Dana "DJ" *** (of Keefe's A/C, Heating and Electrical) demonstrated real tenacity and diligence in solving my central air conditioning problem and getting my Trane back on track on running on timeThanks, DJ
John Bis my regular serviceman at *** *** *** in Slidell He does an excellent job, cleans up the work site when finished, and is extremely dependable I really appreciate the excellent work Thanks, John
Margaret BRoy
From the time I made the initial call to the time the job was completed everything was handled in a professional manner Jasmine kept me informed on when the service tech would show up until he was on his way They even worked with my schedule John explained everything to me including understanding the meter readings He covered everything so I could make a smart decision Nice guy and would request him again Would definitely use this business next time
The best A/C company I have used in the past years They are prompt, courteous, and generally very competent The man who usually comes is totally trustworthy and finds what needs to be done immediately I feel very comfortable with John Keefe's is lucky to have him
John has been our technician for a number of yearsHis work is performed in a conscientious manner and he always takes the time to explain things to customers
Keefe's is very dependableThe technician, Dana Mwas very professional, knowledgeable, and efficientHe took the time to explain what was going on with our system and resolved the problemVery positive experienceSame day service, and the ability to schedule appointments online
John B with Keefe's AC and heating was at my home today I want to commend him for his great customer service Attentive - prompt and notably working on the best of customer service - Thank you John B To manager's - young man - deserves great kudos
Excellent service, showed pictures of work done and/or showed me as he performed workExplained costs and since its seems important, he wore his bootiesAlso, appreciated that he did not reek of cheap cigarette smokeDon't mind if they smoke, just use some Febreeze before coming into a houseI have asked other service providers, some object others don't
Very pleased with the service provided by Keefe’sReplaced my a/c and heating equipmentInstallers were very professional, covered all my carpet to prevent damage to it and when finished cleaned up all their mess, showed me how to operate new equipment, and even vacuumed my carpetsHauled all old equipment away
Above all, I was extremely appreciative of Keefe's speedy service since they came out the same day that I called for an appointmentJuly in New Orleans is not an ideal time to have AC issues but John Bwas very professional, polite, helpful, and patient while explaining the results of his inspection, the cost involved, and his own recommendations moving forward to avoid this in the futureHopefully I will not need them again anytime soon, but if I do...I would call them first for sure
Chris O came to check our a/c system for the summer He arrived on time He was professional and thorough He spent time to explain how we can get the most from our unit and keep it working efficiently I would recommend Keefe's to others and specifically Chris
We had a perfect service call with your very professional service technician, Kyle ***, who called in advance to let us know when to expect him Once here, he diagnosed our problem with the upstairs 'frozen' unit immediately He explained to us that changing the old worn-out capacitor (which he had correct part in his service vehicle) would get the compressor working again, and it did! While he waited for the thermostat to go down degrees to make sure it was operating correctly, he told us exactly how to take care of our AC drainage line in the attic every month and other great reminders, too He was most courteous, friendly, and professional throughout his visit We will definitely ask for his services next time we need help again I highly recommend Kyle Tto anyone needing AC or heating services
Positive Kyle Tcame out to service our air conditioning systems Keefe's had installed a new internal system years ago, but that part of the house never cooled properly - my daughter was very uncomfortable in her roomKyle discovered that an installation had not been done correctly Kyle repaired the system at no cost to us My daughter's room is now cool, and that's critical in July in southeast LouisianaThere aren't too many businesses that admit a mistake was made and correct it appropriately I would recommend Kyle Tand Keefe's
Had to get a entire system installed, was not looking forward to it but, Keefe's really made the entire process easy and frankly I trust themFrom sales to install the whole process was pain free and quick, Emily did the install and did a fantastic job, I really can't be happier with the work performedThey really are professionals
MrChris Dwas very helpful and professional
Dana "DJ" *** (of Keefe's A/C, Heating and Electrical) demonstrated real tenacity and diligence in solving my central air conditioning problem and getting my Trane back on track on running on timeThanks, DJ
John Bis my regular serviceman at *** *** *** in Slidell He does an excellent job, cleans up the work site when finished, and is extremely dependable I really appreciate the excellent work Thanks, John
Margaret BRoy
From the time I made the initial call to the time the job was completed everything was handled in a professional manner Jasmine kept me informed on when the service tech would show up until he was on his way They even worked with my schedule John explained everything to me including understanding the meter readings He covered everything so I could make a smart decision Nice guy and would request him again Would definitely use this business next time
Brian was to the house within the hourHe was very professional and even let my dog sit in his lapI couldn’t be happier with his service
The best A/C company I have used in the past years They are prompt, courteous, and generally very competent The man who usually comes is totally trustworthy and finds what needs to be done immediately I feel very comfortable with John Keefe's is lucky to have him
John has been our technician for a number of yearsHis work is performed in a conscientious manner and he always takes the time to explain things to customers
Dana did the yearly maintenance on our heater He was on time, efficient and professional
All contacts with members of the team were friendly, courteous and professionalWork was finished in a timely manner and on time as promisedARoques
Nestor was a pleasure to deal withOn time and work completed correct the first time!
Keefe's is very dependableThe technician, Dana Mwas very professional, knowledgeable, and efficientHe took the time to explain what was going on with our system and resolved the problemVery positive experienceSame day service, and the ability to schedule appointments online
John B with Keefe's AC and heating was at my home today I want to commend him for his great customer service Attentive - prompt and notably working on the best of customer service - Thank you John B To manager's - young man - deserves great kudos
Excellent service, showed pictures of work done and/or showed me as he performed workExplained costs and since its seems important, he wore his bootiesAlso, appreciated that he did not reek of cheap cigarette smokeDon't mind if they smoke, just use some Febreeze before coming into a houseI have asked other service providers, some object others don't
Very pleased with the service provided by Keefe’sReplaced my a/c and heating equipmentInstallers were very professional, covered all my carpet to prevent damage to it and when finished cleaned up all their mess, showed me how to operate new equipment, and even vacuumed my carpetsHauled all old equipment away
Above all, I was extremely appreciative of Keefe's speedy service since they came out the same day that I called for an appointmentJuly in New Orleans is not an ideal time to have AC issues but John Bwas very professional, polite, helpful, and patient while explaining the results of his inspection, the cost involved, and his own recommendations moving forward to avoid this in the futureHopefully I will not need them again anytime soon, but if I do...I would call them first for sure
Chris O came to check our a/c system for the summer He arrived on time He was professional and thorough He spent time to explain how we can get the most from our unit and keep it working efficiently I would recommend Keefe's to others and specifically Chris
Excellent experience from initial call to payment
We had a perfect service call with your very professional service technician, Kyle ***, who called in advance to let us know when to expect him Once here, he diagnosed our problem with the upstairs 'frozen' unit immediately He explained to us that changing the old worn-out capacitor (which he had correct part in his service vehicle) would get the compressor working again, and it did! While he waited for the thermostat to go down degrees to make sure it was operating correctly, he told us exactly how to take care of our AC drainage line in the attic every month and other great reminders, too He was most courteous, friendly, and professional throughout his visit We will definitely ask for his services next time we need help again I highly recommend Kyle Tto anyone needing AC or heating services
Positive Kyle Tcame out to service our air conditioning systems Keefe's had installed a new internal system years ago, but that part of the house never cooled properly - my daughter was very uncomfortable in her roomKyle discovered that an installation had not been done correctly Kyle repaired the system at no cost to us My daughter's room is now cool, and that's critical in July in southeast LouisianaThere aren't too many businesses that admit a mistake was made and correct it appropriately I would recommend Kyle Tand Keefe's
Had to get a entire system installed, was not looking forward to it but, Keefe's really made the entire process easy and frankly I trust themFrom sales to install the whole process was pain free and quick, Emily did the install and did a fantastic job, I really can't be happier with the work performedThey really are professionals