Came home one day and the house was very hotI have a service contract with Keefes and gave them a callJohn came out and we discussed the age of my system and decided it was time to replace it
Positive Kyle Tcame out to service our air conditioning systems Keefe's had installed a new internal system years ago, but that part of the house never cooled properly - my daughter was very uncomfortable in her roomKyle discovered that an installation had not been done correctly Kyle repaired the system at no cost to us My daughter's room is now cool, and that's critical in July in southeast LouisianaThere aren't too many businesses that admit a mistake was made and correct it appropriately I would recommend Kyle Tand Keefe's
Cortez and Rickie arrived on time, were both very polite and professional, and installed a new HVAC unit I would definitely recommend Keefe's A/C to friends and co-workers based on this and previous experiences with the company
Keefe's was very helpful, informative, and professional I received reminders for my appointment, a call to let me know Jeremy was on his way, and he arrived when they said he wouldJeremy was scheduled to perform annual maintenance on my generator He answered all questions, he was knowlegeable and was very friendlyI would recommend Keefe's to anyone that needs maintenance/work on their generator
Called on a late Saturday afternoon and received a call from Jeremy, who arrived shortly thereafter Jeremy was very friendly, thorough, and explained what needed to be done and completed the work quickly Great experience
Dana is a great technicianHe comes to do both of our air conditioning system and is a pleasure to talk to when he is hereHe answers all of our questions and takes great care of us
John Barrived at the scheduled time after customer service called to inform me he would be coming shortly I first asked him to inspect the inside workings of my air conditioner/heater unit because condensation was collecting due to continuous running due to the high heat; nothing serious enough to collect water, but I was concerned He said this was normalOK, back to the problem of why I called The unit outside miracleously started after a day of not working He checked the refrigerant, a bit low, and a capacitor that was suspicious; I said do the repairs I pulled the fuses to the unit to turn off the outside unit and I said one terminal side was hot It was too hot for John, and the unit was probably not getting the full amount of electricity needed He crimped the holders for a firmer grip on one side of the fuse and it was running cool a short time later; I am glad he noticed that I told him I needed to replace some siding where about feet of those copper tubing going from the outside unit to inside unit were bolted to the siding He said I could drag the outside compressor a bit away from the house as the tubing is a bit flexible; good news for me and a great tip Now I used to charge up my cars with Freon and had a set of manual gauges for adding the gas But Keefe's has state of the art gauges which tells the tech exactly how the unit is running, and the recommended pressure readings, voltages are already listed on the unit specifications so it is just a matter of adjusting the unit back to factory settings Wow! I definitely recommend the company and their employees
We have been using Keefe's for years and have always been extremely satisfiedThey offer excellent repair install and the customer service is wonderfulWe recently had an issue with an older unit and called to set up a day and time to have it checkedThey sent out James Bell and he was greatHe took the time to explain our options cost differences and was very knowledgeable professional and helpfulHappy customers
I purchased a new home and during the inspection, Keefe's addressed two issues very timely that were brought to my attention during the inspection Once moved into the house, there was another minor issue Both of these were addressed under warranty Both technicians were very friendly and knowledgeable I will continue to use them and would recommend them to others
Walter has been our tech over the yearsAlways courteous, listens to your comments and gives advice on how to keep your system running wellHe test the system on our contract fall and spring for all the latest Quality AssurancesIf something needs to be done to add efficiency and longevity Walter lets you knowThank You Walter!
We had to have a new evaporator coil put in, and everything that goes along with that processThe entire experience was as pleasant as one could hope forMichael Cooper was one of the person team that did the install He was very professional, courteous, efficientThe service was outstandingHe did a great job of explaining everything We've been with Keefe's for over years, and have always been very satisfiedWe highly recommend themGreat company and great employee
These guys were greatAbsolutelyNelson, our sales rep, spent hours with us determining our best options within our budgetMike and Adam did a great job -- a full installation in an older nola houseThey were very flexible, patient, and got our input at every turn
I found the technician to be prompt courteous, very knowledgeable and extremely thoroughHe left no mess, wore shoe covers to protect the house and checked every aspect of air condition systemHe also reviewed its function and placed antifungal tabletsI feel that for the first time my AC system has been evaluated properly for the summer months
I had to replace an entire system in my homeMichael Cooper and Brad Lopez were the installers for the jobThey did an amazing job! Answered all of my questions, and left my home spotless when they leftThey stayed to explain all of my new equipment until I fully understood how to run everythingI couldn't have asked for a better teamI highly recommend Keefe'sWe will continue to use this company for all of our A/C & Heating needs!!
I called the day my AC went out and the technician, Kyle ***, was at my house in about an hour after he finished another service callHe was very professional, direct and told me exactly what my AC needed to run againAfter getting my AC up and running again he suggested looking into getting financing for a new unit since mine is so old and helped me search for a few different possibilitiesI would absolutely recommend Keefe’s to anyone and I will be calling them for any future AC problems
John was our tech (at our request) He is very professional and cordial gentleman and we are very satisfied
Came home one day and the house was very hotI have a service contract with Keefes and gave them a callJohn came out and we discussed the age of my system and decided it was time to replace it
Positive Kyle Tcame out to service our air conditioning systems Keefe's had installed a new internal system years ago, but that part of the house never cooled properly - my daughter was very uncomfortable in her roomKyle discovered that an installation had not been done correctly Kyle repaired the system at no cost to us My daughter's room is now cool, and that's critical in July in southeast LouisianaThere aren't too many businesses that admit a mistake was made and correct it appropriately I would recommend Kyle Tand Keefe's
Cortez and Rickie arrived on time, were both very polite and professional, and installed a new HVAC unit I would definitely recommend Keefe's A/C to friends and co-workers based on this and previous experiences with the company
I would recommend Keefe's to anyone, our problem was solved
Keefe's was very helpful, informative, and professional I received reminders for my appointment, a call to let me know Jeremy was on his way, and he arrived when they said he wouldJeremy was scheduled to perform annual maintenance on my generator He answered all questions, he was knowlegeable and was very friendlyI would recommend Keefe's to anyone that needs maintenance/work on their generator
Called on a late Saturday afternoon and received a call from Jeremy, who arrived shortly thereafter Jeremy was very friendly, thorough, and explained what needed to be done and completed the work quickly Great experience
Excellent service, professional staff, highly qualified well trained service techs
We are very pleased with the sales and services provided by Keefe's A/C, Heating & ElecSo glad we made the decision to use their service
Dana is a great technicianHe comes to do both of our air conditioning system and is a pleasure to talk to when he is hereHe answers all of our questions and takes great care of us
John Barrived at the scheduled time after customer service called to inform me he would be coming shortly I first asked him to inspect the inside workings of my air conditioner/heater unit because condensation was collecting due to continuous running due to the high heat; nothing serious enough to collect water, but I was concerned He said this was normalOK, back to the problem of why I called The unit outside miracleously started after a day of not working He checked the refrigerant, a bit low, and a capacitor that was suspicious; I said do the repairs I pulled the fuses to the unit to turn off the outside unit and I said one terminal side was hot It was too hot for John, and the unit was probably not getting the full amount of electricity needed He crimped the holders for a firmer grip on one side of the fuse and it was running cool a short time later; I am glad he noticed that I told him I needed to replace some siding where about feet of those copper tubing going from the outside unit to inside unit were bolted to the siding He said I could drag the outside compressor a bit away from the house as the tubing is a bit flexible; good news for me and a great tip Now I used to charge up my cars with Freon and had a set of manual gauges for adding the gas But Keefe's has state of the art gauges which tells the tech exactly how the unit is running, and the recommended pressure readings, voltages are already listed on the unit specifications so it is just a matter of adjusting the unit back to factory settings Wow! I definitely recommend the company and their employees
We have been using Keefe's for years and have always been extremely satisfiedThey offer excellent repair install and the customer service is wonderfulWe recently had an issue with an older unit and called to set up a day and time to have it checkedThey sent out James Bell and he was greatHe took the time to explain our options cost differences and was very knowledgeable professional and helpfulHappy customers
I purchased a new home and during the inspection, Keefe's addressed two issues very timely that were brought to my attention during the inspection Once moved into the house, there was another minor issue Both of these were addressed under warranty Both technicians were very friendly and knowledgeable I will continue to use them and would recommend them to others
Walter has been our tech over the yearsAlways courteous, listens to your comments and gives advice on how to keep your system running wellHe test the system on our contract fall and spring for all the latest Quality AssurancesIf something needs to be done to add efficiency and longevity Walter lets you knowThank You Walter!
We had to have a new evaporator coil put in, and everything that goes along with that processThe entire experience was as pleasant as one could hope forMichael Cooper was one of the person team that did the install He was very professional, courteous, efficientThe service was outstandingHe did a great job of explaining everything We've been with Keefe's for over years, and have always been very satisfiedWe highly recommend themGreat company and great employee
These guys were greatAbsolutelyNelson, our sales rep, spent hours with us determining our best options within our budgetMike and Adam did a great job -- a full installation in an older nola houseThey were very flexible, patient, and got our input at every turn
I found the technician to be prompt courteous, very knowledgeable and extremely thoroughHe left no mess, wore shoe covers to protect the house and checked every aspect of air condition systemHe also reviewed its function and placed antifungal tabletsI feel that for the first time my AC system has been evaluated properly for the summer months
I had to replace an entire system in my homeMichael Cooper and Brad Lopez were the installers for the jobThey did an amazing job! Answered all of my questions, and left my home spotless when they leftThey stayed to explain all of my new equipment until I fully understood how to run everythingI couldn't have asked for a better teamI highly recommend Keefe'sWe will continue to use this company for all of our A/C & Heating needs!!
Prompt and courteous service always
I called the day my AC went out and the technician, Kyle ***, was at my house in about an hour after he finished another service callHe was very professional, direct and told me exactly what my AC needed to run againAfter getting my AC up and running again he suggested looking into getting financing for a new unit since mine is so old and helped me search for a few different possibilitiesI would absolutely recommend Keefe’s to anyone and I will be calling them for any future AC problems