Pacific Brochures

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Company states hours of operation and suggests that I attempt to contact them at those timesI do not wish to contact them for further business purposesI would like a refund in fullI am willing to return all materials sent to my home.]
Regards,
*** ***

The ad department has talked to you more times then we can count . You do have days to try the program and still receive a
refundIf you like I can have the advertising Department call and go over it
all with youIf not, please return everything in reusable
conditionA refund
will go back on your card within a weekYou will receive a email when it is
done

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details
of the offer I reviewed appear below
I don't have the shipping number because it has been over month since I sent them back the package and they told me once they got the package back I would have a refund within week and here it has been over month and I have not gotten my money back and you can tell them if I don't get my money back I will get a lawyer and sue them for advertisement
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the
offer I reviewed appear below
Regards,
*** ***
He sent me a check for $and the amount I sent him was $45.00. He still owes me $10.00.
*** ***

If you send everything back we will still refund your moneyEven though it is WAY PAST sixty days

I never received amy lettersEvery time I called the lady was rude and didn't careAll she could say was you didn't read your papers .we don't sent the lettersWell I DID READ THE PAPERS IT SAID I CAN MAKE $A LETTER I MAILThey took my money I called to get my money backThe same guy every time said that the same women would call me back never didI got no letters no money lost $And then the same women yelled at me on the phoneIt's fake fake

Lied about what? If you would like a refund you can return everything and get one

Im sorry to hear you would like a refund, you could have just contacted us and you would have received a response much sooner.If you would like a refund please send everything back and one will be issued within a week of receipt For details see our refund policy, it is on every single page of
the websiteThank you

Im sorry you are unhappy with our companyOur customer service is open for twelve hours a day from 6am PACIFIC STANDARD TIME to 6pm PACIFIC STANDARD TIME and also six more hours on Saturday I don't know when you are attempting to call but try during those
hours If you don't want help you can return everything for a refund.The refund policy is on every single page of our website

If you would like a refund please follow the directions ON EVERY SINGLE PAGE OF OUR WEBSITE It's just that simple

Well that is a problem because each time we talk to you its a different storyIf you send it back yo will receive a refund, if you don't you wontMake sure to use a tracking number so there is no confuson

You can call the advertising department and go over the ads or get a refundIt is up to you

We have spoken to you numerous times and you know the envelopes come from the customersYou also know very well how to get your refund if that is what you would likeIt is on every single page of our website

Returned mail today Phone no longer in service Lost my registration investment and never paid as promised I agree this company is no longer in business

*** seemed to really care and want me to understand how things workI just started but I have a good feeling about this and this system seems simple for meI'll let you know how this turns for me

NOn 2014-08-4:am, Pacific Brochures wrote:
background-">A new contact request has been submittedThe information is as
follows:
Full Name: *** ***
E-mail: ***
Message: Why have I not received any envelopes yet? This is my second
time asking
This email was automatically generated by Pacific Brochures
auto-contact formReply to it to reply to the user's submitted email
address
I have no idea, what did the ad department say?
--
Thank You,*** ***
Pacific Brochures
Camino Del Rio S
3rd Floor
San Diego, CA
On 2014-09-8:am, Pacific Brochures wrote:
A new contact request has been submittedThe information is as
follows:
Full Name: *** ***
E-mail: ***
Message: I still have not received any envelopes
Please contact me and give me an explanation or refund my money
This email was automatically generated by Pacific Brochures
auto-contact formReply to it to reply to the user's submitted email
address
The envelopes come from the customersWe DO NOT send any envelopesThere is no way for us to know exactly when the envelopes will come inA few weeks is just a estimate
--
Thank You,*** ***
Pacific Brochures
Camino Del Rio S
3rd Floor
San Diego, CA
No one will return your call? We talk to you almost every dayThe reason you were told STERNLY is because you are told told the same thing every dayYou have also been told the same thing through emailIm including two to refresh your memory.
You do have days to try the program and still receive a
refundIf you like I can have the advertising Department call and go over it
all with youIf not, please return everything in reusable conditionA refund
will go back on your card within a weekYou will receive a email when it is
done

This is quite possibly the most ridiculous complaint we have ever received and we have had some dooziesThis complaint was filed BEFORE HE RECEIVED ANYTHING FROM USThe day after e got statedNot really giving it much of a chance are ya? Please return
everything in reusable conditionA refund
will go back on your card within a weekYou will receive a email when it is
done

What is your tracking number? Ill look it up for you

Shipping is not refundableIt says it on EVERY SINGLE PAGE OF THE SITE

We have made several attempts to check the status of envelopesMost of the time no answer when called
Called about refund 2-weeks or so no response