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A1 Janitorial Supply Corp.

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Reviews A1 Janitorial Supply Corp.

A1 Janitorial Supply Corp. Reviews (451)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

[redacted] may keep the product at no cost, we sincerely apologize for any inconvenience this has caused. It was agreed by the sales representative and [redacted] that he would test the product before a purchase could be made. If there is further information needed about the product and...

use please contact A1 directly.

A1 has closed account [redacted] is credited ($454.40)- no further contact will be made from A1 regarding original order. Material which was ordered received and paid for in December 2015  and February 2016  is not returnable.

please provide customer information- customer id # or invoice # that is being disputed. Thank you

Initial Business Response /* (1000, 5, 2015/07/14) */
A1 received a call from [redacted] today 7/14/15. The account was closed and no further contact will be made.
Initial Consumer Rebuttal /* (2000, 7, 2015/07/15) */
(The consumer indicated he/she ACCEPTED the response from the...

business.)

A1 has closed the account and the invoice [redacted] is zeroed. The product was ordered by Dustin Mills to use for repairs around the pool area. We apologize for the miscommunication regarding terms and cost of product. The  product Epoxy may be kept at no cost to the [redacted] Resort.

A1 has voided invoice [redacted] in the full amount of $131.26, the product may be kept at no obligation to [redacted]. We apologize for the inconvenience of receiving shipment in 2 deliveries.

Initial Business Response /* (1000, 8, 2015/03/05) */
A1 has complied with consumers request to void the invoice[redacted] and to not contact[redacted] Lodge again.

On 12/28/15 A1 Janitorial issued a credit on account [redacted] Collingswood Nursing & Rehab. No money is due for the product which was received at the property. We apologize for the miscommunication regarding P.O. system; an invoice should have never been generated for this shipment. The...

product is environmentally safe (non hazardous) and very effective as a degreasing agent. If it is not wanted it may be discarded.If there is information needed regarding product and uses please contact A1.

A1 has closed the account and zeroed invoice [redacted] ($131.26), no further contact will be made to the Town of [redacted] regarding this account.

A1 Janitorial sent us a "free" sample of lift station degreaser that was supposedly ordered by one of my staff. My staff member never spoke to anyone about this product as we always buy local products. The address on the container was to my staff member, however the phone number was to our main office which is available online. This reinforces to me that this is a "cold call" sales tactic. The chemical was shipped to us without MSDS which is illegal in Canada and of course we cannot send it back to the shipper. I've sent this to our legal advisor and we will not be paying any invoices that I expect will start arriving within the next couple of weeks. I've instructed our admin staff to not accept any further shipments from A-1 Janitorial Supply. This is not the first time this has happened to us, different company name but identical product and same sales tactics.

A One has closed the account and voided open in voice in full amount. No further contact will be made regarding bill on account or shipping.

Initial Business Response /* (1000, 5, 2015/04/21) */
please inform us of an account # or invoice so we may resolve this quickly.
Thank you
Initial Consumer Rebuttal /* (3000, 7, 2015/04/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The invoice number...

is [redacted], dated February 6, 2015 to[redacted] The sales representative is [redacted]
Please void this and take us off your contact list. Thank you.
Final Business Response /* (4000, 9, 2015/04/23) */
A1 Janitorial has closed invoice [redacted]. No money is due to A1 from [redacted] The product may be kept as a free sample.
Final Consumer Response /* (2000, 11, 2015/04/24) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you for addressing this.

Initial Business Response /* (1000, 5, 2015/04/30) */
A1 will be issuing a refund in the amount of $293.06. Invoice [redacted] is voided ($562.21)
The $134.06 which was paid in December 2014 was for product received and is not returnable.
Initial Consumer Rebuttal /* (2000, 7, 2015/05/08)...

*/
(The consumer indicated he/she ACCEPTED the response from the business.)
The [redacted] Inn will accept the response from A1 Janitorial Supply. We are in disagreement that we ever owed the $134.06 since they shipped and billed for a product that we didn't order. We ask that A1 provide us with a credit memo for invoice[redacted] and an estimated time frame on the refund. Please issue a return authorization on the products that were delivered for the invoice that's being voided. Other than for a confirmation of closure of this dispute, we ask that A1 never contact our business again.

The account is closed and the invoice is voided in the full amount.

The account has been closed and the invoice voided in the full amount. The product may be kept or discarded by consumer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I want the latest invoice for $999.00 voided, copy of voided invoice sent to us and the product picked up so no further billing attempts are made.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

A1 closed the account [redacted] associated with this complaint. There is no money owed to A1 from consumer. Product which was received may be kept or discarded. Mr. [redacted] has not contacted the Town regarding this account or pending shipments.

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Address: 3332 W Foster Ave Ste 189, Chicago, Illinois, United States, 60625-4830

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