Tie Dye Closet

Revdex.com:At this time, I have not been contacted by Tie Dye Closet, LLC regarding complaint ID [redacted].Sincerely,[redacted]

We have had several issues with shipping some of our products in the past several months.We would...

be happy to refund the customer or ship the order if they are still interested in our product.Please let us know what the customer prefers.It is our goal to satisfy all of our customers Thanking you in advance

We have had several issues with shipping some of our products in the past several months.We would be happy to refund the customer or ship the order if they are still interested in our product.Please let us know what the customer prefers.It is our goal to satisfy all of our customers Thanking...

you in advance Tie dye closet

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 I just want a refund. No cases, nothing. Just my $30 back
Sincerely,
[redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding Tie Dye Closet, LLC has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Tie Dye Closet, LLC regarding complaint ID [redacted]. Even after numerous attempts to contact this company to resolve the issue, they have all together stopped responding to my emails, and as of now, still have not refunded me the...

$85 they kept for products they never sent to me.Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Complaint [redacted]. The vendor issued me a refund. Thank you for your help.  [redacted]...

[redacted] ###-###-#### Sent from my iPhone
Sincerely,
[redacted]

At this time, I have been contacted directly by Tie Dye Closet, LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Anere]
 They wanted to know the order number, apologized but nothing had changed.  Still no refund and still no...

item. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted directly by Tie Dye Closet, LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 This company sent an email 1/**/16 stating they would send the product "ASAP" product was never mailed to my home and I never...

received anything so I also made a complaint with [redacted] and they were able refund me back my money after their investigation this company should not be allowed to do business online  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Tie Dye Closet, LLC regarding complaint ID [redacted]. I have tried 2 more times to contact them and have not been successful.Sincerely,[redacted]

Review: I placed an order with Tye Dye Closte on November **, 2015 hoping to receive the orders as Christmas gifts. A couple of weeks later I emailed them inquiring on my phone cases, they took several days to reply. The customer service they provide is terrible and unhelpful. They sent me an email on December **, 2015 saying they should be shipping my cases in a couple weeks or I will receive a full refund. I keep tryin to email them and the reply with the same response saying they will ship in just a couple weeks. It has been 2 months since I placed my order and I feel as if they took my money with no intentions of sending me anything. I really would like my money back and am hoping you can help.Desired Settlement: I would just like my money back for this order.

Consumer

Response:

At this time, I have not been contacted by Tie Dye Closet, LLC regarding complaint ID [redacted]. I have tried 2 more times to contact them and have not been successful.Sincerely,[redacted]

Review: On June **, 2015, I purchased and Item for $30

On July [redacted], I contacted the company to inquire about my item, and their response was that it was ready to dispatch in less than 2 weeks.

I contacted them again several times in August, and I have had no response from them.

I looked into a scam page where I found their business, and I wrote to them there, and their response was that I should contact them at [redacted] for a full refund. I wrote an email to that address and my email was returned as a failure to deliver email due to "no mx or a records for [redacted]

Frustrated I visited their [redacted] page and [redacted] page, and I wrote a comment about them being a scam webpage, and people to beware, and they immediately block me from their account.Desired Settlement: All I want is a complete refund . I do not want the item.

Consumer

Response:

At this time, I have not been contacted by Tie Dye Closet, LLC regarding complaint ID [redacted].Sincerely,[redacted]

Review: I placed an order for a product on October *, 2015. To date I have not received this order. I have emailed through the Contact section of the website three times with absolutely no response. This was a birthday gift for a birthday in October and it is still not here. There is no contact phone number to call the company to check on the order.Desired Settlement: I would like the order delivered or my money refunded.

Review: I placed an order with tie dye closet on November ** for $32 ( order # [redacted]). I emailed the company on Nov. ** because my order had not yet shipped and I asked if I would not be receiving my product by Christmas I wanted a refund. They responded by telling me my order would ship soon. On Dec * I emailed them again and told them that I wanted to cancel my order and I wanted a refund and they never responded. As of today Dec. ** my order still has not shipped and I have yet to receive a refund !Desired Settlement: I would like either my order or a refund !

Consumer

Response:

At this time, I have been contacted directly by Tie Dye Closet, LLC regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

Tiedyecloset contacted me on 1/*/16 stating that they would be shipping my order soon, and I would be receiving an email with a tracking number. As of today I have no received my shipment or tracking number.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I ordered a shirt and a sweater from Tiedyecloset.com on December [redacted] 2015. I was charged for my purchase ($65) but the items were never shipped to me. I first sent an email asking about my order on January [redacted], 2016 and sent two more messages over the next couple of days since there is no number to call and I was never responded to. I finally sent an email asking to cancel my order and refund me, which then they responded saying they would but needed my order number. I sent them my order number and received no response since, and no refund either. I'm very frustrated with this company and don't know how I can get my money back.Desired Settlement: I would like them to refund my money.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Tie Dye Closet, LLC has been resolved.

Sincerely,[redacted]

Review: I placed an online order with this company on 11/**/15 and still have not received my merchandise nor have I received a refund. I have emailed them a total of four times and only received a response to my initial email, which stated that "all shipments will be out before the holidays". This was clearly a lie because according to the tracking info, my order still has not shipped yet. My last two emails to them requested that they cancel my order and refund my money, which they have not done. Nor have they responded to any of my future emails. These items were ordered for Christmas gifts and I communicated that to them with my initial email on 12/**/15, to which they ensured my the order would be out prior to the holiday.Desired Settlement: I would like a refund of my money. I would also like the company to issue an apology to myself and my daughter. Not only did they lie to me, but they disappointed my daughter because she did not receive two of her Christmas gifts.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Tie Dye Closet, LLC has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,[redacted]

Review: I made a purchase on [redacted] order #[redacted]. Total of $19.00. I still have yet to receive my product. They won't provide me with a tracking #. They won't tell me when they will issue my refund. The customer service is nonexistent and it seems the only time I can get a response is when my daughter post something that is not in their favor on social media. The phone # that they have listed on the website the voice mail is full. This is frustrating I paid for a product and never receive it. Imagine how many people made a purchase on cyber Monday and still have yet to receive product. This company kept my money my daughter never received her Christmas gifts and after this the only thing I keep hearing it the product was suppose to ship within a week. That was 4 weeks agoDesired Settlement: I just want a refund. I don't want any product from them. My daughter asked for the phone cases for Christmas she told me months in advanced she showed me the cases and everything and after all of that thinking I placed the order on time because the website didn't even mention lead times being outrageous this company still can't provide me with any answers. I just want my $19.00 back that's all.

Review: Order online 11/**/15 two phone cases was charged $25.00 on my credit card. Received confirmation email back. Did not receive product. Sent them another email asking when it was being shipped on 12/**/15 they replied back 12/**/15 that it was shipping out this week. They have not replied to any other email and I did not receive anything.Desired Settlement: My credit card should be credited the $25.00 I was charged.

Consumer

Response:

At this time, I have not been contacted by Tie Dye Closet, LLC regarding complaint ID [redacted].My credit card company [redacted] gave me a credit for the amount that I was charged that I did not receive what I had purchased from Tiedye Closet. Sincerely,[redacted]

Review: I placed an order for a back pack on July *, 2015. I never received any confirmation email or notifications of when package would ship. I attempted to contact them repeatedly by email and social media. When I made a negative complaint on their [redacted] page in an attempt to get someone to talk to me, they blocked me from their page. Someone finally sent me an email asking for the order number and I immediately responded, but again, I have not heard a single word since. All I want is my order cancelled and my money returned, I believe this company is behaving criminally. Taking my money for a product I never received and then refusing to return my money. I have had it trying to communicate with them. I only want my order cancelled and my money returned and I plan to never again order from this company.Desired Settlement: I wish to have my order cancelled and my money returned.

Consumer

Response:

At this time, I have not been contacted by Tie Dye Closet, LLC regarding complaint ID [redacted].Sincerely,[redacted]

Review: I had purchased a phone case from the website and was given an order confirmation number ([redacted]) on March *, 2015. Following that email I had contacted the business about a week later about not receiving a shipping confirmation email. I have yet to receive shipping confirmation and after several attempts to get into contact with the business they have not responded.Desired Settlement: I purchased the product and have not yet received it. Nor have I received clarification as to whether or not it is even being shipped. If it is not I would like a complete refund, if the item is still able to be provided to me, I would still like it.

Consumer

Response:

At this time, I have been contacted directly by TieDyeCloset regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

The business contacted me on March ** stating that the order has been shipped and the delay was due to changing office locations. However, it is now April ** and I have yet to recieve the order.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,