Asset Recovery Solutions, LLC

The company in question has sent collection letters that well exceed 200,00.00, which is not the debt owed The original debt collector is *** I attempted to talk to one of the representative but could not get a resolution to this problem of them trying to collect monies in excess of the original debt amount,

Complaint: ***
I am rejecting this response because: In response to the note that Asset Recovery claims they are not reporting this account on my credit files, this is false.It is currently being reported on my *** and *** credit reports as a collection account from 'The Bureaus Investment Group', which is serviced by Asset Recovery Solutions, LLC. This is not being reported as a lien, so per the response that Asset is waiting for a copy of the lien release is not even relevantThe original Creditor is *** Motorsports, which I had already previously disputed and settled and was fully removed my credit reports
Sincerely,
*** ***

I was awarded approval as of my disability date august 15,for the disability student loan forgivenessThey did close my account but as stated on the approval letter any monies paired from the disability date must be refunded to me and they refuse to answer my phone calls, emails anything

I was contacted on 6/16/by Asset Recovery Solutions, LLC on a cell phone # I NEVER share with anyoneThey did not identify themselves, demanded to speak to me and demanded I confirm my social security # (which they had - the last digits of) before they would identify themselves and the purpose of their callThe phone agent was rude, insulting, and had not one ounce of customer service abilityAfter hounding me relentlessly to confirm my social security #, I confirmed the digits they had on file were correct They finally told me what the issue was - collecting on an old debt they purchasedThis companies policies are rude, outdated, unethical and bordering on illegal

Asset Recovery Solutions, LLC has taken the steps within its control to resolve this matter by bringing the consumers complaint to the attention of our clientOur client takes dispute resolution very seriously and will take the necessary steps to resolve this complaintBeyond notifying our client of the dispute, all future steps that are taken on this account are outside of our ability to control

Revdex.com:I have reviewed the response made by the business in reference to complaint ID 11135297, and find that this resolution is satisfactory to meSincerely, Kenneth ***

I received two statements stating that I owed $8,on one and the other was over $9,for a student loan that belongs to my sonAccording to the company they are still adding interest unto the loanThey are claiming that I cosigned and I know that I did not cosign for any student loansThe university stated that I'm not on any paperwork, and they don't understand how I'm being attributed on paying for a loan that belongs to my sonThat the loan company should be pursing my son as he is the one that attended college and took out all the loansAt this time no one has been able to provide me the original agreement showing me as the cosigner to any loans, whether federal or privatePer the letter sent by the company if I don't make arrangements to pay that they will pursue with a judgment against meI've tried contacting the current creditor and they have not returned any of my callsI need for someone to provide me with original contract of this loanI feel like there is s

Received a call on my business phone that I couldn’t answer as I was in a meetingWithin minutes I received a call from my son who said he was contacted by this businessHe was interrupted at his work as wellWhen I called back I asked what the call was related to I was told business matter than I was asked personal information which I refused to answerI quick told person in not answering personal info over phone and that if they continue to contact me via phone or my family (especially adult family members) I would file a formal complaint and contact my attorney

Good afternoon, Thank you for providing an opportunity for us to research and respond to the consumer complaint. We have taken the following steps to resolve this matter.1) We have notified our client of the consumer dispute and have provide them with a copy of the Revdex.com complaint and
support documents.2) Requested that our client obtain a copy of the lien releaseWe anticipate receiving the lien release shortly, and upon reciept, we will forward a copy to the consumer.Please note that Asset Recovery Solutions, LLC is not reporting on the consumers credit bureau. If we can be of any further assistance, please do not hesitate to contact our office at *** and ask for Mr***. Thank you

I previously filed a complaint with you about this business to get a monthly statement mailed to me showing my balance and payments madeThey agrred to do this but I still haven't received any monthly statements up to this dateI haven't had any statements mailed to me since I moved to Colorado from North Carolina in April I'm going to stop sending my monthly payments until I start receiving monthly statements that were agreed to in my other complaint with you

Dear Mr*** I am in receipt of
your concern regarding the call you received from Asset Recovery Solutions, LLC concerning your balance on the outstanding receivable from Bureaus Investment Group Portfolio NoLLC We understand your concern with verifying personal information; unfortunately we do this to protect your personal information from being sharedThe laws governing our business do not allow for us to speak with someone unless we verify that we are speaking to the correct party If you have any additional questions or concerns you can certainly reach out to us directly and we can assist youYou can reach me directly at *** EXT *** Thank you for the opportunity to respond

Dear Ms*** I am in receipt of your concern regarding the calls you received from Asset Recovery Solutions, LLC concerning your balance on the outstanding
receivable from *** *** Bank We have marked your work phone and your work cell phone as a do not callWe were provided the work cell phone from your employer as a means to contact youWe have sent two letters to your home address, one letter was notifying you that your account has been placed with our office and the second letter was to offer you a settlement in full to resolve the account In response to your request for validation of the debt your account is being closed in our office and returned to *** *** Bank along with a copy of your request. If you have any additional questions or concerns regarding our handling of your account, you can reach me directly at *** *** *** Thank you for the opportunity to respond *** *** Director of Operations

Asset Recovery Solutions has called me a few times asking me to verify my personal information (SSN and home address)I have been a victim of identify fraud, so I do not wish to provide personal information over the phone to people and entities whom I do not know I have asked them to verify what they are calling in regards, but they have stated they are unable to do so unless I provide my personal information To my knowledge, I have no delinquent debts However, I have been a victim of identity theft on several occasions with people using my personal information to open unauthorized accounts I have filed several police reports as a result of this, and would like more information about why Asset Recovery Solutions is calling so that I can file another police report if necessary or take other actions to protect myself

Initial Business Response /* (1000, 8, 2014/07/23) */
Good morning and thank you for the opportunity to respond to the above referenced consumer complaint
I have thoroughly investigated the matter and have made the following determinations based on the conversation with the consumer on
July 09,
The consumer and account representative attempted to negotiate in good faith a settlement of the consumers delinquent account
The account representative offered multiple different options to the consumer inclusive of settlement for less that the current balance and monthly repayment options
The account representative escalated the call to his manager when an agreement was not reached with the consumer
The manager offered additional options to the consumer inclusive of a lower settlement amount and a lower monthly repayment amountAt no time was the manager rude to the consumerUnfortunately, after all of the compromised offers, the consumer was unable to agree to terms
In an effort to resolve this matter, I have reviewed this account with my client and they have offered the following additional discounts to the balance in order to assist the consumer in bringing this matter to conclusion
My client has authorized the following:
Settlement of $due 8/30/
- or -
Settlement of $with $due 8/30/and the reminder to be made in monthly installments of $
-or -
If neither of the options are agreeable, the consumer can contact me directly at XXX-XXX-XXXX and we will work out a monthly payment plan on the balance
Thank you

Asset Recovery Solutions, LLC has taken the steps within its control to resolve this matter by bringing the consumers complaint to the attention of our clientOur client takes dispute resolution very seriously and will take the necessary steps to resolve this complaint.Beyond notifying our client of the dispute, all future steps that are taken on this account are outside of our ability to control

This company has been harassing me at work - they call and hang up, or do not speak when I pick up

Initial Business Response /* (1000, 5, 2015/03/03) */
Thank you for contacting our officeAfter reviewing the account we did place a single call to the place of employment for the co-signerOnce we received notice that the place of employment was inconvenient we did not place any further
calls to the place of employmentWe will honor the do not call to the so-signers place of employmentIf you have any further concerns please feel free to reach out to me at X-XXX-XXX-XXXX EXT ***

I do not have a signed contract nor any contract with Asset recovery solutionsI have never done business with this companyI am not liable for collection from this debt from asset recovery solutionsI am not responsible for this debt with asset recovery solutions

I had just called back a missed call I had on my cell phoneI kindly noted that I was unaware of the nature of the call I had been returningI was ignored and prompted to verify very personal informationI was then informed it was Asset Recovery Solutions and was asked to settle my debtI told the EXTREMELY RUDE man that I would need to receive proof of debt and literature before responding to the matterHe said "We don't need to prove who we are! We won't be sending you anything"Nobody in their right mind would hand over sensitive information and financial information without ensuring the safety of that information first and the validity of the entity requesting itJudging by the previous comments, this is how they operate their businessHad I proof of the debt and the validity of the company I would have worked with themYou can see why people are so reluctant to do anything with this pathetic excuse of a professional entityAbsolutely disgusted with the employee's demeanor and the treatment I received

Complaint: ***
I am rejecting this response because:
I do not owe this debt
Sincerely,
*** ***