Unique Card Services Reviews (101)
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Description: CREDIT CARDS & PLANS, BUYING CLUBS & GROUP PURCHASING SERVICE, INTERNET SHOPPING
Address: PO Box 757, Hopwood, Pennsylvania, United States, 15445-0757
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This company advertises as though they are a credit card company that you would be receiving a card to be used. One you apply for the card, thinking you are applying for a credit card. They apparently begin charging you and flooding your inbox with spam emails for "the outlet store". It is an online outlet store not a credit card at all! When I found out what was going on I called the company and asked for refunds and they refused to pay back nearly $100 they withdrew from my account under false pretenses.
This is in response to Case ID for ***. *** applied for an account January 31, 2020. She called customer service May 19, 2020 to cancel and was issued a refund for the last charge of $19.95, which follows our terms and conditions. *** also stated she thought it was a major credit card but everything on the website states it is a credit line which can only be used in our online store and the terms specifically state it is not a Visa or Mastercard. I have included the referenced language from our terms and website to demonstrate everything is being disclosed properly.Website:My merchandise credit line can be used exclusively at *** Terms:UNIQUE CARD SERVICES™ SHOPPING CARDS ARE NOT A VISA®, MASTERCARD®, OR OTHER CREDIT/DEBIT CARD.In good faith, we have issued the refund for any additional amounts that were billed and consider this case closed. Let us know if you need any additional information.Respectfully,Customer ComplaintsUnique Card Services
I keep receiving declined emails from this merchant taking out 29.00 and then 19.99 .... I tried to email the company, to cancel membership, it was return back yo me. I was unable to get an accurate email or customer support information. I do not know my account info, nor how to login to the site. I just need for them to stop sending me payments, and cancel my account.
This is a response for Case ID ***. *** signed up for the program on 3/31/20 and has never contacted our offices for a refund. We issued a refund for $29.95 on 5/28/20, which is the only amount we billed the customer.We consider this case closed and are available if any other questions arise.Best Regards,Unique Card ServicesComplaint Department
I keep receiving declined emails from this merchant taking out 29.00 and then 19.99 .... I tried to email the company, to cancel membership, it was return back yo me. I was unable to get an accurate email or customer support information. I do not know my account info, nor how to login to the site. I just need for them to stop sending me payments, and cancel my account.
This is a response for Case ID ***. *** signed up for the program on 3/31/20 and has never contacted our offices for a refund. We issued a refund for $29.95 on 5/28/20, which is the only amount we billed the customer.We consider this case closed and are available if any other questions arise.Best Regards,Unique Card ServicesComplaint Department
I was fraudulently charged $29.95 for no reason. I purchased a computer driver update from a company called TweakBit, TweakBit charged me $29.95 which was expected. This unknown company called UCSCARDS charged me the same amount. I don't know who they are and I never solicited any goods or services from them the money was somehow unbeknownst to me simply debited from my checking account. I'm planning on contacting my bank on Monday morning to dispute the transaction. But I also wanted to file a complaint with the Revdex.com for good measure. I don't know what your organization can do about this but I want my money back, if you can assist me I'd appreciate it. Sincerely yours:
This is a response for Case ID for ***. Mr *** signed up for the program on 3/19/20 and has never contacted our offices for a refund. We issued a refund for $29.95 on 5/18/20, which is the only amount we billed the customer. All of the information submitted at the time of the application matches exactly to the information provided in the complaint. If Mr *** would like to pursue this further on who utilized his information, we are happy to help.We consider this case closed and are available if any other questions arise.Best Regards,Unique Card ServicesComplaint Department
I was fraudulently charged $29.95 for no reason. I purchased a computer driver update from a company called TweakBit, TweakBit charged me $29.95 which was expected. This unknown company called UCSCARDS charged me the same amount. I don't know who they are and I never solicited any goods or services from them the money was somehow unbeknownst to me simply debited from my checking account. I'm planning on contacting my bank on Monday morning to dispute the transaction. But I also wanted to file a complaint with the Revdex.com for good measure. I don't know what your organization can do about this but I want my money back, if you can assist me I'd appreciate it. Sincerely yours:
This is a response for Case ID for ***. Mr *** signed up for the program on 3/19/20 and has never contacted our offices for a refund. We issued a refund for $29.95 on 5/18/20, which is the only amount we billed the customer. All of the information submitted at the time of the application matches exactly to the information provided in the complaint. If Mr *** would like to pursue this further on who utilized his information, we are happy to help.We consider this case closed and are available if any other questions arise.Best Regards,Unique Card ServicesComplaint Department
Did not receive card from purchase date 2/06/2020
This is a response for Case ID for ***. Mr *** signed up for the program on 2/3/20 and has never contacted our offices for a refund. We issued a refund for $29.95 and $9.95 on 5/18/20, which were the only amounts we billed the customer.We consider this case closed and are available if any other questions arise.Best Regards,Unique Card ServicesComplaint Department
Did not receive card from purchase date 2/06/2020
This is a response for Case ID for ***. Mr *** signed up for the program on 2/3/20 and has never contacted our offices for a refund. We issued a refund for $29.95 and $9.95 on 5/18/20, which were the only amounts we billed the customer.We consider this case closed and are available if any other questions arise.Best Regards,Unique Card ServicesComplaint Department
This name my unique outlet say it give u credit card then after u pay it tells u oh u have credit only at my store.It should said that at first.they are misrepresenting big time. I found the house a little shack. If u go to change credit card u see w I mean to u.
This is a response for Case ID ***. *** signed up for the membership on 4/2/20. We received an email to cancel the membership on 4/2/20, which was done and the $29.95 was voided at that time. No monies were collected by the company.In reference to misrepresenting the purpose of the credit line, we have the following language on all of the website pages:I authorize Unique Card Services to charge my credit/debit card immediately for the initial application fee of $29.95 and every (30) days thereafter $19.95 in which I maintain my membership. The charge will appear as Unique Card Services. My merchandise credit line can be used exclusively atwww.myuniqueoutlet.com. I may cancel my membership at any time by calling 1-888-805-7648 or [email protected] list what the fee is for the service, where it can be utilized and how to cancel. Not only is this on all of the pages to our website, it is also listed in our Terms and Conditions and the confirmation email that was sent out at the time of purchase. Please do not blame the company for not reading over the Terms and Conditions, which you had a checkbox to click to say you did so.We consider this case resolved.Respectfully,Customer ComplaintsUnique Card Services
This name my unique outlet say it give u credit card then after u pay it tells u oh u have credit only at my store.It should said that at first.they are misrepresenting big time. I found the house a little shack. If u go to change credit card u see w I mean to u.
This is a response for Case ID ***. *** signed up for the membership on 4/2/20. We received an email to cancel the membership on 4/2/20, which was done and the $29.95 was voided at that time. No monies were collected by the company.In reference to misrepresenting the purpose of the credit line, we have the following language on all of the website pages:I authorize Unique Card Services to charge my credit/debit card immediately for the initial application fee of $29.95 and every (30) days thereafter $19.95 in which I maintain my membership. The charge will appear as Unique Card Services. My merchandise credit line can be used exclusively atwww.myuniqueoutlet.com. I may cancel my membership at any time by calling 1-888-805-7648 or [email protected] list what the fee is for the service, where it can be utilized and how to cancel. Not only is this on all of the pages to our website, it is also listed in our Terms and Conditions and the confirmation email that was sent out at the time of purchase. Please do not blame the company for not reading over the Terms and Conditions, which you had a checkbox to click to say you did so.We consider this case resolved.Respectfully,Customer ComplaintsUnique Card Services
I keep getting an attempted charge from this company probably twice a month for $29.95
Luckily they are trying to charge an old card of mine that no longer exists so it is just being denied. Even after I got a new car just to be safe they tried the old old card again with no luck. This company seems to have quite a few complaints about the same thing. It seems like this is an underground way for cyber criminals to try to get cards under other peoples names and there’s almost no way To contact them especially right now during the coronavirus times. I cannot find a way to contact them and tell them to stop trying to charge my card because whoever is trying to do it is clearly committing fraud and probably doing it to other people.
All in all it seems like somebody has my old card information and is trying to use it on this site and other people might have gotten scammed as well but are actually getting charged and have to complain to the Revdex.com in order to get their money back.
Hello,This is a response for ***. We do not have any information in our systems that matches the details on the complaint. We are happy to assist *** if he would like to pursue finding out the details in who is attempting to utilize his card details and send to the proper authorities to press any charges. Please contact our customer service department at 888-805-7648 Monday through Friday between 9am - 5pm Eastern Time.Respectfully,Customer ComplaintsUnique Card Services
I keep getting an attempted charge from this company probably twice a month for $29.95
Luckily they are trying to charge an old card of mine that no longer exists so it is just being denied. Even after I got a new car just to be safe they tried the old old card again with no luck. This company seems to have quite a few complaints about the same thing. It seems like this is an underground way for cyber criminals to try to get cards under other peoples names and there’s almost no way To contact them especially right now during the coronavirus times. I cannot find a way to contact them and tell them to stop trying to charge my card because whoever is trying to do it is clearly committing fraud and probably doing it to other people.
All in all it seems like somebody has my old card information and is trying to use it on this site and other people might have gotten scammed as well but are actually getting charged and have to complain to the Revdex.com in order to get their money back.
Hello,This is a response for ***. We do not have any information in our systems that matches the details on the complaint. We are happy to assist *** if he would like to pursue finding out the details in who is attempting to utilize his card details and send to the proper authorities to press any charges. Please contact our customer service department at 888-805-7648 Monday through Friday between 9am - 5pm Eastern Time.Respectfully,Customer ComplaintsUnique Card Services
Unique card services charged me 29.95 for a service that I didnt sign up for. Ive never even heard of this company.
This is a response for Case ID *** claims she didn't sign up or has ever heard of the company. Not only did she sign up for our paid service on 2/9/20 but she also signed up for our free product on 3/3/20. She then attempted to place an order for products right after signing up for the second product. We received an email from *** requesting cancellation, which we completed right away and also opted-out the information we had in our system. No monies were ever taken from *** as all of the transactions declined for various reasons, non sufficient funds and address not matching the information on the card being utilized.We consider this case closed.Let us know if we can be of further assistance.Sincerely,Customer ComplaintsUnique Card Services
Unique card services charged me 29.95 for a service that I didnt sign up for. Ive never even heard of this company.
This is a response for Case ID *** claims she didn't sign up or has ever heard of the company. Not only did she sign up for our paid service on 2/9/20 but she also signed up for our free product on 3/3/20. She then attempted to place an order for products right after signing up for the second product. We received an email from *** requesting cancellation, which we completed right away and also opted-out the information we had in our system. No monies were ever taken from *** as all of the transactions declined for various reasons, non sufficient funds and address not matching the information on the card being utilized.We consider this case closed.Let us know if we can be of further assistance.Sincerely,Customer ComplaintsUnique Card Services
Charged $29.95 to my account by Unique Card Services. Did not authorize this charge. Don't even know who they are.
From: Customer Service <***>Date: Wed, Jan 29, 2020 at 9:47 AMSubject: Case ***To:This is a response for *** for ***. *** applied for membership on December 17, 2019. We have no record of him contacting our customer service team to cancel his membership. We received a dispute from his credit/debit card company on January 22, 2020 at which time we issued a refund for the amount that was charged.If *** feels as though his information has been used without his knowledge, as he claims in the complaint, we are more than happy to speak with law enforcement to help him resolve who used his information to apply for membership. I will say all of the information provided to us at the time of application matches all of the information supplied on the application. The IP address also matches the information from the application.We consider this matter resolved. Should you need further assistance, please don't hesitate to ask.Respectfully,Customer Complaints
Charged $29.95 to my account by Unique Card Services. Did not authorize this charge. Don't even know who they are.
From: Customer Service <***>Date: Wed, Jan 29, 2020 at 9:47 AMSubject: Case ***To:This is a response for *** for ***. *** applied for membership on December 17, 2019. We have no record of him contacting our customer service team to cancel his membership. We received a dispute from his credit/debit card company on January 22, 2020 at which time we issued a refund for the amount that was charged.If *** feels as though his information has been used without his knowledge, as he claims in the complaint, we are more than happy to speak with law enforcement to help him resolve who used his information to apply for membership. I will say all of the information provided to us at the time of application matches all of the information supplied on the application. The IP address also matches the information from the application.We consider this matter resolved. Should you need further assistance, please don't hesitate to ask.Respectfully,Customer Complaints
I have a charge on my bank account that I didn't authorize. I do not know what the company is or what the product/service is. I am not getting anywhere with a refund. My bank would like me to resolve it before getting a new account. I'm getting nowhere with this company. How did they get my information and why was I charged?
From: Customer Service <***>Date: Wed, Jan 29, 2020 at 9:40 AMSubject: Case IDTo:This email is in response to Case ID for ***. All monies have been refunded back to *** applied for membership on January 10, 2020 and all information matches the information supplied on the complaint. She called our company on January 14, 2020 to cancel the membership, at which time we did so and issued a refund. Unfortunately, instead of waiting for the refund to post back to her account, she decided to file a complaint.The issue has been resolved from our side and should you have any further questions, please do not hesitate to get in touch.Respectfully,Customer Complaints
I have a charge on my bank account that I didn't authorize. I do not know what the company is or what the product/service is. I am not getting anywhere with a refund. My bank would like me to resolve it before getting a new account. I'm getting nowhere with this company. How did they get my information and why was I charged?
From: Customer Service <***>Date: Wed, Jan 29, 2020 at 9:40 AMSubject: Case IDTo:This email is in response to Case ID for ***. All monies have been refunded back to *** applied for membership on January 10, 2020 and all information matches the information supplied on the complaint. She called our company on January 14, 2020 to cancel the membership, at which time we did so and issued a refund. Unfortunately, instead of waiting for the refund to post back to her account, she decided to file a complaint.The issue has been resolved from our side and should you have any further questions, please do not hesitate to get in touch.Respectfully,Customer Complaints
They was very rude to me when I was talking to them and loud and disrespectful I wouldn't recommend no one going to them
They was very rude to me when I was talking to them and loud and disrespectful I wouldn't recommend no one going to them
Dear Ms [redacted] ,This is a response to case ID [redacted] for Mr [redacted] Mr [redacted] attempted to sign up for membership on separate occasions on the 6th of December Once at 6:30:43pm and the second time at 6:32:21pmEach instance of the attempt to sign up the transaction was rejected by our gateway to not being able to validate the address associated with the card being utilizedAll of this is done by our payment gateway portal and is automatically rejected and never settled to our accountMr [redacted] ? did contact us on the same day of application and this process was explained that the transactions were rejected due to the Address Verification System failure.Don't hesitate to contact us if you need further assistance.Respectfully,Customer Complaints Unique Card Services