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Barb's Dog Grooming

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Reviews Barb's Dog Grooming

Barb's Dog Grooming Reviews (251)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.However, they do neglect to mention that I called their customer service department to downgrade my service, or cancel completely, 4 times between October and February.  And each time was told that my subscription would be changed, only to find my account billed for the same amount.    The company did reach out to me and FINALLY downgraded my service to the cheapest plan, and removed the second car, which is what I requested 4 months ago.  It’s a shame it took so long, and only upon contacting the Revdex.com, to get them to complete my request.Sincerely, 
[redacted]

August **, 2016   [redacted]
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[redacted]   [redacted], [redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted] behalf.  We regret that...

his recent experience led to a complaint with your agency.  We have investigated [redacted] complaint regarding his credit card being charged for another subscriber’s service and determined it was due to agent error.   On June **, 2016 we received a request to activate a subscription for [redacted]; however, our agent activated the device on another subscribers account with the same name and state as [redacted].  A credit card payment of $28.46 was applied to the account on June **, 2016 and $15.10 on July *, 2016.    A member of our Corporate Solutions Team reached out to [redacted] to discuss his concerns.  We apologized for any inconvenience and frustrations that he may have experienced due to this error.  We confirmed that his credit card was removed from the other subscribers account and advised him that a refund of $43.56 will be issued.  Check [redacted] was issued on August **, 2016 and sent to 1[redacted].  Should [redacted] have any further questions or concerns, we ask that he contact us utilizing our contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns. If you’d like to contact us regarding this matter, please use the information listed below.     [redacted]        Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team ###-###-#### (option *)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution has been resolved. I have received my refund check. I will point out though that the company still has not been able to explain why it was attempting to charge my card a 2nd time without having sent any kind of statement electronically or otherwise. I have repeatedly asked when the statement was allegedly sent and could not be provided with a date. This was the first and LAST time I used my credit card with this company. There is a difference between auto renewal and auto charging. Also even though the company repeatedly assured me they had removed my husband's email address from their account, he got a "customer service satisfaction" email sent to him after I cancelled our service and got an additional email sent after this complaint was filed.
Sincerely,
[redacted]

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[redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted]’ behalf.  We regret that...

his recent experience led to a complaint with your agency.  After researching [redacted]’ account, it was found that his complaint relates to a miscommunication regarding a promotional subscription he was offered.    A member of our Corporate Solutions Team reached out to [redacted] to discuss his complaint.  There are different platforms based on the technology his satellite was built upon (Sirius, XM or SiriusXM) and that determines which subscription packages his device can receive.  [redacted] previous device was activated with the Sirius Select programming and upon the transfer of this subscription to his new radio; which is an XM device, he would need to upgrade from a Select package to an All Access package to obtain the programming he is requesting.  As a onetime courtesy, we upgraded his current XM Select semi-annual package to the XM All Access package at no additional cost. Should [redacted] [redacted] have any further questions or concerns, we ask that she contact us utilizing our contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’ concerns. If you’d like to contact us regarding this matter, please use the information listed below.   [redacted]  Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team [redacted]

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* Hello Mediator,   Thank you for contacting SiriusXM on [redacted] behalf.  We regret that...

her experience led to a complaint with your agency.  After researching [redacted] account, it was found that her complaint is regarding continued charges to her credit card after cancelling her subscription in January 2017.  We were unable to locate any request for cancellation prior to March 2017.   A member of our Corporate Solutions team reached out to [redacted] to further discuss her complaint.  [redacted] stated that she contacted us to cancel the subscription associated with Radio ID ending in [redacted] (Rav-4) as the vehicle was traded in.  We informed her that we show no request for the cancelation of her subscription until March **, 2017; however, as a gesture of good will, we requested a refund of $47.58; which was issued back to her credit card ending in [redacted] on March **, 2017.  Should [redacted] have any further questions or concerns, we ask that she contact us utilizing out contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns. If you’d like to contact us regarding this matter, please use the information listed below.   [redacted]    Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team [redacted] (option *)

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[redacted] [redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted]’s behalf.  We regret that...

her recent experience led to a complaint with your agency.  After researching [redacted]’s account, it was found her complaint is regarding the transferability of her Lifetime Subscriptions.  Per the terms and conditions of the SiriusXM Customer Agreement when the subscription was purchased, the transferability of a Lifetime Subscription depends upon whether it is associated with a home, portable, or dock & play receiver, or whether it is associated with a receiver installed by an automaker or an automotive dealer.    On January **, 2007, [redacted] purchased a Lifetime Subscription for her dock and play Radio ID ending in [redacted]  Per the terms and conditions, Lifetime Subscriptions first associated with, or subsequently transferred to, a receiver installed by an automaker or an automotive dealer in a vehicle, are nontransferable, except in the event the original receiver associated with the Lifetime Subscription is stolen, accidentally damaged or is defective.  A Lifetime Subscription associated with a home, portable, or dock & play receiver is transferable from one such receiver to another, up to a maximum of three (3) times.  For each permitted transfer of a subscription, a transfer fee will be charged.    A member of our Corporate Solutions Team reached out to [redacted] to further discuss her complaint.  We reviewed the terms and conditions of the Lifetime Subscription she purchased and informed her that we can transfer the lifetime Subscription to her new vehicle, however, once this transfer is completed, the Lifetime Subscription will no longer be transferable.  [redacted] stated she would give this some thought and contact us back.  Further attempts were made to contact [redacted] regarding her decision, however, to date we have been unsuccessful in continuing our conversation.  We remain interested in working with [redacted] and we ask that she contact our Corporate Solutions Team should she decide to transfer her Lifetime Subscription.       SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’s concerns. If you’d like to contact us regarding this matter, please use the information listed below.   [redacted]  Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team [redacted]

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[redacted]Hello Mediator,Thank You for contacting SiriusXM on [redacted] behalf.  We regret that her recent experience led...

to a complaint with your agency.  After researching [redacted] account, it was found her complaint regarding charges to her credit card resulted from the automatic renewal of her subscriptions.  Per the terms and conditions in the SiriusXM Customer Agreement, subscriptions automatically renew until the subscriber calls us to cancel.  Customers are notified prior to renews for subscriptions on an annual plan or greater.On March **, 2015, [redacted] called us and requested for both her accounts to be consolidated.  She was offered an annual subscription at a promotional rate for each of her radios; which she accepted.  The subscription was activated on radio ID [redacted] (2011 Toyota Rav-4) for the service period from March**, 2015 to March **, 2016. As her radio ending with ID [redacted] (2015 Toyota Highlander) was currently on a 3 month trial subscription, her annual promotional subscription, would not start until her trial expired on April **, 2015.  The $225.52 balance was paid with a credit card that was left on file for future renewals.  A confirmation email was sent to [redacted] on March **, 2015 detailing the terms of the renewal and advising her of the upcoming credit card charges.  On March **, 2016, her annual subscription automatically renewed on the Rav-4; charging $204.88 to the credit card on file.  On April **, 2016, her subscription renewed for the Highlander, however, we were unable to charge the card on file.  On April **, 2016, [redacted] called us requesting to cancel her subscriptions; which we processed immediately and a full refund of the $204.88 payment from March **, 2016 was issued.   A member of our Corporate Solutions Team reached out to [redacted] regarding her concerns.  We reviewed the automatic renewal policy and explained that subscriptions renew at current rates.  [redacted] stated that the payment she made in March 2015 was only suppose to be a onetime payment and was informed that both her services would renew on the same date.  We offered to provide her with another annual promotional rate subscription on both radios on invoice payment, but she declined our offer.  We apologized for any inconvenience she experienced and confirmed that her subscription was cancelled and her refund was issued.  Should [redacted] have any further questions or concerns, we ask that she contact us utilizing our contact information below.SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns.  If you’d like to contact us regarding this matter, please use the information listed below.Sincerely,Geraldine R[redacted]SiriusXM Corporate Solutions Team###-###-#### ([redacted])

June 12, 2015 The Revdex.com Serving Metropolitan New YorkMediator30 East 33rd Street– 12th FloorNew York, NY 10016 Re: Revdex.com Complaint ID [redacted], [redacted] [redacted] Hello Mediator,   Thank you for contacting SiriusXM on [redacted]’s behalf.  We regret that his...

experience led to a complaint with your agency.  After researching [redacted]’s account, it was found that his complaint resulted from technical issues he is experiencing while attempting to use our Internet Radio and NavTraffic services.  A member of our Corporate Customer Relations team reached out to [redacted] and apologized for the inconveniences he is experiencing.  We assured him that we are attentively working on our Internet Services. We would also like to advise him that the SiriusXM app will need to be updated to our newest version. As a gesture of good will, we issued a refund for $45.00 to cover the cost of the Internet service.  We informed [redacted] that he will need to take his vehicle to the dealership to look at the NavTraffic issue that is occurring. Should he have any further questions or concerns, we ask that he contact us utilizing our contact information below. SiriusXM values each customer and is committed to providing stellar service. We have taken appropriate measures to resolve [redacted]’s concern. If you’d like to contact us regarding this matter, please use the information listed below.  SIRIUS XM Radio Inc. To: [redacted] Attention: Customer Care [redacted]    Sincerely, [redacted]SiriusXM CorporateCustomer Relations Team###-###-####(option 3)

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[redacted] [redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted]’s behalf.  We regret that...

her experience led to a complaint with your agency.  After researching [redacted]’s account, it was found that her complaint resulted from a misunderstanding regarding the automatic renewal of her subscription per the terms and conditions in the Customer Agreement.  Subscriptions automatically renew, at the rates in effect at the time of each renewal, until the subscriber calls us to cancel.  In addition, her credit card information was automatically updated for us through our updater service.   On December *, 2017, we received an email from [redacted] requesting for the cancelation of her subscription on January *, 2018.  Cancellation requests are handled by our Cancellation Department via phone and [redacted] was advised via email response that she would need to contact us by phone and provided the phone number.  We have no further documentation of a cancel request.  On January *, 2018, her two quarterly subscriptions automatically renewed, however, we were unable to charge the credit card on file.  On February *, 2018, we were provided updated credit card information via our updater service and on February *, 2018, payment was captured from the updated credit card on file.  On February *, 2018, [redacted] called us requesting to cancel her subscriptions and have her credit card removed from file; which we processed immediately.  A refund of $67.61 for unused service was issued on February *, 2018, via check number [redacted].   A member of our Corporate Solutions Team reached out to [redacted] to further discuss her complaint.  We reviewed our cancellation process and that cancellation requests are handled by our Cancellation Department via phone.  We informed her that SiriusXM’s merchant processor has an agreement with banks to provide updated credit card information via their updater service.  We confirmed that her subscriptions have been cancelled and her refund was issued via check.  Please be advised that the average turnaround time for refunds issued to invoice subscribers is 7-10 business days.  Should [redacted] have any further questions or concerns, we ask that she contact us utilizing our contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’s concerns. If you’d like to contact us regarding this matter, please use the information listed below.   [redacted]  Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team [redacted]

October *, 2016   [redacted]
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[redacted]   [redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted] behalf.  We...

regret that his experience led to a complaint with your agency.  After researching [redacted] account, it was found that his complaint regarding his subscription being changed from an annual to a monthly subscription resulted from agent error.   On September **, 2016, [redacted] visited [redacted] and purchased an All Access annual subscription via our Online Account Center making a credit card payment for $241.66.  Later that day, he contacted our Customer Service department to cancel and was offered the All Access annual subscription at a promotional rate; which he accepted.  A refund for $121.78 was issued.  On September **, 2016, his subscription was temporarily changed to an All Access monthly subscription on error and was then placed back on the annual All Access subscription.   A member of our Corporate Solutions team reached out to [redacted] to further discuss his complaint.  We apologized for any inconvenience he experienced and advised him that his account was corrected.  [redacted] requested that we cancel his subscription; which we processed immediately and issued a refund of $135.87 via check number [redacted] on September **, 2016.  We have updated the contact preferences on his account to Do Not Contact.   While we make every effort to honor [redacted] request as soon as possible, please allow 3-5 business days for phone calls and email and up to 30 days for mail requests to completely update in all of our systems.  Should Mr. Pettenuzzi have any further questions or concerns, we ask that she contact us utilizing our contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns. If you’d like to contact us regarding this matter, please use the information listed below.   [redacted]    Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team ###-###-#### (option *)

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[redacted] Hello Mediator, Thank you for contacting SiriusXM on [redacted] behalf. We regret that his experience led to a...

complaint with your agency.  After researching [redacted] account, it was found that his complaint regarding charges on his credit card resulted from the automatic renewal of his promotional rate subscription to standard rates.  Per the terms and conditions in the SiriusXM Customer Agreement, subscriptions automatically renew until the subscriber calls us to cancel. On July **, 2013, [redacted] contacted SiriusXM to request cancellation of the radio with the ID ending in [redacted].  In lieu of cancellation, he purchased a 5 month promotional rate subscription and payment was made via credit card.  On December **, 2013, the subscription automatically renewed to a quarterly term at standard rates and the credit card on file was charged.  Since that time, the subscription continued to automatically renew, quarterly, and charge the credit card on file.  On April *, 2016, [redacted] called us requesting to cancel the subscription.  In lieu of cancelation, he accepted another 5 month promotional rate subscription and was issued a refund of $3.12 for unused service from the last $56.37 payment received on February **, 2016.  At that time, [redacted] requested a refund for the previous years from December 2013 to February 2016 as well; however, his request was denied as there was no prior request for cancellation. A member of our Corporate Solutions team reached out to [redacted] to discuss his concerns.  We spoke with his wife and advised her, subscriptions automatically renew until the customer calls us to cancel.[redacted] stated that they contacted their credit card company and they have disputed 3 of the payments taken.  As a gesture of good will, we offered to provide a refund for the most recent charge of $56.37 and provide them with an annual subscription at no cost; which was accepted.  [redacted] was advised that the subscription is set to automatically renew on April *, 2017, their credit card was removed from our files and they will receive an invoice upon renewal.  Should they have any further questions or concerns, we ask that they contact us utilizing our contact information below. SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns.  If you’d like to contact us regarding this matter, please use the information listed below. Sincerely, Geraldine R[redacted] SiriusXM Corporate Solutions Team ###-###-#### ([redacted])

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* Hello Mediator,   Thank you for contacting SiriusXM on [redacted]’s behalf.  We regret that...

her recent experience led to a complaint with your agency.  We have reviewed her complaint and the associated account history in detail.  Our research reveals that the charge that [redacted] disputes was processed by [redacted] herself, via our online account center.    [redacted]’s vehicle came with a free 3 month trial subscription, which began on April *, 2017.  On June *, 2017 she purchased a 5-month promotional rate subscription to begin at the end of her trial.  At this time, credit card ending in [redacted] was placed on file.  On July *, 2017, at the end of her trial subscription, her 5-month promotional subscription began, charging the credit card on file $29.88.  On December *, 2017, at the end of the promotional rate term, her subscription automatically renewed to a full price package; which bills on a monthly term, charging the credit card on file $19.12.    A member of the Corporate Solutions team spoke with [redacted] and reviewed her current active subscription and explained that her subscription was purchased online with a credit card that was placed on file by herself.  We further explained that her credentials to manage her account is not available to any agents in SiriusXM’s billing system.  [redacted] stated that it is possible that she set up service with her card; however she may have forgotten this.  We provided [redacted] with another 5-month promotional rate subscription, changing her payment type to invoice.  Should [redacted] have any further questions or concerns, we ask that she contact us utilizing our contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’ concerns. If you’d like to contact us regarding this matter, please use the information listed below.  [redacted]  Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team [redacted]

Revdex.com: 
I disagree with the XM's version on how this problem occurred and their failure to take responsibility for the problem, but I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted]
 
[redacted]
 
[redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted]’s behalf.  We regret...

that his recent experience led to a complaint with your agency.  After review, it was found that [redacted]’s complaint regarding his credit card being charged for another subscriber’s service was due to an agent error.   On June **, 2017, [redacted] called us to purchase a promotional rate subscription to begin after the end of his trial on October **, 2017.  Due to a processing error and a misconsolidation of accounts, [redacted]’s credit card was placed on another subscriber’s account and charged in error.   A member of our Corporate Solutions Team reached out to [redacted] to further discuss his complaint.  We apologized for the error that was made and advised him that his credit card was removed off file and we will be issuing a refund of $643.75 via check.  We advised [redacted] that the average turnaround time for refunds to be issued via check is 7-10 business days.  Should [redacted] have any further questions or concerns, we ask that he contact us utilizing our contact information.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve Mr. Emery’s concerns. If you’d like to contact us regarding this matter, please use the information listed below.  [redacted]  Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Sirius has responded that it was a misunderstanding, but it was not a misunderstanding. This was a withholding of information. After I asked to make sure I will not be charged, they responded with a no, it is free of charge. There was no misunderstanding involved, it was a deception of information. [redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

A[redacted]
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[redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted]s behalf.  We regret that her...

recent experience led to a complaint with your agency.  After researching, it was found that Ms. Friday’s complaint was in regards to being contacted by for solicitation purposes.    If you are a SiriusXM subscriber, or if you have a business relationship with us created by the purchase or lease of an automotive vehicle which came with a complimentary trial period of SiriusXM services, you may be contacted by SiriusXM.  [redacted] had a complimentary trial subscription which expired on August **, 2017.  On August **, 2017, [redacted]s contact information was added to our Do Not Contact list.  While we make every effort to honor her request as soon as possible, please allow 3-5 business days for phone calls and email and up to 30 days for mail requests to completely update in all of our systems.  Should [redacted] have any further questions or concerns, we ask that she contact us utilizing the information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’s concerns. If you’d like to contact us regarding this matter, please use the information listed below.     [redacted]    Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team [redacted]

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[redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted]’s behalf.  We regret...

that his recent experience led to a complaint with your agency.  After review, it was found that [redacted]’s complaint regarding the automatic renewal of his subscription after cancelation was due to a misunderstanding involving multiple accounts.   Upon review, we found two active accounts under the contact information [redacted] provided on his complaint.  Account [redacted], currently has a Mostly Music monthly subscription active for a 2016 Volvo S60; which has been automatically renewing charging the credit card on file $12.52 per month.  Account [redacted], currently has an active All Access annual subscription for an Onyx EZ Radio that was ordered on August *, 2017.  Per our Terms and Conditions, when purchasing an eligible radio from the SiriusXM online store, a subscription is required to be purchased in order to receive the discounted price on the radio.  Radios purchased are shipped pre-activated with a subscriber selected subscription and the credit card used to purchase the radio is then placed on the account to pay for subscription renewals.  The Onyx EZ was activated on August *, 2017, however, the Radio ID ending in [redacted]; which was paid up until March **, 2018, remained active on the account until August **, 2017, when it was swapped with the Onyx and changed to an All Access Monthly subscription.  A refund of $185.61 was issued on August **, 2017.    A member of our Corporate Solutions Team made several attempts via phone and email to contact [redacted], however, we have been unsuccessful in speaking with him to date.  We remain interested in speaking with him and reviewing his two accounts and we ask that he contact us utilizing our contact information below.    SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’s concerns. If you’d like to contact us regarding this matter, please use the information listed below.[redacted]   Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team [redacted]

[redacted] [redacted]   [redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted] behalf.  We regret that...

her recent experience led to a complaint with your agency.  After researching, it was found that [redacted] complaint is regarding being contacted for solicitation purposes.    A member of our Corporate Solutions team contacted [redacted] to discuss her concerns.  We have placed her telephone number on our Do Not Call list, to ensure it is suppressed from any sales calls.  While we make every effort to remove phone numbers from our lists as soon as possible, it can take up to 5 business days to completely update all of our systems.  Should [redacted] have any further questions or concerns, we ask that she contact us utilizing our contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted] concerns.  If you’d like to contact us regarding this matter, please use the information listed below.   [redacted]  Sincerely, Jo-Ann M[redacted] SiriusXM Corporate Solutions Team ###-###-#### (option *)

[redacted]
 
[redacted]
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[redacted]   [redacted] [redacted]   Hello Mediator,   Thank you for contacting SiriusXM on [redacted] behalf.  We...

regret that her recent experience led to a complaint with your agency.  We have investigated [redacted] complaint regarding the charges to her credit card and determined it was due to an agent error in combination with her promotional rate subscription automatically renewing to full price package.  Per the terms and conditions in the Customer Agreement, subscriptions automatically renew at the rates in effect at the time of renewal.    On July *, 2015, [redacted] purchased a 6-month promotional rate subscription to begin at the end of her trial subscription.  A onetime credit card payment was made on this date for the $28.46 balance, but the agent made a processing error during this transaction and the credit card remained on file.  Her promotional rate subscription began on July **, 2015 and on January **, 2016, at the end of the promotional rate term, her subscription automatically renewed to a full price package, charging the credit card on file $102.44.  On July **, 2016 and January **, 2017 the credit card on file was charged $109.28 or each renewal.    A member of our Corporate Solutions team reached out to [redacted] to further discuss her complaint.  However, we were unsuccessful in speaking with her.  We have requested a refund for $321.00; which reflects the total amounts charged from [redacted].  We sent [redacted] an email informing her of the steps that were taken to resolve her complaint and advised her that it may take 3-5 business days for her refund to be issued.  Should [redacted] have any further questions or concerns, we ask that she contact us utilizing our contact information below.   SiriusXM values each customer and is committed to providing stellar service.  We have taken appropriate measures to resolve [redacted]’s concerns. If you’d like to contact us regarding this matter, please use the information listed below.   [redacted]   Sincerely,   Geraldine R[redacted] Sirius XM Corporate Solutions Team ###-###-#### (option *)

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Address: 2101 N Hyacinth St, Wichita, Kansas, United States, 67203-2036

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