Beverly Hills Weight Loss Clinics

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I made it perfectly clear that I requested a one way rate U Haul quoted me in town Had I been CORRECTLY informed of the rate I would not have chosen U Haul for this move The difference in rates cost me time, gas, and money I am not an it I am aware that the rate structures are different But don't quote me for in town when I say "Is the foot truck available for a one way move?" Those were my words If your company continues to insult me by making it clear that they had no interest in accepting responsibility for their mistake, this will only escalated
Regards,
*** ***

January 13,
Revdex.com ID#: ***
U-Haul Ref#: ***
Thank you for your concern for our customers *** *** and *** ***, whose name is on the actual U-Haul document
*** ***, our President for our New Mexico Regional Office, followed up on the information Mr*** providedHe
informed our office an explanation was offered regarding the rate structure between our in-town and one-way rates as a matter of resolving their concerns
Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response
Sincerely,
*** ***
Executive Assistant
U-Haul International

July 20, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your concern for our customer Ms*** Kelly G***, our Executive Assistant for our Eastern Ontario Regional office, followed up on the information Ms*** provided. She informed our office she
contacted Ms*** and advised her she had the Promissory Note canceled Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

September 12, 2017Revdex.com ID#: ***U-Haul Ref#: ***Thank you for your concern for our customer Ms***.Zakee R***, our President for our South Carolina Regional Office, followed up on the information Ms*** providedHe informed our office Ms*** was advised of the balance of
$when the contract was closed outBecause the balance was not paid at that time, it was put on a Promissory Note and sent in for collectionIn the interest of customer good faith, MrR*** agreed to refund the $Service Fee.Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely,Maria P***Executive AssistantU-Haul International

*** Insurance finally got in touch with me in regards to my claim and after a month of them investigating my claim for water damage to my furniture it was denied due to the fact that the insurance coverage does not reimburse claims for water damageSo because there was a leak in my Uhual truck my furniture was damaged and insurance will not cover itIn this case Uhaul should reimburse me for the damages to my furniture as I paid for a properly functioning truck to move my furniture and was not expecting it to be ruined by water damage

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11697454, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
Alexandra V** D***

April 11, 2017 Revdex.com ID#: ***U-Haul Ref#: *** Thank you for your concern for our customers Mr*** and Mrs***. Jessica A***, our Executive Assistant for our Western Massachusetts and Vermont Regional Office, followed up on the information Mr*** providedShe informed our office she left a message for Mr*** on April 5th and April 7th requesting a call backShe has not heard back but hopes to speak to Mr*** to personally address his concernsIn case Mr*** misplaced MsA***’s telephone number, she can be reached at ###-###-#### or direct at ###-###-#### Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely,Maria P***Executive AssistantU-Haul International

February 22, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your concern for our customer Ms*** Shannon O*** our Executive Assistant for our Southern *** Regional Office, followed up on the information Ms*** provided and sent her the following email in
response: MsF*, We have reviewed your complaint and you were definitely entitled to the reservation guaranteeIt applies to all scheduled (or agreed) reservationssome reservations are not able to be scheduled when first made, until we contact the customer, but this did not apply to yourswe apologize for the miscommunication on our part and will make sure to clear up any confusion that the employees you spoke with have about this programThe funds are being applied to the credit card that you paid for your rental withif we can be of further assistance, please feel free to email or contact me at the numbers belowThank you, Shannon O*** U-Haul company of southern *** Office: *** *** Fax: *** *** *** Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.*** *., the GM, has added insult to injury for what little resolution I have asked from herFirst of all, I was not driving erraticallyIf the lot were too small, how could I have possibly driven a van erratically when there wasn't a lot of room to go anywhere? Second of all, even though it is true that her lot might be too small, she could have politely given me a proper explanation without being rude and given me an alternative parking spot because I wasn't the one that backed out of an agreement in the first place (resorting to statements like,"You can sue me if you want to." and "I can do anything I want; I'm the manager; Get off my property!" An apology was made but not by *** said that *** admits to SOME of my allegations but not all of it---she is now making me out to be a liarIf I became angry with her, it was because I had reason to be; how about her, What's her excuse for rude behavior? or is that a standard attitude she gives to all customers? If it was *** that offended me, the apology has to come from her and made in front of her staff---that's all I ask
Regards,
*** ** ***

August 24, 2015Revdex.com ID#: ***U-Haul Ref#: ***Thank you for your concern for our customer Mr***.*** ***, our Executive Assistant for our Western Massachusetts and Vermont Regional Office, followed up on the information Mr*** provided She has been in contact with Mr
*** on more than one occasion Most recently MsAndia spoke to Mr*** and explained there were no call recordings found based on the numbers he had given MsAndia back on July 28th Mr*** became upset and disconnected the call.Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response.Sincerely,*** ***Executive AssistantU-Haul International

October 5, Revdex.com ID#: U-Haul Ref#: Thank you for your concern for our customer Mr*** John Lau, a Senior Customer Service Agent, followed up on the information Mr*** provided. He contacted Mr*** and offered his personal apology for the
inconvenience he experienced. A refund for $was issued back to his Visa account as an adjustment on his rental along with a $VIP Certificate that can be used toward a future purchase or rental on the many products and services U-Haul has to offer. The refund should post on Mr***’s next credit card statement Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

June 22, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your concern for our customer Mr*** Dave H***, our Field Relief Manager for our Western Ontario Regional Office, followed up on the information Mr*** provided and sent him the following email in
response: Hi *** Just sending you this email once again to apologize for the issiue you had with the Auto Transsport this should have been an adventure for your family and it wasn,t I have refunded you $for all the problems your had It will take 3-bussiness days to see this Once again if you have anything further my cell is *** Once again I do apologize for what has happened Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Maria P*** Executive Assistant U-Haul International

July 22, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your continued concern for our customer, Mr*** Rod B***, our President for our Orlando Regional Office, reviewed Mr***’s recent comments. He relayed a total refund for the rental was already issued. U-Haul is a do-it-yourself moving company. The hiring of contracted labor is a customer’s responsibility and not an expense that will be reimbursed by U-Haul. MrB*** stated no further refund will be forthcoming We continue to be committed to providing our customers with the highest standards of service in the do-it-yourself moving industry. Thank you for bringing this matter to our attention and allowing us to offer another response Sincerely, Maria P*** Executive Assistant U-Haul International

June 29, Revdex.com ID#: *** *** *** U-Haul Reference id: *** R Thank you for your concern for our customer Mr*** Processing time for credits can take 3-business days from the date issuedI can see the transaction did take place on our end and was submitted to Mr***’s account If Mr*** has an issue with the movers he hired he can reach out to them for compensation of broken itemsThe web site provides a connection to general laborMr*** hired the laborers and they are personally responsible for the work they do and any damage that occursThe payment code is given so the customer has control over the payment to the movers. If the customer is not happy with the service or if there is a dispute the customer can withhold paymentIf Mr*** gave the movers the payment code he can file a formal objection at movinghelp.com by signing into his customer account. He can communicate with them to try to resolve the issue via the web siteMr*** can also reach out to them directly to try to come to resolution Our customers are very important to us and we regret to hear of situations that cause problems for themThank you for bringing this matter to our attention and allowing us to offer a response Sincerely, Penny S*** Executive Assistant U-Haul International Tell us why here

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11688191, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Apparently, UHAUL company is running a scam I have reported this company for constantly running my check repeatedly when they wasn't and the unprofessional Maria on the property located in Houston, TexasMy problem was the ruthless UHAUL company doesn't care about the outdated country employee who is absolutely rudeOnce agreement is made it should be honor she went ballistic on my account causing chaos running on the days I didn't agree and Maria should be fired for this matter luckily my account was resolve by the corporate office refund me$ toward my account she disable my account without notified me at all I told her any problem inform me I will just use a debit card from now ow due to the poor service using check my account was legitimate running well until Maria decides to be sneaky remove my account status off the check then turn around run in executive in role three different check when I was told there where going to hold and run it business daysBe carefulMaria like to try sneak auction customer account she can forget it will not be happening not thus account in her dreams This is awful place to do business need to fire a couple employee residing on the property always late when opening the building ,maria is nowhere in site at all she is sleeping in her quarters while customer are waiting to get inside she poor images to the companyShe was definitely out of character thus day grunting her teeth, yelling and scream she can do whatever she want because she a Manager is untrue when a verbal agreement was mad she kept be a liar on a third party company was processing the check the reason it was ran multiple times it was her the entire don't trust her she is very sneaky an untruest worthy Good luck

I called her back, was not able to leave a message and sent an emailI got no response from her!

February 5, Revdex.com ID#: *** U-Haul Ref#: *** Thank you for your continued concern for our customer Ms*** Meghan W***, the Claims Adjuster with RepWest Insurance Company, reviewed Ms***’s recent comments. She informed our office she left a message for Ms*** explaining they are not able to issue any additional payments at this time as Lokey Kia stated what Ms*** sent in is just a quote for parts and not a true statement. MsW*** explained supplements can only be paid directly to the shop and they have no record that any additional parts or repairs are needed due to this loss We continue to be committed to providing our customers with the highest standards of service in the do-it-yourself moving industry. Thank you for bringing this matter to our attention and allowing us to offer another response Sincerely, Maria P*** Executive Assistant U-Haul International

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.What information matched i'll fax a copy my driver's license to prove the information doesn't matchsounds to me that you said you not holding me liable but not being able to rent sounds like you arei just want my name removed so I can rent and a $uhaul gift card
Regards,
*** ***