B & G Tires Of Clear Lake

Thank you for contacting OpenSky!All items on this order have been delivered.Can you please specify which item you have not received.Thank you in advance.

Thank you for contacting OpenSky!OpenSky is a marketplace where 1000's of merchants sell their products.We have issued you a return label for this product.Once the merchant receives the return, you will receive a full refund.Thank you

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.I would like to add that I did not get a response from OpenSky's customer service staff about this part of my order until I filed the Revdex.com complaint. Within 24 hours of filing the complaint, I had a refund.Thanks to the Revdex.com!
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
I confirm I only receive one top, this is what I've been trying to tell everyone from the beginning in fact both tops had same tracking number but I only received black.  I am not in the habit of lying about anything even if I am wrong
. Sincerely, [redacted]

OpenSky has been in contact with [redacted] to resolve this issue. As of 9/**/2017, OpenSky provided a full refund for $36.98. Please allow 3 to 5 business days for the funds to be returned to the credit card. The reference number for the credit is [redacted]. We apologize for any inconvenience.If...

there are any further concerns, please let us know. We are happy to help.

Thank you for contacting OpenSky!We are sorry to hear about this experience, we have issued you a full refund.Please allow 3-5 days for the funds to be applied back to your credit card. Thank you

Thank you for contacting OpenSkyWe are sorry for the confusion.Attached is a return label once the item is received back you will receive a full refund.Thank you

Thank you for contacting OpenSky!We are sorry to hear about this experience.Unfortunately this product is outside of our 14 day return policy and 30 day holiday return policy.We are unable to process a return/refund on an item that was ordered over 4 months ago.In hopes to make this experience up to...

you we have applied $10.00 in Osky cash on your account, that you can use on a future purchase.Once again we apologize for the inconvenience.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!We are sorry to hear about this experience.Unfortunately the merchant is out of stock on this option.We have applied $30.00 in Osky Cash to your account, so when this item is back available you can purchase it at no charge.Once again we apologize of the...

inconvenience.Please let us know if we can be of additional assistance.

Thank you for contacting OpenSky!We have requested that the merchant send you the charger ASAP.We are very sorry for the inconvenience.As soon as we hear and update we will pass on the information to you.We have also sent you a return label in case we do not receive an update in a timely...

manner.Thank you

Thank you for contacting OpenSky!Attached is the return label that was sent to the customer originally on 7/*/16.Once the item is received back by the merchant we can process a return/exchange.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  Refund has been made in full.  Thank you.
Sincerely,
[redacted]

Thank you for contacting OpenSky!This customer has filed a credit card dispute with their bank, and at this time it is currently being handled by the bank.There is no action we can take.Thank you

Thank you for contacting OpenSky!When you initially place your order a pending authorization is placed on your card.No funds are deducted until your items are shipped out.Due to this order was canceled and the item was not shipped, no funds were deducted.The pending authorization was voided from...

your card.Please don’t hesitate to contact us back if you have additional questions.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have not yet received a refund. I just checked my credit card, my [redacted] account, and my open sky account for a refund and it is not there. The last transmission I got from them was on [redacted] and is as follows:DEC **, 2015  |  05:00AM EST Jay B[redacted] replied: [redacted].
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

HI! We are sorry for the inconvenience.We have requested a replacement be sent out to the customer ASAP.Thank you

Thank you for contacting OpenSky!The customer has been issued a full refund for this order on today in the amount of $20.55.  Please allow 3-5 business days for the funds to apply to your credit card.Thank you

Thank you for contacting OpenSky!We are sorry to hear that an item is missing from your purchase.We have sent you a return label so you can return the item for a full refund.We are sorry for the inconvenience.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the response made...

by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
They are still not addressing the issue of false advertising and potentially illegally marketed products. Just issuing me a refund and having me return the product is not protecting the consumer. There are too many complaints to the Revdex.com regarding this company for them to have an "A" rating. A company should not be able to scrub their image in this fashion. Please actually investigate my claim that they may be conducting business in an insincere manner.  
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have reached out to the merchant and requested that they make an exception request.We will let you know as soon as we receive a response.