B & G Tires Of Clear Lake

Thank you for contacting OpenSky!The customer has been issued a refund for the bracelet that was not receivedWe apologize of the inconvenience.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[I cannot get anyone to understand I have a debit from my bank account for $27.97 that should not be there. I ordered four items from OpenSky was charged for five items. I only received one top which is black not burgundy. I have been charged for two tops not one. Yes I know when they receive the black top I will be refunded $27.97 but I have also been charged for a top I never received. I am sending separate email to show debits from my bank account.    
Sincerely,
[redacted]
 
 12/14/201612/14/2016Point of Sale DebitL340 DATE 12-13OPENSKY PROJECT IN844-707-7779$75.95 12/14/201612/14/2016Point of Sale DebitL340 DATE 12-13OPENSKY PROJECT IN844-707-7779$75.95 12/14/201612/14/2016Point of Sale DebitL340 DATE 12-13OPENSKY PROJECT IN844-707-7779$75.95 12/14/201612/14/2016Point of Sale DebitL340 DATE 12-13OPENSKY PROJECT IN844-707-7779$75.95

Thank you for contacting OpenSky!The customer was issued a full refund on this order on April **,2016.Please follow up with your bank. Thank you

Thank you for contacting OpenSky!The missing item has been reshipped to the customerWe will be refunding the customer the shipping and handling charges to make up this experience.Thank you for shopping OpenSky!

Thank you for contacting OpenSky! The customer on this order was issued a full refund on 1-*-16.The product can be kept for all of the inconvenience. Thank you for shopping OpenSky!

Thank you for contacting OpenSky!We are sorry to hear about this experience.We have issued you a return label for this order.Once the item is received back you will receive a full refund.We are sorry for the inconvenience.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!We have reached out to the merchant to see if they have received this item back.However do you have the return tracking information to expedite this process.Thank you in advance.

Thank you for contacting OpenSky!We have issued a return label for a full refund.Once the item is received back, a refund will be applied to your credit card.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

My order was submitted on September **, 2015.  I had to follow up with the company to receive the shipment which finally arrive October **, 2015, almost a full month after the order was placed.  When I opened the package I discovered that I had been sent the wrong size.  I want to stress that I ordered my correct size but was shipped the wrong size, so totally the merchants fault.  I immediately reported the issue and was told I would receive a replacement and return shipping label for the incorrect item.  Almost a month after that I was advised that the merchant would NOT ship a replacement to the original shipping address and I would need to supply a different one.  I have dropped the incorrect item with the Post Office and now I'm being told that I must wait until the merchant receives the item before they will begin to process a refund.  Again, this was 100% the merchants fault and they have had my money for 2 months and I have nothing.  I should NOT have to wait any longer to receive my money back.  The merchant is at fault for not handling this in an expeditious manner which has caused me to be out the money for 2 months.  I want an immediate refund.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We are sorry for the inconvenience.This item is still within the 14 day return policy.We recently started self service return, and this is an error on our part.We have emailed you a return label once the item is received back you will receive a full refund.Once again...

we apologize for the inconvenience.Thank you for shopping OpenSky!

Thank you for contacting OpenSkyWe are sorry for the inconvenience, due to no movement on the tracking provided.We have issued the customer a full refund on this order.Please allow 3-5 days for the funds to apply to the original method of payment.Once again we are sorry for the inconvenience.

Thank you for contacting OpenSky!We are sorry for the delay with the shipment of your order.We have issued you a full refund.Once again we are sorry for the inconvenience.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I received memo but the representatives stating otherwise on his email. I like to clarify the detail he's intended to leave out. Here is the breakdown of my full refund of items returned so far.I am awaiting two more items unbeknown to me and was not detailed they are coming in from outside the USA . That was not disclosed and has been weeks now since the initial order, I can't cancel because it kept saying shipping in processing or I would have to end this nightmare. I like for open sky tohonor the full refund owe below . These are returned and shipped back to open sky. I want to make sure Martin representative does not seek loopholes to deduct my full amount and honor his !00% refund. He is stating now he will only provide one item at $16.95 ... please read email below. I made sure in details email the items returned were defective , manufacturer poorly, incorrect and falsely advertised.I also need to address these last two items advertised crochet beach dress cover paid $41.99 a long shirt advertised material cotton paid $38.67.They were not delivered yet . If they come inon the same misrepresentation of unfair trade . I will return for full refund at no cost to ship back by open sky as they are at fault. I would like to clarify this in hopes to not allow this company to drag the process out.Here are items returned to open sky before the 14 day return and the amount of my full refund due so far;1. The false advertising ofbeige chiffon that came in as 100% polyester and pinkpaid was $33.58.*. I expect this in full and not have to pay to return ship nor deductions as it was manufactured andcompany errors.2.The falsely advertised crochet grey and manufacturer error I paid was $23.24 I paid shipping on every item separately with this company yet they ship to me in one box .*expect this in full and not have to pay to return ship nor deductions as it was manufactured and companyerrors3.The falsely advertised misrepresented tie die shirt. I paid $22. 98 again this company charged me for every item shipped separately. They shipped it in one package* I expect this in full and not have to pay to return ship nor deductions as it was manufactured and company errorsI wanted to mention I was charged and paid each item shipping charges separately . When received the items they came in one packaging. The postmasters said that was cheaper for them yet I was charge twice as more. Again deceptive practices.I have taken days continuous hours to provide proper assistance , proof , acting as quality control for this company that has questioned my intelligence and integrity.I have settled for items that I have to gift or repair to make things less of hassle as is proven thus far.Martin,I hope you will conduct the proper fair trade acts of consumer practices and provide me with my requested recourse of actions in its entirety. I expect these in full 100% refund.Regards ,[redacted]
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

My complaint hasn't been resolved because they stated my refund would be less after shipping charges. They have not contacted me with this dispute.

Revdex.com:
I have reviewed the response made by the business...

in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 So far the tracking # they gave has had no movement, just like the original order. I will wait and see. People need to know that this company only responds to consumers when a complaint is issued to the Revdex.com.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!Per the customers request this order has been canceled, and the customer has been issue a full refund.Please allow 3*5 days for the funds to apply to the method of payment used.We are very sorry for the inconvenience.Thank you

Thank you for contacting OpenSky!We are sorry to hear that you received an incorrect product.We have emailed you a return label, for a full refund.We can be reached at ###-###-#### for immediate assistance.Once again we are sorry for the inconvenience.Thank you for shopping OpenSky

The refund has been issued and can take 3-5 business days to post to your account.

Hi!We are sorry to hear about this experience, and the confusion.We have reached out to the merchants and requested the order be canceled.We have reported this issue to our tech support team for further investigation, this is the first incident of this nature that has been reported.We will continue...

to follow up with you via email.Thank you

Thanks for contacting OpenSky's Customer Love team! We've received your request and will get back to you with an answer as soon as possible, usually within a day or two. You also may be able to find immediate answers by searching our trusty Help Center, where you can find answers to commonly asked...

questions. All the best, OpenSky Customer Love This message was sent to [redacted] in reference to Case #[redacted].