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I feel that California Family Fitness steals money from peopleWhen I went to cancel my membership they tried to take another months dues out the INSTANT I went there to cancelThe date that the monthly fees were due at the SAME day EVERY SINGLE MONTH FOR YEARS!! I still had weeks to go before the fee was dueTHANK GOD I went to my bank to cancel my ATM card and reissued another oneOtherwise they would've stolen $out of my account
Also they allow children to run around and play on the equipment with no supervisionWitnessed several times children running around the pool
When we were having the water shortage the Cal Fit on Fair Oaks had multiple showers that would constantly run waterYou couldn't turn it off all the wayI emailed them several times about this issue and as far as I know they still haven't fixed itAll the times that I would go (I went to times a week) water would always be coming outI would guess that you could fill at least swimming pools with just the amount I saw
The equipment was either really old and beat up or it was out of order for weeks at a time
How they manage to sleep at night makes me wonder.??

Dear Revdex.com,
I tried to move to Sacramento but for some reason I was not welcomed into the communityI tried to attend *** studiosThey were very mean to me at the *** *** *** ** *** ***I went to *** *** in Midtown Sacramento*** caused me extreme heat injuries I am an E-Army soldier on a Line of DutyMy original heat injuries are from my deployment to IraqI cannot do heated ***I was unaware that *** turns their temperature up to 105F degrees during *** *** They pemanently damaged my faceSo I can no longer go to almost any *** studio anymore I am an advanced yogi, an artist, a model and a coloratura mezzo-soprano with a four -octave rangeThose women were very mean and jealous of me
I went to California Fitness Center to try to the 7-Day Free Trial thereI met with the manager at California Fitness CenterWe enrolled me on a month-to- month basis I clearly stated to the manager that I was only interested in a mont

My friend is member of California Fitness at this locationHis membership has total people under his accountWe all went to ask to add me as third person in my friends account*** who is California Fitness employee at this location told us he can add one more person to account for $additional costHe looked into my friends account and gave us a note about mentioning total cost of person as $He asked us to come next for enrollmentNext day when I was in area I went to this location and met *** who is sales manager for this location***, *** and I discussed about adding me as third account member in my friends account*** looked into my friends account and told me we can add you for $additional cost as third personEven they asked me to complete membership waiver form and they took copy of my driver license*** asked me to come with your friend who is primary account holder of this account as he needs to sing the enrollmentTill this point everyone on

After fulfilling one year of contract I tried to cancel the member ship, so, I called corporate numberThe rep I talked to told me that I need to go the branch in person & follow the cancellation processI went to the local branch and I was told that manager is not there but I could just send an email to cancel itI found an email address of the branch I was going to and I sent an email since I could not cancel by calling and visiting the local branch that I would like to freeze my membership for three monthsI also called my bank to stop payment to California Family FitnessBut I keep getting calls from California Family Fitness asking for paymentSo, I visited other local branch in Elk GroveI was told that the manager is busy with client and waited for a while then I came to know the manager was either gone for the day or still busy with other clientThen I asked rep to freeze my account for three monthsBut in the mean time I keep getting calls from corporate office telling me to pay the duesI was harassed by collection department of California Fitness her name is LolitaI even asked her why they are harassing me by calling to pay the duesLolita told me that she is with collection team and she doesn't know the story all she knows is that I have not paid the duesI told her that since November of I have been trying to cancel the membership but I was told to go to local branch and local branch told me to call corporate office or send an emailI was told to go back & forth between corporate office and local branch and here Lolita kept calling meI felt being harassed by California FitnessBut no positive response from the rep - LolitaI felt like it's been a rip offIs it how they treat customers? Once you sign up with them, there is no way out it seemed like and even if you do not want to use it, but they keep billing you and keep calling to payWhat a rip-off?

In May, my wife contacted California Family Fitness to cancel our long-standing (year) account She was told by the staff that cancellation MUST be done in person at the Corporate Office My wife explained that we could not go to the corporate office to cancel the membership because their works hours(8am-5pm) are the same as ours, and ONLY then was an alternate way offered up: Go into a location and the local staff at the gym facility can help us cancel
My wife went to the Folsom location to cancel our membership, and the staff refused to do it, claiming AGAIN that it had to be done at the corporate office during business hours When she pushed back and said "your corporate office sent me here and said you would do it", the manager just shrugged and said "we don't do that here." My wife left angry and frustrated
A few days later, I myself went into the Orangevale location, which is located in the same building as the corporate office, thinking the location would

I went to the California Family Fitness facility in Folsom on Friday, Jan 13, I wanted to obtain the free 7-day pass that is advertised on the CFF website: *** The offer says: "Get your day Free Trial today - no strings attached!"
It then mentions "MUST be years of age and a local resident."
Since I am over years of age, and I just moved to Folsom as a permanent resident -- so I thought I met all the criteria However -- despite their claim - -there are ADDITIONAL strings attached and limitations on this offer
As I informed ***, the CFF staff member who was assigned to discuss my request for a 7-day free pass, I had previously lived in Folsom from until During this period, I was a loyal, long-term paying customer of CFF I moved out of the area in and had not been a CFF member for the past eight years

Asked to cancel membership due to health

I recently sold my home in Arden Park and moved out of the areaWe joined Family Fitnes over ten years agoMy wife called twice to cancel the membership and was told some bt that only I cound cancel the membership even though we both signed the initial documentation Folsom
I have since called twice and tried to cancel I was told that I couldn"t cancel because I had to speak to *** ***
This has to be illegal
I switched banks so the ATM card that they have on file is no longer validConsequently they are billing me for two months of use and I haven;t stepped foot in their facility
Family Fitness tactics are truly shadyThey play all kinds of shenanigans with membershipIf youwhen you modify your membership they change your terms and don';t even tell you

I signed up for this gym but when I had signed up I asked the worker about any cancellation fees and that if I for some reason wanted to cancel it would I have to pay and he told me there was no cancellation fees that I can just freeze the account so I signed up and like months later I wasn’t able to keep going to the gym anymore so I canceled it and when I canceled it the guy that canceled didn’t tell me that there was a cancellation fee either but month later I get this mail for California fitness saying I need to pay a cancellation fee of $like none of the workers told me there was a cancellation fee it’s a fraud telling customers that there isn’t a cancellation fee yet when they think they canceled it they get a letter in the mail saying they have to pay a certain amount of cancellation

When I first walked into the downtown location, my intent was employment as a group instructor*** ***, a sales representative, capitalized on that by assuring me that I would gain more access, thereby gaining favor with the employer of the group fitness instructors of California Family FitnessHe saw my hesitation but decided to haggle with me anyway, I agreed to the membership with his words in mind; those who work at family fitness will not pay the fee of membership of courseI signed upI have not been employed by CalFit in the time since then, I did however for a time work out at the facility and noticed the amenities have since gone downhillI went to the gym until it became impossible to go anymore due to work and schoolI changed credit cards over that time due to my card expiring and called CalFit to address the changes a few timesI couldn't reach anyone during those times
I was finally able to get a hold of *** *** and he stated that I would have to not

I joined Cal Fit in 1/15/Please note it is the BOND ROAD location(I went through the process twice and selected the Bond Rdlocation but the Laguna location kept populating in the form.) I have the original contract in my possessionI agreed to a rate of 69.00/month and a annual maintenance fee
I am complaining because Cal Fit is not honoring the contractI was just informed on 11/7/by *** ***, when I question my bill that my annual maintenance fee is now The only changes I have ever authorized are changes of adding and deleting my children's membershipThe club representatives have asked me to sign their electronic signature pad to authorize the additions and deletion of my children on my accountI was not ever verbally informed the signature would change the terms of my contractAnd they also increased my rate ( for my husband and I) to74.99/monthI think that if they are using the signature for the changes related to my childre's membership

I have fell off the elipitcal 2x on a broken machine there should be signed I have given complaints after complaints I pay and I want my contract to be over without penalty the elipitcal got stuck in a cycle which cause my broken disc to swell up

I tried cancelling my membership in March of 2018, because I moved, and the manager there at the time said she would freeze my account because I wasn't able to provide documentationSo, in July, I called and payed $143, for early cancellation with moving fee and sent them documentation showing my new addressFine, I felt relived that they would finally leave me aloneThen, in August, they started to charge me 64$, and now are saying I owe them 364$ for termination and for the month of AugustAbsolutely ridiculousThey will not leave me alone and continuer to be arrogant over the phone in personI am a college student who works jobs and goes to schoolNot sure how I will come up with 364$ nowEveryone I have spoken with keeps telling me different thingsClearly, I am not the only one with this issue

This facility has unsafe entrance areasOnce I brought this to the attention of the employee on site I was approached by the manager asking if I had a problemWhen I explained my concern my children and I were told to leave or the police would be called.I have since asked to have my membership terminatedTo date I have not had any success.Furthermore after numerous trips to the facility to address this concern I have yet to even get a return phone call

We enrolled at California family fitness about a two months ago I Only used your installations once When I came a took the body fit class the instructor told me that I had to pay $for a package of classes I said that I was told by *** *** who signed me up that I could come to any class any timeSo he misinformed meAlso Mr *** said that I was no going to be charged for another month and three days later my credit card was charged
I don feel I should pay a cancellation feeSince I agreed to something based on misleading information, please let me know what are you going to do to fix this problem

California Family Fitness, Natomas CA: I wish I could rate this gym a zeroBoth my husband and I met a sales person at the fitness expo we signed up for a day trialAnd we were told to cancel with him so we dont get charged if we decide we dont like itOk perfect so we thought we would give it a tryUnfortunately we live and hr away from the gym and commute to work so we weren't able to squeeze in one daySo on the 5th day I went in person to cancel the membership, I spoke to a gal there I told her it just wasnt going to work out for us that I needed to talk lto the guy that signed us upShe said hes not here but no worries I will make a note in the system that you are cancelling you acctPerfect!! I left at ease thinking I was not going to be chargedAs I going through my banks statements which I rarely do I keep seeing a monthly charge of $on my acctI called the gym and the gal that had put the note was a manager and she said the note she put in there stated "I was TRYING to cancel my acct" not that it was cancelledAnd that I have to go in person (drive an hr) and sign a paper to cancel, or go through corp but that it will take longerSo she added up the months and ive been charged $for months already and they cant refund it(Mind you, my husband, kids nor I have ever gone) Very unhappy at this pointWill stick with planet fitness from now onThis is ridiculous

I established a family membership with California Family Fitness years ago for a monthly fee of $The contract I signed stated this membership fee would remain at the same amount But as of the first of the year (2017) California Family Fitness recently raised my monthly fee to $They also were sneaky about it and did not inform me of the increaseI had to discover it on my monthly credit card bill (since I had automatic monthly debit set up to pay the membership fee)
I have called California Family Fitness twice in the past two months to try and resolve this issue and they never got back to meThe first call (3/24/2017) I spoke with *** and he said he would get back to me in a couple of daysThe second call (4/3/2017) I spoke to a billing person and she forwarded me to leave a message for ***'s manager "Summers" and she never returned my call

If there could be a negative star rating that would be my choice
DO NOT SIGN UP FOR A DAY TRIAL OR FIRST MONTH FOR 1$
ITS A SCAM!!!!! I REPEAT ITS A SCAM!!!!!!
I was deliberately lied to in order to get me to sign up for a trial
I asked not once BUT TWICE if there was any obligation past the first month for 1$ and was told NO But there was, I was charged 85$ for a month after the first month trial period
Not to mention when I asked for customer service in person I was immediately confronted by nothing but unprofessional, rude, cocky individuals
EXCEPT FOR SerenaShe was the only one in that place that had the slightest clue what customer service was
They got me, but I will never let anyone I personally know sign up with this trash facility
*I never even went once and This is my first poor review or review in general for that matter, I have ever written online

Dear Sir or Madam I have been a loyal member at this place of business for years under contract to pay a month they changed that on me without notice I am very disappointed I have called the actual gym and corparate office twice with no response please intervine Thank you *** ***

I started a gym membership with an agreed rate of (at Law Enforcement rate) monthly Dec The sales associate took a copy of my law enforcement ID In Feb I noticed that I was actually being charged I attempted to get this resolved several times through phone calls and in store visits I was told a manager needed to address the issue and that a manager would contact me A manager never called I went into the gym on the dates I was told a manager would be in and when I arrived a manager was not availableI put a hold on my account to hopefully resolve this and continue my membership with out cancellingI finally decided to cancel because they would not honor the agreed upon rate of I was required to pay a cancellation fee of