A1 Janitorial Supply Corp.

A1 Janitorial closed account [redacted], [redacted] The product which was ordered by [redacted] for the property to treat clogged lines may be kept at no cost or obligation to the Beach Club.
No further contact will be made regarding payment on this account.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Sincerely,
[redacted]

I'm a loyal customer for good; You can't beat awesome customer service and their prices these days!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]
Sincerely,
[redacted]

Initial Business Response /* (1000, 14, 2015/04/06) */
This account was voided on 2/25/15 and there has not been any contact from A1

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

A1 was not able to make contact with Jeff [redacted] until January 2016, the invoice was 9 months past due. Several calls were made to [redacted] from A1 regarding a status of payment; all inquiries were transferred to Jeff's voicemail, he did not reply until 1/7/16. After an extended...

conversation with Jeff, A1 offered to discount the invoice, Jeff acknowledged that he ordered the product, ignored phone messages and agreed to pay 50%. A decision was made to completely void amount owed ($66.58) Jeff reneged on agreement and A1 will not pursue any further.

BEWARE These guys are SCAMMERS!
They call up offering free samples and then bill you Outrageous prices for [redacted]
They also called back posing as " [redacted] 's Hazmat dept" to say that they damaged your last order and that they were sending out another shipment at no charge. In the mean time they bill you. Hoping your accounts payable overlook the billing and pay it. Stop payment was issued.

This is just a scam, do not pay them. They got a tenant of ours on the phone and said we wanted him to try out a sample. He said OK, then he was mailed a giant bucket of drain cleaner. We were mailed a bill for over $100 and had never talked to A1. The bill came from New York. The bucket came through a UPS store in Chicago. There address is the [redacted] store in Chicago, I used Google maps to find it. Their phone number goes to a recording and they screen their calls. Turn them into the [redacted] as running a scam through the mail is mail fraud. Do not pay.

A1 has closed  account [redacted] City of [redacted]. The containers which were received prior to March of 2016 are not returnable. There is no money owed from the City to A1 Janitorial. We apologize for any inconvenience and miscommunication regarding charges.
Thank you,
A1

Initial Business Response /* (1000, 5, 2015/06/04) */
A1 has retracted the invoice and no money is due from the City of Chico to A1. The product received may be kept as a sample.

The past due account [redacted] Lander WY has been closed and the past due invoice from (2015) $349.23 has been credited. No further contact will be made regarding past due account and invoice.

Initial Business Response /* (1000, 14, 2015/02/19) */
Complaint not received until today February 17, 2015. Customer[redacted] has not contacted company regarding order or invoice.
A1 has voided the invoice and customer may keep the shipment.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me as it will resolve the harassment over the open invoice. Please make note that the collections process from this company is nothing short of manipulation. They argue with the customers over what they have paid and why they made any payments. They also tried to bully me saying that I would get in trouble with my company if I had to explain the situation to try and have me pay the "reduced" price of 399.00 versus the 568.52 the invoice showed. They also did not fully explain to my engineer from the sales side of what they were sending for a trial amount. Their trial amount is in their words a 20 gallon drum. Which they say is the smallest amount that they can send. Then they say that our 20 gallon drum was damaged in transit and that is why we are receiving the smaller buckets. Thank you for your assistance in the matter. I am not completely satisfied with the result as the hotel is still out of 294.00 but as long as I do not have to speak with them again regarding the open invoice I can live with the result.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/09/09) */
All collection efforts have ceased on invoice [redacted] The account is closed and no contact will be made regarding payment for product ordered by [redacted] from The [redacted] on October 31, 2014.
Initial Consumer Rebuttal /*...

(2000, 7, 2015/09/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/07/02) */
A1 closed the invoice, no money is owed for the product received.
Initial Consumer Rebuttal /* (2000, 7, 2015/07/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

It was not free that is why an invoice was generated.