A1 Janitorial Supply Corp.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/10/20) */
A1 canceled invoice [redacted] and closed account [redacted] No further contact will be made. The product may be kept at no cost to the Residence Inn. If there is additional information needed on product consumer may contact us directly.
Initial...

Consumer Rebuttal /* (2000, 7, 2015/10/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
This is the result I have been hoping for. It is quite unfortunate that it took me involving the Revdex.com before A-1 made things right.

A1 closed account [redacted] and voided invoice [redacted] in the full amount of $131.26. The material which was received at the Town may be kept at no cost or obligation. We apologize for the miscommunication and any inconvenience this has caused. If there is additional information needed, please contact...

A-1 directly. Thank you

Initial Business Response /* (1000, 5, 2015/06/30) */
A1 has retracted open invoice **JXXXXX. No money is owed from Hampton Inn to A1. No further contact will be made regarding account [redacted]
Initial Consumer Rebuttal /* (2000, 7, 2015/07/01) */
(The consumer indicated he/she...

ACCEPTED the response from the business.)
Response accepted. A1 retracted active/pending invoices, voided amount owed, and agreed not to contact me or my company anymore. Thank you Revdex.com for getting this issue resolved so promptly.

The account is voided and no money is owed for invoice [redacted] Currently there is no information regarding return service.

Initial Business Response /* (1000, 5, 2015/06/05) */
A1 has closed account [redacted] and invoice [redacted] A1 has record of payment ($67.03)on March 30, 2015 from [redacted] The product which was received/disputed may be kept at no expense to the [redacted]
Initial Consumer Rebuttal /*...

(3000, 7, 2015/06/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Please close invoice [redacted] as well, we did not order or receive the product. Do not contact this business by phone, email, fax, etc. again.
Final Consumer Response /* (2000, 11, 2015/06/09) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Thank you, again please do not contact this business again.
Final Business Response /* (4000, 9, 2015/06/09) */
Invoice [redacted] is closed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

A1 has voided account [redacted]. The material was ordered by Matthew who no longer works at this location. We apologize for the misunderstanding. The material which was received may be kept or disposed of.

Initial Business Response /* (1000, 5, 2015/07/09) */
The product may be kept as a donation to the City or it may discarded. A1 is restricted by insurance for re-selling chemicals that were shipped to and received by consumer.
The invoice has been voided and no further contact will be made....


Initial Consumer Rebuttal /* (2000, 7, 2015/07/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)

The invoice is zeroed and no further contact will be made.

A1 will not contact the Red Roof Inn regarding this account. The product which was received may be kept.

A1 voided invoice [redacted] ($133.80). The product which was received at the [redacted] may be kept free of cost and at no obligation.

Initial Business Response /* (1000, 5, 2015/07/09) */
When [redacted] ordered the product Eliminator he explained to the sales rep that he needed a product which he would not need a license to spray and was safe around schools & water.
The sales rep suggested this product Eliminator,...

explained all uses and restrictions.
This was documented as a sale. We have no record of [redacted] Township requesting a free sample.
We sincerely apologize for the misunderstanding
On July 2,2015 [redacted] called the sales rep and agreed that he would pay a reduced rate of $249.50 to cover the cost of the product.
Kindly advise if agreement is null and void.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
After looking on the Revdex.com website, I feel like this is an ongoing problem with this company and think they are scamming people. A LOT of the complaints on the website are very similar to [redacted] Township's experience with the company. Bottom line is, we are a township, we operate on a budget and this amount is over our budgeted amount for this product. [redacted] was contacted by your company and believed he was receiving a sample to try not over $300 worth of product. Your policy on sending products back is absurd, you say 30 days from the "order"... well the company may not ship it out for two weeks, then it's impossible to send it back. I will also be contacting UPS to find out if the product was damaged during delivery and I am also going to pass this along to the township's Solicitor to get his opinion on the matter. There's no reason you should not accept your own product back.

A1 has closed account [redacted] and voided invoice [redacted] for the full amount of $131.91. No further contact will be made from A1 regarding payment on past due account. The product may be kept free of charge and no obligation.

A1 has closed account [redacted] and voided invoice [redacted] ($346.23) The product which was received may be kept at no cost or discarded; the product is non hazardous.

Initial Business Response /* (1000, 9, 2015/04/14) */
A1 has closed/voided invoice[redacted]. No money is due from Legacy Village to A1.
No further contact will be made.

A1 closed account [redacted] and the invoice [redacted] is voided. The product which was received may be kept at no obligation to [redacted].An email has been sent to [redacted] requesting the name of the person spoken to at A1, records indicate that no contact was made to...

[redacted] other than messages & mailed invoice.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted] Band Of Potawatomi Indians

Complaint: [redacted]
I am rejecting this response because:it is sad that the only way you can make money is by taking advantage of the public with deceitful business practices, you should be ashamed of yourselves. 
Sincerely,
[redacted]

A1 has closed account W14030 and voided open invoice [redacted] in the full amount of $131.93. The material received may be kept at no cost or obligation to the Indian Housing Authority.
Thank you,
A1