A1 Janitorial Supply Corp.

Initial Business Response /* (1000, 5, 2015/04/30) */
A1 will be issuing a refund in the amount of $293.06. Invoice [redacted] is voided ($562.21)
The $134.06 which was paid in December 2014 was for product received and is not returnable.
Initial Consumer Rebuttal /* (2000, 7,...

2015/05/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The [redacted] Inn will accept the response from A1 Janitorial Supply. We are in disagreement that we ever owed the $134.06 since they shipped and billed for a product that we didn't order. We ask that A1 provide us with a credit memo for invoice[redacted] and an estimated time frame on the refund. Please issue a return authorization on the products that were delivered for the invoice that's being voided. Other than for a confirmation of closure of this dispute, we ask that A1 never contact our business again.

Initial Business Response /* (1000, 8, 2015/05/11) */
A1 was unaware that there was a problem with the Dissolve working effectively. Mr. [redacted] did not contact company directly to inform of "egg smell" from the application of the product.
Mr. [redacted] stated in claim that A1 is not an approved...

vendor although he is using the product distributed by A1 at hotel.
He has also stated that Four Points does not have an account with A1 -although there are previous payments on account [redacted]
Mr. [redacted] was contacted prior to most recent delivery (4/16/15) 2 container, delivered and signed for at the Hotel.
A1 representative attempted to contact Mr. [redacted] regarding his complaint and why the material was not working effectively, Mr. [redacted] has yet to return call.
A1 has closed account [redacted]and credited invoice [redacted] (the 2 containers received on 4/16/15) can be discarded.

The City of [redacted] Village will not be contacted by A1 Janitorial Supply regarding account [redacted]; voided ($131.26) on 2/2/16. Product (10lbs Dissolve) may be kept at no cost or obligation to The City of [redacted] Village. Additional information for product may be obtained through A1 Janitorial Supply....

Steer clear of this bunch!! SCAM Wish I had checked the Revdex.com site first.

Initial Business Response /* (1000, 8, 2015/05/07) */
A1 has zeroed out invoice[redacted] for [redacted]. We apologize; this was a shipping error on our part, which also generated an invoice not intended for [redacted] Ames.
The product may be kept and used (if needed by the [redacted]) or...

it may be disposed of. Non hazardous material.
Please contact us directly if there is further information needed.

please provide an account or invoice number so this complaint can be addressed.
[redacted]

A1 Janitorial closed account [redacted] and voided open in voice [redacted] in the amount of $131.26. No further contact will be made.  The product may be kept free of charge and of no obligation to the City. Thank you, A1

The account is closed and the invoice is zeroed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

A1 has closed the account and no money is owed for the product received. The 3 gallons which was received in November may be kept at no expense to the City.

The invoice in question was voided on 11/17/15- There will be no contact from A1

A1 has closed account 400  and the past due invoice [redacted] is voided in the full amount of $448.22. The product received in 2015 at the [redacted] may be kept at no obligation or discarded. A1 is unable to issue a return on product that was ordered, accepted and signed for over a year...

ago. Thank you, A1 janitorial Supply

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted],
ID# [redacted]   Invoice #: [redacted]
Sincerely,
[redacted]

A1 has voided the open invoice [redacted] for $131.26. The product may be kept at no expense to Alliance Water. We apologize for any inconvenience this may have caused.

A1 has voided invoice [redacted] on 12/29/15. This was done immediately upon yesterdays conversation. No further contact will be made. Invoices are printed and mailed for A1 by a 3rd party company, not located in Chicago.

Initial Business Response /* (1000, 5, 2015/05/05) */
The invoice is voided and there will be no further contact made from A1
Initial Consumer Rebuttal /* (2000, 7, 2015/05/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They say the invoice is voided and that's...

what we wanted. Thanks.

A1 has voided invoice [redacted] and closed the account. No further contact will be made regarding payment on this account.

A1 has closed the account and no further contact will be made regarding payment for invoice [redacted]. The product may be kept as a free sample.

The prices really are fair; The service is wonderful!

Initial Business Response /* (1000, 5, 2015/08/31) */
A1 has received payment in June and August with p.o. ref: A [redacted]. The product ordered was being used as a degreaser in sewer system.
Most recent shipment received mid August was authorized by Alan [redacted]. A "must have P.O." was not given to A1...

and should have been supplied by P.W. Department.
Why was this shipment signed and accepted if there was not a "valid P.O." on the BOL,P/S or invoice.
A1 is requesting that a valid P.O. # be given for this shipment, and A1 will adjust the invoice with a 50% discount. Upon payment in the amount of $281.00 A1 will close account.