Just had our Spring service check, totally satisfied. The technician, Carlos, was on time, courteous, and clearly knew what he was doing. We have had great service from A #1 Air and would highly recommend them for any AC needs.
Excellent Service!! The technician showed me photos and even a video that he took of how to clean out a clogged drain pipe for my AC unit. Would definitely recommend this company.
Warranty work was done and [redacted] and his co-worker did a great job and were very courteous. There were a few office problems scheduling and ordering parts, but they are normally very good at communicating.
We have used A#1 Air for several years now. The staff, salesmen and technicians are knowledgeable and courteous. They do great work, they are always on time and available 24/7 for emergency needs. I highly recommend this company for all your air conditioning needs.
[redacted] has provided excellent plumbing service presently and in the past. He is courteous and has always been an excellent problem solver. Thanks A#1!! [redacted]
Mr. Li Chen was the technician assigned to do the 1 year inspection on our 1 y.o. evaporator. The visit was included in the cost. We found Li to be very pleasant, extremely courteous, and knowledgeable. We felt he was very thorough and watched as he examined all the different parts. We asked so many questions and "looked over his shoulder" and he explained everything and didn't act as if he minded us doing so. We would like to highly recommend this gentlemen's service and the company he works for. We can say they were not the first we called, but they will be the last. This was our 2nd experience with this company. The first representative saved us thousands of dollars. We had called "Milestone" and been told we needed a whole new system, which in our case, wasn't so. Both representatives/techs never tried to "sell" us things we didn't need. I so appreciate that!
Andy V.
Andy will be our service tech from now on. Period. Knowledgeable and explained what he was doing and why. He explained options and costs. Great Job Andy!
Service was outstanding. Matthew was very personable and explained everything in enough detail to satisfy me. He even brought the trash bins back to the house.
HVAC tech Sam arrived on time, was very courteous and responsive to my questions and concerns. I consistently receive great service from A#1 Air. Thank You very much.
Sincerely,
[redacted]
Dustin was awesome. He was very careful to keep from tracking in outside dirt. He changed my filter for me as a courtesy. He is extremely knowledgeable, he made some wonderful recommendations that I will have A#1 return to take care of this season and he did not make me feel pressured in any way.
A#1 has always sent great service technicians for my seasonal tune-up, but Dusting was exceptional.
Damian was very knowledgeable and helpful. We are seeking a replacement unit for our home. He did an excellent job of educating us on the different aspects of different system options and did an thorough inspection of our current unit to help us with options for a new one. There was no "hard sell", which is very much appreciated! We do not have an emergency replacement situation so did not purchase immediately, but will definitely strongly consider A#1 Air when it is time to replace our unit. I have not had service provided by them, but would recommend them when it is time to replace your unit.
A #1 Air and their staff are friendly, courteous provide excellent customer service. The AC installment was done well and only took one day. We had an old 1960 attic fan and just as old air conditioning system. It's only been a week or so but we are enjoying our new system. I would definitely recommend their services. Thanks A #1 Air.!
Super responsive. Great customer service.
Just had our Spring service check, totally satisfied. The technician, Carlos, was on time, courteous, and clearly knew what he was doing. We have had great service from A #1 Air and would highly recommend them for any AC needs.
Toby, comfort agent, was very professional and pleasant to work with. A1Air was a pleasant experience. The installers did a great job.
On time expert service.
Always a positive experience with Milton D[redacted]. Takes time to answer all your questions and does competent work.
Excellent Service!! The technician showed me photos and even a video that he took of how to clean out a clogged drain pipe for my AC unit. Would definitely recommend this company.
Warranty work was done and [redacted] and his co-worker did a great job and were very courteous. There were a few office problems scheduling and ordering parts, but they are normally very good at communicating.
We had an excellent experience with Brandon at A#1Air. Thank you for being honest with us.
We have used A#1 Air for several years now. The staff, salesmen and technicians are knowledgeable and courteous. They do great work, they are always on time and available 24/7 for emergency needs. I highly recommend this company for all your air conditioning needs.
[redacted] has provided excellent plumbing service presently and in the past. He is courteous and has always been an excellent problem solver. Thanks A#1!! [redacted]
Comfort Advisor Mike Moore, was very professional and well prepared.
Hope all of A#1 employees and contacts are of the same caliber
Outstanding service as always
Great service. Arrived on time and quickly completed the job.
Mr. Li Chen was the technician assigned to do the 1 year inspection on our 1 y.o. evaporator. The visit was included in the cost. We found Li to be very pleasant, extremely courteous, and knowledgeable. We felt he was very thorough and watched as he examined all the different parts. We asked so many questions and "looked over his shoulder" and he explained everything and didn't act as if he minded us doing so. We would like to highly recommend this gentlemen's service and the company he works for. We can say they were not the first we called, but they will be the last. This was our 2nd experience with this company. The first representative saved us thousands of dollars. We had called "Milestone" and been told we needed a whole new system, which in our case, wasn't so. Both representatives/techs never tried to "sell" us things we didn't need. I so appreciate that!
Andy V.
Andy will be our service tech from now on. Period. Knowledgeable and explained what he was doing and why. He explained options and costs. Great Job Andy!
Service was outstanding. Matthew was very personable and explained everything in enough detail to satisfy me. He even brought the trash bins back to the house.
HVAC tech Sam arrived on time, was very courteous and responsive to my questions and concerns. I consistently receive great service from A#1 Air. Thank You very much.
Sincerely,
[redacted]
Dustin was awesome. He was very careful to keep from tracking in outside dirt. He changed my filter for me as a courtesy. He is extremely knowledgeable, he made some wonderful recommendations that I will have A#1 return to take care of this season and he did not make me feel pressured in any way.
A#1 has always sent great service technicians for my seasonal tune-up, but Dusting was exceptional.
Damian was very knowledgeable and helpful. We are seeking a replacement unit for our home. He did an excellent job of educating us on the different aspects of different system options and did an thorough inspection of our current unit to help us with options for a new one. There was no "hard sell", which is very much appreciated! We do not have an emergency replacement situation so did not purchase immediately, but will definitely strongly consider A#1 Air when it is time to replace our unit. I have not had service provided by them, but would recommend them when it is time to replace your unit.
A #1 Air and their staff are friendly, courteous provide excellent customer service. The AC installment was done well and only took one day. We had an old 1960 attic fan and just as old air conditioning system. It's only been a week or so but we are enjoying our new system. I would definitely recommend their services. Thanks A #1 Air.!