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Reviews Online Shopping, Credit Cards and Plans Unique Card Services

Unique Card Services Reviews (101)

Dear Ms [redacted] ,This is a response to case ID [redacted] for Mr [redacted] Mr [redacted] attempted to sign up for membership on separate occasions on the 6th of December Once at 6:30:43pm and the second time at 6:32:21pmEach instance of the attempt to sign up the transaction was rejected by our gateway to not being able to validate the address associated with the card being utilizedAll of this is done by our payment gateway portal and is automatically rejected and never settled to our accountMr [redacted] did contact us on the same day of application and this process was explained that the transactions were rejected due to the Address Verification System failure.Don't hesitate to contact us if you need further assistance.Respectfully,Customer Complaints Unique Card Services

They stole 3x's out of my bank acct for something I NEVER ordered from them and they left my bank account in the RED and then along with them steeling, because they made my acct go into the red, I got service charges of $39.'s (and change) for each of those charges. Hell I don't even know what they sell! What is it, CARDS? How did they get into my account? HACKED! Errrr! And my bank is in a town that I use to live in but not anymore. They are 3 hours away from me and I don't have a car any more to get there..

They stole 3x's out of my bank acct for something I NEVER ordered from them and they left my bank account in the RED and then along with them steeling, because they made my acct go into the red, I got service charges of $39.'s (and change) for each of those charges. Hell I don't even know what they sell! What is it, CARDS? How did they get into my account? HACKED! Errrr! And my bank is in a town that I use to live in but not anymore. They are 3 hours away from me and I don't have a car any more to get there..

Constant emails providing false information and no way to unsubscribe

Unique Card Services Response • Dec 31, 2019

This is a response for Case ID for *** We have multiple ways to unsubscribe to emails or offers being sent. One is on every page of our website. Another would be to simply click the unsubscribe link attached to any email communication that was received. We also provide phone numbers and email addresses for anyone to opt-out at any time.Either way, we have entered the email address that was provided with this case to our unsubscribe list. Please let us know if this is not the correct email address.Respectfully,Customer ComplaintsUnique Card Services

Constant emails providing false information and no way to unsubscribe

Unique Card Services Response • Dec 31, 2019

This is a response for Case ID for *** We have multiple ways to unsubscribe to emails or offers being sent. One is on every page of our website. Another would be to simply click the unsubscribe link attached to any email communication that was received. We also provide phone numbers and email addresses for anyone to opt-out at any time.Either way, we have entered the email address that was provided with this case to our unsubscribe list. Please let us know if this is not the correct email address.Respectfully,Customer ComplaintsUnique Card Services

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? Regards, [redacted] ? [redacted]

Case ID: [redacted] Dear Ms Palmer-Edwards,This is in response to case ID [redacted] for Mr [redacted] Mr [redacted] signed up for our program November 27, and paid the initial membership fee of $Mr [redacted] also made payments of $(December 27, and January 12, 2018) for Roadside assistance and Legal assistanceAs stated in our terms and conditions, Mr [redacted] had days to cancel and receive a refund of the $and the monthly benefits would have been cancelled at that timeAs a gesture of good faith, we have refunded the $membership fee and also the $monthly benefits fees to Mr [redacted] The terms and conditions clearly state the refund policy, which I have copied to this response:CANCELLATION AND REFUND POLICY FOR INITIAL ENROLLMENT: You may cancel Your initial enrollment in the UNIQUE CARD SERVICES™ Shopping Club Program within (30) days from the receipt of the Welcome Kit and UNIQUE CARD SERVICES™ Shopping Card, To receive a refund of the initial $enrollment fee, You must first contact the Company to obtain a Return Authorization NumberUpon receiving the return authorization number, You must then return all membership documents and the UNIQUE CARD SERVICES™ Shopping Card to: Unique Card Services, PO Box 757, Hopwood, PA REFUND GUIDELINES MUST BE CAREFULLY FOLLOWED TO ASSURE A PROMPT REFUND OF MONIESThere will be no refund of the initial enrollment fee in the event that there are Unpaid Balances posted to Your Account or if there are pending merchandise ordersYou must allow at least seven (7) business days from the Company's receipt of Your returned membership materials and shopping card for any refund to be processedIncluded in Your membership fee is a $non-refundable application feeIf the refund of initial card membership procedure is met, the Company will refund the $enrollment fee only.Don't hesitate to contact us if you need further assistance.Respectfully,Customer Complaints Unique Card Services

Case ID [redacted] Dear Ms [redacted] ,This response is in reference to case ID [redacted] We have looked through our database for any information on the complainant, Mr ***We do not have any information on Mr ***, nor any information that we have charged his accountWe are happy to look in to this further if Mr [redacted] could provide more informationHe is more than welcome to contact us at ###-###-#### so we can look further in to his concerns and rectify the situation.Customer Complaints Unique Card Services

Case ID: [redacted] Dear Ms [redacted] ,This is a response to case ID [redacted] for Ms [redacted] We have received multiple calls from Ms [redacted] in regards to a Razr scooter that was ordered on 8/1/Unfortunately, we were unable to fulfill the order as the product was on back order and eventually discontinued from our vendorWe issued a refund of $on 8/2/for the portion of the order that involved the scooterWe have since mailed out the remaining products that were ordered and have yet to receive any additional payments for the amounts owedConsidering the experience Ms [redacted] has had with our company, we are willing to cancel out any further obligations for repayment as a gesture of good faith and apologize for any inconvenience this may have caused.Don't hesitate to contact us if you need further assistance.Respectfully,Customer Complaints Unique Card Services

Dear Revdex.com Representative,We are in receipt of your complaint ID [redacted] in regards to a billing issue with a customer, Mr [redacted] Mr [redacted] filled out an application to receive our service September 3, 2017, at which time he was billed the $one-time fee for the services, as stated in our Terms and ConditionsMr [redacted] then called our customer service department September 5, to cancei those services, which were cancelled and issued a refund of $We have since issued an additional $refund on September 25, 2017, which is the cancellation fee, which is explained in our Terms and ConditionsThis will settle all billings from Unique Card ServicesI am unaware of where the other charges are coming from but it is not our companyWe are more than happy to look in to the other billings if Mr [redacted] would fax us a copy of the other charges he is claiming to be our companyOur fax number is ###-###-#### and he can out that to the attention of Billing Department.Should you need any other information, feel free to contact us at ###-###-#### Monday through Friday 9am - 5pm Eastern Time or by email at [email protected],Billing and Cancellations Unique Card Services

Case ID: [redacted] Dear Ms [redacted] ,This is a response to case ID [redacted] for Ms [redacted] . The first thing that needs to be pointed out is that we are not [redacted] *** and have no affiliation with them. As to the debiting of Ms [redacted] 's account, I have attached the 2 attempts... Ms [redacted] made to sign up for the Unique Card Services program. As noted on the attachments, both transactions were declined for not being able to validate the address provided with the card details. We do not have any recording of a call, which is not unusual as Ms [redacted] is technically not a customer and therefore have no account to attach the recording too. I do not dent the fact that Ms [redacted] called us, we just don't have the ability to listen to the call.Don't hesitate to contact us if you need further assistance.Respectfully,Customer Complaints Unique Card Services

I was told and giving a account basically saying I have 1000 dollars credit to spend and I purchased to orders a laptop and left handed recurve cr***bow that came out to 905.00 and the order said pending order and all I know is with that I want my order ai have been lied too if they don't send me my order.

Unique Card Services Response • Oct 01, 2019

From: k m*** Date: Mon, Sep 30, 2019 at 2:18 PMSubject: Case IDThis is in response to Case ID for ***. The customer attempted to apply for membership on 9/11/19. The account that was used for billing was declined for insufficient funds and his account is not active for that reason. Any orders that would have been attempted or placed would have been declined due to the fact that he is not a current, active member. No order is due at this time and no refunds are warranted as the card number used was never billed.We feel this case in closed with no further action from our side.Respectfully,Unique Card Services

I was told and giving a account basically saying I have 1000 dollars credit to spend and I purchased to orders a laptop and left handed recurve cr***bow that came out to 905.00 and the order said pending order and all I know is with that I want my order ai have been lied too if they don't send me my order.

Unique Card Services Response • Oct 01, 2019

From: k m*** Date: Mon, Sep 30, 2019 at 2:18 PMSubject: Case IDThis is in response to Case ID for ***. The customer attempted to apply for membership on 9/11/19. The account that was used for billing was declined for insufficient funds and his account is not active for that reason. Any orders that would have been attempted or placed would have been declined due to the fact that he is not a current, active member. No order is due at this time and no refunds are warranted as the card number used was never billed.We feel this case in closed with no further action from our side.Respectfully,Unique Card Services

I had a charge taken from my account weeks ago and never dealt with this vendor. Weeks later I received a suspicious call 7.23.19 from the vendor and a VERY rude woman saying im calling to confirm your card is legit? She prompted me to call my bank, verify, and as the bank answered, she berated me saying the woman is talking, and I didn’t even know what to say or why I was really calling except to confirm my card that again they CHARGED weeks ago and only got a call yesterday? I assumed the woman would speak from the vendor when she called my bank and im on the line during this three way call, again, no real explanation of what is going on or what exactly am I telling my bank? keep in mind my money was taken weeks ago, no product, and I only got a call yesterday confirming my card legitimacy and never dealt with this vendor. after they have TAKEN MY MONEY FOR WEEKS AND NO PRODUCT. I then spoke to my bank rep and said I apologize that I have a rude rep on the phone-the rep from the vendor INSTANTLY cut me off, talked and shouted over me, said she is canceling my order and hung up on my bank and I. I then emailed customer service and the response back was that DUE TO THE NATURE OF THE CALL YOUR ACCOUNT IS CANCELED AND YOUR ORDER and I never got my refund or reason why they canceled my order! It is the SHADIEST THING EVER and worse yet they have my social security information. I am also due money for the membership fee I never even used! THIS NEEDS TO BE INVESTIGATED THIS BUSINESS AS THEY HAVE MY DEBIT CARD INFO AND SOCIAL AND this is the shadiest thing that has ever happened to me and how embarrassing this rep from this vendor hung up the phone on my bank and I as she shouted, meanwhile no foul language was exchanged or anything on my end and the call had no right to be disconnected as the rep kept talking over me and just said your order is canceled and hung up the phone. This is the shadiest business plus it was so emabrassing on the phone with my bank and I when this rep hung up and worse yet the email to customer service was just as bad condoning this reps behavior when all I wanted was my product!

Unique Card Services Response • Aug 14, 2019

From: Keith M Date: Tue, Aug 13, 2019 at 12:49 PMSubject: Case ***This email is confirmation that a refund in the amount of $53.48 was issued to *** on July 24, 2019.We consider this case to be closed.Do not hesitate to contact us if you need any additional information.Respectfully,Customer Complaints

I had a charge taken from my account weeks ago and never dealt with this vendor. Weeks later I received a suspicious call 7.23.19 from the vendor and a VERY rude woman saying im calling to confirm your card is legit? She prompted me to call my bank, verify, and as the bank answered, she berated me saying the woman is talking, and I didn’t even know what to say or why I was really calling except to confirm my card that again they CHARGED weeks ago and only got a call yesterday? I assumed the woman would speak from the vendor when she called my bank and im on the line during this three way call, again, no real explanation of what is going on or what exactly am I telling my bank? keep in mind my money was taken weeks ago, no product, and I only got a call yesterday confirming my card legitimacy and never dealt with this vendor. after they have TAKEN MY MONEY FOR WEEKS AND NO PRODUCT. I then spoke to my bank rep and said I apologize that I have a rude rep on the phone-the rep from the vendor INSTANTLY cut me off, talked and shouted over me, said she is canceling my order and hung up on my bank and I. I then emailed customer service and the response back was that DUE TO THE NATURE OF THE CALL YOUR ACCOUNT IS CANCELED AND YOUR ORDER and I never got my refund or reason why they canceled my order! It is the SHADIEST THING EVER and worse yet they have my social security information. I am also due money for the membership fee I never even used! THIS NEEDS TO BE INVESTIGATED THIS BUSINESS AS THEY HAVE MY DEBIT CARD INFO AND SOCIAL AND this is the shadiest thing that has ever happened to me and how embarrassing this rep from this vendor hung up the phone on my bank and I as she shouted, meanwhile no foul language was exchanged or anything on my end and the call had no right to be disconnected as the rep kept talking over me and just said your order is canceled and hung up the phone. This is the shadiest business plus it was so emabrassing on the phone with my bank and I when this rep hung up and worse yet the email to customer service was just as bad condoning this reps behavior when all I wanted was my product!

Unique Card Services Response • Aug 14, 2019

From: Keith M Date: Tue, Aug 13, 2019 at 12:49 PMSubject: Case ***This email is confirmation that a refund in the amount of $53.48 was issued to *** on July 24, 2019.We consider this case to be closed.Do not hesitate to contact us if you need any additional information.Respectfully,Customer Complaints

My Unique Outlet store was an actual store I had thought it was a regular credit card I was being accepted for. By the time I realized what kind of business this was, they charged my debit card, leaving me in the red. I didn't intend to have their services, so I emailed them questions. I told them I changed my mind and would like to get a full refund. They replied they'd give me a refund soon. I never heard from them again, and this was nearly 3 weeks ago. I tried emailing them at least 3 separates occasions, and they all sounded the same and rehearsed.!

Unique Card Services Response • Jul 15, 2019

July 11, 2019***This is a response to case ID for ***. We have issued a void to the original transaction, which I have attached to this response. The initial charge was for $29.95 and no other funds were collected, so there is some confusion where the $49.99 refund that *** is looking to receive. Please forward over the documentation that shows we attempted to bill more than the initial fee of $29.95.Do not hesitate to contact us if you need further information.Respectfully,Customer Complaints Unique Card Services

My Unique Outlet store was an actual store I had thought it was a regular credit card I was being accepted for. By the time I realized what kind of business this was, they charged my debit card, leaving me in the red. I didn't intend to have their services, so I emailed them questions. I told them I changed my mind and would like to get a full refund. They replied they'd give me a refund soon. I never heard from them again, and this was nearly 3 weeks ago. I tried emailing them at least 3 separates occasions, and they all sounded the same and rehearsed.!

Unique Card Services Response • Jul 15, 2019

July 11, 2019***This is a response to case ID for ***. We have issued a void to the original transaction, which I have attached to this response. The initial charge was for $29.95 and no other funds were collected, so there is some confusion where the $49.99 refund that *** is looking to receive. Please forward over the documentation that shows we attempted to bill more than the initial fee of $29.95.Do not hesitate to contact us if you need further information.Respectfully,Customer Complaints Unique Card Services

I, Mr ***l never received or ordered any thing from My Unique Outlet. I was informed that I applied online for this account in February, 2019. The only information that was on file was my email address for verification for this account. My debit card was charged $19.95 each month. The account was brought to my attention by my wife. The account was cancelled June 28. 2019. To my knowledge, this is a fraudulent account taken out in my name. I am requesting a refund for the charges from February, 2019 until June, 2019.

Unique Card Services Response • Jul 15, 2019

July 11, 2019Case ID: ***This is a response to case ID for *** We have issued a refund in the amount of $109.75, which is for one charge of $29.95 and 4 charges of $19.95. This is all of the monies that were collected from the account that was opened in February 2019.If *** would like to pursue the issue of the account being opened fraudulently, we are more than happy to assist in finding out who opened the account as we work with law enforcement on a consistent basis to help in these matters.Don't hesitate to contact us if you need further assistance.Respectfully,Customer Complaints Unique Card Services

I, Mr ***l never received or ordered any thing from My Unique Outlet. I was informed that I applied online for this account in February, 2019. The only information that was on file was my email address for verification for this account. My debit card was charged $19.95 each month. The account was brought to my attention by my wife. The account was cancelled June 28. 2019. To my knowledge, this is a fraudulent account taken out in my name. I am requesting a refund for the charges from February, 2019 until June, 2019.

Unique Card Services Response • Jul 15, 2019

July 11, 2019Case ID: ***This is a response to case ID for *** We have issued a refund in the amount of $109.75, which is for one charge of $29.95 and 4 charges of $19.95. This is all of the monies that were collected from the account that was opened in February 2019.If *** would like to pursue the issue of the account being opened fraudulently, we are more than happy to assist in finding out who opened the account as we work with law enforcement on a consistent basis to help in these matters.Don't hesitate to contact us if you need further assistance.Respectfully,Customer Complaints Unique Card Services

This company has took money from my account for 29.95 without my permission .. I did not sign up or apply for this card sevice . Can you please help me get my money reimbursed to me and cancel all further transactions from this company in tyhe future , they are scamming people left and right and need to be shut down . there is several complaints of them taking money from peoples accounts every single month

Unique Card Services Response • Mar 20, 2019

March 18, 2019Revdex.com 400 Holiday Sr, Suite 220 Pittsburgh, PA 15220Case ID: ***Dear Ms.,This is a response for Case ID for ***. Ms. signed up for our program on January 10,2019. The address, phone number and email address supplied all match our records as to what shows on the complaint. We also collected ip address *** at the time of signup and it also matches up with Grafton, WV.As a matter of good faith, we have voided the transaction from our system and any monies that are on hold will be released in 3-5 business days.Don't hesitate to contact us if you need further assistance.Respectfully,Customer Complaints Unique Card Services

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Description: CREDIT CARDS & PLANS, BUYING CLUBS & GROUP PURCHASING SERVICE, INTERNET SHOPPING

Address: PO Box 757, Hopwood, Pennsylvania, United States, 15445-0757

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