Pacific Brochures

These people stole my $45.00 and ran and I never received any letters to mail and I have tried to call and email them and of course the number has been disconnected and email came back. So big time scam. I don't see how they can get away with stealing money from ppl.

Since being laid off I have searched for something to do at home to avoid approximately 3 hours a day to commute. No more Metro delays!

I get to work on time because I'm already here!

With this program I know I will be making money from home in no time.

Review: Never received envelops to mail for work at home,sent in fifty dollars said I should get them in 3weeks it is almost 2months now they won't take my calls now spoke to [redacted] I guess the boss,she said it will b there in a few days never came called many times.I now want my money back,that my sister put out for me since I didn't have it cause I had got layed off.

Business

Response:

Please return everything in reusable condition. A refund

will go back on your card within a week. You will receive a email when it is

done.

Review: We have made several attempts to check the status of envelopes. Most of the time no answer when called.

Called about refund 2-3 weeks or so no response.Desired Settlement: Refund

Consumer

Response:

We have made several attempts to check the status of envelopes. Most of the time no answer when called.

Called about refund 2-3 weeks or so no response.

Business

Response:

If you would like a refund send everything back and you will receive one. It is on every single page of the website.

Review: I found Pacific Brochures online, promising work-at-home stuffing envelopes. I ordered their startup package and charged it to my Visa Card on July 21, 2014. I paid extra for the rush shipment, as I was eager to get started ASAP. The total amount was 50.00. The website guaranteed that if I was not satisfied, I could return the package within 60 days and I would receive a refund. The package came about a week later. It consisted of a thin paperback home workers’ guide and 2 fliers that I was supposed to copy & mail They were supposed to put ads online for me, and it stated clearly in the instructions that I would not have to do any advertising myself. In a couple of weeks I would start receiving envelopes to stuff. NO ENVELOPES ever arrived in the mail. After 2 or 3 weeks, I called them and got the real runaround. I called several times. The operator always transferred me to the voice mail of a [redacted]. I left a message. Only once did she return my call and told me that the ads had been placed and she was surprised that I had rec’d no replies. She told me she would place more ads. Still no replies. I also emailed them and rec’d a reply that it normally took a few weeks, but by September I realized that I was not going to get any envelope stuffing work from this company. I decided I’d better go for the refund right away so as to be within the 60 day refund period. So I mailed the package back to them on Sept. 11. That was over 2 months ago and I have not rec'd the promised refund.Desired Settlement: I want my $50.00 back as the company promised to do on its website. I returned the startup package as directed, within the 60 days. They owe me the refund.

Review: This company operates a work from home opportunity to stuff envelopes to earn extra money. To start the program I was charged $45 on my credit card. After weeks went by I called the company and each time I was told that the envelopes were on there way. Two months later I am yet to receive the envelopes. This company has not done what they promise. I am now seeking a refund of the $45.00 the is due me.Desired Settlement: To receive the credit due to me.

Business

Response:

If you would like a refund please follow the directions ON EVERY SINGLE PAGE OF OUR WEBSITE. It's just that simple.

Review: I was scamed out of $45 dollars The company practices was not what was told to me and I would like my money backDesired Settlement: there is to much controversy surrounding this company I just want my money back

Business

Response:

Im sorry to hear you would like a refund, you could have just contacted us and you would have received a response much sooner.If you would like a refund please send everything back and one will be issued within a week of receipt. For details see our refund policy, it is on every single page of the website. Thank you

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Be patient! Don't worry if you didn't get your mail in the first week... you will eventually get it and if you have questions just call them, they will help you as they did in my case. It has been the first time I have actually made any money with a program like this but this program really work!

Review: This is a scam. They take $45 and lied on the phone as to what you would get and now they won't return my calls. DON'T SEND THEM ANY MONEY!! Give it to a charity instead of these scam artists!Desired Settlement: $45.

Business

Response:

This is quite possibly the most ridiculous complaint we have ever received and we have had some doozies. This complaint was filed BEFORE HE RECEIVED ANYTHING FROM US. The day after e got stated. Not really giving it much of a chance are ya? Please return everything in reusable condition. A refund

will go back on your card within a week. You will receive a email when it is

done.

Review: My girlfriend asked me to deposit money into my account

So she could try the work at home program

50.00

They never sent this program to us

We tried there two numbers and they are disconnected

We tried there email and its down

I went on the web and found that there are many people that this has happened

To

This is a legitimate scam please put a stop to thisDesired Settlement: We just want our 50.00 back. Thats it

Review: Looking for a at home job to make good money found pacific brochures call them up ask ??? Even asked if this a legit job cuz was worried of getting scam , they said no they been in bussiness yrs and isnt a scam so I call them up again and give them the 45 to start , they said could make 700 - 1200 did get my packet with book and papers read the papers said 2-3 wks get envelopes , 3 wks came notthing , I called said give it more time any day now , and if didnt get after 4 wks call still notthing so I called lelf messeges they only re turn 2 calls , I been calling and waiting notthing its now going into 7 wks now I call again they were nasty and ruled to me , and hung up on me before I can fisging talking ,Desired Settlement: Delivery of envelopes rigth a way or refund

Business

Response:

You do have 60 days to try the program and still receive a

refund. If you like I can have the advertising Department call and go over it

all with you. If not, please return everything in reusable condition. A refund

will go back on your card within a week. You will receive a email when it is

done.

Review: I ordered the rush shipping on the envelope business. I received the package with the book and flyer. I have not received any envelopes. I have contacted them many times by email and was told that the envelopes should be coming. It has been over 3 weeks since I have received the package and I still have not gotten envelopes. I have contacted the advertising department and left my name and number twice and have not received a phone call in return.Desired Settlement: I want either my money back, the full amount of 50.00 or the envelopes to stuff.

Business

Response:

You can return everything for a refund if yo do not want to wait. You can also keep working with the ad department who you have been talking to on the phone.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I have not spoke with anyone on the phone from the ad department. I have left messages but no phone call was made to me. I do not have the resources to send the material back. I want a refund of everything including the shipping cost I have paid for. If they pay for the shipping for me to return the material and they refund all my money, I will send it back.

Regards,

Business

Response:

If you return everything in reusable condition you will receive a refund, if you do not, you won't.

Review: I ordered a mailer service that never came I received a booklet and no mailer to earn the money that I was told.I have called 13 times and asked for a refund.I have yet to get my money back.Desired Settlement: I would like to get my money backk

Business

Response:

Thirteen times? Really? If you called thirteen times to ask for a refund, you were told thirteen times tO send everything back for a refund. Why wouldn't you just do that in the first place? ITS ON EVERY SINGLE PAGE OF THE WEBSITE.

I needed some income other than my ssi which as everyone knows is not much to live on and I came upon Pacific Brochures and I am grateful for with my health some days I can do a lot and others I can do just a little and its fun and enjoyable too.