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Truthfinder Reviews (102)

This site is a scam I wondered across it as an ad on Facebook, so I figured id experiment with it to see it's accuracyI reached a point along the process where I needed to pay $to see the full detailsI figured, ok why not I was unimpressed and felt like I threw a little money away...oh well Come to find out they automatically place your payment (PayPal) on Auto-PayUghhhhh!!! I just finished filing a dispute with PayPay to resolve this scam My recommendation...just stay away from these scam artistsDon't waste your money or time which will be needed to go through the dispute after they steal your money through Auto-Pay

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Their website is intentionally constructed so to defraud the customers and this is not new type of fraudIf I would have known that they are signing me up for a subscription I would cancel it after using it onceThe complaint will not be resolved unless I receive all the money that I was overcharged Regards, [redacted]

I tried this service out, simply to look up details on one person No useful information was obtained after a very long wait I couldn't find a way to cancel on their website, so I responded to my welcome email and requested they cancel I was billed for months, and called to cancel, and they said it was too late to cancel for the 3rd month So I'm now paying $bucks for nothing When you call, they put you on hold for extended times DO NOT USE THIS SERVICE It appears to be a billing scam

Once a report is generated, there are extraneous info not neededWhen contacted, the robot tells you how to cancelHowever, when the directions are followed, there is no refundThe account was canceled in less than hours due to info that was already obtained for freeThen when calling a rep, you find out that you have paid for the service for the expected months and that you still have access and they won't renew AFTER the months So I paid for months of irrelevant information

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved However, the site is not that truthful or forthcoming I paid $dollar for a short use and preview and they automatically signed me up They have refunded my money and they will not hear from me again However, I shall never use their site again Regards, [redacted]

What a ***ing Waste of money! I buy a month subscription and it wants you to upgrade your subscription to get the rest of the report! And P.STHIS COMPANY SHARES YOUR EMAIL ADDRESS FOR SPAM!!!!!! WTF Man!?! Any one who is thinking of "investing" in this company DON'T ITS NOT WORTH IT!!!!!!

Dear [redacted] ***,This response is in regards to the consumer complaint from Ms [redacted] , ID [redacted] .We’re sorry to hear that Ms [redacted] ran into technical issues on our siteOur customer support team is available 24/to assist with matters such as theseWe were able to locate a TruthFinder account for Ms [redacted] under the email address provided in the Revdex.com complaintHowever, this account was created and canceled back in FebruaryIf Ms [redacted] believes she may have created a new account, we kindly ask for any additional information that will help us to locate itPlease provide us with the following information used to sign up for TruthFinder to help us locate a possible second account:First and Last NameEmail AddressFirst and Last Numbers of Debit or Credit Card or [redacted] email addressPlease do not hesitate to contact our customer service department at (***) ***- [redacted] with any further questions.Sincerely,TruthFinder Support

I have managed to keep my email spam free for years (a miricle I know), until I gave it to truthfinder in the initial "report creation" phase of their scam, I closed my browser when they required my credit card to go onThe next day I got spam emails, the day after that I got 13, it has been averaging about a day since thenThey are all the type that come from different random domain and addressesThere is no doubt that they sold my email to a list

This is one of the most unethical businesses I have dealt withThere is no effort to remedy a customer complaintTheir "service" and "truth" in non-existentThe customer no-service agents would rather use circular reasoning than just have a cogent conversation and refund the money that is due for a poor serviceI spoke with a manager named Ebony who stated she was really busy but the best she could do would be to refund my $for my nearly $wasted! Do NOT waste you money hereThis "business" should be shut down!

Be very careful on cost, the basic stuff is just that, very basic -- if you want to upgrade the basic it will probably cost you more money ( about double +)---they keep hooking you in with add on cost for more information It is a bait and switch program After a few phone calls they did rebate my $additional charge--ending up with a charge for the basics Not a big fan of this site

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I am still receiving e-mails from Truth Finder My next move is to contact The Attorney General's Office.You need to listen, if not, I'm tired of playing games No means no, no reason to be pushy Regards, [redacted] i

They sold my e-mail addressI now get a full box of spam everyday

Dear [redacted] ***,This response is in regards to the consumer complaint from Ms [redacted] , ID [redacted] .We apologize for any confusion that Ms [redacted] experienced in regards to our billing systemWhile we do offer a trial membership on a promotional basis, our records show Ms [redacted] signed up for a one month membership at $27.78/monthWhen a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membershipOur Billing Terms are conspicuously explained on this page and in our Terms of UseAdditionally, all of our customers have the ability to lookup their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the site.We’re sorry to hear that Ms [redacted] was not satisfied with our servicesAs previously discussed, we have refunded Ms [redacted] ’s account in the amount of $back to the credit or debit card used to enroll, and no further charges will be incurredPlease do not hesitate to contact our customer service department at [redacted] with any further questions.Sincerely,TruthFinder Support

Dear [redacted] ***,This response is in regards to the consumer complaint from Mrs [redacted] ; reference ID [redacted] .We’re sorry for any confusion that Mrs [redacted] may have experienced with our policiesWe do collect personal information such as name, address, and email addressWhen a customer enters in this information and clicks “Continue”, they agree to our Terms of Use, Privacy Policy, and Limited LicenseThe following can be found in our Privacy Policy:SHARING INFORMATIONTruthFinder may share your personal information, including your name, address, email address, and data about transactions conducted on our Site with third parties, including third-party advertising partners who may send you information about their products or servicesTruthFinder uses third party service providers to help us with hosting, billing, fulfillment, and data storage and securityWe do not share payment information, except with service providers, and only for order fulfillment.If you enter a co-sponsored contest or sweepstakes, any information collected will be shared with the co-sponsor in accordance with the co-sponsor’s privacy policyDo not participate in contests or sweepstakes if you do not wish to share your information in this way.If we or some or all of our assets are acquired by another organization, including through a sale in connection with bankruptcy, that organization will possess the information collected by us, and it will assume the rights and obligations regarding your information as described in this Privacy Statement.We may disclose personal information or other data to comply with law or legal requirements, enforce or apply our Terms of Use and other agreements, or protect our rights, property, or safety of our users, or others.All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at ***@truthfinder.comWe apologize for Mrs [redacted] ’s frustrating experienceWe have removed Mrs [redacted] ’s email address from our email marketing listPlease allow up to days for the email advertisements to ceasePlease do not hesitate to contact our customer service department at (***) ***- [redacted] with any further questions or concerns.Sincerely,TruthFinder Support

DO NOT PAY FOR THIS "SERVICE." FOR YOUR $YOU GET NOTHING!! THE SCANT INFORMATION THEY PROVIDE IS READILY AVAILABLE ON LINE - FOR FREE! YOU HAVE TO PAY ADDITIONAL FOR FURTHER INFO ANYONE WHO HAS BEEN CHARGED FOR THIS "SERVICE" SHOULD CALL THEIR CREDIT CARD COMPANY AND REQUEST THE CHARGES BE REMOVED FROM YOUR CARDTHIS IS WHAT I DID, AND THE CHARGES WERE REMOVED

All I needed was a date of what year I declared bankruptcy for a job application that asked the questionSince it had been over years ago, I didn't recall, my carelessness You go to look up yourself, and it takes an outrageous time to load, and won't give you anything, until you pay $and change Then it is stuff right out of public domain, and another mystery amount to "upgrade" to know any data that is financial If my home computers hadn't crashed and lost dataI wouldn't have needed to poke around online This is a honey trap website, that searches data bank after data bank and puts nothing there for you to see, unless you pay, then there is no "financial data" unless you pay more I am surprised that someone answered the phone number when I called to complain

Don't be fooled this is not a free service The fee shows up at the end

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Truthfinder promised on 09/28/that the Scam Spam mail would stop in daysI have also attached a screen shot of said promise (truthfinderpromise***)These have never stoppedAll email that is being sent is of the scaming and phishing nature, see attached screenshot (screenshot02042017***) These emails are from the same source as the original phishing emails that started after truthfinder got my email address".Loan" is one of them (SamplePhishing1***) ON the other sample (SamplePhishing2) you can see the entire email is a clickable link, designed to compromise your computer and your identification These come in at a rate of over per day This has been going on for a half of a yearI have requested daily for them to stop and they have notOthers have had the same issue, and also have been reporting itPrevious to Truthfinder getting my email address there was NO spam at all, and never of the phishing style these are What needs to be done, is the Scam Spam needs to stop, you provided the information to other people, you can get it removed and cease the emailsWe will not click the "unsubscribe" link as you have suggested to others, because that in it self is a phishing linkWe appreciate you finally removing the private not available on the internet information that was compromising my privacy from your siteNow do the right thing and make the Scam Spam that originated from you getting my email address stop Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I consider this complaint resolved Regards, [redacted]

Total ripoff, I paid to see my criminal history so I could obtain records needed for a jobOnce you pay the $for the report and then the $for the PDF copy they ask you to pay another $for the criminal history part by upgrading to premiumIf they advertised $for the report I would have never paid to begin withShady business, worried I gave them my credit card number

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