AVANT

Initial Business Response / [redacted] (1000, 5, 2015/05/29) */ Dear [redacted] , We are in receipt of your complaint with the Revdex.com (Case #XXXXXXXX)Accordingly, an investigation into your account is pending and we will provide a response to your complaint as soon as possibleWe appreciate your patience and cooperation in the matter If you have any immediate questions or concerns, please contact our Compliance Department directly at [redacted] @Avant.comWe appreciate the opportunity to serve you Sincerely, Avant Compliance Department Final Business Response / [redacted] (1000, 8, 2015/06/10) */ Dear [redacted] , We are in receipt of your complaint with the Revdex.com (Case #XXXXXXXX)We are sorry to hear that you are dissatisfied with your customer experience with AvantHere at Avant we pride ourselves in providing excellent customer service to all of our customers and take all feedback seriously Our records indicate that you submitted an inquiry for credit with Avant on February 24, Later that day, you signed your loan agreement and were approved for a loan in the amount of $6,Please be advised that the terms of your installment loan, were clearly and fully disclosed during the application process, as well as on your loan agreement prior to signing Based on a thorough investigation, Avant has found that at no time were you informed that interest would be waived if your loan was paid in full before the end of your loan termInterest accrues on a daily basis and, while you will not be responsible for the full finance charge if you pay your loan off early, you will be responsible for any interest that has accrued up to that dateAdditionally, please be advised that our system was experiencing an isolated issue during the time that you were given the payoff quote for April 27, in the amount of $5,That said, the payoff quote given to you for May 11, in the amount of $5,was correctWe apologize for any inconvenience this may have caused On May 14, 2015, you contacted Avant telephonically to make a payment via debit cardDuring this call, you were informed that payments made via [redacted] remotely created check, paper check, or money order, can be made for any amount, including an amount above your installment amount We trust this resolves this matter to your satisfactionHere at Avant we go to great lengths to ensure a transparent and customer focused experienceIf you have any additional questions or concerns, please contact our Compliance Department directly at [redacted] @Avant.comWe appreciate the opportunity to serve you Sincerely, Avant Compliance Department

Initial Business Response / [redacted] (1000, 5, 2014/09/05) */ Contact Name and Title: [redacted] , Compliance Contact Phone: XXX-XXX-XXXX # Contact Email: [redacted] @avantcredit.com Dear Ms [redacted] : We are in receipt of your complaint with the Revdex.com (Case # XXXXXXXX) Please be advised that you applied for a loan from AvantCredit on May 13, During the application process you consented to your credit report being pulled for underwriting purposes as well as your consent for electronic communicationsYour loan was declined, and the Notice of Adverse Action that was originally sent to you is re-attached here for your convenience We have attempted to contact you since receiving this complaint but have been unsuccessful in our attemptsPlease contact our Compliance Department at [redacted] @AvantCredit.com or via phone at XXX-XXX-XXXX and we will promptly address your concerns Please visit our website at www.AvantCredit.com to learn more about our products and services Sincerely, AvantCredit Compliance Department

I had a good final outcome with Avant CreditI just didn't allow enough time for my bank to register the money I loanedI want to thank Avant for calling me to explain why the loan had been delayed I requested it Jan 1, received it in my bank on Jan Thanks again for your help

Initial Business Response / [redacted] (1000, 5, 2014/03/26) */ Contact Name and Title: M [redacted] Compliance Contact Phone: XXX-XXX-XXXX # Contact Email: [redacted] @avantcredit.com Dear [redacted] ***, We apologize for the delay in our responseWe take claims of identity theft very seriously and have strict internal policies which may have caused some of your frustrationAs with any notice of ID theft, the account was immediately notated of the claim eliminating any chance of fundingAs a matter of practice we will review current protocol when handling such casesAgain, the application was denied, account marked fraudulent, and the respective credit bureau was notified of the same Sincerely, AvantCredit Final Consumer Response / [redacted] (2000, 7, 2014/03/26) */ (The consumer indicated he/she ACCEPTED the response from the business.) They accepted responsibility and appropriately closed the fraudulent loan application made in my name

Dear [redacted] ***We are in receipt of your complaint with the Revdex.com (Complaint ID # [redacted] )We are sorry to hear that you are dissatisfied with your customer experience with AvantHere at Avant, we pride ourselves in providing excellent service to all of our customers and take all feedback seriously.According to our records, On July, 1, 2014, you submitted an inquiry for credit from [redacted] via the Avant PlatformOn July 2, 2014, Avant approved your loan request and you executed a loan agreement for a loan in the amount of $2,000.00.On May 6, 2015, you contacted Avant via e-mail and requested to be opted out of ACH paymentsAvant updated your account accordingly that same day.On June 8, 2015, you contacted Avant in order to defer your June installment until after your final scheduled installment paymentAvant honored your request and your installment originally due on June 12, 2015, was deferred until August 7, On July 1, 2015, you contacted Avant telephonically in order utilize a grace period and defer your installment from July 7, to July 10, Avant honored your request and your payment was deferred.On July 10, 2015, and August 7, 2015, you failed to make your scheduled monthly installment paymentsAs a result, your account fell into a “late” status.On October 5, 2015, Avant notified you via e-mail that your account was past due in the amount of $That same day, you scheduled two payments in the amount of $and $to be debited on October 16, and October 30, 2015, respectivelyAfter reviewing your account, Avant determined the remaining balance on your account is accuratePlease be advised, per your loan agreement, interest accrues on the principal balance of your loanBy utilizing multiple courtesy payment deferments, additional interest accrued on your outstanding principal balanceAdditionally, Avant has confirmed that at no time were you informed that your account was paid in fullIn order to satisfy your agreement in full, please contact Avant Customer Support at 800-712-We trust this explanation resolves this matterHere at Avant, we go to great lengths to ensure a transparent and customer-focused experienceIf you have any additional questions or concerns, please contact our Compliance Department directly at [email protected] appreciate the opportunity to serve you.Sincerely,Avant Compliance Department

Initial Business Response / [redacted] (1000, 5, 2014/07/23) */ Contact Name and Title: M [redacted] , Compliance Contact Phone: XXX-XXX-XXXX # Contact Email: [redacted] @avantcredit.com Dear [redacted] , We apologize for your experience with AvantCreditHere at AvantCredit we go to great lengths to ensure a transparent and customer focused experienceUnder no circumstances do we mislead the customerUpon review of the account in question, it was determined that the initial payment was returned by either you or your bankAccording to our records, we initiated the debit, via remotely created check, on July 7, per the terms of your agreementPlease be advised that you will not be reported as late to the major credit bureaus as a payment was made within your grace periodPlease re-consult with your institution to determine the cause of this issueWe are more than willing to assistIf you have any further questions or need additional assistance please contact our Compliance Department directly Again, we apologize for your experienceWe appreciate the opportunity to serve you Sincerely, AvantCredit Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/07/26) */ (The consumer indicated he/she DID NOT accept the response from the business.) I don't accept this because they are lying and I will provide my information from my bank to show that they never tried to debit anything from my bankI can appreciate the truth, but not a lie [redacted] the supervisor spoke to me and told me herself from Avant credit that all of the information I provided to the company was correct so there should have been no way that my payment shouldn't have been pulled on July 7, This company is full of it and I will hurry to pay them off in full and I will try to get legal advice regarding this situation at a later timeIf my information was correct as [redacted] said it was which I know it was, then why if they tried to debit the acount, why did't it work? Because they never tried and are lyingI want the history part to not say missed payment because I did't miss a payment and they are upset maybe because I called them stupid is, because I was upset when they sent me that email saying my payment was behind when it wasn't, so I don't accept what they are telling the Revdex.com, because they are lyingMy bank already made it clear to me that they never tried to put anything through on July 7, and the only reason why it went through after that date is because I told them to take it out immediately on the phoneIt still took one day, so get a life Avant Credit and stopy LYING Final Business Response / [redacted] (4000, 9, 2014/08/07) */ Dear [redacted] , Again, we want to apologize for your experience with AvantCreditRest assured, you will NOT be reported as late to the major credit bureaus as a result of the payment issueOur records indicate an attempt was made to draft the funds on July 7, We are more than willing to establish a call with your Institution in an effort to determine the root cause of the issueAgain, you will NOT be reported as late to the major credit bureaus If you would like to establish a 3-way conference call with your banking Institution, please give our Compliance Department a call at XXX-XXX-XXXX Best, AvantCredit

Dear [redacted] We are in receipt of your complaint with the Revdex.com (Complaint ID # [redacted] )We are sorry to hear that you are dissatisfied with your customer experienceHere at Avant, we pride ourselves in providing excellent service to all of our customers and take all feedback seriously.On April 15, 2015, you submitted an inquiry for credit with Avant via a third party marketing affiliate, Lending TreeThat same day, you were approved for a loan in the amount of $16,and executed a loan agreement outlining the terms.On February 4, 2016, in order to assist you in making payments, Avant provided you with a long term payment plan agreement with monthly payments of $290.00, to be signed and returnedThat same day, Avant received your signed long term payment plan agreement and implemented the changes to your accountAccording to our records, you indicated in the returned payment plan that you would be making your monthly payments via paper checkAccordingly, Avant did not automatically debit your monthly paymentsPlease note that your full payment schedule, including future payments, can be viewed at any time via your Customer DashboardHowever, at no time did the dashboard indicate that your payments would be debited automaticallyOn February 16, 2016, Avant received your monthly long term payment plan payment via paper checkThat same day, your payment in the amount $was processed and applied to your account.On March 3, 2016, you scheduled your monthly long term payment plan payment to be debited via ACH from your customer dashboardAccordingly, on March 4, 2016, Avant received your payment in the amount of $290.00.On April 26, 2016, you missed your scheduled long term payment plan paymentPer the terms of your long term payment plan agreement, the payment plan would be deactivated if any payment is missed and not made up within days of the due dateOn May 7, 2016, your long term payment plan was deactivated as your April installment payment was not made within the established day grace period.On May 26, 2016, you contacted Avant via e-mail to inquire why your April installment payment was not debited from your accountOn May 31, 2016, Avant informed you via e-mail that you selected the repayment option of paper check for your long term payment plan and, as such, Avant was unable to automatically debit payments from your bank accountAlso on May 31, 2016, you contacted Avant telephonically and expressed interest in a settlement offerPer your request, Avant offered you a settlement in the amount of $2,Later that day, you accepted Avant’s settlement offer and agreed to make the settlement payment the following day.On June 1, 2016, Avant received your settlement payment in the amount $2,As a result, your account with Avant is now considered settled.Upon receipt of your complaint, Avant reviewed the reporting of your account and determined that all information reported on behalf of your account prior to your settlement was accurateAdditionally, on June 7, 2016, Avant filed an update for your account to the credit reporting agenciesThis update reports your account as settledPlease be advised, we are unable to report settled accounts as paid off.We trust this explanation resolves this matterHere at Avant, we go to great lengths to ensure a transparent and customer-focused experienceIf you have any additional questions or concerns, please contact our Compliance Department directly at [email protected] appreciate the opportunity to serve you.Sincerely,Avant Compliance Department

Dear [redacted] We are in receipt of your complaint with the Revdex.com (Complaint ID # [redacted] We are sorry to hear that you are dissatisfied with your customer experience with AvantHere at Avant, we pride ourselves in providing excellent service to all of our customers and take all feedback seriously.As you know, Avant contacted you on April 14, 2016, and provided an explanation of the adjustments that had been made to your account following investigation of your complaintYou indicated you were satisfied with this resolution Accordingly, Avant considers this matter resolvedHere at Avant, we go to great lengths to ensure a transparent and customer-focused experienceIf you have any additional questions or concerns, please contact our Compliance Department directly at [redacted] We appreciate the opportunity to serve youSincerely,Avant Compliance Department

Dear [redacted] We are in receipt of your complaint with the Revdex.com (Complaint ID # [redacted] We are sorry to hear that you are dissatisfied with your customer experience with AvantHere at Avant we pride ourselves in providing excellent customer service to all of our customers and take all feedback seriouslyAs you know, your paper check has been applied to your account and your loan is now paid in fullOn December 9, 2015, we contacted you telephonically and you indicated that you consider this matter resolved.Here at Avant we go to great lengths to ensure a transparent and customer focused experienceIf you have any additional questions or concerns, please contact our Compliance Department directly at [email protected] appreciate the opportunity to serve you and thank you for being a valued customer of Avant Sincerely, Avant Compliance Department

Dear [redacted] We are in receipt of your complaint with the Revdex.com (Complaint ID # [redacted] )We are sorry to hear that you are dissatisfied with your customer experienceAt Avant, we pride ourselves in providing excellent service to all of our customers and take all feedback seriously.According to our records, you have contacted Avant on several occasions requesting that the negative information on your credit report be removedIn each instance, Avant timely reviewed your account and confirmed the accuracy of the credit reportingAccordingly, Avant responded to each of your requests informing you that, per the Fair Credit Reporting Act (FCRA), we are unable to remove any information from your credit report which is found to be accurate and complete.Upon receipt of this complaint, we have once again reviewed your account and confirmed that the information reported to the credit reporting agencies on behalf of your account is accurateAccording to our records, you failed to make any installment payments from December through September As a result, your account was accurately reported as late to the credit reporting agencies for these periodsOn September 15, 2015, you agreed to a Long Term Payment Plan in order to lower your monthly installment amount and return your account to good standingPer the terms of the Long Term Payment Plan Agreement, your account would be reported to the credit reporting agencies as current under a loan modification while on the planAccordingly, your account was reported as current under a loan modification to the credit reporting agencies for the month of SeptemberOn October 5, 2015, you made your first Long Term Payment Plan paymentYour account was subsequently reported as current under a loan modification for the month of October.On November 5, 2015, you failed to make your scheduled Long Term Payment Plan paymentPer the terms of the Payment Plan agreement, if any payment is not made within days of the due date, the plan will be deactivated and the original repayment schedule will be reinstatedAs the payment was not made by November 15, 2015, the plan was deactivated and your account reverted to a severely past due statusConsequently, your account was reported as past due as of November 30, 2015.On December 8, 2015, you settled your account with Avant for less than the full balance, and a confirmation email was sent to the email address on file that same dayThis communication clearly states “the fact that the loan has been settled will be reported to credit bureaus and your credit rating may be affected as a result.” Accordingly, your account was accurately reported as settled to the credit reporting agencies as of December 8, On October 1, 2016, Avant received documentation from you claiming that Avant continued to request payments following settlement of your account, and that Avant had previously agreed to remove the tradeline from your credit reportPlease note that Avant has been unable to substantiate either of these claimsThe documentation received by Avant also stated that multiple accounts reported to the credit reporting agencies were fraudulent, and contained a police report in connection with this claimHowever, no mention of Avant was made on this reportUpon receipt of this documentation, Avant sent a request to the address associated with your account advising that, if you believe your Avant account was opened fraudulently, Avant would investigate the matter upon receipt of a police report specifically mentioning Avant, as well as a copy of a government-issued photo IDTo date, the requested documentation has not been received.Please note that at no time did Avant advise [redacted] that the reporting on your account was inaccurate, nor did Avant provide either bureau with information stating that the reporting should be removedEach bureau follows its own processes and procedures and, as a result, the decision to remove the tradeline from your report may have been made independently by each bureauAs previously stated, per the Fair Credit Reporting Act (FCRA), Avant is unable to remove any information from your credit report which is found to be accurate and completeWe have found that the information reported to Experian on behalf of your account is accurate and, as a result, are unable to make any modifications to your credit reportWe apologize for any inconvenienceAt Avant, we go to great lengths to ensure a transparent and customer-focused experienceIf you have any additional questions or concerns, please contact our Compliance Department directly at [email protected] appreciate the opportunity to serve you.Sincerely,Avant Compliance Department

Initial Business Response / [redacted] (1000, 5, 2015/06/24) */ Dear [redacted] We are sorry that you are dissatisfied with your customer experience at AvantHere at Avant we pride ourselves in providing excellent customer service to all of our customer and take all feedback seriously Avant reports to the three major credit reporting agencies (TransUnion, [redacted] , and Equifax) on a monthly basisMonthly reporting is a standard practice among consumer credit providersAfter the close of each reporting period, customer activity reports must be compiled and reviewed for accuracy and completenessAs Avant's representatives informed you, a consequence of this process is that a given account or payment may not appear on your credit report until at least days after it was opened or made Your loan agreement states that Avant "may report information concerning your performance under this Note to credit reporting agenciesLate payments, missed payments or other defaults on this Note may be reflected in your credit report." Avant has reviewed all relevant communications between you and our representatives, including the calls you made to Avant's customer center on June and June 10, 2015, respectivelyWe have been unable to confirm any of your claims regarding any poor treatment or disrespect shown to you in the course these communications We trust this explanation resolves this matter to your satisfactionHere at Avant we go to great lengths to ensure a transparent and customer focused experienceIf you have any further questions or concerns, or if you would like a written explanation as to why we were unable to approve you please do not hesitate to contact our Compliance Department at [email protected] appreciate the opportunity to serve you Sincerely, Avant Compliance Department Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/29) */ (The consumer indicated he/she DID NOT accept the response from the business.) YOU HAVE NOT HONORED YOUR AGREEMENT.AS OF JULY 8TH 2015..MY ACCOUNT WILL BE OVER 90DAYS.YOU HAVEN"T REPORTED ANY OF MY PAYMNETS TO TRANSUNION,EXPERIAN,EQUIFAXI ATTACHED PROOF THOUGH YOUR OWN OMISSION, YOUR COMPANY IS REVIEWING MAY PAYMENTS TO BE UPDATED WITH THE CREDIT BUREAUS IF MONTHLY REPORTING IS AVANT STANDARD PRACTICES, WHY HAVEN'T YOU REPORTED MY ON TIME PAYMENTS? BELOW IS A PROOF THAT AVANT IS FULL OF ####!YOUR MARKETING PRACTICE IS FULL OF ####! Avant Compliance To [redacted] Jun Dear [redacted] Thank you for contacting Avant regarding the credit reporting for your account with usWe appreciate your patience in this matter Please be advised that we are currently reviewing our most recent data file, which contains credit reporting information for the month of MayWe hope to release this file to the credit bureaus in the upcoming weeksWith the release of this file, your account will be reported as currentWe apologize for any inconvenience this may cause If you have any further questions please do not hesitate to contact us at [redacted] or email us directly at [email protected] Sincerely, -- Avant Compliance Department [redacted] https://www.avant.com/ [redacted] I WILL NOT BE SATISFIED UNTIL YOU HONOR YOUR PROMISE AND REPORT MY PAYMENTS Final Business Response / [redacted] (4000, 15, 2015/07/14) */ Dear [redacted] Thank you for your commentsWe regret that you did not find our previous response satisfactory As you know, because your first payment was made in May 2015, the May credit reporting file is the first to report your account with AvantWe recently completed our review of this file as part of our reporting cycle, and have forwarded it to the major credit bureausAs each credit bureau follows its own schedule in updating their reporting, please be advised that this most recent information may not appear on your credit report immediately You were previously informed via direct email on June 15, that our May file was being reviewed, which you have quoted in your responseIn no way does the quoted communication disagree or conflict with our previous response which you have rebutted Avant has informed you of our monthly reporting practice in previous communications, and noted that this practice meets and exceeds all reporting standards as outlined in your signed loan agreementAs you have been informed, once a period of activity has been completed, our reporting files are released to the credit bureaus in the following month We trust this explanation resolves this matter to your satisfactionHere at Avant we go to great lengths to ensure a transparent and customer focused experienceIf you have any further questions or concerns, or if you would like a written explanation as to why we were unable to approve you please do not hesitate to contact our Compliance Department at [email protected] appreciate the opportunity to serve you Sincerely, Avant Compliance Department Final Consumer Response / [redacted] (2000, 17, 2015/07/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) I received a credit alert from [redacted] on 7/18/15, AVANT finally reported my account I hope that you reported me to all the credit bureaus [redacted] has been notified This matter with your company has been a nightmare THE ONLY REASON WHY I"M CLOSING THE MATTER...I'M TIRED OF DEALING WITH YOU

Dont get caught in getting a loan with AvantThey will try to rip every dime every pennies from youI got a loan from Avant because of my financial hardship and once I got the money I paid them off right away and they still set up their system to charge interest for an extra days, let say you pay on the 5th but their system will set up on the 7thHere is my storyDONT DONT DONTPLEASE TAKE MY WORDS AND YOU WILL FEEL SORRY

I was misled by Avant on the ability to repay a loan While attempt to pay down my loan balance, Evelyn P with the Section Management would not accept the payment amount as I had been told that I could pay I was originally told that I could call into the Customer Service and pay down the load amount, but when I called in, I was told that they would only accept an additional $towards the balance The reasoning behind denying my request was shady and Evelyn Pwas not willing to provide me any written documentation show the terms of our agreement and why the terms were being changed Totally unacceptable! I would like Avant to accept my payment in full and to close this account to resolve this situation

Dear [redacted] We are in receipt of your complaint with the Revdex.com (Complaint ID [redacted] Accordingly, an investigation into your account is pending and we will provide a response to your complaint as soon as possibleWe appreciate your patience and cooperation in the matter.If you have any immediate questions or concerns, please contact our Compliance Department directly at [email protected] appreciate the opportunity to serve you.Sincerely,Avant Compliance Department

Dear [redacted] We are in receipt of your complaint with the Revdex.com (Complaint ID # [redacted] )We are sorry to hear that you are dissatisfied with your customer experienceHere at Avant, we pride ourselves in providing excellent service to all of our customers and take all feedback seriously.We have attempted to contact you via telephone multiple times regarding this matter but have been unable to reach you.As you are aware, on June 27, 2016, you contacted Avant telephonically to update the bank account on file, and to have your payment scheduled for that same day debited from the updated bank accountDuring this call, you were correctly informed that Avant requires customers to provide a voided check or bank statement in order to update the bank account on fileThis documentation ensures that the new bank account is a personal account in the customer’s name, and assists Avant with preventing fraud and identity theftWe apologize for any inconvenience this policy may cause.Additionally, please note that Avant sends payment files to your bank one (1) business day in advance of your payment dateThis is due to the processing time required by banks, and ensures that the bank processes the payment on the scheduled dateThis requires that any changes to ACH payments be made at least one (1) business day in advance of the scheduled paymentAccordingly, you were correctly informed during the call that Avant was unable to honor your request to modify the payment due that same dayAs a courtesy, Avant has not assessed a Non-Sufficient Funds fee due to your returned installment paymentIf you wish to proceed with updating the bank account on file, you may do so by providing the requested documentation to [email protected] you do not wish to provide the requested documentation, you may opt out of automated ACH payments by sending a written request to the email address listed above, and instead make payments via debit or credit card, paper check, or money order.Here at Avant, we go to great lengths to ensure a transparent and customer-focused experienceIf you have any additional questions or concerns, please contact our Compliance Department directly at [email protected] appreciate the opportunity to serve youSincerely,Avant Compliance Department

So far my experience is positive as I have nothing to complain aboutI am months into my loan [redacted] and [redacted] would not even give me a chance, and denied my application without even attempting to work with meHowever, Avant looked over my application, verified all information, called me back for some information which I promptly sent to them and I was approvroved for the exact amount requested within less than hours and the money was in my account the next morningMy account is still brand new so absolutely nothing bad to say so far

this company is great had no problems getting my money the very next day I would recommend this company to everyone that needs cash fast and cant get through your bank

Initial Business Response / [redacted] (1000, 5, 2015/06/22) */ Dear [redacted] , We are in receipt of your complaint with the Revdex.com (Case # XXXXXXXX)We are sorry to hear that you are dissatisfied with your customer experience with AvantHere at Avant we pride ourselves in providing excellent customer service to all of our customers and take all feedback seriously As you know, the issue regarding your account was resolved on June 16, and you indicated that you were satisfied with the resultWe apologize for any inconvenience We trust this explanation resolves this matter to your satisfactionHere at Avant we go to great lengths to ensure a transparent and customer focused experienceIf you have any additional questions or concerns, please contact our Compliance Department directly at [redacted] @Avant.comWe appreciate the opportunity to serve you Sincerely, Avant Compliance Department

Dear Shiela [redacted] , We are in receipt of your complaint with the Revdex.com (Complaint ID # 11127079)We are sorry to hear that you are dissatisfied with your customer experience with AvantHere at Avant we pride ourselves in providing excellent service to all of our customers and take all feedback seriously.As you are aware, on February 3, you initiated a loan request at www.Avant.comYour loan request was approved on February 5, and a copy of the executed loan agreement was sent to the email address on fileDue to an isolated system issue, your loan funding was delayedAccordingly, on February 8, you were informed that Avant required you to sign an updated loan agreementLater that day, you signed an updated loan agreement and funds were issued to your account on or about February 10, 2016.We apologize for any inconvenience this delay may have causedAs you are aware, on February 15, 2016, Avant emailed a request for documentation detailing any bank fees that occurred as a result of this delay and, as a courtesy, offered to refund all applicable feesAdditionally, Avant has attempted to contact you telephonically in an effort to resolve this matter, but was unable to reach you.We trust this explanation resolves this matterHere at Avant we go to great lengths to ensure a transparent and customer focused experienceIf you have any additional questions or concerns, please contact our Compliance Department directly at [email protected] appreciate the opportunity to serve youSincerely,Avant Compliance Department

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11094567, and find that this resolution is satisfactory to me Sincerely, Bessie [redacted] Thank you all very much