Pacific Brochures

Review: I have been calling Pacific Brochures for two weeks, they were suppose to send my envelopes weeks ago. after calling numerous times they finally pick up the phone, you cannot ask too many questions you will get hung up on. now I think they have my number on the reject list because for a week straight they have had me on hold for several minutes and than say please try back later, and just hang up on you. they never call you back only in the beginning when their trying to get your money. I paid $50.00 and now they wont give me the time of day! I don't understand how there still in business with all the complaints?? Thank you!Desired Settlement: I would like for them to send the envelopes now!!! or give me a full refund.

Review: Dear [redacted](President & CEO )

I am e-mailing you concerning my mother [redacted] who had sent $45.00 in a money order to Pacific Brochures out of San Diego CA for a mailing envelopes work from home job(mail order program). My mom only received information concerning the mail order program from Pacific Brochures. They stated in their advertisement off their website that she would receive envelopes to stuff information concerning Pacific Brochures and Pacific Brochures would pay her $1.00 per stuffed envelope. This company is a scam, not a legitimate company, they failed to fill their obligation of sending my mother the envelopes to stuff. The reason why I am e-mailing the Revdex.com is because my is on a fixed income and was trying to do something from home to earn extra income. It is just the principle of the matter, ,Pacific Brochures took her money ($45.00) and did not send her the 300 envelopes to stuff that was stated in their advertisement. My mom has been waiting since the middle part of August of 2014 and no envelopes has arrived at her address. My mom has called Pacific Brochures at 1-800-707-1810 several times to request her money back she mailed off to them in a money order and they have not called her back, her calls have fell on death ears as it seems and I don't appreciate this. This is not right.Desired Settlement: I hope you all at the Revdex.com can help my mother concerning this matter of her refund of $45.00 . I really would be grateful. Thank you, [redacted]

Business

Response:

I have no idea who [redacted] is nor do I have any idea where she came up with three hundred envelopes. Just because you don't understand what is going on does not make us a scam. Please return everything in reusable condition. A refund

will go back on your card within a week. You will receive a email when it is

done.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

My name is [redacted] you all at the Revdex.com of San Diego is was reviewing my current complaint against Pacific Brochures concerning my refund I am suppose to receive from them due to they did not live up to their website advertisement of sending me 300 envelopes to stuff their info in and I have sent them 45 dollars and I have not received my refund as of yet. I got a email through you all stating from the business that they would send my refund within a week and I have not received anything . This was back on Nov 4.2014. That is why I am emailing you concerning this matter. I hope you all can help me with this matter. Thanks again. Sincerely, [redacted].

Review: Searching for Work at Home opportunities on the internet and found a company called Pacific Brochures / Home mailer program. They were to advertise and secure SASE envelopes and send them to me for stuffing with their mailers and mailing them. I Paid $50.00 by credit card ($35 for the program and $15 for RUSH handling)on 10/20/14. The program material was received on 10/26/14 and included their Home Workers Guide, program information and mailers that I was required to make copies of for mailing. Instructions were to call in three weeks if the envelopes were not received. At three weeks the first call was made to the primary phone number (1-800-707-1810) and I was instructed to call a [redacted] at 619-567-2316. I continued to call both numbers and left messages for call backs but none were received. My last call was made on 12/2/14 and found that both phone numbers were disconnected and the web site was taken down.Desired Settlement: My credit card company already reimbursed my account as a dispute and want them to be reimbursed if this scammer is ever caught.

Review: Have called multiple times and do npt receive a call back, do not get anyone to answer the phone and have not received my money back or the product.Desired Settlement: I want the money back that I gave them for this scam of a job

Business

Response:

What do you know, we checked the tracking number and IT WAS DELIVERED TO YOU, go figure! Here it is USPS.COM DELIVERY CONFIRMATION NUMBER [redacted] . It is very unfortunate that these people are able to lie and post negative complaints about us with no credibility what so ever. It is a real shame because some people believe this nonsense. They think if its on the Revdex.com site it must be true, that the Revdex.com has done a thorough investigation and it is all fact, THAT IS AS FAR FROM THE TRUTH AS CAN BE. Anyone with internet access and a keyboard can write whatever they want, even if there is ZERO TRUTH TO IT AND IT WILL SHOW UP ON THIS WEBSITE!

Review: I paid $45 to this company to began a stay at home business of stuffing envelopes. $35 was for mailer deposit that is refunded after the first 100 envelopes. Then $10 for shipping.

SEE BELOW THE WEBSITE PAGE FOR ORDERING+++++++

Order Today

$35 Mailer Program Deposit: This deposit is refunded after you mail your first one hundred envelopes. Guaranteed!

First class shipping fee is $10.00 or rush shipping is $15.00. Please make sure you select one of these options.

Option 1: Make a payment online by clicking the "Buy Now" button below.

Option 2: Pay by Check/Money Order

Check orders are held 10 business days.

Option 3: Pay with PayPal.

Authorize.Net Merchant - Click to Verify Credit Card Processing

Better Internet BureauPrivacy Guaranteed!

Choose Shipping

Please choose Part Time or Full Time

+++++++++++

I paid for this on March 30th through PayPal+++

Item Title:

Free Mailer Program

Choose Shipping: First Class Shipping

Please choose Part Time or Full Time: Full Time

Date:

Mar 30, 2014

Time:

04:56:48 PDT

Status:

Completed

+++++++++

I just recvd. the package today, I would go through the business for a refund but they said it only has a 60 day money back guarantee, today was 62 days..seems like good timing to me.

The worst part is I didn't recvd. the envelopes like I was suppose to. I recvd. a letter stating that if I want the envelopes I would have to submit more money depending on how much money I wanted to make and how many envelopes I wanted to get. I would have to spend anywhere from $95-$250 to supposedly get the envelopes. Again I would get this money back after my first shipment is completed. I refuse to send more money without a guarantee. The website never stated that more money would be do. Seems like a complete scam.Desired Settlement: Paid $45 through Paypal would request a full refund of the $45 back through Paypal. Would also like to see them adjust their website to truly so the initial start up cost.

Business

Response:

Not a single thing that is in this complaint is correct. NOT ONE SINGLE THING accept for what he copied off our website. Lets go through both of the complaints he has.

1." I just received the package today" this would mean he just got it on the the 2nd or around this time give or take a few days. Here is the delivery conformation from Pay Pay and the USPS.com showing that it was delivered on [redacted] Please see the tracking delivery confirmation below.

I worked in nursing for over 20yrs, I got to a point where it became hard for me to walk or stand for long periods of time. I found Pacific Brochures and it has been a blessing to me and my family. I can work to provide and also be there when my children play the sports that they choose. I have never missed a game since I started working from home.

Review: I paid $** to Pacific Brochures to participate in their at home mailer program and it has been almost 1 month and I have still not received my envelopes. I called Pacific Brochures several times and spoke with [redacted] to request a refund and I have yet to receive a refund. [redacted] told me that my envelopes were in the mail but she was unable to provide me with a tracking number and she was unaware of where the envelopes were being mailed from. [redacted] was rude with me over the phone and she was unable to resolve any issues.Desired Settlement: I wish to receive a refund in the amount of $** charged back to my credit card.

Business

Response:

You do have 60 days to try the program and still receive a

refund. If you like I can have the advertising Department call and go over it

all with you. If not, please return everything in reusable condition. A refund

will go back on your card within a week. You will receive a email when it is

done.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

?

Review: On July 17, 2014, I sent Pacific Brochures $55.00 to be able to work for them on their mailing program. As of this date 8/22/14 they have not sent any envelope, they did send a envelope from them with a booklet with on-line jobs you could try, two papers in it one to putting thing together and the other was to get more people to sign up with their company along with a letter saying the envelopes would be here in three weeks; but I never got any envelopes. I called them to find out what was happening and the they told me I have to make copies of the paper they sent me asking for others to send me a self stamped envelope and I would send them information on how they could mail envelope. Diane is the lady I talked once after that I left messages but no answer. I sent emails no answer. I am a 66 year old cancer patient that is on Social Security Disability and the money I sent to them so that I could get a little more money to pay my bill was my utility bill money and they have since been disconnected. I would like a refund or the envelope and I have not gotten either one. I would like a resolution to this. I did not sent out any copies of the advertising to anyone else because I didn't want anyone else to get scammed as I have been.Desired Settlement: If they are paying for people to stuff envelopes, I would like to have the job, but if not I would like my money back and to file a civil case to recoup a hospital bill because of my utilities being disconnected and having to go stay with relatives for two weeks until my SS check came.

Business

Response:

You paid $50, you paid at the end of July, we never send envelopes just like it says on our website, you never send a letter saying that people need to send envelopes for us, we responded to your emails here is one of four responses On 2014-07-17 6:03 am, [redacted] wrote:

When wilI I receive my order? Ready to get started. Do I need to set

up a password or some that will let me know about the job? Thank you

[redacted]

On Wed, Jul 16, 2014 at 8:25 PM, Pacific Brochures

<[email protected]> wrote:

Thank you for your order!

Order Information

Merchant:

Pacific Brochures

-------------------------

Billing Information

[redacted]@gmail.com

-------------------------

Item

Description

Qty

Taxable

Unit Price

Item Total

1

Free Mailer Program

1

N

US $35.00

US $35.00

Home Workers Guide by Pacific Brochures.

-------------------------

Shipping:

RUSH

US $15.00

Total:

US $50.00

Visa

Date/Time:

16-Jul-2014 18:25:41 PDT

Transaction ID:

Links:

------

[1] tel[redacted]

Rush shipping goes out the next business day and regular shipping goes out in a week. Once it is shipped it takes three to four days to reach you.

--

Thank You,[redacted]

Pacific Brochures

4015 Camino Del Rio S

3rd Floor

San Diego, CA 92108

I can send the others if you need to have your memory refressed. Pretty much everything you said was incorrect. You were told the way things worked REPEATEDLY. You can return everything for a refund, you were also told that.

Review: I'm calming my [redacted] dollars the company trick me into believeing they were professional people trying to help me achieve my financial goals. However I'm not a fool so therefore can the Revdex.com help me to get my refund back and potentially break down there operation so that others wont be fooled into a scam. Thank you [redacted]Desired Settlement: Get my full refund or help me obtain the envelopes.

Review: Paid 50.00 was to be refunded after the first envelope order. Never got envelopes called numerous times sent to voice mail nobody has called me back. Called for 2 weeks still no response. When I did get paperwork it said 2-3 weeks for envelope to comeit has been over a month and 3 months since I applied.Desired Settlement: Want my 50 dollars back can't chance doing business with them. Its taking this long for a call and envelopes hate to see how long for a pay check

Business

Response:

You do have 60 days to try the program and still receive a

refund. If you like I can have the advertising Department call and go over it

all with you. If not, please return everything in reusable condition. A refund

will go back on your card within a week. You will receive a email when it is

done.

Consumer

Response:

No refund has been returned. I emailed them and told them I have never received any product from Pacific Broucher. I just want my 50.00 put back. 35.00 plus 15 rush which after 3 months this isn't a rush order.

I am not able to work as I am on dialysis that takes up my time 3 days a week. I thought, hey, this seems like a great way to earn extra income. I paid $45.00 for the program and received it a short time afterwards. The Pacific Brochures guide which I was told is what I would be selling. Now, it says that you don't have to do anything. No advertising, don't have to call people, or do anything other than what they set up for you. Your envelopes will come in the mail in a couple of weeks. It says if its been longer than 3 weeks to call them.

I've written emails and they tell me this:

You receive the Free Mailer Program and The Home Workers Guide. The

Home Workers Guide is the product we sell. You don't have to buy

anything or send any money to the companies in it. You will be

sending out our sales letters to people who are interested in

purchasing our guide. We pay you $1 for every one you send out,

regardless if they buy the guide or not. If they do buy the guide

you receive an extra 20%. The envelopes come stamped and addressed.

At the end of the week you send in a envelope payment form so we

can

keep track of how many you have done. We send out checks every

other

Tuesday. There is no limit to the amount you can send and no

minimum

that you need to send. It’s up to you how much time you want to

put into it. You never need to talk to customers or do any

advertising. Regular shipping is $10 and that goes out in a week or

rush shipping is $15 and goes out the next business day. You are

paid with a check or direct deposit every other Tuesday.

--

Thank You,Henry Wotton

Pacific Brochures

4025 Camino Del Rio S

3rd Floor

San Diego, CA 92108

I was also told this in emails:

I wrote this email on September 24, 2014

Hello,

I purchased the program on September 3rd. When is it that I'm supposed to be receiving envelopes? I'm getting a bit anxious.

They wrote to me:

It takes a few weeks for the envelopes to start coming in from the time your package is shipped out. There is no tracking number since they all come from our customers.

.................................................

I keep emailing. I've called 3 times and get an answering machine every time. I emailed them and told them that as well.

$45.00 down the drain and I'm pissed of!

Its a piece of crap company. Please, please, don't do what I did and waste your time or money on this company. Especially you disabled or older folks. Its all just a huge scam.

I had my hesitations but I went ahead and did itcuz I could totally use the extra money. They were very helpful and quick to sign me up. I did have to wait a few weeks for my envelopes to arrive but when they did they continued every day like I was told. I read several bad reviews and I dont know if people just dont follow thru with the process or what.. but I average about 350 a week.

Review: Contacted Pacific Brochures, by which they advertised under[redacted].com to provide employment of sending out brochures/envelopes to be stuffed. They hype up the website to entice on-lookers to pay $50.00 for their Home Workers Guide which is of no use--and they promise to provide a maximum of 1,100 brochures/envelopes to be stuffed paying $1.00 for each envelope. They request you to wait approximate 2-3 weeks and the envelopes should arrive on your doorstep. After speaking with [redacted]; she explained that my file showed delivery between May 5 and 11, 2014. She told me to call her (###-###-####) after my call to her Monday, May 12, 2014--and told me to call Wednesday, May 14, 2014 if no envelopes arrived. Called her and got Disconnected response. Called (###-###-####) and the answering prompt stated that my message would not be routed through to Customer Service. When [redacted] called me back three (3) times; the number she used to call was

(1-999-999-2112). She assured me each time that she had trouble receiving her envelopes in the beginning. She told someone that I was cute; not seeing me; but probably how she interpreted my voice. She seemed very nice, I am disappointed that this did not happen. I received an e-mail from Henry Wotton on May 5, 2014 encouraging me that the envelopes would arrive that week, which did not happen. He also sent me an e-mail today, May 15, 2014; replying that the phones worked and he did not know what I was talking about. I replied, still did not receive envelopes and why did he not call if phones worked. My problem is that I looked forward to this employment. However, nothing was delivered from them and they SCAMMED me and others out of $50. They said initially they would REFUND the $50.00 if we were not satisfied.Desired Settlement: After refunding my $50.00, I have no further complaint. Please make sure they do REFUND the $50.00!! They probably will continue to SCAM under same name or change their name. But I will have been Refunded what I put in. They probably will have a good laugh and criticize us who hold them accountable; but it will end for me with the REFUND of $50.00.

Business

Response:

Unfortunately a lot of this complaint does not make sense and I don't understand who is cute. If you would like a refund please return everything in reusable condition and one will be issued within a week. This information is on EVERY SINGLE PAGE OF OUR WEBSITE. Shipping is NOT REFUNDABLE.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I will return their small brochure ineffective to all who sent their $35.00 for a cheap version of employers who are not REAL. I will keep Revdex.com abreast of if I receive my $35.00 and when. Then, only then, would this be CLOSED. HOWEVER, since these magets are targeting innocent persons as myself who only wish to earn their money and was hopeful to be on a Company Payroll; I believe this Company should be put out of BUSINESS. Although, I know they would probably find another way to SCAM--but at least Revdex.com should be AWARE of these TYPES of businesses now and in the future; and keep an EYE on PACIFIC BROCHURES--their location;profiles/websites anywhere they would crop up AGAIN!!!

Regards,

Business

Response:

Again this is more of a rambling diatribe then anything else. If she returns everything in reusable condition she will receive a refund. Shipping is not refundable.

I've tried calling them, put on hold each time and no one picks up. Also, tried to send them an e mail, can't send it through. Its a scam they just want you to buy the guide.

I can't speak for everyone or anyone else, but for me this is a great opportunity to get some extra cash working from my home. When I first started using the Free Mailer Program I wanted an easy way to supplement our family income, well for us is the first program that works... Some weeks I make more then others but at the end of the month I have a nice we a more than decent payment from Pacific Brochures.

Review: I have waited two months and received nothing. Three weeks ago I emailed Pacifi Brochures because I couldn"t reach anyone by phone, the sarcastic man that responded told me to wait longer, now the website has disappeared and emails are being rejected. The positive reviews no doubt are from the cooks behind Pacific Brochures. Lost $50.00Desired Settlement: Money back.

Review: we responded to an ad in the american classifieds for stuffing envelopes for $1.00 a piece. We checked out the company as best as we could, to us there was no red flags that we saw. So after we checked them out we called them and they assured us they have been in business since 1996. So at that point we allowed them to charge a $45.00 deposit, then we would get $35.00 deposit back after we sent in the first 500 stuffed envelopes, we were told the envelopes would arrive in 2 to 3 weeks at the latest. After 3 weeks we started calling to inquire about the envelopes, and then we where directed to a voice mail for the name of [redacted], we left over 20 messages, and know one has returned our calls, nor can we get in touch with anyone at this business.Desired Settlement: follow through with contracts they make with people.

Business

Response:

The ad department has talked to you more times then we can count . You do have 60 days to try the program and still receive a

refund. If you like I can have the advertising Department call and go over it

all with you. If not, please return everything in reusable condition. A refund

will go back on your card within a week. You will receive a email when it is

done.

I am a stay at home mom. One of my lil girls has recently had surgery and I can't really go back to work right now. And I was nervous about getting into something I didn't know much about and there was a lot of scams and rip offs out there. But Pacific Brochures is a really neat and fun way to make a some or a lot of extra cash depending on how much time you have to spend on this! It's great!!!! IF you need the money....

Review: I just want to inform you that a website, www.pacificbrochures.com, which is hosted by [redacted] is a scam. They have stolen money off of dozens if not hundredths of people. Their website looks professional, but their staff do not know the meaning of professionalism. Click on this link, [redacted] to read the stories of other people just like mine.

I ordered express delivery and paid $50 on August 22nd their offer to make money from home mailing envelopes, which they provide. As of today, October 25th, I haven't received any envelopes. On August 25th, I received a book with information about other companies offering to working at home. After waiting patiently, I contacted them several times to ask about the envelopes that I didn't receive. They offered, to supposedly, re-mail them and I agreed to wait, but still haven't received anything. I requested a refund, and a person by the name of [redacted] responded "If you send everything back you will receive a refund. If you don't you wont. It's just that simple." My response was, I did not pay $50 for a book with information about companies offering work from home opportunities. I can get that off the internet.

What they are doing is false advertising and theft.

I'm reporting Pacific Brochures to the following agencies as well as the [redacted]Desired Settlement: I want my money back. However, I also think that they should not be in business. There are numerous stories just like mine. It's absolutely wrong what they are doing.

Business

Response:

This will be the last time we tell you OR your husband the same thing. If you do not want to work with us send everything back for a refund. If you do you will get one if you don't you wont. All the threats in the world will not change that.

Review: I am a college student and I was seeking employment. I found this company online. The agreement was that I would receive envelopes to mail from home. I would need to pay a processing fee in the amount of $45. I was supposed to receive the envelopes and mail them. Upon mailing the envelopes, I would receive a refund. It has been over two months and I have not received the envelopes yet. I have attempted to contact the company on several occassions with no satisfaction.Desired Settlement: I would like to receive a full refund for the inconvenience.

Business

Response:

Im sorry you are unhappy with our company. Our customer service is open for twelve hours a day from 6am PACIFIC STANDARD TIME to 6pm PACIFIC STANDARD TIME and also six more hours on Saturday. I don't know when you are attempting to call but try during those hours. If you don't want help you can return everything for a refund.The refund policy is on every single page of our website.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Company states hours of operation and suggests that I attempt to contact them at those times. I do not wish to contact them for further business purposes. I would like a refund in full. I am willing to return all materials sent to my home.]

Regards,

Business

Response:

I'm not really sure what she is rejecting with our response. She can return everything for a refund, it is what she asked for.