I was misled by the website that offers information on a person for a monthly feeAfter paying the fee, the results from the person lodid not include the information promised - but with more money, I could upgrade my account to see the informationI feel this was a classic bait and switch, promising information, only to require more money
Truthfinder Incshould be shut down immediately as a fraudulent entity When one wishes to check public records and it's offered FREE from an initial website from which the search begins, then is directed to Truthfinder via a direct link, the outcome should be as one expects...FREE!, but it's notCaveat emptor! Total waste of minutes of intrusive questions and unnecessarily slow processing, while giving the impression of big data accessing for accuracy...but, you're being duped Total sham, scam, or whatever is suitable label for Truthfinder.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.My personal information was not used for "third party service providers to help us with hosting, billing, fulfillment, and data storage and security", it was sold to various SPAM websites as shown on the attached PDF A legitimate business would not make this part of their course of business Regards, [redacted] ***
Dear [redacted] ***,This response is in regards to the consumer complaint from Mr [redacted] ***; reference ID [redacted] .TruthFinder takes Mr***’s concerns seriously and assures him that if he is receiving phishing emails they are not being sent by our companyFurther, Mr***’s email has been opted out of our systemAccordingly, if Mr [redacted] is receiving marketing emails and spam then those emails are from companies not related to TruthFinderSpam, such as what Mr [redacted] is receiving is not uncommon and there are many ways that these email marketers may obtain an email addressWe do understand that spam can be a frustrating problem, and we apologize to Mr***’s for his frustrationsPlease do not hesitate to contact our customer service department at (800) 699-with any further questions or concerns.Sincerely,TruthFinder Support
Dear [redacted] ***,This response is in regards to the consumer complaint from [redacted] , ID [redacted] .We’d like to apologize again to [redacted] and we’re sorry to hear he isn’t satisfied with our offerOur site does make it clear that a customer will be charged monthly until they call in to cancelWhen a customer signs up for an Instant Checkmate account, they must agree to the billing termsThe Billing Details on our register page states (membership prices may vary): Your membership will automatically renew for the same term unless you cancel before the start of the next termInstant Checkmate will charge the recurring membership fee of $or $(depending on the membership option you select) to the same card you use today until you cancelTo cancel, call 1-800-222-hours a day.In addition, to access the the report, customers must check a box which provides their electronic signature authorizing Instant Checkmate to charge their card for the agreed amount every month until they cancelAs previously stated, we are unable to provide [redacted] with his desired refund due to the chargeback placed on his accountThis means that he has already disputed the charge with his bank, and he will need to contact his financial institution regarding the requested refund.Please do not hesitate to contact our customer service department at (800) 699-with any further questions.Sincerely,TruthFinder Support
Scam and ripoff, don't do itI tried my own name to see if it was even close to accurate so that I could potentially use the service to get useful information on candidates seeking employment with my companyWe already pay for an outside accredited background check service but we recently had an employee that passed the background check but turned out to have other issues not uncovered through that processNo mention of payment needed until the website churns through several questions and stages and at the end in order to see your report you are asked for payment, either $for month unlimited reports or months for $20/monthAs soon as I clicked the month option it tells me that I need to pay another $for downloading a PDF copyThen as I look at the report there is nothing there of any use to me but if I pay ANOTHER $I can get additional information not included in the base report (FUNNY THIS IS THE FIRST MENTION THAT MY $WAS PAYING FOR BASIC INFORMATION) and that I would need to upgrade to premium to get useful informationI called immediately to cancel my subscription and demand a refund but predictably was put on a automated system and a hold queueWILL GO TO SOCIAL MEDIA DESCRIBING MY EXPERIENCE UNLESS I AM GIVEN A FULL REFUND BY THE END OF BUSINESS EST TODAY 9/29/
This site was extremely disappointing I wasted minutes waiting for everything to load for the site to bring me to a page to pay $a month for my reportExtremely misleading!! The site should have been upfront about the fee
Dear [redacted] ,This response is in regards to the consumer complaint from [redacted] ***, ID [redacted] .We’re sorry to hear that [redacted] is still unsatisfied with our servicesCustomer satisfaction is our number one priorityWe work with our customers on a case-by-case basis to work out a satisfactory resolution based on their particular situationPer the original request, we have removed ***’s email address from our email marketing listIf there is anything else we can do, please let us knowSincerely,TruthFinder Support
Do not give this site your email address! I sign-uped up but had not yet paid for search with my credit card, as I decided not to pay at the last minuteThank God I did not yet give them my credit card info (especially after reading all the bad reviews)! However, I did give them my email address on their website and I used a fake nameWell, the very next day, I was bombarded with spam emails over the next week The way I know Truthfinder.com gave out my email address to numerous companies (without my consent), is because those companies sent emails to my email address with that same fake name I gave to Truthfinder.com! Do NOT input ANY personal info about yourself at this website, whether you end up giving them your credit card info or not
I got double-billed by Truthfinder, and had to call to straighten it out Also cancelled my subscription, as the "report" was very scant on information -- everything is available on the Internet Save your money, folks Don't waste thirty dollars on this worthless site Also note that Truthfinder.com is related to InstantCheckmate.com Both are scams
Dear [redacted] This response is in regards to the consumer complaint from Ms***a [redacted] i; reference ID [redacted] .We’re sorry for any confusion that Ms [redacted] I may have experienced with our policiesWe do collect personal information such as name, address, and email addressWhen a customer enters in this information and clicks “Continue”, they agree to our Terms of Use, Privacy Policy, and Limited LicenseThe following can be found in our Privacy Policy:SHARING INFORMATIONTruthFinder may share your personal information, including your name, address, email address, and data about transactions conducted on our Site with third parties, including third-party advertising partners who may send you information about their products or servicesTruthFinder uses third party service providers to help us with hosting, billing, fulfillment, and data storage and securityWe do not share payment information, except with service providers, and only for order fulfillment.If you enter a co-sponsored contest or sweepstakes, any information collected will be shared with the co-sponsor in accordance with the co-sponsor’s privacy policyDo not participate in contests or sweepstakes if you do not wish to share your information in this way.If we or some or all of our assets are acquired by another organization, including through a sale in connection with bankruptcy, that organization will possess the information collected by us, and it will assume the rights and obligations regarding your information as described in this Privacy Statement.We may disclose personal information or other data to comply with law or legal requirements, enforce or apply our Terms of Use and other agreements, or protect our rights, property, or safety of our users, or others.All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at [email protected] apologize for Ms [redacted] i’s frustrating experienceWe have removed her email address from our email marketing listPlease allow up to days for the email advertisements to ceasePlease do not hesitate to contact our customer service department at (800) 699-with any further questions or concerns.Sincerely,TruthFinder Support
Dear Ms [redacted] , This response is in regards to the consumer complaint from Ms [redacted] , ID [redacted] We apologize for any confusion that Ms [redacted] experienced in regards to our billing systemWhen a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membershipOur Billing Terms are conspicuously explained on this page and in our Terms of UseAdditionally, all of our customers have the ability to lookup their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the siteThe use of this website is subject to the following Terms of Use: STANDARD MEMBERSHIP PLANSTruthFinder offers a standard Membership PlanFor Month of UNLIMITED Reports: The debit or credit card you provide will be billed $immediately upon purchase and $every month thereafter, unless and until you cancelFor Months of UNLIMITED Reports: The debit or credit card you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancelFor Months of UNLIMITED Reports: The debit or credit card you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancelIf your payment for a full term is declined due to insufficient funds, the Company reserves the right to bill in monthly installments based on the monthly rates associated with the Membership Plan you selectedNON-STANDARD MEMBERSHIP PLANSTruthFinder sometimes offers promotional membership offers (“Non-Standard Membership Plans”)If you enroll in a Non-Standard Membership Plan, TruthFinder expressly reserves the right to bill you at the rate and frequency disclosed at the time you enrollBY SIGNING UP FOR A MEMBERSHIP PLAN, YOU AUTHORIZE THE COMPANY (AND ITS PARTNERS, AFFILIATES AND/OR AGENTS) TO CHARGE YOUR DEBIT OR CREDIT CARD THE FEES ASSOCIATED WITH THE MEMBERSHIP PLAN’S TERM, AND YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY WILL NOT OBTAIN ADDITIONAL AUTHORIZATION FROM YOU FOR EACH RECURRING FEE CHARGED TO YOUR DEBIT OR CREDIT CARDIN ADDITION, YOU AGREE THAT THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY OVERDRAFT CHARGES OR FEES WHICH YOU MIGHT INCUR AS A RESULT OF YOUR MEMBERSHIP PLANYOU UNDERSTAND AND AGREE THAT IF YOU PURCHASE A MEMBERSHIP PLAN, THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND YOU MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THESE TERMS IF YOU FAIL TO NOTIFY THE COMPANY NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBEDFor the most up-to-date pricing and Membership Plan descriptions, please go to http://www.truthfinder.comWe reserve the right to modify the prices charged for the Membership Plans, or to add or remove any Membership Plans, from the Website at any time without prior notice to youPrice quotes provided to you prior to any price modification shall be honoredWe’re sorry to hear that Ms [redacted] was not satisfied with our servicesWe have refunded Ms [redacted] ’s account in full back to the credit or debit card used to enroll, and no further charges will be incurredPlease do not hesitate to contact our customer service department at (800) 699-with any further questionsSincerely, TruthFinder Support
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below In regards to the response for the business I feel that I can do no more however I do not like that this business doesn't care for their customers and wish that The Revdex.com Does Not Accredit This businessThank You For your Time [redacted] ***
Dear [redacted] ***,This response is in regards to the consumer complaint from Mr. [redacted] ; reference ID [redacted] .We’re sorry for any confusion that Mr. [redacted] may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer... enters in this information and clicks “Continue”, they agree to our Terms of Use, Privacy Policy, and Limited License. The following can be found in our Privacy Policy:SHARING INFORMATIONTruthFinder may share your personal information, including your name, address, email address, and data about transactions conducted on our Site with third parties, including third-party advertising partners who may send you information about their products or services. TruthFinder uses third party service providers to help us with hosting, billing, fulfillment, and data storage and security. We do not share payment information, except with service providers, and only for order fulfillment.If you enter a co-sponsored contest or sweepstakes, any information collected will be shared with the co-sponsor in accordance with the co-sponsor’s privacy policy. Do not participate in contests or sweepstakes if you do not wish to share your information in this way.If we or some or all of our assets are acquired by another organization, including through a sale in connection with bankruptcy, that organization will possess the information collected by us, and it will assume the rights and obligations regarding your information as described in this Privacy Statement.We may disclose personal information or other data to comply with law or legal requirements, enforce or apply our Terms of Use and other agreements, or protect our rights, property, or safety of our users, or others.All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at [redacted] We apologize for Mr. [redacted] ’s frustrating experience. We have removed Mr. [redacted] ’s email address from our email marketing list. Please allow up to 10 days for the email advertisements to cease. Please do not hesitate to contact our customer service department at [redacted] with any further questions or concerns.Sincerely,TruthFinder Support
Dear [redacted] This response is in regards to the consumer complaint from [redacted] TruthFinder takes [redacted] concerns seriously and can assure him that if he is receiving phishing emails they are not being sent by our companyFurther, [redacted] email has been opted out of our systemAccordingly, if he is receiving marketing emails and spam then those emails are from companies not related to TruthFinderSpam, such as what he is receiving, is not uncommon and there are many ways that these email marketers may obtain an email addressThis is especially true if the email used was a widely available email used for business purposesWe do understand that spam can be a frustrating problemWe do publish phone number reports as part of our reverse phone lookup serviceWe obtain this publicly available data from a number of data providersMr [redacted] had not previously provided his phone number for the purpose of opting it out of our phone report serviceOnce Mr [redacted] provided that number to TruthFinder, we removed his number from our phone report serviceResults no longer appear when that phone is searched on our serviceIf he is still seeing results he should clear his browsing cache and reload that page.We trust this resolves the concerns mentioned and brings this matter to a satisfactory conclusion Sincerely,TruthFinder Support
Dear [redacted] This response is in regards to the consumer complaint from [redacted] We apologize to [redacted] for any frustrations or inconveniences she may have experienced due to our services. The information contained in TruthFinder reports are records from... local, state, federal, and independent sources that are publicly available to anyone. As a courtesy, we provide the option for anyone to opt out of TruthFinder. Once someone has opted out of TruthFinder their background report will no longer appear on our website, but as we did not create these records, they will still be available, albeit from different sources. Further, we do not remove sex offender location data and an individual’s name may still appear as a possible relative or associate in another’s background report. We completely respect [redacted] ’s desire for privacy, and per the original request, we have removed her background report from our database. Please allow up to 48 hours for the change to reflect on our site. Please do not hesitate to contact our customer service department at (800) 699-8081 with any further questions or concerns.Sincerely,TruthFinder Support
All information provided was incorrect, also they sold my email address to third party websites, I went from zero spam, to over & countingThis website is pure junk!
The web service is a waste of time and moneyThe data is inaccurate, outdated, incompleteThere is nothing positive to say about the websiteI feel ripped off and believe the site has multiple sites that provide the same poor product
Dear [redacted] ***,This response is in regards to the consumer complaint from Mr. [redacted] ; reference ID [redacted] .We apologize to Mr. [redacted] for any frustrations or inconveniences he may have experienced due to our services. The information contained in TruthFinder reports are records from... local, state, federal, and independent sources that are publicly available to anyone. As a courtesy, we provide the option for anyone to opt out of TruthFinder. Once someone has opted out of TruthFinder their background report will no longer appear on our website, but as we did not create these records, they will still be available, albeit from different sources. Further, we do not remove sex offender location data and an individual’s name may still appear as a possible relative or associate in another’s background report. We completely respect Mr. [redacted] ’s desire for privacy, and per the original request, we have removed his background report and phone report from our database. Please allow up to 48 hours for the change to reflect on our site. Please do not hesitate to contact our customer service department at (800) 699-8081 with any further questions or concerns.Sincerely,TruthFinder Support
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.This is to confirm that the complaint has been resolved Regards, [redacted]
I was misled by the website that offers information on a person for a monthly feeAfter paying the fee, the results from the person lodid not include the information promised - but with more money, I could upgrade my account to see the informationI feel this was a classic bait and switch, promising information, only to require more money
Truthfinder Incshould be shut down immediately as a fraudulent entity When one wishes to check public records and it's offered FREE from an initial website from which the search begins, then is directed to Truthfinder via a direct link, the outcome should be as one expects...FREE!, but it's notCaveat emptor! Total waste of minutes of intrusive questions and unnecessarily slow processing, while giving the impression of big data accessing for accuracy...but, you're being duped Total sham, scam, or whatever is suitable label for Truthfinder.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.My personal information was not used for "third party service providers to help us with hosting, billing, fulfillment, and data storage and security", it was sold to various SPAM websites as shown on the attached PDF A legitimate business would not make this part of their course of business Regards, [redacted] ***
Dear [redacted] ***,This response is in regards to the consumer complaint from Mr [redacted] ***; reference ID [redacted] .TruthFinder takes Mr***’s concerns seriously and assures him that if he is receiving phishing emails they are not being sent by our companyFurther, Mr***’s email has been opted out of our systemAccordingly, if Mr [redacted] is receiving marketing emails and spam then those emails are from companies not related to TruthFinderSpam, such as what Mr [redacted] is receiving is not uncommon and there are many ways that these email marketers may obtain an email addressWe do understand that spam can be a frustrating problem, and we apologize to Mr***’s for his frustrationsPlease do not hesitate to contact our customer service department at (800) 699-with any further questions or concerns.Sincerely,TruthFinder Support
Dear [redacted] ***,This response is in regards to the consumer complaint from [redacted] , ID [redacted] .We’d like to apologize again to [redacted] and we’re sorry to hear he isn’t satisfied with our offerOur site does make it clear that a customer will be charged monthly until they call in to cancelWhen a customer signs up for an Instant Checkmate account, they must agree to the billing termsThe Billing Details on our register page states (membership prices may vary): Your membership will automatically renew for the same term unless you cancel before the start of the next termInstant Checkmate will charge the recurring membership fee of $or $(depending on the membership option you select) to the same card you use today until you cancelTo cancel, call 1-800-222-hours a day.In addition, to access the the report, customers must check a box which provides their electronic signature authorizing Instant Checkmate to charge their card for the agreed amount every month until they cancelAs previously stated, we are unable to provide [redacted] with his desired refund due to the chargeback placed on his accountThis means that he has already disputed the charge with his bank, and he will need to contact his financial institution regarding the requested refund.Please do not hesitate to contact our customer service department at (800) 699-with any further questions.Sincerely,TruthFinder Support
Scam and ripoff, don't do itI tried my own name to see if it was even close to accurate so that I could potentially use the service to get useful information on candidates seeking employment with my companyWe already pay for an outside accredited background check service but we recently had an employee that passed the background check but turned out to have other issues not uncovered through that processNo mention of payment needed until the website churns through several questions and stages and at the end in order to see your report you are asked for payment, either $for month unlimited reports or months for $20/monthAs soon as I clicked the month option it tells me that I need to pay another $for downloading a PDF copyThen as I look at the report there is nothing there of any use to me but if I pay ANOTHER $I can get additional information not included in the base report (FUNNY THIS IS THE FIRST MENTION THAT MY $WAS PAYING FOR BASIC INFORMATION) and that I would need to upgrade to premium to get useful informationI called immediately to cancel my subscription and demand a refund but predictably was put on a automated system and a hold queueWILL GO TO SOCIAL MEDIA DESCRIBING MY EXPERIENCE UNLESS I AM GIVEN A FULL REFUND BY THE END OF BUSINESS EST TODAY 9/29/
This site was extremely disappointing I wasted minutes waiting for everything to load for the site to bring me to a page to pay $a month for my reportExtremely misleading!! The site should have been upfront about the fee
Dear [redacted] ,This response is in regards to the consumer complaint from [redacted] ***, ID [redacted] .We’re sorry to hear that [redacted] is still unsatisfied with our servicesCustomer satisfaction is our number one priorityWe work with our customers on a case-by-case basis to work out a satisfactory resolution based on their particular situationPer the original request, we have removed ***’s email address from our email marketing listIf there is anything else we can do, please let us knowSincerely,TruthFinder Support
Do not give this site your email address! I sign-uped up but had not yet paid for search with my credit card, as I decided not to pay at the last minuteThank God I did not yet give them my credit card info (especially after reading all the bad reviews)! However, I did give them my email address on their website and I used a fake nameWell, the very next day, I was bombarded with spam emails over the next week The way I know Truthfinder.com gave out my email address to numerous companies (without my consent), is because those companies sent emails to my email address with that same fake name I gave to Truthfinder.com! Do NOT input ANY personal info about yourself at this website, whether you end up giving them your credit card info or not
I got double-billed by Truthfinder, and had to call to straighten it out Also cancelled my subscription, as the "report" was very scant on information -- everything is available on the Internet Save your money, folks Don't waste thirty dollars on this worthless site Also note that Truthfinder.com is related to InstantCheckmate.com Both are scams
Dear [redacted] This response is in regards to the consumer complaint from Ms***a [redacted] i; reference ID [redacted] .We’re sorry for any confusion that Ms [redacted] I may have experienced with our policiesWe do collect personal information such as name, address, and email addressWhen a customer enters in this information and clicks “Continue”, they agree to our Terms of Use, Privacy Policy, and Limited LicenseThe following can be found in our Privacy Policy:SHARING INFORMATIONTruthFinder may share your personal information, including your name, address, email address, and data about transactions conducted on our Site with third parties, including third-party advertising partners who may send you information about their products or servicesTruthFinder uses third party service providers to help us with hosting, billing, fulfillment, and data storage and securityWe do not share payment information, except with service providers, and only for order fulfillment.If you enter a co-sponsored contest or sweepstakes, any information collected will be shared with the co-sponsor in accordance with the co-sponsor’s privacy policyDo not participate in contests or sweepstakes if you do not wish to share your information in this way.If we or some or all of our assets are acquired by another organization, including through a sale in connection with bankruptcy, that organization will possess the information collected by us, and it will assume the rights and obligations regarding your information as described in this Privacy Statement.We may disclose personal information or other data to comply with law or legal requirements, enforce or apply our Terms of Use and other agreements, or protect our rights, property, or safety of our users, or others.All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at [email protected] apologize for Ms [redacted] i’s frustrating experienceWe have removed her email address from our email marketing listPlease allow up to days for the email advertisements to ceasePlease do not hesitate to contact our customer service department at (800) 699-with any further questions or concerns.Sincerely,TruthFinder Support
Dear Ms [redacted] , This response is in regards to the consumer complaint from Ms [redacted] , ID [redacted] We apologize for any confusion that Ms [redacted] experienced in regards to our billing systemWhen a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membershipOur Billing Terms are conspicuously explained on this page and in our Terms of UseAdditionally, all of our customers have the ability to lookup their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the siteThe use of this website is subject to the following Terms of Use: STANDARD MEMBERSHIP PLANSTruthFinder offers a standard Membership PlanFor Month of UNLIMITED Reports: The debit or credit card you provide will be billed $immediately upon purchase and $every month thereafter, unless and until you cancelFor Months of UNLIMITED Reports: The debit or credit card you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancelFor Months of UNLIMITED Reports: The debit or credit card you provide will be billed $immediately upon purchase and $every months thereafter, unless and until you cancelIf your payment for a full term is declined due to insufficient funds, the Company reserves the right to bill in monthly installments based on the monthly rates associated with the Membership Plan you selectedNON-STANDARD MEMBERSHIP PLANSTruthFinder sometimes offers promotional membership offers (“Non-Standard Membership Plans”)If you enroll in a Non-Standard Membership Plan, TruthFinder expressly reserves the right to bill you at the rate and frequency disclosed at the time you enrollBY SIGNING UP FOR A MEMBERSHIP PLAN, YOU AUTHORIZE THE COMPANY (AND ITS PARTNERS, AFFILIATES AND/OR AGENTS) TO CHARGE YOUR DEBIT OR CREDIT CARD THE FEES ASSOCIATED WITH THE MEMBERSHIP PLAN’S TERM, AND YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY WILL NOT OBTAIN ADDITIONAL AUTHORIZATION FROM YOU FOR EACH RECURRING FEE CHARGED TO YOUR DEBIT OR CREDIT CARDIN ADDITION, YOU AGREE THAT THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY OVERDRAFT CHARGES OR FEES WHICH YOU MIGHT INCUR AS A RESULT OF YOUR MEMBERSHIP PLANYOU UNDERSTAND AND AGREE THAT IF YOU PURCHASE A MEMBERSHIP PLAN, THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND YOU MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THESE TERMS IF YOU FAIL TO NOTIFY THE COMPANY NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBEDFor the most up-to-date pricing and Membership Plan descriptions, please go to http://www.truthfinder.comWe reserve the right to modify the prices charged for the Membership Plans, or to add or remove any Membership Plans, from the Website at any time without prior notice to youPrice quotes provided to you prior to any price modification shall be honoredWe’re sorry to hear that Ms [redacted] was not satisfied with our servicesWe have refunded Ms [redacted] ’s account in full back to the credit or debit card used to enroll, and no further charges will be incurredPlease do not hesitate to contact our customer service department at (800) 699-with any further questionsSincerely, TruthFinder Support
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below In regards to the response for the business I feel that I can do no more however I do not like that this business doesn't care for their customers and wish that The Revdex.com Does Not Accredit This businessThank You For your Time [redacted] ***
Dear [redacted] ***,This response is in regards to the consumer complaint from Mr. [redacted] ; reference ID [redacted] .We’re sorry for any confusion that Mr. [redacted] may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer... enters in this information and clicks “Continue”, they agree to our Terms of Use, Privacy Policy, and Limited License. The following can be found in our Privacy Policy:SHARING INFORMATIONTruthFinder may share your personal information, including your name, address, email address, and data about transactions conducted on our Site with third parties, including third-party advertising partners who may send you information about their products or services. TruthFinder uses third party service providers to help us with hosting, billing, fulfillment, and data storage and security. We do not share payment information, except with service providers, and only for order fulfillment.If you enter a co-sponsored contest or sweepstakes, any information collected will be shared with the co-sponsor in accordance with the co-sponsor’s privacy policy. Do not participate in contests or sweepstakes if you do not wish to share your information in this way.If we or some or all of our assets are acquired by another organization, including through a sale in connection with bankruptcy, that organization will possess the information collected by us, and it will assume the rights and obligations regarding your information as described in this Privacy Statement.We may disclose personal information or other data to comply with law or legal requirements, enforce or apply our Terms of Use and other agreements, or protect our rights, property, or safety of our users, or others.All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at [redacted] We apologize for Mr. [redacted] ’s frustrating experience. We have removed Mr. [redacted] ’s email address from our email marketing list. Please allow up to 10 days for the email advertisements to cease. Please do not hesitate to contact our customer service department at [redacted] with any further questions or concerns.Sincerely,TruthFinder Support
Dear [redacted] This response is in regards to the consumer complaint from [redacted] TruthFinder takes [redacted] concerns seriously and can assure him that if he is receiving phishing emails they are not being sent by our companyFurther, [redacted] email has been opted out of our systemAccordingly, if he is receiving marketing emails and spam then those emails are from companies not related to TruthFinderSpam, such as what he is receiving, is not uncommon and there are many ways that these email marketers may obtain an email addressThis is especially true if the email used was a widely available email used for business purposesWe do understand that spam can be a frustrating problemWe do publish phone number reports as part of our reverse phone lookup serviceWe obtain this publicly available data from a number of data providersMr [redacted] had not previously provided his phone number for the purpose of opting it out of our phone report serviceOnce Mr [redacted] provided that number to TruthFinder, we removed his number from our phone report serviceResults no longer appear when that phone is searched on our serviceIf he is still seeing results he should clear his browsing cache and reload that page.We trust this resolves the concerns mentioned and brings this matter to a satisfactory conclusion Sincerely,TruthFinder Support
Dear [redacted] This response is in regards to the consumer complaint from [redacted] We apologize to [redacted] for any frustrations or inconveniences she may have experienced due to our services. The information contained in TruthFinder reports are records from... local, state, federal, and independent sources that are publicly available to anyone. As a courtesy, we provide the option for anyone to opt out of TruthFinder. Once someone has opted out of TruthFinder their background report will no longer appear on our website, but as we did not create these records, they will still be available, albeit from different sources. Further, we do not remove sex offender location data and an individual’s name may still appear as a possible relative or associate in another’s background report. We completely respect [redacted] ’s desire for privacy, and per the original request, we have removed her background report from our database. Please allow up to 48 hours for the change to reflect on our site. Please do not hesitate to contact our customer service department at (800) 699-8081 with any further questions or concerns.Sincerely,TruthFinder Support
All information provided was incorrect, also they sold my email address to third party websites, I went from zero spam, to over & countingThis website is pure junk!
The web service is a waste of time and moneyThe data is inaccurate, outdated, incompleteThere is nothing positive to say about the websiteI feel ripped off and believe the site has multiple sites that provide the same poor product
Dear [redacted] ***,This response is in regards to the consumer complaint from Mr. [redacted] ; reference ID [redacted] .We apologize to Mr. [redacted] for any frustrations or inconveniences he may have experienced due to our services. The information contained in TruthFinder reports are records from... local, state, federal, and independent sources that are publicly available to anyone. As a courtesy, we provide the option for anyone to opt out of TruthFinder. Once someone has opted out of TruthFinder their background report will no longer appear on our website, but as we did not create these records, they will still be available, albeit from different sources. Further, we do not remove sex offender location data and an individual’s name may still appear as a possible relative or associate in another’s background report. We completely respect Mr. [redacted] ’s desire for privacy, and per the original request, we have removed his background report and phone report from our database. Please allow up to 48 hours for the change to reflect on our site. Please do not hesitate to contact our customer service department at (800) 699-8081 with any further questions or concerns.Sincerely,TruthFinder Support
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.This is to confirm that the complaint has been resolved Regards, [redacted]