Keefe's Air contacted me about a recall on a couple of Lenox AC units purchased in April They sent out a tech (John B) and he made the replacement on the needed parts in under minutes per unitJohn B was extremely nice and professionalHe also answered questions I had that were not related to the recallVery good tech
Keefe's has been providing excellent home air conditioning & heating services to me for many yearsThe service technician today was James BellHe was very professional and friendly throughout the service appointment He explained the cause and effect of my heating problem, and he was able to successfully complete the job in considerable time
Keefe's did a great job repairing my A/CI made a request on their web page the night before and I got a call first thing the next morningDana M came out and fixed everything rather quicklyHe was very knowledgeable and explained everything that he was going to do clearly
Nestor
Job done exceptionally wellVery thorough, professional, paid attention to detail, explained all aspects of the work done clearlyI recommend this young man and the whole team that worked well togetherVery pleased
Dana was very professional and had excellent customer service skills He has serviced our home several times in the last few years and is always accommodating and helpful
Mike Tellefson, Service Technician
Mike is a professional and a personal personHe informed me of the process and was needed to correct my problem, that made the entire service experience really pleasant
Firstly, The after hours answering service representative, John, was very polite and professionalSecondly, Gracion W is a prompt, knowledgeable technicianHe was at my home within the time he gave me, fixed the problem while explaining the issue then stayed several minutes to make sure it was working properlyThe issue was fixed in a matter of time that I've never seen before while being a homeowner for yearsI also recommend one of the Protection Plans, which I am a member of, if you like to save moneyThank you
Very pleased with the service provided by Keefe’sReplaced my a/c and heating equipmentInstallers were very professional, covered all my carpet to prevent damage to it and when finished cleaned up all their mess, showed me how to operate new equipment, and even vacuumed my carpetsHauled all old equipment away
Jeremy was professional efficient and thorough He was servicing our B&S generator but also advised on service issues needed on our A/C unit which is right next to the generator, as well as our gas heater Great job Thanks, Jeremy!
I purchased a new home and during the inspection, Keefe's addressed two issues very timely that were brought to my attention during the inspection Once moved into the house, there was another minor issue Both of these were addressed under warranty Both technicians were very friendly and knowledgeable I will continue to use them and would recommend them to others
John Bhas serviced our A/C and heating system for the past 5+ years He is thorough with his inspections and is always willing to provide information above and beyond our installed equipment He is a credit to the Keefe's A/C organization
New A/C unit was installed Saturday Overall, a very positive experience Technicians were very professional and polite Sidenote: I am trying to give a "5" review below, but the field doesn't look like it worksAlso, a phone number is required in a field below I do not give out my phone number The Revdex.com can send me an email instead
POSITIVE I called Keefe's after a thunderstorm The central air condition would not work I called Keefe's at 310PM Matt got me in mins He checked my system He found the CAP was broke He repaired the unit in less then mins His expertise showed He should be Promoted Thank You
Dana M was very professional and efficientHe explained what the problem was and the necessary repairs he would doHe also fixed the problem within the time frame he quoted to meI am pleased with the job he did
Keefe's Air contacted me about a recall on a couple of Lenox AC units purchased in April They sent out a tech (John B) and he made the replacement on the needed parts in under minutes per unitJohn B was extremely nice and professionalHe also answered questions I had that were not related to the recallVery good tech
unit was replaced with no problems, on time, and done in a timely mannerall refuse material was removed and job site was clean
Nestor was a pleasure to deal withOn time and work completed correct the first time!
Keefe's has been providing excellent home air conditioning & heating services to me for many yearsThe service technician today was James BellHe was very professional and friendly throughout the service appointment He explained the cause and effect of my heating problem, and he was able to successfully complete the job in considerable time
Keefe's did a great job repairing my A/CI made a request on their web page the night before and I got a call first thing the next morningDana M came out and fixed everything rather quicklyHe was very knowledgeable and explained everything that he was going to do clearly
Nestor
Job done exceptionally wellVery thorough, professional, paid attention to detail, explained all aspects of the work done clearlyI recommend this young man and the whole team that worked well togetherVery pleased
John B has been coming and doing our work for yearsHe is a true professional and a pleasure to work withAll employee's should be like this young Man
Dana was very professional and had excellent customer service skills He has serviced our home several times in the last few years and is always accommodating and helpful
Mike Tellefson, Service Technician
Mike is a professional and a personal personHe informed me of the process and was needed to correct my problem, that made the entire service experience really pleasant
Firstly, The after hours answering service representative, John, was very polite and professionalSecondly, Gracion W is a prompt, knowledgeable technicianHe was at my home within the time he gave me, fixed the problem while explaining the issue then stayed several minutes to make sure it was working properlyThe issue was fixed in a matter of time that I've never seen before while being a homeowner for yearsI also recommend one of the Protection Plans, which I am a member of, if you like to save moneyThank you
Dana did the yearly maintenance on our heater He was on time, efficient and professional
I was pleased with the responseI called at 8:a.mand had someone at my home by 9:I had the run Capacitor and Motor changed
John has been our technician for many years, always a positive experience with him, very courteous and knowledgeable
Very pleased with the service provided by Keefe’sReplaced my a/c and heating equipmentInstallers were very professional, covered all my carpet to prevent damage to it and when finished cleaned up all their mess, showed me how to operate new equipment, and even vacuumed my carpetsHauled all old equipment away
Jeremy was professional efficient and thorough He was servicing our B&S generator but also advised on service issues needed on our A/C unit which is right next to the generator, as well as our gas heater Great job Thanks, Jeremy!
I purchased a new home and during the inspection, Keefe's addressed two issues very timely that were brought to my attention during the inspection Once moved into the house, there was another minor issue Both of these were addressed under warranty Both technicians were very friendly and knowledgeable I will continue to use them and would recommend them to others
John Bhas serviced our A/C and heating system for the past 5+ years He is thorough with his inspections and is always willing to provide information above and beyond our installed equipment He is a credit to the Keefe's A/C organization
New A/C unit was installed Saturday Overall, a very positive experience Technicians were very professional and polite Sidenote: I am trying to give a "5" review below, but the field doesn't look like it worksAlso, a phone number is required in a field below I do not give out my phone number The Revdex.com can send me an email instead
POSITIVE I called Keefe's after a thunderstorm The central air condition would not work I called Keefe's at 310PM Matt got me in mins He checked my system He found the CAP was broke He repaired the unit in less then mins His expertise showed He should be Promoted Thank You
Dana M was very professional and efficientHe explained what the problem was and the necessary repairs he would doHe also fixed the problem within the time frame he quoted to meI am pleased with the job he did