Allivet

Their website is easy to use and I always get my orders fast My last order was SO-XXXXXXX and was placed on 2/10/

SHORT ANSWER: Allivet seems to be a disreputable merchant just after a quick buck with no interest in resolving problems of any type I also have reason to believe they attempt to collect unrelated personal information, presumably to be sold to 3rd parties
DETAIL: After reading several reviews for Allivet a pattern became clear There are a lot of positive reviews and a lot of negative reviews but few fall in the middle The negative reviews seem to be largely about customer service and misleading prices on their websiteMany of the negative reviews were based on delivery delays for critically needed meds To me that seems to be the customers fault If the med is needed immediately go to a local brick-and-mortar business so you have it immediately At least get a small quantity locally to last until an ordering on-line order can be deliveredOne of the negative reviews said they had been promised $off their next order if they posted a positive review but never got the promised $credit Paying for positive reviews seems a bit dishonest and certainly makes the review less that objective The only reason I can think of to pay for positive reviews would be to intentionally misleading to perspective customersThis might and explains why there are so many positive reviews that appear lacking in substance Things like out of stars saying "Excellent!" and nothing elseThen you have the other half of that review The part where that customer spoke to multiple people in customer service including a manager and still never received the promised $credit Assuming this review was accurate, the dishonest act of buying a review was backed by further deceit in refusing to provide the payment promisedSeveral reviews mention the website being difficult to use and that it provided misleading prices There were also a large number of reviews citing exceptionally poor customer service For meds in tablet form the web site gives a price for tablet, not the bottle When ordering if you enter a quantity of you get tablet, not bottle The same thing appears to be true of liquid meds but only sometimes The price and the quantity of for a liquid sometimes is the bottle pictured Other times it seems to be oz The website does not make it clear what quantity you will receive for the listed price when you select a quantity of In this way their prices are very misleadingBeing somewhat foolish I still decided to give them a try even after read all of this Why? Because they had a difficult to find med at what appeared to be about 90% less than other sources This med was a liquid in a oz bottle After having my Vet review and verify this really was the same thing he prescribed I had him send this and three other prescriptions to Allivet The next day I called Allivet to confirm the order Since I wanted to pay via PayPal I had to place the order via their websiteWhen I asked Allivet what quantity the prescription was written for, so I could place the order for the correct quantity, she started asking for all kinds of unrelated personal information When I questioned the need for this info she couldn't tell me why it was needed, only that it was absolutely necessary and that she couldn't tell me what quantity the vet had ordered until I answered her questions When I said I wouldn't provide this unrelated info she said her computer was running slow and was going to put me on hold and help other customers while she was waiting for her computer to refresh the screen When I told her I wasn't going to wait on hold while she helped other customers she decided they had never received the prescription from my vet That was obviously the end of the conversationSo based on my experience with Allivet I'm inclined to believe the negative reviews I'm also inclined to believe that many of the positive reviews are biased and unreliable in that customers were offered a $credit in return for posting a favorable review I'm also quite concerned with the attempt to collect unrelated personal information Add it all up and you get at best what appears to be a disreputable merchant just after a quick buck with no interest in resolving problems of any type It seems they may also actively attempt to collect unrelated personal information which can subsequently be sold

Allivet has great prices but there customer service is horrible If you need to talk to a person they put you on hold for 20-minutes This happened more than once Leaving a voice mail does not work either If you can order the product online without customer service the price is good Do not purchase anything you need right of way as they are slow to respond

Allivet is a fantastic pet pharmacy Their prices are very competitive and their service is top notch I will continue to be a very satisfied customer for all our pets' health needs

-made an online order, minutes later I tried to cancel;
they do not answer the phone, nor respond to email AVOID

I've ordered from Allivet twice, and have been very impressed with their prices and service I received my orders in a very timely manner as well I highly recommend this company

AS-XXXXXXX placed on 2/8/

Excellent service, prices and value

I have ordered pet medications from Allivet twiceThe prices are lower than at the vet's officeDelivery is quickI will order from them again

Easy on line ordering and shipped directly to my home is such a great time saverMy only complaint is the delay for approval from the vet so the prescription can be shippedSometimes it takes a few calls to Allivet and or the vets to finally get thing moving

My "Porkchop" is an English Bulldog going on years old Because of his age, we've decided to treat him without undergoing surgery He requires to take a strong antibiotic 2x a day and each pill is $I can buy in volume for more savings and auto-ship them for even less! Allivet has enabled me to keep his problem in check by allowing me to afford the pills The vet was charging me well over $per tablet Allivet is literally a life saver! Thank you, Allivet

Great and timely service Will definitely continue to shop here

Always the best prices for my Golden with expensive medicationsIf there's ever an issue with the vet they always help me get it resolved

Second I order from AllivetI appreciate the great prices and the convenience that they contact my pet's vet to confirm the prescription

Although it does take an inordinate amount of time to receive my order, Allivet has been great in contacting my vet quickly and getting everything processed I am concerned about getting my latest order, so I paid for 2nd day and according to the other reviews I may not get the order soon enough! We will see! Especially living in a rural area where the vet can't keep all the meds she would like, it is important to have Allivet available!!!

Great service

Allivet provides excellent service On-line ordering is easy and quick, and they contact my vet for the prescription/authorization which saves me time and effort

Allivet has been wonderful for supplying my dog's medication for Cushings As a medical professional, I know the importance of reordering medication in a timely manner so as to not run out Their prescriptions are mailed out quickly and accurately The pricing I pay for Vetoryl is great and the staff I have spoken to is very friendly

Allivet has a very easy to use and comprehensive site...and quick delivery!
I Love them!
T

Very efficient and fast delivery