AutoZone

We have received your letter dated March 11, We are very sorry to hear that your client, Ms [redacted] , is dissatisfied with his experience with our companyTo further help you and your client, we would need some additional information: the AutoZone store number and/or location of the incident, the phone number to which the battery warranty is attached, and the name of the individual that was allegedly rude to Ms [redacted] Once we receive the requested information, please allow (15) business days for the appropriate department to investigate this matter and provide your office with a response

We sincerely apologize for the delay in having the warranty cancelled and refunded accordingly One of our Hoffman Honda business managers, Sarah K., has called and emailed [redacted] ***, to ensure we had the correct information for our office manager to process the cancellation As of September we received confirmation from [redacted] that the warranty has been cancelledThe cancellation was made effective 5/21/with a mileage of 85,to provide a prorated refund of $ This refund will be delivered to the current lien holder, [redacted] ***, within the next business days and the credit will be reflected on [redacted] ***'s statement once processed by the credit union

Revdex.com:At this time, my complaint, ID [redacted] regarding AutoZone has been resolvedMy bank took care of this matter (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***

To Whom It May Concern We are in receipt of Mr [redacted] ’s complaint regarding his claim for damages to his vehicleI have spoken with our field and also reviewed the inspection report from the dealership Nissan VolvoAutoZone had Mr [redacted] ’s vehicle inspected and was told by the dealership that AutoZone inspecting the fuse panel did not damage his rear electric moduleThe dealership stated that Mr [redacted] ’s vehicle is over 10years old with over 200,milesThe technician stated that the age, mileage and the module was out prior to AutoZone’s inspection of the fusesWe respectfully deny any payments regarding this claimAngela M [redacted] AutoZone, Inc.Litigation Paralegal

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI received my refund and the issue is settled Sincerely, [redacted]

Revdex.com Serving New Mexico, Southwest Colorado Jefferson St NE Ste AAlbuquerque, NM To whom it may concern (case [redacted] ) We have received your letter dated June 26, We are very sorry to hear that your client, [redacted] , was not pleased with an experience with our companyIn response to your email, I have contacted the Regional Manager over that store and here is his response: • Her husband was communicated with effectively by the storeWe have been waiting on the vin number from himShe was unaware of that and apologized for complainingWe are giving her transmission fluidThe transmission was delivered to the store Monday July 3rdWe also gave her a payout of $customer satisfaction to cover the difference in cost of the two transmissionsKevin G [redacted] DM over this store has been in touch with them several timesThis should be a resolved issueThanksShould you have any further questions or comments, please notify me in writing or emailSincerely,Debra D [redacted] Divisional Administrator Customer Satisfaction

? Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaintI was denied access to my account while it was still in good standing with Autozone's Commercial Credit DepartmentThe decision was clearly made by somebody out of the regional office to deny me use of my account as when I talked with Commercial Credit they saw no reason there should be any restrictions on my account Moreover, on their credit application there are spaces to fill in separate billing and delivery addressesSince these addresses are the same for my business, according to their response I should have been denied credit from day one Also, I know of several mobile mechanics that have been given lines of credit with at least one that regularly receives deliveries to his home from the same store and has been for yearsSo I am still left asking why I'm being singled out Regards, [redacted] **

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this response/resolution is satisfactory to me Regards, [redacted]

We sincerely apologize for the delay in handling the reimbursement of the depositAny time a customer places a deposit on a vehicle to hold it for them they are entitled to a full refund if they choose to no longer pursue the purchase and this should have been communicated clearly to the customer This has been addressed internally with our staff to avoid situations like this occurring in the future, and again we sincerely apologize for the delay in processing the refundWe have been informed by [redacted] ***, Sales Manager, that he spoke with Ms [redacted] on the morning of July 22, and processed the credit card refund at that timeMs [redacted] should see that credit appear on her statement shortly

This company has been billing me for three years now for work I never had done I had never even heard of them let alone done business with them Since I have received invoices from this company, to my company I had never heard of them, I had never done business with them and they keep sending me invoices for work that was never done, and never contracted It is a scam because I do not owe them anything They will not provide me with proof I know there is no real proof because I am the owner of my company and I would have handled this transaction There was no transaction, no agreement and no work done for me

To whom it may concern, We have received your email dated March 16, We are very sorry to hear that your client, [redacted] With their experience With Our companyIn response to your email, contacted the Regional Manager in San Diego and he stated the following: "Talked to [redacted] today he stated that he has an account with us (pin # [redacted] ) which is out of his house and his account has been locked out due to him owing us $298, I asked him when he Would pay us the money he owed us, and he said first Week in May, I explained to him that I could fix his account once it was paid off 1- It will be COD and he had to bring in his resale number if he wants us to take off the tax 2- We would not be able to delivery to his house, he would have to come in and pick up the part" We consider this claim closedShould you have any further questions or comments, please feel free to notify me in Writing or email

Company states: She filed a claim through the warranty processShe was paid out for what she brought the receipts forThe company does not do a full pay out which was explained to her at the timeThe labor claim was reimbursedWe had already told her about thatWe do not know anything about the storage fees

Saleman mispresented advertising to usWe agreed to pay for advertising for the trade shows OWI displays/attends only Saleman, [redacted] mispresented advertising to usWe agreed to pay for advertising for the trade shows OWI displays/attends onlyOWI paid $for advertising for the ISTE show which we attendedWe have not displayed at another show since; and therefore initially advised the salesman and he agreed that we will only advertise in trade shows that OWI has a display booth

Tell us why here[redacted] leased the vehicle on April 25th, At that time the first payment was included in the dealThe contract had to be resigned and Hoffman Honda sent it overseas to him where he was deployedThe dealership received the contract back in May and sent it to HondaThe second payment was due so the dealership asked Honda to short fund the payment and Hoffman Honda would collect it from [redacted] *e was due $1,for his trade equity and the dealership spoke with him and sent him a check for a net $This is broken down as the $1,for the trade in minus the $payment plus $to cover the expense to overnight Hoffman Honda the contractThis check was cut on May 6, and sent out after the dealership received the contract back from [redacted] in late MayThe check was made out to [redacted] wife [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me, although the manager, ***, appeared disgusted and thought payment was "silly" Regards, [redacted] ***

This company is a scam Do not believe anything they say as you will be sorry They gather email addresses and rip people off

Case #*** is for a $mail in rebate that a customer was not able to getThe customer reports that the situation happen in July I'm a new store manager that took over the store in August of 2017, and was not aware of
the issueI got the letter from the Revdex.com last week, and we are willing to resolve the customers issueIf he is willing to come in the store we can provide him with a $autozone gift card Aldo M*** Store Manager #Customer Satifaction

Our company was offered a ad in a magazine at a trade-show for issueThey now claim that we signed the contract for issues at a month interval
Our company was offered an ad in a magazine at a trade-show for issueThey now claim that we signed the contract for issues at a month intervalWe have reason to believe that the contract has been alteredWe also notified them months prior to the time that the art work and ad was due that we didn't agree to the $price and offered to downsize the ad for a cheaper costWe were given no options but to pay out or upgrade for more moneyI don't know of any reputable advertising company that does thatWe have been harassed many times by them to pay or else we will be taken to court and have to pay for the legal fees of both sidesThey also won't provide the original contract we signed unless we meet them in court as well

*** *** went into our Store # - Covington, KY yesterday and received $- one hour's labor money that he was requestingMr*** also signed a customer satisfaction form
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