Complaint: I am rejecting this response because: Alliance United states that they do not believe that their client was liable for my damagesWell, of course they would say that because that is in their interest not to pay out if they can get away with itI believe that their client, and the client also agrees that because they chose Alliance United as the company to insure their automobile so that if it was responsible for any damage, then Alliance United, the insurance company that insured the vehicle would cover the damagesThey became uncomunicative from the beginning, not returning any calls, and if I got through to someone I was not able to be connected to anyone because they were not in or not answering the phoneWhen I finally heard from someone, it was in a very negative derogatory manner saying that they would not pay because it was not their client in the vehicle when the damage occurredThey said that the person that gave me advice from another insurance company did not know what they were talking aboutThere appear to be around other people that have had have very negative complaints about Alliance United that I have found on the internet and not one with either neutral or positive commentsI understand why now Regards, F [redacted] ***
Hi D***, If you can provide me the claim number I will look into your complaintThank you, M [redacted] Alliance United Insurance Company Claims Auditor II / D.O.ICompliance
Dear MrD [redacted] , We are unable to provide coverage under our insured’s policy unless there has been full compliance with all terms of our insured’s policyAlthough California statutes prevent us from releasing our insured’s personal information to anyone, we are able to tell you, that on the date of the loss there was not full compliance with all terms of this policy and as such, no coverage can be extended for the above referenced loss
Complaint: I am rejecting this response because: This is completely as evidenced by the plus calls that I have made in attempts to reach Stephanie and or her supervisorNo one EVER answers the phone and I get transferred around and hung up on constantly when asking to speak with a supervisorIt should not take his long to settle this matter and or to contact me with information regarding the status of the claimMy own claims adjuster has not been able to get a response from themI spoke with an operator who advised me that the vehicle was deemed a total loss and he provided me with another adjusters phone number (P [redacted] at ext 3568)I have left several messages for him as well with no success reaching him or getting a call backThis is one of the most unprofessional insurance companies that I have EVER encounteredThis process has been a complete nightmare and I just want this matter settled ASAP Regards, A [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12460700, and find that this resolution is satisfactory to me Regards, T [redacted]
Complaint: I am rejecting this response because: Alliance United states that they do not believe that their client was liable for my damagesWell, of course they would say that because that is in their interest not to pay out if they can get away with itI believe that their client, and the client also agrees that because they chose Alliance United as the company to insure their automobile so that if it was responsible for any damage, then Alliance United, the insurance company that insured the vehicle would cover the damagesThey became uncomunicative from the beginning, not returning any calls, and if I got through to someone I was not able to be connected to anyone because they were not in or not answering the phoneWhen I finally heard from someone, it was in a very negative derogatory manner saying that they would not pay because it was not their client in the vehicle when the damage occurredThey said that the person that gave me advice from another insurance company did not know what they were talking aboutThere appear to be around other people that have had have very negative complaints about Alliance United that I have found on the internet and not one with either neutral or positive commentsI understand why now Regards, F [redacted] ***
Hi D***, If you can provide me the claim number I will look into your complaintThank you, M [redacted] Alliance United Insurance Company Claims Auditor II / D.O.ICompliance
Dear MrD [redacted] , We are unable to provide coverage under our insured’s policy unless there has been full compliance with all terms of our insured’s policyAlthough California statutes prevent us from releasing our insured’s personal information to anyone, we are able to tell you, that on the date of the loss there was not full compliance with all terms of this policy and as such, no coverage can be extended for the above referenced loss
Complaint: I am rejecting this response because: This is completely as evidenced by the plus calls that I have made in attempts to reach Stephanie and or her supervisorNo one EVER answers the phone and I get transferred around and hung up on constantly when asking to speak with a supervisorIt should not take his long to settle this matter and or to contact me with information regarding the status of the claimMy own claims adjuster has not been able to get a response from themI spoke with an operator who advised me that the vehicle was deemed a total loss and he provided me with another adjusters phone number (P [redacted] at ext 3568)I have left several messages for him as well with no success reaching him or getting a call backThis is one of the most unprofessional insurance companies that I have EVER encounteredThis process has been a complete nightmare and I just want this matter settled ASAP Regards, A [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12460700, and find that this resolution is satisfactory to me Regards, T [redacted]