Total Joke, they have the pop up that offers you a $deal and when you bite on it you only see the basic white page info which is about 50% accurateNot even worth the buckYou are given an opportunity to see the "Premium Information" for an additional price (not mentioned b
Truthfinder is a scam they promise a free report and after a long wait ,request your Email they don't provide your report instead they try to get your card # on a purchase and membership
I hadn't subscribed, but I went through their initial steps and left, so I could think about using themI have been inundated with spam in the email address I used for them ever since, and I had ZERO spam beforeI don't know about the quality of the information they provide, but this isn't worth it to meI'd suggest using a throwaway, but tactics like this don't deserve businessAVOID
Dear *** ***,
id="docs-internal-guid-11073707-57cf-9cc9-76f1-11f667af2af4">This response is in regards to the consumer complaint from Ms*** ***; reference #***We apologize for any inconveniences Ms*** experienced, but publicwhitepages.com is not facilitated by TruthFinderWe completely respect Ms***’s desire for privacy, and as a courtesy, we have removed her background report from our databasePlease allow up to hours for the change to reflect on our site
Once someone has opted out of TruthFinder their background report will no longer appear on our website, but as we did not create these records, they will still be available, albeit from different sources Further, we do not remove sex offender location data and an individual’s name may still appear as a possible relative or associate in another’s background report
Unfortunately, we do not have the ability to remove Ms***’s information from publicwhitepages.com as we are not affiliated with them
Please do not hesitate to contact our customer service department at (800) 699-with any further questions or concernsSincerely,
TruthFinder Support
Dear Ms*** ***, This response is in regards to the consumer complaint from Mrs***
***We apologize to Mrs*** for any frustrations or inconveniences she may have experienced due to our servicesThe information contained in TruthFinder reports are records from local, state, federal, and independent sources that are publicly available to anyoneAs a courtesy, we provide the option for anyone to opt out of TruthFinderOnce someone has opted out of TruthFinder their background report will no longer appear on our website, but as we did not create these records, they will still be available, albeit from different sources Further, we do not remove sex offender location data and an individual’s name may still appear as a possible relative or associate in another’s background reportWe completely respect Mrs***’s desire for privacy, and per the original request, we have removed her background report as well as her husband’s report from our databasePlease allow up to hours for the change to reflect on our siteIf Mrs*** would like to remove anyone else’s background report, please provide us with the name as it appears on our site, address, date of birth, and any other information that will help us remove the correct reportPlease do not hesitate to contact our customer service department at (800) 699-with any further questions or concernsSincerely, TruthFinder Support
Dear *** ***,
This response is in regards to the consumer complaint from *** ***, ID ***We’re sorry to hear that *** is still unsatisfied with our servicesCustomer satisfaction is our number one priorityWe work with our customers on a case-by-case basis to work out a satisfactory resolution based on their particular situationPer the original request, we have removed ***’s email address from our email marketing listIf there is anything else we can do, please let us know
Sincerely,
TruthFinder Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.In regards to the response for the business I feel that I can do no more however I do not like that this business doesn't care for their customers and wish that The Revdex.com Does Not Accredit This business
Thank You For your Time
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,*** ***
Dear ***
***,
This response is in regards to the consumer complaint from Mr*** ***, ID ***We apologize to Mr*** for any misunderstandings, but we do not claim to be a free serviceTruthFinder compiles hundreds of millions of available public records from several different data sourcesBut we have to pay to access those sourcesWe also have to pay our expert developers to turn that data into background reports that are easy for our customers to read and understandWe provide all of the billing details before a customer chooses to sign up for our services, and these terms can also be reviewed at anytime in our Terms of UsePlease do not hesitate to contact our customer service department at *** *** with any further questionsSincerely,
TruthFinder Support
Just signed up on truthfinder.comWorst background site ever! Couldnt even find myself, and I have a historyMy wife was on there but the info was over years outdatedDo not waste your money
the site is a scam an offer popped up for a one time $dollar fee for unlimited searches for days which after days you would be charged a months fee of the $purchase I made was canceled immediately by the site and I was charged dollars within minutes of even accepting the $offer this site is a complete money scam stat away
Truthfinder somehow obtained credit card and email information, set up an account for me without my knowledge They are refusing to cancel the account The email they used has not been in use since April of Our credit card company is working on getting this charge reversed and the account cancelled This is a very big scam
Dear *** ***,
This This response is in regards to the consumer complaint from Ms*** ***; reference #***Again, we’d like to reiterate that TruthFinder does not facilitate publicwhitepages.comIf there was a TruthFinder ad on publicwhitepages.com with Ms***’s information, it will be removed as we have removed her information from our database as mentioned in our previous responseDepending on the ad that was displayed, please note that it may take a couple of weeks for Google to clear the cache
It would be really helpful to us if you could provide the screenshot that Ms*** mentioned in her original complaintThat would help us narrow down the confusion regarding Ms***’s information being displayed on publicwhitepages.comSincerely,
Customer Support
TruthFinder
"border-bottom-width: 1px; border-bottom-style: dashed; border-bottom-">September 11, Reference Claim #: ***
Reference Name: *** ***
Reference Email: ***[email protected]
RE: *** *** OPT OUT REQUEST
All of the information regarding the individual below has been removed from TruthFinder’s database, as of September 1, 2015:
Name: *** ***
Location/s: ***, NY
***, VA *** MD ***, VA
If you have any further questions or concerns please contact our Customer Member Care at 1-800-*** or via email at: [email protected] are available hours a day, days a week to assist you (holiday hours may vary)
Thank you,
*** ***
TruthFinder Support
I think that this product is a scam that is late coming to the table For example, I bought a one month subscription and when I checked the e-mail they sent me after the fact, I found out that the account would be renewed every month and that I would be charged every month I feel that this is a tricky way to get money out of unsuspecting customers
The data that they provide can be found on many other websites most of which do not charge their usersFinally, their data is inaccurate
This is a total scamCould not find the person Ivwas looking forMatter of fact I could not even find myselfAnd apparantly if I did find myself on top of the $I already paid I would have to pay more to get it in pdf and even more to get the record it claimed to findI called same day for a refund and man says we do have a disclaimer that all information may not be up to dateI'm years old by years there should be something up to dateWould not refund my moneyTotal scam do not waste your money
Just plan missleadingThey ask you all kinds of questions, make you give your email, show you ads on incredibly long loading screens, and then they revealed that you must pay per month to view the reportThey say it's because the information cost them money, but most of this info is publicly available
Yesterday, I sought Truthfinder to gain a birth record that would hopefully provide my time of birthThe website was encouraged by book author, Elizabeth Rose Campbell
Truthfinder went through a fantastic stunt to prepare me for a marvelous record that I would receiveA record that was likely to include information in my file, said by others, that could be upsettingMoreover, to ensure verification of my identity, the search pulled up my ex-husband and older brother's names, asked if I was related, and doing all the marvelous, amazing scanning that would convince me that this report is going to be well worth my $plus $(for the .pdf)
When the magic act was over and the dust cleared, the information that was rendered was my name, birth date and zodiac sign All information that I am well aware of at the age of This felt very violating at minimumA gross breach of trust
I spoke with a Truthfinder representative named Halle yesterday after feeling totally ripped off, misled and violated due to the aboveHalle stated that I would be provided with a full courtesy refund of $as well as an immediate cancelation of my subscription I received the email stating my subscription has been cancelled as Halle promised, but the other half of the promise was omitted I tried calling Truthfinder today, but apparently my number is blocked
This company appears to be a scam The information received is no more than you can obtain via other alternatives Try to cancel their auto billing is additional proof I called and was assured my account would be canceled before their next billing cycle, as soon as their system came back up, and I'd get a phone call as well as an e-mail confirming same Still waiting!
Save your $$!
Dear *** ***,
id="docs-internal-guid-02d299fa-d999-c6cc-7c5a-c6de7eba23cb">This response is in regards to the consumer complaint from *** ***; reference ID ***
We’re sorry for any confusion that *** may have experienced with our policiesWe do collect personal information such as name, address, and email addressWhen a customer enters in this information and clicks “Continue”, they agree to our Terms of Use, Privacy Policy, and Limited LicenseThe following can be found in our Privacy Policy:
SHARING INFORMATION
TruthFinder may share your personal information, including your name, address, email address, and data about transactions conducted on our Site with third parties, including third-party advertising partners who may send you information about their products or servicesTruthFinder uses third party service providers to help us with hosting, billing, fulfillment, and data storage and securityWe do not share payment information, except with service providers, and only for order fulfillmentIf you enter a co-sponsored contest or sweepstakes, any information collected will be shared with the co-sponsor in accordance with the co-sponsor’s privacy policyDo not participate in contests or sweepstakes if you do not wish to share your information in this wayIf we or some or all of our assets are acquired by another organization, including through a sale in connection with bankruptcy, that organization will possess the information collected by us, and it will assume the rights and obligations regarding your information as described in this Privacy StatementWe may disclose personal information or other data to comply with law or legal requirements, enforce or apply our Terms of Use and other agreements, or protect our rights, property, or safety of our users, or othersAll users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at [email protected] apologize for ***’s frustrating experienceWe have ensured ***’s email address has been removed from our email marketing list
Please do not hesitate to contact our customer service department at (800) 699-with any further questions or concernsSincerely,
TruthFinder Support
Total Joke, they have the pop up that offers you a $deal and when you bite on it you only see the basic white page info which is about 50% accurateNot even worth the buckYou are given an opportunity to see the "Premium Information" for an additional price (not mentioned b
Truthfinder is a scam they promise a free report and after a long wait ,request your Email they don't provide your report instead they try to get your card # on a purchase and membership
I hadn't subscribed, but I went through their initial steps and left, so I could think about using themI have been inundated with spam in the email address I used for them ever since, and I had ZERO spam beforeI don't know about the quality of the information they provide, but this isn't worth it to meI'd suggest using a throwaway, but tactics like this don't deserve businessAVOID
Dear *** ***,
id="docs-internal-guid-11073707-57cf-9cc9-76f1-11f667af2af4">This response is in regards to the consumer complaint from Ms*** ***; reference #***We apologize for any inconveniences Ms*** experienced, but publicwhitepages.com is not facilitated by TruthFinderWe completely respect Ms***’s desire for privacy, and as a courtesy, we have removed her background report from our databasePlease allow up to hours for the change to reflect on our site
Once someone has opted out of TruthFinder their background report will no longer appear on our website, but as we did not create these records, they will still be available, albeit from different sources Further, we do not remove sex offender location data and an individual’s name may still appear as a possible relative or associate in another’s background report
Unfortunately, we do not have the ability to remove Ms***’s information from publicwhitepages.com as we are not affiliated with them
Please do not hesitate to contact our customer service department at (800) 699-with any further questions or concernsSincerely,
TruthFinder Support
Dear Ms*** ***, This response is in regards to the consumer complaint from Mrs***
***We apologize to Mrs*** for any frustrations or inconveniences she may have experienced due to our servicesThe information contained in TruthFinder reports are records from local, state, federal, and independent sources that are publicly available to anyoneAs a courtesy, we provide the option for anyone to opt out of TruthFinderOnce someone has opted out of TruthFinder their background report will no longer appear on our website, but as we did not create these records, they will still be available, albeit from different sources Further, we do not remove sex offender location data and an individual’s name may still appear as a possible relative or associate in another’s background reportWe completely respect Mrs***’s desire for privacy, and per the original request, we have removed her background report as well as her husband’s report from our databasePlease allow up to hours for the change to reflect on our siteIf Mrs*** would like to remove anyone else’s background report, please provide us with the name as it appears on our site, address, date of birth, and any other information that will help us remove the correct reportPlease do not hesitate to contact our customer service department at (800) 699-with any further questions or concernsSincerely, TruthFinder Support
Dear *** ***,
This response is in regards to the consumer complaint from *** ***, ID ***We’re sorry to hear that *** is still unsatisfied with our servicesCustomer satisfaction is our number one priorityWe work with our customers on a case-by-case basis to work out a satisfactory resolution based on their particular situationPer the original request, we have removed ***’s email address from our email marketing listIf there is anything else we can do, please let us know
Sincerely,
TruthFinder Support
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.In regards to the response for the business I feel that I can do no more however I do not like that this business doesn't care for their customers and wish that The Revdex.com Does Not Accredit This business
Thank You For your Time
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,*** ***
Dear ***
***,
This response is in regards to the consumer complaint from Mr*** ***, ID ***We apologize to Mr*** for any misunderstandings, but we do not claim to be a free serviceTruthFinder compiles hundreds of millions of available public records from several different data sourcesBut we have to pay to access those sourcesWe also have to pay our expert developers to turn that data into background reports that are easy for our customers to read and understandWe provide all of the billing details before a customer chooses to sign up for our services, and these terms can also be reviewed at anytime in our Terms of UsePlease do not hesitate to contact our customer service department at *** *** with any further questionsSincerely,
TruthFinder Support
Just signed up on truthfinder.comWorst background site ever! Couldnt even find myself, and I have a historyMy wife was on there but the info was over years outdatedDo not waste your money
the site is a scam an offer popped up for a one time $dollar fee for unlimited searches for days which after days you would be charged a months fee of the $purchase I made was canceled immediately by the site and I was charged dollars within minutes of even accepting the $offer this site is a complete money scam stat away
Truthfinder somehow obtained credit card and email information, set up an account for me without my knowledge They are refusing to cancel the account The email they used has not been in use since April of Our credit card company is working on getting this charge reversed and the account cancelled This is a very big scam
Dear *** ***,
This This response is in regards to the consumer complaint from Ms*** ***; reference #***Again, we’d like to reiterate that TruthFinder does not facilitate publicwhitepages.comIf there was a TruthFinder ad on publicwhitepages.com with Ms***’s information, it will be removed as we have removed her information from our database as mentioned in our previous responseDepending on the ad that was displayed, please note that it may take a couple of weeks for Google to clear the cache
It would be really helpful to us if you could provide the screenshot that Ms*** mentioned in her original complaintThat would help us narrow down the confusion regarding Ms***’s information being displayed on publicwhitepages.comSincerely,
Customer Support
TruthFinder
"border-bottom-width: 1px; border-bottom-style: dashed; border-bottom-">September 11, Reference Claim #: ***
Reference Name: *** ***
Reference Email: ***[email protected]
RE: *** *** OPT OUT REQUEST
All of the information regarding the individual below has been removed from TruthFinder’s database, as of September 1, 2015:
Name: *** ***
Location/s: ***, NY
***, VA *** MD ***, VA
If you have any further questions or concerns please contact our Customer Member Care at 1-800-*** or via email at: [email protected] are available hours a day, days a week to assist you (holiday hours may vary)
Thank you,
*** ***
TruthFinder Support
I think that this product is a scam that is late coming to the table For example, I bought a one month subscription and when I checked the e-mail they sent me after the fact, I found out that the account would be renewed every month and that I would be charged every month I feel that this is a tricky way to get money out of unsuspecting customers
The data that they provide can be found on many other websites most of which do not charge their usersFinally, their data is inaccurate
This is a total scamCould not find the person Ivwas looking forMatter of fact I could not even find myselfAnd apparantly if I did find myself on top of the $I already paid I would have to pay more to get it in pdf and even more to get the record it claimed to findI called same day for a refund and man says we do have a disclaimer that all information may not be up to dateI'm years old by years there should be something up to dateWould not refund my moneyTotal scam do not waste your money
Just plan missleadingThey ask you all kinds of questions, make you give your email, show you ads on incredibly long loading screens, and then they revealed that you must pay per month to view the reportThey say it's because the information cost them money, but most of this info is publicly available
Yesterday, I sought Truthfinder to gain a birth record that would hopefully provide my time of birthThe website was encouraged by book author, Elizabeth Rose Campbell
Truthfinder went through a fantastic stunt to prepare me for a marvelous record that I would receiveA record that was likely to include information in my file, said by others, that could be upsettingMoreover, to ensure verification of my identity, the search pulled up my ex-husband and older brother's names, asked if I was related, and doing all the marvelous, amazing scanning that would convince me that this report is going to be well worth my $plus $(for the .pdf)
When the magic act was over and the dust cleared, the information that was rendered was my name, birth date and zodiac sign All information that I am well aware of at the age of This felt very violating at minimumA gross breach of trust
I spoke with a Truthfinder representative named Halle yesterday after feeling totally ripped off, misled and violated due to the aboveHalle stated that I would be provided with a full courtesy refund of $as well as an immediate cancelation of my subscription I received the email stating my subscription has been cancelled as Halle promised, but the other half of the promise was omitted I tried calling Truthfinder today, but apparently my number is blocked
This company appears to be a scam The information received is no more than you can obtain via other alternatives Try to cancel their auto billing is additional proof I called and was assured my account would be canceled before their next billing cycle, as soon as their system came back up, and I'd get a phone call as well as an e-mail confirming same Still waiting!
Save your $$!
Dear *** ***,
id="docs-internal-guid-02d299fa-d999-c6cc-7c5a-c6de7eba23cb">This response is in regards to the consumer complaint from *** ***; reference ID ***
We’re sorry for any confusion that *** may have experienced with our policiesWe do collect personal information such as name, address, and email addressWhen a customer enters in this information and clicks “Continue”, they agree to our Terms of Use, Privacy Policy, and Limited LicenseThe following can be found in our Privacy Policy:
SHARING INFORMATION
TruthFinder may share your personal information, including your name, address, email address, and data about transactions conducted on our Site with third parties, including third-party advertising partners who may send you information about their products or servicesTruthFinder uses third party service providers to help us with hosting, billing, fulfillment, and data storage and securityWe do not share payment information, except with service providers, and only for order fulfillmentIf you enter a co-sponsored contest or sweepstakes, any information collected will be shared with the co-sponsor in accordance with the co-sponsor’s privacy policyDo not participate in contests or sweepstakes if you do not wish to share your information in this wayIf we or some or all of our assets are acquired by another organization, including through a sale in connection with bankruptcy, that organization will possess the information collected by us, and it will assume the rights and obligations regarding your information as described in this Privacy StatementWe may disclose personal information or other data to comply with law or legal requirements, enforce or apply our Terms of Use and other agreements, or protect our rights, property, or safety of our users, or othersAll users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at [email protected] apologize for ***’s frustrating experienceWe have ensured ***’s email address has been removed from our email marketing list
Please do not hesitate to contact our customer service department at (800) 699-with any further questions or concernsSincerely,
TruthFinder Support