Trason Motors

we are very sorry for the late reply.   We were redoing our website over the last few weeks. We have looked into her complaint and see that her package was delivered some time ago.  It was shipped on time, delayed within usps and we apologize for that.  The tracking shows...

the history of the package.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I sent the items back regular mail. The cost was under $20 and I was not about to spend more on shipping them to him. I am sure he received them as they never came back to me and mail is 99% reliable. This is not about the money as I could care less about the $20. It is a matter of principles and he has no ethics. Read reviews of his company online. He is a lying sack of you know what as far as I am concerned. His continued scamming actions will result in bad juju for him I am quite sure. Karma is a b...ch. Oh well I guess I will live with it as it is. The ball is in his court 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

This package has already been delivered: [redacted]
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

we do not have any unanswered complaints from the consumer. We have a 60 days return policy.  The consumer may return the item to us at: SGD[redacted] we will then refund them when we get the item back. thanks.

AS CONSUMER PREVIOUSLY INDICATED HER ADDRESS WAS CORRECT, WE ALREAY INSTRUCTED OUR POST OFFICE TO SEND IT BACK TO HER, AS THE ADDRESS SHE STATED WAS CORRECT.  IT IS ENROUTE BACK TO HER, AS OF TODAY, FEB *, 2016.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I received my merchandise on Friday, 10/**/15
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

This item was shipped on time with [redacted]. This item was shipped on time, delayed within [redacted] and we have put in a complaint with [redacted].   Please 10 days to allow time for tracing, fixing + delivery.    We are very sorry for your trouble and...

happy to help.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[This is the common complaint I see you, generate a label but never send the products- this was made on June **, 2017, it's been 39 days my address is 20 miles away from you, we both are in New York City. I've made multiply phone calls and emails to you. It took me to go to the Revdex.com, at this point I want a full refund, as I can't trust you and your customer service. ]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

  
 [redacted] is saying they have created the label but they have NOT received the items. This was supposedly mailed on the [redacted] of May. I am calling the number by clicking on the telephone number listed per supergooddeals.com website. I have also emailed them with no response. This company billed my credit card and I have not received the items yet. They still have not contacted me. I emailed them my phone number and email address. I want a refund and they can keep the products that they have not sent. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Once again, he is lying and I won't see my money back. This has been their history, check them out online. He has the product back in his hands and has had it for more than a month. I have spent far too much time jacking around with this mn. I will handle this my own way now. Seller is WARNED! This will not turn out nicely for him.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. Even though the seller never responded to me through this process I subsequently filed a claim...

through the payment issuers site and they did find in my favor and compensated me for my loss of monies that this seller owed to me.Thank you for your time.
Sincerely,
[redacted]

We do not have any unanswered inquiries from [redacted], but will be happy to address her concern here:We have a very generous 60 days return policy. However it has been well over that time for [redacted].We would be happy to still honor a return for exchange or refund, but she will need to return...

the item to us.Here is our return address:SGD[redacted]Once we get this back, we can exchange or refund for her. NOTE: here are some helpful tips, which may help her so that she does not have to do a return:First, if your device is not reaching 100% and seems to be stuck on a lower % of charge, try unplugging your phone or ipad or ipod from the cable and then plugging it back in. When you see the little lightning icon in the top right, that means that it is charging again. Sometimes simply re-setting it like instantly fixes the problem.Second, make sure you are not plugging into the usb port of a computer, the newer phones require more power, that can usually only be supplied by a wall or car charger. If they are not getting enough power, they most often will display a message that the item is not certified and may not work correctly. Also, any cable, even Apple cables, even when plugged into a proper charger, if they have a problem, will display this message; the phone detects that something is plugged in and that not enough power is being transmitted, or perhaps no power at all if the cable has broken.Next, make sure your phone port where you plug in the cable is clean, try blowing out any dirt or lint which may be in there. You can use a computer keyboard dusting can or just try blowing into the hole, to get out any dust. You would be surprised how much dust and lint can build up in there over time.Also please note, that once an ipad has reached full charge, it is normal for it to display the message "NOT CHARGING."Try our cable with your own charger and then vice versa.Thanks.

[redacted] does not guarantee priority mail and neither can we. We guarantee that we will ship via the chosen method, which we did.   We appreciate the business.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
 
 Obviously there is an issue with the package being mailed. It is not on my part since the address is correct, the mailbox is labeled and I have never had an issue getting my mail and/or packages. All I want at this time is a complete refund!!! I no longer want the package (seeing it has been sent back to the business) twice and want my money back. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com: The business finally sent me a replacement part.  I am satisfied now that I have received that which I ordered
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the...

matter has been resolved.
Sincerely,
[redacted]

re:  [redacted], both cups were shipped out on time, but one was lost by [redacted].  We replaced it for her and below are the tracking numbers for both packages.    We sincerely apologize for the loss of one of the packages by [redacted] and we were happy to help with a replacement, that...

was delivered back at the beginning of February.  
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Dear Revdex.com, The consumer has already received their package and here is the proof of delivery.  We are happy to have helped.  The package was in transit during Blizzard Jonas and that caused delays:  [redacted] Tracking® Customer Service › Have questions? We're here to help. Get Easy Tracking Updates › Sign up for My [redacted]. Only applicable to visual users. Tracking Number: [redacted] delivered Product & Tracking Information Postal Product: First-Class Package Service Features: [redacted] [redacted] [redacted] Tracking® Customer Service › Have questions? We're here to help. Get Easy Tracking Updates › Sign up for My [redacted]. Only applicable to visual users. Tracking Number: [redacted] delivered Product & Tracking Information Postal Product: First-Class Package Service Features:[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]The postal service showed that my item was returned to you and arrived on 5.**.17 at 3:30pm to your [redacted] address that you provided me via email to return the product to you.  The tracking number for [redacted] is [redacted]  I will be looking for my refund from your company ASAP.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]