The Relationship Company, Inc. (Headquarters)

Relationship company called me several times with matches and some took and some did not. I then was referred to the lady I am now engaged too and we are making plans for our future. All in all a positive experience.

The Relationship Company did an outstanding job matching my wife and I. We have been married 12 years. The Relationship company extensively interviewed me for three hours and did a thorough background check on both parties. I have the unusual experience of finding my wife on our very first date. I would highly recommend this company to anyone looking to meet their mate.

I have found this relationship service to be terrific & valuable. It depends on being honest and open with yourself. It relies on revealing the essence of who you are, and the people you'd like to meet. It seems simple enough. The secret sauce provided by RLC is their ability to see similarities in style and personality and lots of other things when making a 'match'. In a world that seems to have gone completely digital, RLC has a human touch and a genuine concern for their clients. It's complicated and difficult to describe in any more detail; it just works when you continue to interact with RLC after each 'match' with feedback and discussion. It works.

I want to compliment Aliya at The Relationship Company on her professionalism and her gracious and attentive assistance to her clients. She is a wonderful asset to The Relationship Company.

It is with pleasure that I write this positive review for the relationship company.
As a professional women and mother of 2, social time tends to be limited and precious. In using the relationship company, I was able to meet a wonderful partner, friend and future husband.
In going on a first date, it was easy to feel safe due to the screening provided by the company. After our three hour lunch, I was amazed at the amount of common interest, common value, and even common temperment I had with my arranged date. I owe that to the thorough consultation with Elyssa which I believe included a series of personality tests. I feel she has a good knowledge of people and what makes a relationship work.
I could not be more happy.

I paid the Relationship Company a large amount of money, and in turn was promised services that they could not provide. They will not return my calls.My name is [redacted] and I am filing a complaint against The Relationship Company. I joined the company at the Farmington CT location on May 20, 2013. When I signed up we went through a very lengthy interview process in order to build my profile which was to be used to provide me with the best possible matches. They told me that they would be contacting me every week with a potential match. However, there were several weeks and months between calls. Each time a representative called me they would be providing me information for a potential match that did not fit what I requested in a profile match for myself. Upon signing with this company I requested an age range within ten years of my age, as well as someone of the same racial and ethnic background as myself. To this date, I have only been presented with two possibilities of which neither was appropriate because in one instance, I could not understand what this person was saying due to his strong accent, and the other said that I was not a possibility for him because I did not meet his weight requirements. The other potential possibilities were not even close to my requests because they were either not of the same racial background, or they were much older than what I had requested. I paid the Relationship Company a large amount of money in full, and in turn was promised services that they could not provide. When I expressed my concerns with the representative, she preceded to tell me that I was not being flexible enough. I requested to speak with the supervisor and waited more than a week for her to get in contact with me. She told me that my concerns were valid and that they would try to provide better matches for me. During that conversation, she told me that I could contact her at any time and gave me her phone extension. After that conversation, I received a letter stating that the terms of my agreement was being changed, and that my account was placed on hold, and that I needed to sign and return the letter before any further matches could be made.I don't understand how they can justify changing the agreement that we entered into, and I have tried repeatedly to contact the company, left several messages and my calls have not been returned. I have sent two demand letters, and still have not heard back from the relationship company. I am totally dissatisfied with the service that the Relationship Company provides, or lack thereof, and I am requesting a refund immediately as they have broken our agreement.Desired SettlementThe Relationship Company has failed to provide services that they promised. After trying to contact them leaving phone messages and writing letters, I have not heard from them. Therefore I am requesting a full refund of my money in the amount of [redacted]Business Response Ms. [redacted] enrolled in The Relationship Company on May 6, 2013. We have attempted eight introductions. She approved two. She declined six. Of those, five were declined for age (too young, too old) and one was declined for race. Of the two men she met, she had difficulty understanding one because of his accent (she consistently asked him to repeat what he was saying). She liked many of the personality traits of the other introduction but felt she was not the right weight for him. [redacted], on the other hand, wants to continue talking to her and also wanted to see her. They talked for awhile in the initial conversation and she told him she would call him once she was home. He texted her and when she was settled, they talked again. He asked her to be friend and go out to dinner but she refused. He called her a few times after she told him she would not see him to emcourage her to go out with him but stopped when his advances were rejected. [redacted] was encouraged to be flexible with her introductions. [redacted] reviewed her file and noted that she changed her original criteria. When she came into the service, she stated she wanted to date men 53-65 and could be flexible for older. She later specified that she must date 53-60 and could not be flexible. It is our procedure, when a client changes their criteria, that they are told "matches may take longer" and sent a letter confirming that they are aware of this. [redacted] was asked to sign and return the letter acknowledging her understanding of this policy. [redacted]'s membership was placed on hold until she received the acknowledgement. [redacted]'s replacement will be on board August 11th. We will contact [redacted] shortly thereafter to explain the policy and move forward once we have received her acknowledgement letter.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I'm not sure why there is so much discrepancy in the details of what transpired between me and the Relationship Company. It is correct that I approved two of the introductions and yes, one was not a good fit because of his very heavy accent (it was extremely difficult to carry a conversation with him); therefore it made no sense to continue with the intro. The other introduction ([redacted]) - requested that I send him a cell phone picture of myself and when I declined, he asked me what my weight was. This was on our very first day of getting acquainted with each other. I expressed to him that I felt his question was inappropriate, and that he would see me when, or if we were comfortable with our phone conversations. [redacted] began to pressure me and proceeded to ask me if I weighed more than 150 pounds. I then asked him how he would feel if I were, and that is when he told me that it would be a deal breaker for him because he specifically request that the Relationship Company only match him with women that weighed 150 pounds or less. At that point [redacted] got really angry and told me to call the Relationship Company and tell them how angry he was and that he was prepared to bring a law suit against them because he had been matched inappropriately many times and he felt that they were giving him introductions just to appease him. Let me be very clear, no woman would be interested in dating a man who had just told her that she was too over weight for his liking. Before [redacted] hung up the phone, he told me that he was not angry at me, but that his anger was towards that Relationship Company and he also told me that he would like to be friends with me because he does not have many friends in Connecticut. I did not join the Relationship Company to make friends; I do that well enough on my own. Therefore, I was not interested in a friendship with someone who felt that because of my weight, he was not interest in dating me. [redacted] did call my cell number a couple of times after that. However, I had already expressed to the Relationship Company that I was not interested in building a friendship with him, and would not accept any more of his calls. I also told them that I was not comfortable with the fact that [redacted] knew where I worked, and that he had been in my building several times because of the kind of work that he does. They told me to let them know if he ever came to my building looking for me, and I did call them to tell them of the one time that he came to my job and left a message on my cell phone to let me know that he was in the building where I worked. I'm not sure what they did with that information; but I did let them know that I did not respond to his call.The six introductions that I declined was not just because they were (too young, or too old), it was also because I had expressed to the Relationship Company that I only wanted introductions with men who were of the same ethnicity and racial background as myself, and the only exception to that was that I would consider an introduction if the intro was biracial. The intro would also have to be within a ten year age range above my age. I was very clear in telling them that I would not date younger, and that I did not want to go older than age 63, to which the Relationship Company agreed. The other times that the Relationship Company's representatives called me for approval of introductions, were not accepted because they were not of the same race and ethnic background as me, and the age range was often much younger or much older than what I had requesting during the extensive interview and application process prior to signing a contract.During every call that I received from a Relationship Company representative, I would need to remind them of what was in my profile. I thought that they would be well versed in what I was interested in, and expected that I would receive the type of introductions contracted for with the Relationship Company. Instead, I was told that I would need to be more flexible. That was the only reason that I agreed to go beyond age 63, but no older than 65. After the last conversation with the Relationship Company Representative, who became extremely irritated with me after I told her that an introduction for a man age 70 was too old, and she demanded that I be more flexible. I asked to speak to the manager, and was told that she would call me back. I waited over a week to receive a phone call, and when I did speak with her, she seemed to agree with my concerns. The next week I received a letter stating that I had changed my original criteria, and the letter stated that I should sign and return the letter, and that my membership was placed on hold until they received the acknowledgement.I tried calling the Relationship Company, and left several messages for them to call me back, and never received a call. After waiting several weeks, I sent two letters (several weeks apart), requesting my money back, which were not acknowledged by the Relationship Company. Because they have not responded to my phone calls or letters, I have no confidence in the Relationship Company to provide the service that they agreed to. Therefore, I am requesting a refund.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)What original criteria are they talking about. I have always said that I only wanted to date men who were of the same ethnic background and race as myself, and I said that they needed to be within ten years older than me, not younger or older. what is confusing about those facts. I have never wavered from my original criteria. I think that the Relationship company is trying to cover up the fact that they do not have the type of men in their membership that they promised to match me with. They have not honored the contact and should be willing to refund my money. Final Business Response As stated in our previous communication, it appears the issue with Ms. [redacted] is one of communication.We are interested in achieving a resolution to this matter; however, refunds are not within the jurisdiction of the Revdex.com nor is a determination for a refund within the jurisdiction of the Revdex.com. We have provided evidence that we have been fulfilling our contractual obligation and would like to continue to do so. We do have candidates for Ms. [redacted] and this issues will be directly addressed with Ms. [redacted] through our refund request process.We are, therefore, initiating our refund request process on behalf of Ms. [redacted]. She will receive a letter outlining this process and how it works. We will move forward with her on the internal process when all outside issues have been resolved.Sincerely,[redacted]Consumer Response I expected to receive a refund based on the last correspondence Case # XXXXXX which states: initiating refund request process on behalf of Ms. [redacted]I thought that this case was going to be closed after the last response from this company. However, there has been no resolution. To the original Case # XXXXXX. I paid the Relationship Company a large amount of money, and in turn was promised services that they could not provide. They will not return my calls.My name is [redacted] and I am filing a complaint against The Relationship Company. I joined the company at the Farmington CT location on May 20, 2013. When I signed up we went through a very lengthy interview process in order to build my profile which was to be used to provide me with the best possible matches. They told me that they would be contacting me every week with a potential match. However, there were several weeks and months between calls. Each time a representative called me they would be providing me information for a potential match that did not fit what I requested in a profile match for myself. Upon signing with this company I requested an age range within ten years of my age, as well as someone of the same racial and ethnic background as myself. To this date, I have only been presented with two possibilities of which neither was appropriate because in one instance, I could not understand what this person was saying due to his strong accent, and the other said that I was not a possibility for him because I did not meet his weight requirements. The other potential possibilities were not even close to my requests because they were either not of the same racial background, or they were much older than what I had requested. I paid the Relationship Company a large amount of money in full, and in turn was promised services that they could not provide. When I expressed my concerns with the representative, she preceded to tell me that I was not being flexible enough. I requested to speak with the supervisor and waited more than a week for her to get in contact with me. She told me that my concerns were valid and that they would try to provide better matches for me. During that conversation, she told me that I could contact her at any time and gave me her phone extension. After that conversation, I received a letter stating that the terms of my agreement was being changed, and that my account was placed on hold, and that I needed to sign and return the letter before any further matches could be made.I don't understand how they can justify changing the agreement that we entered into, and I have tried repeatedly to contact the company, left several messages and my calls have not been returned. I have sent two demand letters, and still have not heard back from the relationship company. I am totally dissatisfied with the service that the Relationship Company provides, or lack thereof, and I am requesting a refund immediately as they have broken our agreement.The Relationship Company has failed to provide services that they promised. After trying to contact them leaving phone messages and writing letters, I have not heard from them. Therefore I am requesting a full refund of my money in the amount of [redacted] Business Response In our on-going commitment to provide quality service to our clients, The Relationship Co. offer mediation. We are proud to have the availability of an established mediator who has achieved recognition for her work in mediation as well as publication of multiple articles on the success and role of mediation. She carries a PhD in Social Psychology and is a neutral third party mediator with staff and clients.Following Ms. [redacted]'s complaint with the Revdex.com, we sent Ms. [redacted] a letter requesting several available dates to meet with the staff of The Relationship Co.We did not receive a response.We are sending a second letter. If it is not received within five (5) business days, please notify us.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)Okay, now mediation is the answer? And what is this about a letter requesting several available dates to meet with the staff of The Relationship Co? I have never received such a letter. Am I to believe that now they have lost my mailing address? It seems that there is an excuse for everything with these people. They are just not capable of honoring the contact and this is just another reason that I am requesting a refund.The last correspondence that I received from The Relationship Co is dated October 28, 2014. This letter is the same as the one dated March 13, 2014. It states that I have requested to alter the Age criteria (which is something that I have never done), and they are waiting for me to confirm, and also to inform me that it will limit the number of suitable referrals. What suitable referrals?Dare I ask who's sending out these letters? I have been living at the same address for over 16 years, it's the address that the relationship company should have on file. There was no response to a mediation letter because I have not received a mediation letter. Is there no one to verify that the letter was even sent to my address?The antics are becoming more and more unbelievable.[redacted]

I bought 10k plan and for 4 months did NOT receive matches similar to my written preferences,prompt personal service of staff and owner,or refund.9/24/08-met owner and provided 4 page description of both my preferred qualities in men and information about myself. I purchased elite executive plan for $10K, paid in full that day(clients are required to bring credit card and ID to interview) because owner made 5 verbal commitments to me, listed here and detailed elsewhere. 1. SHE would be my personal matcher and be personally available and attentive to me.After making notes during our 2+ hour interview and assuring me that she'd have a thorough sense of me AND my matches (she interviews all clients with attentive care) she 'placed me' with 4 other staffers as 'personal matcher' (quotes from email she wrote) during the first 6 weeks. Within 2 weeks I began voicing concerns (on October 6,13,27,29,30, and 11/6) to owner about staff ineffectiveness and inappropriate matches. On 1/2/09 I wrote(email and USPS)her asking for refund of 5k and a 5k contract. Between 10/23/08 and 2/16/09 (nearly 4 months) owner did not reply to any emails or calls. I spoke with 4 RC staff during that time, and an attorney, who wrote her a letter on my behalf. Not hearing from her, he left phone message on 2/16/09. She called me that day. During our unproductive talk, I was convinced that it would not be possible for me to receive the service promised by any RC verbal or written contract, and asked her to reply to my attorney about a full refund. She did not return his call. 2.Her verbal description of the 10k process was attractive and promising.On Mondays I'd be called to review the last match, and receive a new referral if I wished, then at week's end I'd receive the phone number of that referral if he wanted to meet me. I was strongly encouraged to immediately send in feedback about people I met (on a provided form) which would help staff fine tune matching process. I would have unlimited referrals for as long as I liked, and RC currently had men who were similar to my preferred profile. Imagining several matches a month, I joined on 9/24 and got phone numbers for referrals on 10/23, 11/3, 11/25, 12/16, and 1/1/2009. I did not received service promised. 3.I would receive prompt and efficient attention from RC staff. The 5 referrals I received in 4 months arrived only after a number of exhausting, exasperating phone calls and emails to owner and staff. For example, I was called 3 times about a "new" referral, who was the same man each time! 4.The referrals for whom I'd be given phone numbers would approximate the profile we outlined in the interview, would be interested in more than a casual date, and would have been told about me and have chosen to meet me. Of 5 referrals, 1 was abit like my profile, 1 was not interested in more than casual company, and 1 ended our only conversation when he heard my age and vocation.5.Owner assured me that RC had clients who were similar to my preferences.Not receiving a referrals' phone number for 29 days, I asked several times (specific dates elsewhere) whether RC indeed had men similar to my profile, and was told yes each time. Wanting to help with the process, I sent detailed written feedback promptly. Further,I did not turn down anyone in spite of being read descriptions which were dissimilar to the written profile I submitted. One unhappy RC client told me that she refused all referrals for a YEAR, protesting that referrals were inappropriate. Another client said she got 7 or 8 referrals over 18 month period, and chose to accept only 3 of them.Finally,I learned things from each of my referrals which supported my growing conviction that men similar to my preferences were not available when I bought the contract. Had owner told me at interview that men of my liking were not currently available, that it was a very slow process with sporadic contact with RC staff, and that my matches would often be unlike my preferences, I'd have bought $2500 deal and enjoyed occasional surprise contact from RC,as 3 other RC clients told me they did.Desired SettlementOn 3/21/13 I requested that owner refund $8,500 of $10,495 paid, to be delivered and bank verified in 3 checks of $2833 each by 5/10/13, 7/10/13,and 9/10/13. 3/21/13-request sent by certified mail to owner's home and W. Springfield office. USPS verified mail received. I contacted her attorney of record as well. See here the events following which are reflective of my entire RC experience: 4/3/13-I called to confirm offer was received, and was told that owner 'thought the case had been resolved, closed, by attorney' and that it would take some time to research a contract that was nearly 5 years old. Her attorney's office told me that very day that they had forwarded my letter to owner and had USPS confirmation it was received. It seems that the owner did not see the 3 letters sent by certified mail nearly 2 weeks earlier. 4/11/13-I got a polite call from RC staff and offered to send my documents to aid research. 4/12 I sent data the following day by email attachments. 4/13-Owner emailed me to say that my terms were not possible to meet and that I'd need to work with her attorney from now on. 4/15-I wrote and called RC to request name of attorney, and on 4/18, after I wrote again early that day with same request, a staff member called, saying that I should wait to be contacted by an attorney. She revealed name law firm only after 3 requests. 4/23-Having not heard from attorney, I am today taking the next in a list of steps I told owner on 4/12 that I would pursue toward resolution, which is filing this report with Revdex.com. Between 11/6/08 and 2/16/09 both my attorney and I tried repeatedly to reach and interact with owner regarding a reduced contract of $5k and a $5k refund. Having come to see the program in a more realistic light, and honestly trying to find some compromise, I was willing, for $5k, to have sporadic contact with RC staff, to have occasional matches which would not necessarily bear resemblance to my preferences, and to wait for months or years for some agreed upon number of referrals. 2/16/09After the unproductive and first talk I'd had with owner in 4 months, I changed my request to a full refund. Our attorneys chatted and I was given her statement regarding our conflict, along with the names of around a dozen men who she said she had planned to match with me. Seeing such a list of men who matched my profile, most of whom had joined RC before I did, I doubted that 9 men had all become available in such a short time, and that several more who matched my profile had all joined RC in the last month or so. Further, seeing the tone of her statement, I was exhausted by now nearly 5 months of trying to engage with RC in a civil way. I was told that her attorney did not support our request for a refund. I could not afford a law suit. So, I put the matter on hold until May of 2012 when I wrote the owner asking what would need to be in place such that we might talk again about some kind of refund. She did not reply. On 3/21/13 I again engaged my complaint with vigor. It may seem that my request for refund of $8,500 within six months is unrealistic, abrupt, and hasty. Having heard from other former clients about their interminable difficulty in getting cooperation from RC regarding a refund, and considering my own past experience, I have simply skipped what I believe would be very long delays after which we would come to this same place. Find elsewhere: profile of preferences in men which I provided on 9/24/08, feedback forms I returned to RC registering dissatisfaction, all email regarding the conflict, letter from my attorney to owner, statement made by owner to her attorney, my letters of 5/12 and 3/20/13 to owner and to her attorney. Thank you in advance for any help you can give me.Business Response Ms. Barbara [redacted] joined The Relationship Company on September 24, 2008. She purchased an Elite membership which includes member approval, interstate matching, unlimited hold, transfer/resale capability and a personal matcher.In October, 2008, we contacted her with two introductions: Don and Charles. Ms. [redacted] approved both. She met Don and felt he was nice but not her type. She was disappointed that Charles had scheduled three dates but cancelled all of them.She was concerned about the service and asked us to provide references with several people who had executive memberships. We provided her with three references and within a few days, 2 more_ Ms. [redacted] was satisfied with her conversations with clients and expressed her decision to continue with the service.In November, Ms. [redacted] approved a third match with Jim. She met and liked him very much. She was attracted to him and felt she would always want him to be a friend if the relationship did not blossom into something more. She also told us she would love to have other referrals.In December, she approved her fourth match to Jon. She dated him several times and like him. She told us she was happy to know him. She also told us she felt Jim was just perfect!In late December, Ms. [redacted] fifth match to another gentleman named Jim was approved.In January, 2009, however, Ms. [redacted] requested a downgrade and a partial refund. We told Ms. [redacted] we would review her file in order to write a member review letter. This is a time consuming task and Ms. [redacted] was advised of that fact.On February 3, 2009, we received a letter from Ms. [redacted] attorney. Attorney [redacted] requested a conversation with a representative of the company or our attorney.I contacted Ms. [redacted] on February 16, 2009 to discuss the communication with her and her attorney. Ms. [redacted] stated that she wanted a partial refund and a downgrade to a smaller membership. I reviewed her matches as well as a brief description of our marketing and procedures. Following this review, Ms. [redacted] demeanor completely changed. She coldly stated that she wanted all of her money back and did not want to talk to me at all. She told me I could talk to her attorney and abruptly ended the conversation.Our attorney subsequently had a conversation with Attorney [redacted] We were in compliance with our contract. I was informed that the case was closed arid the issue was resolved.We placed Ms. [redacted] on hold in order for her to reactivate her membership.Years passed and her file was eventually placed in storage with inactive files. (It should be noted that we do not use computers in our matching process so hard files with all paperwork are kept in safe storage rather than a hard drive/alp file/etc). In 2012, Ms. [redacted] sent a letter to The Relationship Company advising us that she had lost her job and would like to receive a refund. In our last communication with Ms, [redacted] we had been told not to communicate with her but only with her attorney about a refund. We assumed a letter from Attorney [redacted] would be sent to our office or to our attorney. A letter was never received.In 2013, Ms. [redacted] contacted The Relationship Company advising us that she was still unemployed and demanding a refund within a specific time frame. In April, 2013 I responded by email and advised Ms. [redacted] that I did not believe I could meet her terms. A large sum of money within a short period of time was not a possibility. We have reached out to clients who have lost their jobs and negotiated refunds in an effort to assist. I did not believe I would not help her but I did know that I could not meet her demand for a specific sum of money within her specified time period. I contacted our attorney and was dismayed to learn that he did not have any record of his activity with Ms. [redacted] although he could vaguely remember talking to Attorney [redacted]I want to resolve this issue with Ms. [redacted] but her conflicting behavior has made my efforts difficult if not impossible.Ms. [redacted] writes powerfully strong, demanding statements concomitant with threats to the well being of this company, She has made multiple online posts and it appears my own well being through her association with someone who fantasizes about 'going postal' and bringing a gun to this office may also be in jeopardy; yet, she follows her statements and posts with gentle words addressed to 'dear fellow strong Southern woman... I would prefer that you and I be able to keep more of our money and not share it with outside arbitrators, and hope you feel the same way. I am writing to you as one steel magnolia to another, appreciating the courage and competence, the calm diplomacy and presentation style of reassuring certainty with which you and I have both navigated many rough waters successfully...".This appears to be an invitation for settlement but Ms. [redacted] multiple posts on the internet (including an old and most unbecoming! photograph of me with a lengthy post denigrating my character) preclude positive and successful arbitration.My confusion was confounded by my actual efforts at arbitration through the office of the Attorney General in Massachusetts. Earlier this month,I worked with the office of the Attorney General in Massachusetts in an attempt to resolve the issue with Ms. [redacted] She was offered the amount she wanted but in smaller payments over a longer time period.Once the offer had been made, Ms. [redacted] changed her mind and demanded a larger amount. The case was closed.Consumer Response May 31, 2013Revdex.com: Mr [redacted]I have today received from you, a reply from Ms [redacted] regarding the complaint I registered with Revdex.com on April 23, 2013. I'll be glad to send you a reply before 5 pm today which addresses each point as I recall it, and provide such documents I have as support, if that becomes necessary. At the moment I am writing to offer a resolution which requires some compromise for both myself and Ms [redacted].This offer is valid for today only.I will accept the amount of money Ms [redacted] offered through mediation with MA attorney general$8500.I would like the sum delivered in one payment-cashier's check to [redacted], which I'll pick up from the closest Revdex.com to Hartford and to Springfield (Worcester?) next Wednesday June 5 in person.Ms [redacted] has reported that difficulties with cash flow make a single payment difficult. I regret the inconvenience she might have of moving funds from other sources. At the same time I hope she is willing to make this compromise. If she does not agree to this resolution today, I want to begin, today, the process of getting arbitration through Revdex.com. I will be in Hartford until the morning of June 8 so if an arbitrator could meet with us one day next week, there would be no air fare costs to negotiate. Please advise us promptly of the steps to a timely arbitration meeting. Thank you.[redacted]Final Consumer Response 1.A complaint against The Relationship Company is NOT RESOLVED WITH MS [redacted] UNTIL THE TOTAL AMOUNT OF REFUND AGREED UPONIS TRANSFERRED SUCCESSFULLY INTO OUR BANK ACCOUNTS.In 2013 I wrote to the Revdex.com:06/03/2013 ** Revdex.com CONSUMER SATISFIED- WITH LETTER : Mr [redacted] and Ms [redacted],I will accept $8500 as refund.Once I receive the entire amount with bank verification, I will discontinue the plan I outlined for Ms [redacted] earlier by which I hope to encourage continuing attention of the relationship company to this matter. This will include the removal of whatever she finds objectionable which I have posted online, for example. The scheduling and amount of payments is at her discretion. "I did NOT say that my complaint to the Revdex.com was resolved. Yet later that week Ms [redacted] wrote to Revdex.com, MA attorney general, and Ct consumer protection division to say that our conflict was resolved. I immediately wrote those same agencies to say that the matter would be resolved only when I got my money. Without such rebuttal, it appears that 'agreements' have been fulfilled when NO MONEY has been paid. 2. MS [redacted] IS EXPERIENCED WITH LEGAL MATTERS WITH DISGRUNTLED CONSUMERS AND IS COMFORTABLE UNILATERALLY DELAYING, DISREGARDING AND TERMINATING THEM.The term of the legal agreement into which I entered with her was from July 2013 to February 2014. In November 2013 she unilaterally decided to call off our agreement, not giving me the last 1/2 of the contractual term to complete the work she was requiring of me in order to receive $8500 or the $10k I'd paid her. What kind of company REQUIRES something of a wronged consumer in exchange for a refund?3. MS [redacted] DOES NOT HESITATE TO OBFUSCATE AND DECEIVE, AND SHE MAY THREATEN CONSUMERS PRIVATELY, AND PUBLICLY MALIGN THE CHARACTER AND REPUTATION OF THOSE WHO CONTINUE TO CHALLENGE HER. I give three examples.AWhen I challenged MS [redacted] in Small Claims Court in August 2015, she filed a public counterclaim against me. The irony is that she was seeking damages because I did not fulfill MY part of our 2013 agreement and thus failed to force her to pay the refund! When I pointed out in court that pre-litigation tactics are reason to grant a consumer claim against a company, she withdrew her counterclaim.B I disregard slanderous comments which former employees of The Relationship Company say that Ms [redacted] has made about me, because hear say is weak. Libel is not. Tiny indiscretions abound: Ms [redacted] wrote to at least 3 agencies that it was SHE who instigated a request for mediation with Revdex.com in 2013, though the written and public record of the Revdex.com itself shows that I sought Revdex.com help nearly a month before. For now the 4th time Ms [redacted] has WRITTEN something about me in letters of public record which is not true, and which constitutes a threat...an odd way for a respectable company owner to treat a consumer. I have written assurance from a MA detective (the only person Ms [redacted] has been willing to name) that the types of protest I had planned (online complaints, protests outside her office, posting flyers) were legal and NOT reason for police action; yet she continues to write: "I had been strongly encouraged by the Connecticut police department to file a criminal complaint against Ms. [redacted] with full assurance that they would issue a warrant for her arrest. I was willing to do so if we could not move forward with a resolution. " Final Business Response Our withdrawal for a counterclaim against Ms. [redacted] was not related to anything she said in court. If she would like to base her statement on fact rather than conjecture, she should ask our attorney for information.The staff directly involved with Ms. [redacted] and her case did not respond to her requests for information in spite of her promise for a very generous financial incentive. Their feeling was that Ms. [redacted] attempts to communicate were inappropriate and responding would be a poor reflection on their professional behavior. In short, they preferred to "... stay out of the drama." In court, Ms. [redacted] disclosed she had several conversations with an employee in the telemarketing department. She is correct: heresay, i.e., gossip is not a reliable source of information.I ABSOLUTELY wrote all agencies holding complaints from Ms. [redacted] that the complaint had been resolved. It NEVER occurred to me that Ms. [redacted] would sign a legal and binding agreement and not honor her word.MS. [redacted] AND "...ONE OR TWO OF HER FRIENDS" HAD LITERALLY FLOODED THE INTERNET WITH NEGATIVE POSTS ABOUT THIS COMPANY. INVITATIONS, IE., WOULDN'T IT BE FUN TO SHOW UP AT THE ____ OFFICE AT ___ IN THE AFTERNOON AND PICKET THE RELATIONSHIP COMPANY, ETC. ABOUNDED ON THE INTERNET AND MULTPLIED DAY AFTER DAY. I TOLD MS. [redacted] WHEN SHE ORIGINALLY CONTACTED ME THAT I COULD MEET HER DEMAND BUT NOT HER TERMS. FROM THAT POINT ON, THE FLOODING ON THE INTERNET BECAME ONGOING. It was unnecessary and counterproductive. As previously stated, she would accept terms one day and demand new terms the next day. She accepted a resolution that was made with the division of Consumer Protection and the next day changed her mind. She would agree to terms and the next day, change her mind. Everyday, more and more negative posts appeared on the internet. Ms. [redacted] and her friends used pseudonyms and multiple email addresses, CREATING the appearance that a huge number of consumers were dissatisfied. I was absolutely encouraged by the Connecticut police department to file a criminal complaint against Ms. [redacted]. I gave her the opportunity to settle her dispute rather than acting on that invitation. It was a gesture of kindness rather than a threat or retaliation for the horrific negativity that she and "...one or two of her friends" were spreading on the internet. It was also a professional and respectable way to treat a consumer (and a fewfriends) who appeared to be acting with extreme malice.Lastly, I never provided the name of a Massachusetts detective to Ms. [redacted] I have actually wondered how she knew the name she identified. This detective conducted a criminal investigation on behalf of The Relationship Company several years ago. The investigation lasted almost one year with the result of prosecution of an individual by the district attorney concomitant with a court order to stay away from this company, all employees, vendors, customers, etc. AND get into therapy. To the best of my knowledge, the only person who knew the name of the detective is the individual who was prosecuted by the District Attorney.It is my sincere belief that it is my responsibility to protect my clients and this company from individuals who act with malice. We have provided a service to singles throughout New England for over 17 years. Thousands of people have had positive experiences with this company. Many are in committed relationships and marriages. Families have prospered and children have been born. It appears that the actions of a few, i.e., Ms. [redacted] and "...one or two of her friends..." willingly jeopardize the happiness and opportunity of many. Had Ms. [redacted] fulfilled her agreement with TRC, she would have relinquished her position as champion of the disgruntled and actually moved on with her life. That decision was hers and only hers. She agreed to remove posts FORTHWITH. After five months, it appeared she would not. She did not.For any reader who feels they require additional information prior to using this service, I am available. I can be contacted at 1-800-749-3989, extension 100. I will be happy to schedule a meeting for a confidential discussion of all the facts I have presented.

At a time in my life when I really needed to meet an attractive, personable, and intelligent woman to spend time with & enjoy life, Elissa and her firm came through. Having not been satisfied with past services or the bar scene, we sat down and through open exchange, honesty & relaxed dialogue (in a very non-confrontational fashion) were able to establish my desired criteria.
Eleven (11) months later now, my lady & I are just doing wonderfully. The woman I met through Elissa's firm, the Relationship Company is truly a princess. We spend so much time together and really enjoy ALL of our experiences.
I highly recommend this firm to anyone looking to have a meaningful relationship & desirous of a wonderful experience with dating.

Complaint[redacted] and the Relationship Co. reneged on promises of specific membership points, and promise to call, but don't. This is a dishonest business.On November 15, 2013, I signed on with [redacted] and the Relationship Co. RC Members completed a tattered personality test. The condition of the test should have been a flag! I was assured that there were plenty of quality men for me to meet. I have been told that I am an attractive, even beautiful woman, who is well spoken, funny and smart. I had 6 matches in a year and 4 dates from those matches. One of the 4 could have been ok except for the fact that he would rant (very phone call and dinner-2) about how awful the Relationship Co. and [redacted] were at their jobs.The RC owner, [redacted], also explained how there would be EXTENSIVE followup to dating experiences. That may or may not have occurred if one of the RC service representatives would forward a poorly copied form to be completed to expedite a better match the next time. There was one phone follow-up with a rep I had made a personal connection with.Speaking of my matches. One of the requests I had made for matches had height restrictions. Not over 6'1" or under 5'7" Only one of the six candidates fell with in those parameters, and he drooled.After August 2014, I wait to get a new match and I speak twice with a RC representative. I tell her, that I would like some honesty. If there aren't any matches , let me know. Three weeks later she said they were having a matching session. I have heard nothing. , and I have left at least 5 messages, with the last requesting a refund.For the past 2 months I have been dealing directly with [redacted]. She gives excuse after excuse for what ever is going on with her company. I tell her I just want straight answers. SHe says yes of course; still doesn't keep her word.I have texts messages, emails and phone logs to support my claims. The most recent exchange occurred December 4, where [redacted] said she would be in her office the next day and could she call me early next week. It is now late next week, and I am done. I text her to ask for a refund and she gives me YET another excuse. I have had it. When, in the past, I couldn't get a response as an existing member, I would call the new member extension and a person would answer. Today, no one answered!! No surprise there.I WANTED THIS EXPERIENCE TO GO WELL SO I COULD RECOMMEND THIS ORGANIZATION TO MY OTHER SINGLE,WONDERFUL FRIENDS. I AM GLAD THAT I WAITED FOR MY OWN PERSONAL RESULTS BEFORE SUBJECTING THEM TO THIS HUMILIATING AND FRAUDULENT EXPERIENCE.Desired SettlementI am asking for a 75% refund of the original purchase price of [redacted]My contract stated 24 matches. I've had 6, which equals 25%, even though I only went out with 4. I am asking for a refund of approximately 75% or [redacted]Business Response Ms.[redacted] joined The Relationship Co. in November, 2013. We have attempted eight introductions. We have been in regular contact with her until she neglected to provide feedback on her last introduction. Her membership has been on hold.Her feedback on her matches is as follows:First match: he was a lovely man. A very nice gentleman but too boring. No connection. Second match: he was too short but Ms. [redacted] liked that he wasn't married and did not have children.Third match: He called her several days after the referral was made but didn't seem too interested. She requested another match.February 7: We called her to inquire about her match with [redacted]. Ms. [redacted] emailed us to say that [redacted] called her and they were going out on a date February 11, 2014. We asked that she let us know how it goes.February 14, 2014: Ms. [redacted] sent an email to say the date with [redacted] went really well. They had a great time. She wants to go on another date with him.February 24, 2014: We called Ms. [redacted] to inquire about progress with [redacted]. We left a message.February 25, 2014: Ms. [redacted] stated that [redacted] was a brat. He complains a lot about the company and he was a [redacted] to her. She asked for another match.March 11, 2014: We processed a match with [redacted]. April 2, 2014: We called her to see how things were going with [redacted]. Ms. [redacted] was not available. We left a message.May 6, 2014: We attempted a match with [redacted]. Ms. [redacted] declined the match.May 12, 2014: We processed a match with [redacted].May 19, 2014: We contacted Ms. [redacted] to discuss her match with [redacted]. She wants another match as soon as possible.June 2, 2014: We processed a match with [redacted]. June 19, 2014: Ms. [redacted] stated in her feedback that [redacted] was nice but there was no chemistry.July 30, 2014: We processed a match with [redacted]. We did not receive feedback on this match. Per Clause 9 of Ms.[redacted] contract, her membership was placed on hold until feedback was received. This clause states: "If feedback is not given after each referral, the company has the right to temporarily suspend service until contacted by member. After six (6) months, under this suspension, this agreement may be terminated by company and member will be liable for all membership fees and will not be entitled to any refunds".Ms. [redacted] statements that this company does not contact clients or communicate with clients is false.She is correct when she states that she has communicated by text with me. She is not correct when she says I have been working exclusively with her. I explained that I was transitioning into membership in order to work more closely with clients and the endeavor is extraordinarily time consuming as well as exhausting. She asked me to communicate and keep her in the loop. I told her I would try to do so but regrettably, calls to her slipped my mind.I would like to add that I receive numerous text messages from clients and I respond to all of them. Everyone who is in communication with me is aware of the transition this company is making. In order to achieve this transition, I am hiring and training counselors for various offices in addition to hiring and training staff in marketing. Responses from our clients vary from occasional text messages inquiring about a match, etc. to text messages/emails with support after a personal loss and personal illness to text messages/phone calls reminding me to follow through on a conversation. I am so appreciative of the support and reminders from my clients. I truly feel in most instances that we are doing this together.Then, of course, there is Ms. [redacted] complaint with the Revdex.com because I have not made frequent phone calls or followed through with a phone call because it has simply slipped my mind. I did attempt to contact Ms. [redacted]. There was a problem with her phone and the call could not go through. I left a message on her cell phone advising her of the issue.We are sending Ms. [redacted] a feedback form so she can provide feedback on her last introduction to [redacted]. We will reactivate her membership when we have received this information and proceed with introductions.In addition, I have insight which might be of value to Ms. [redacted] in fostering a sustaining relationship. I will be happy to share this with Ms. [redacted] when her membership has been activated. We have been fulfilling our contractual obligations. Ms. [redacted] is not entitled to a refund. Consumer Response Obviously this is going to be a she said/she said type of discussion.However, I must point out that the Relationship Company guidelines are randomly followed. I have returned 2 paper copies of "follow-up sheets in the past year. Other follow-ups made, in order to get a new match, have been phone conversations. I was, for the first 7 months of my membership, dealing with [redacted], whom I still am in email contact. She said I was a nice person to work with.As for the man who was too short, his height was changed on his form as told to me by a Relationship Representative. I did ask for men from 5'7"- 6'1", only one match was within that range. ... Pretty much ignored. The "company ", date [redacted] was referring to in his complaints, was the RELATIONSHIP COMPANY!When [redacted] failed to respond to my returned call after 6 weeks, I asked for a new match and spoke with a representative about this. A week later [redacted], probably from a Relationship Company prompting, sends a text apologizing profusely. I said no thank you politely and asked for a new match. Late October is when all communication seemed to stall with the Relationship Compnay. As stated in my initial complaint, I called several times before thinking to press the new member prompt. That is when I reached a live person. Shortly after that, not even the new member extension answered. I am a compassionate person and understand setbacks. However, [redacted] made empty promises AND retaliated to my Revdex.com complaint by putting my membership on HOLD, not because I didn't return a form. That form was mail dated well after my complaint. I have an email from her stating that she placed my membership on hold because of the BB complaint (see attached).I did consider legal action, as I am so tired of this silliness. I really just want [redacted] to see this, and acknowledge what I have experienced.[redacted]Final Business Response I look forward to resuming our work with Ms. [redacted]. My initial response included a review of the activity on her file. The information was obtained from the notes and documentation made by the representatives who worked with her. One representative was largely responsible for providing referrals and following up with phone calls shortly thereafter. According to our documentation, Ms. [redacted] was provided introductions within our contractual guidelines. The one-to-one interaction and follow-through by phone was a service [redacted] provided that was not part of our contractual obligation but was, clearly, an on-going effort to work positively with Ms. [redacted]. All comments, etc. were accurately reported in my response.Placing Ms. [redacted] membership on hold is not retaliation for filing a complaint with the Revdex.com. It is our standard policy to place a membership on hold in order to address the complaint and reach a resolution. I explained this in an email to Ms. [redacted]. The complaint must be closed in order for us to move forward.My promises are not empty. As I stated in my original response, changes are in process in the company which have limited my time and taxed my stamina. The benefits of this transition will strongly impact all clients positively.It is and always has been my intent to provide the best possible service to all clients and Ms. [redacted] is no exception. In recent months, I have reviewed our membership in order to update photographs, update all feedback, etc. in client files. All clients are required to provide feedback, in writing, on all introductions so we can improve on future introductions. This is clearly stated in our contract. Although Ms. [redacted] had discussed her introductions with staff, she should have also provided feedback in writing following the conversation in order to be in compliance with her contract.I am sure this will be easy for her to do going forward.In summary, we did not have written feedback - or any feedback at all - on her introduction to Peter. She was not contacted with another match as a result.As previously stated, I look forward to resolving this complaint in order to work with Ms. [redacted]. I am eager to share information which would be insightful when she is ready to move forward.

I have received good service from the relationship company and they provided me with several viable introductions.

I met my husband through The Relationship Company, we dated for 2 years and have been married for 6 years. They do a background check on all new clients, this is what really sold me. When you are doing online dating you never know for sure who is actually on the other side. The Relationship Company does all the work for you in finding the right person. I could not be more pleased with the Relationship Company. I would recommend them to anyone looking for a serious relationship.

The owner misrepresented what her agency could do for me, making assurances that she had no way of meeting.I paid $[redacted] for personalized dating/matching services. Having had extensive, and mostly disappointing, experience with other dating services I had a lot of questions about the availability of male singles who would be a good fit for me (given my age, education - Ph.D., interests, and political views) and would also be interested in me (given the number of men I have known, or known of, who prefer to date women quite a bit younger than they are). The owner replied that she could think of at least 400 such men, whose educational attainment and/or intellectual curiosity would make them a good match. I remained a bit skeptical, and asked a series of follow-up questions. Her insistence that she represented hundreds of highly educated men continued. She also promised that, for the $[redacted] I was paying, I would be given personalized service by a personal matcher. She said that I could count on about 1 match a month. At this point - 1 and a half years after signing up for this service - I have worked with 3 different "personal" matchers, none of whom had more than very basic information about me (despite the fact that I had spent a few hours being interviewed by the owner). My first match was a postal carrier, which I actually didn't discover until after I had agreed to the match. I like to think that I'm not a snob, but it's hard to imagine how a college professor and letter carrier would have much in common. My second match told me after we had met for the first (and only) time that he had made a mistake agreeing to the match because we lived too far apart. I have been called with possible matches no more than about 8 times and at least 2 of them were non-starters - something which a "personal" matcher should have realized. I have heard nothing at all from them in several months. I called last month to complain and, since no one answers the phone there, had to leave a voice mail message. I stated my complaint and asked to receive a call from the owner. There has been no reply.Desired SettlementI do not want the full $[redacted] back, but I have not even begun to get anything close to the services promised. I would be content with a partial refund - $[redacted].Business Response Since Ms. [redacted] secured the services of this company in July, 2012, she has been contacted to approve 10 matches. Of those, Ms. [redacted] accepted five (5) and declined or were declined by five (5). Of the five matches she accepted, Ms. [redacted] met two (2). She dated one gentleman several times but did not pursue a relationship. She felt there were significant differences in their interests, etc. Per Paragraph One of Ms. [redacted]'s contract, she is not entitled to a refund.We have reviewed Ms. [redacted]'s file extensively to identify qualified potential introductions for her. We have made several changes in staff and would appreciate the opportunity to review this information with her. We have also assigned a new personal matcher, [redacted] to Ms. [redacted]. [redacted] is an excellent matcher and her devotion to her clients has been appreciated by all clients who have worked with her.We are well aware of the frustration Ms. [redacted] has experienced. This is, however, an on-going process and the participation and communication between staff and clients is critical to the success of our clients. We welcome the opportunity to correct this situation through the provision of qualified introductions and the development of a positive relationship with Ms. [redacted]'s personal matcher. We are available to schedule an appointment for Ms. [redacted] to meet with [redacted] at anytime. We have placed her file on hold until we hear from her.Sincerely,[redacted]

I requested a refund in accordance with the contract over a year ago. No refund has ever been forthcoming nor a response to any of my correspondences.On October 1, 2014, a notarized letter was sent to The Relationship Company at 59 Interstate Drive, West Springfield, MA 01089 via registered mail and reads as follows: I hereby exercise my right to cancel and terminate the herein referenced contract, "The Contract," for a refund of $[redacted] "prior to receipt of the Client's first referral" pursuant to article I of The Contract, dated September 17, 2013, between me, "the Client," [redacted], and The Relationship Company, "The Company." I hereby render myself, the Client, "liable for 1/2 of the membership fee as full consideration for the services provided by the Company with respect to interviewing, testing, and evaluation of the Client," such membership fee having been paid in full in the amount of $[redacted]. Having been required at the The Contract signing to pay the membership fee in full without option, the Client expects reciprocal treatment and therefore immediate disbursement of the refund upon receipt of this notice. Signed by, the Client...I have USPS receipts with time and date stamps on them, a second original of the letter with a raised seal by the notary and my copy of the Contract. As a follow up I contacted the Company by phone on several occasions and received no satisfaction, only excuses. I called and spoke to the owner, who directed me to call and email the Company and still no response. I am not a charity for this company and I expect to be refunded my money just as the contract states. By all rights I ought to receive ALL of my money back rather than just half, especially in view of their lack of response to any of my correspondences for over a year now and their obvious unwillingness to uphold and respect the terms their own contract. By the way, any words or phrases in quotation marks in the above letter indicate words taken straight from the contract itself. Thank you.Desired SettlementAt this point I am seeking a settlement in the full amount of the contract,[redacted]. Business Response Ms. [redacted] secured our services in September, 2013. We attempted one introduction prior to Ms. [redacted] placing her membership on hold. She met someone outside of the service and wanted to pursue the relationship.In April, 2014, she was advised to send an email requesting a partial refund per her contract. She followed through with my request and also sent additional emails to the staff in membership.I sincerely apologize for the oversight. We have had a complete review of the entire membership and I have been reorganizing the department to maximize quality service for our clients.Refunds are not within the jurisdiction of the Revdex.com.I will contact Ms. [redacted] by letter to make arrangements for her partial refund within the week.Consumer Response Regarding Revdex.com CASE#: XXXXXX: I have not heard from the Relationship company. It was indicated on December 5, 2014 that if I had not heard from them in 7 days to contact the Revdex.com. I have not heard from them. Today is Wed. December 17, 2014, 3:51pm.Thank you, [redacted]Business Response I apologize. I will send the letter as stated on December 4, 2014.Thank you for the reminder.Sincerely,[redacted]The Relationship CompanyBusiness Response We have responded to Ms. [redacted]'s former complaints. We mailed a letter to Ms. [redacted] resolving this issue.

A great personalized service! This month we will be married four years! Together a total of seven years! A match made in heaven with the help of earthly people. Thank you for your expertise.

Company failed to provide a refund within 24-hour membership cancellation window, as stated on contract. I signed a contract and wrote a check (about $2500) for membership with The Relationship Company in August. The representative wrote a stipulation on the contract that I could cancel within 24 hours for a full refund did cancel my membership the next morning but they claimed they had already cashed my check. I was told that I couldn't receive the refund until I signed two release formsThese forms were not discussed in my orientation meeting before signing the contract, and there is no mention of any release forms on the contract itself. Desired SettlementI want a full refund of the membership fees, which were approximately [redacted] Business Response We are in the process of resolving the issue with Mr. [redacted].Any negotiations or circumstances influencing the issue of negotiating refunds are not at the discretion of the Revdex.com.Consumer Response [redacted] contacted me by phone today. She acknowledged that the company owes me a full refund, as stated on the contract, for $2560. She told me that Elyssa, the company owner, requests that I accept the refund in 6 monthly payments, starting next month. I refused this proposition, citing the fact that a full refund was owed to me six months ago. [redacted] said she would need to consult with Elyssa and get back to me. She called back two hours later and left a vague message on my voicemail, not indicating whether the company plans to give me the full refund immediately. The company employed the very same stalling tactic when they first refused to give me my refund six months ago, asking me to accept monthly payments. When I finally relented last September, they further stalled by demanding that I sign "release forms" in order to receive the money that is owed to me. Six months later, I have not received the refund and they are delaying again. I am not satisfied with the current response and I will not accept the delaying tactics this time. I request to receive my refund, in full, promptly.

Relationship Co. in West Springfield is more than just a quality dating service. The company is based on a team of relationship professionals who are dedicated to providing clients with what they need to succeed in a relationship. This is more than just receiving quality introductions to singles who meet your criteria. The staff works with clients who are interested in acquiring the skills and/or changing skill in order to develop and sustain a quality lifetime relationship. It is impossible to find this in internet dating or any other services that I know of. My experience with The Relationship Company was a very positive one. I have very different values and it was nice to be introduced to men who maintain the same values as me. The fact that a background check was done on all members was a plus to my membership. My initial interview was a very thorough interview which I felt was very necessary in someone getting to know me so I felt very comfortable with the process. The staff of The Relationship Company were always very professional and I always felt that I was being treated with respect. The staff work to insure that my date is a match for me. All matching is done with the company, no second party vendor. The dates I have been on, the type person I would like to meet, I have met. That special person I know I have met and I owe that to starting a relationship with "The Relationship Co. I want to take a moment and thank The Relationship Co. in West Springfield for bringing us together. For the past 9 months we have been inseparable and enjoy spending all of our time together. We're so happy and it's all thanks to you!

I have found this relationship service to be terrific & valuable. It depends on being honest and open with yourself. It relies on revealing the essence of who you are, and the people you'd like to meet. It seems simple enough. The secret sauce provided by RLC is their ability to see similarities in style and personality and lots of other things when making a 'match'. In a world that seems to have gone completely digital, RLC has a human touch and a genuine concern for their clients. It's complicated and difficult to describe in any more detail; it just works when you continue to interact with RLC after each 'match' with feedback and discussion. It works.

It is with pleasure that I write this positive review for the relationship company.
As a professional women and mother of 2, social time tends to be limited and precious. In using the relationship company, I was able to meet a wonderful partner, friend and future husband.
In going on a first date, it was easy to feel safe due to the screening provided by the company. After our three hour lunch, I was amazed at the amount of common interest, common value, and even common temperment I had with my arranged date. I owe that to the thorough consultation with Elyssa which I believe included a series of personality tests. I feel she has a good knowledge of people and what makes a relationship work.
I could not be more happy.

I have found this relationship service to be terrific & valuable. It depends on being honest and open with yourself. It relies on revealing the essence of who you are, and the people you'd like to meet. It seems simple enough. The secret sauce provided by RLC is their ability to see similarities in style and personality and lots of other things when making a 'match'. In a world that seems to have gone completely digital, RLC has a human touch and a genuine concern for their clients. It's complicated and difficult to describe in any more detail; it just works when you continue to interact with RLC after each 'match' with feedback and discussion. It works.

I joined and met two men before meeting my future husband (third match). He actually joined a month after I did so I probably would have met him first. I was his first match. We hit it off right away and knew we were meant to be together. We have been together for over 12 years and married for close to 10. We lived in different parts of the state and would have never met if not for this dating service. I am such a happy customer (even 12 years later). I would recommend this to anyone since they do background checks and really get to know you through a very in-depth interview.