A1 Janitorial Supply Corp.

Complaint: 11121599
I am rejecting this response because:  They are asking for the invoice number.  It is A1J19760 dated january 18, 2016.  The invoice is from an office in Thunder...

Bay, Ontario, although the shipping label shows it came from Chicago, IL.   We DID NOT order this material.  They shipped it and billed it without anyone here authorizing it.  We want this invoice reversed immediately with a written confirmation from the company
Sincerely,
Jane [redacted]

A11 Janitorial has closed account [redacted] and voided open invoice [redacted] in the full amount of $346.39.
No further contact will be made from A1 Janitorial to City of Orland regarding this account or payment due. The material which was ordered, signed and received may be kept at no cost or...

obligation to the Town.

Initial Business Response /* (1000, 5, 2015/08/24) */
A1 has zeroed both invoices, no money is owed from the Town of Berry. The product which was received may be kept free of charge.

It was not free that is why an invoice was generated.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

A1 Janitorial closed account [redacted] The open invoice [redacted] is voided in the full amount of $563.26. The product may be kept or discarded, we apologize for the inconvenience of not receiving order in 1 shipment.

Revdex.com:
I have reviewed the response made by the...

business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Will A1 Janitorial issue a shipping label for return of this product. I would like it returned to this business.
Sincerely,
[redacted]

account [redacted] is closed- no further contact will be made regarding payment on this account.

Initial Business Response /* (1000, 9, 2015/04/02) */
A1 will void open invoice[redacted] ($295.77). The invoice which was previously paid in March was for a partial shipment received. This was not offered as a free sample.
The product may be kept or discarded by[redacted]

A1 Janitorial has credited invoice [redacted] ($346.23) account [redacted] City of [redacted] is closed. No further contact will be made from A1 regarding this account. The product which was received (Dissolve) is a natural degreaser and non hazardous. The material may be kept at no obligation to the City...

or discarded. If there is additional information needed contact A1 Janitorial.

AP supervisor admitted this account for a full credit on 3/11/16. The material which was received may be kept as a sample, no cost and no obligation to [redacted] Health. We apologize for any miscommunication and inconvenience this has caused.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Account [redacted] Columbus is closed. There is not balance due on the account. The material which was ordered, received and paid for by [redacted] in 2015 is not returnable.
No further contact will be made to Courtyard Marriott regarding account [redacted]

A1 Janitorial has closed account [redacted] and voided past due invoice [redacted] in the full amount of $131.26.
The product may be kept free of cost and at no obligation to the [redacted]

Initial Business Response /* (1000, 5, 2015/07/24) */
Due to the misunderstanding A1 has voided invoice A1JXXXXX for $570.42. Our return policy is 30 days; previous shipments received at Sunwood were in January, March and May of 2015, past the 30 day allowance.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 6, 2015/09/01) */
A1 has closed account [redacted] and zeroed invoice [redacted]. The product which was received may be kept as a sample, no cost to [redacted] Our records indicate James [redacted]l did request a sample to try, we apologize for the misunderstanding....

A1 has closed account [redacted], [redacted] County [redacted] and the invoice ([redacted]) dated 11/6/15 is voided. We apologize for the inconvenience this has caused; a call tag will be forwarded to [redacted] County for the 2 containers received on 10/30/15.
The call tag will be faxed to [redacted] County @...

[redacted]y the end of business day 11/30/15.

Initial Business Response /* (1000, 8, 2015/03/05) */
A1 has complied with consumers request to cancel the invoice. No further contact will be made.

A1 has closed the account, there will not be any further contact.