Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
they...
refunded the account that I informed them has been closed. So it has not been resolved. They need to either send a refund check by mail or overnight the product I ordered to the correct address.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Understood.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Their response "emailed satisfactory...
response", is false. It may have been satisfactory on their end, but was not on mine. I will be glad to return the items, that were not ordered, if they will send a prepaid shipping label. And then refund the $29.95 they charged my card, without authorization. They refused to do this.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
You will note in the attached letters there was a statement made that the sheets were Egyptian...and they are NOT even cotton...there is nothing that indicates these sheets fall into the category of Egyptian sheets...and yet there ad explicitly states so. They are in fact made in China. AND they are of such inferior quality they could not be washed and hold together!!! As far as the shoes are concerned...they do not clean at all, have creases which will split when the shoes would be worn and are not correctly sized for a size eight foot. All of this contrary to the enclosed copy from their own website. AND this misleading is actually fraud.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. If the replacement item does not arrive I will contact you for further action.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I have located your order, we were unable to locate it previously as you contacted us with another email address. We are very sorry that you received the incorrect size. The item has been promptly replaced.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,...
[redacted]
[redacted]
[redacted] Yes, I accept their response. The company sent me an email saying I would be receiving a refund in 3-5 working days. I have the sheet set all folded and ready to return if they would like to see what happened, but I guess they don't want them back. Thank you very much for resolving this matter and helping me to get a refund for this defective merchandise. [redacted]
We are very sorry the customer is unsatisfied with our return policy. I have tracked both orders and [redacted] confirms that both items have been delivered. We suggest contacting the shipping acrrier is customer is unable to locate package.
We apologize however, your order has been shipped and we are unable to cancel it (as explained previously in our correspondence. )For more information regarding our cancellation policy please reference our FAQ'S at: [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
6/**/2017 ...
Complaint [redacted]Refund from MobStub has posted to my checking account. Thank you for your help.Sincerely,
[redacted]
We are sorry that you are unsatisfied with your order. The ad for this item did not show a branded item with a logo on it. As per our return policy all sales are final and we will be unable to authorize a return.
response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
They did not have a clear cancellation policy and I cancelled within 20 minutes of purchase. Basicially, they have zero cancellation and that's because everybody would cancel if they read all the complaints about them. I have also reported this to the FTC.
Thank you.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
In terms of the sheets, as seen in the attachment these are very clearly advertised as being microfiber. All of the institutions you listed are simply in place to ensure that we comply with what we advertised. As you received exactly what was advertised we cannot authorize a refund.Should you...
require additional order or product information please let me know.Thank you,Lilly
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I do not understand what is their...
definition of a satisfactory resolution.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
they...
refunded the account that I informed them has been closed. So it has not been resolved. They need to either send a refund check by mail or overnight the product I ordered to the correct address.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Understood.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
Their response "emailed satisfactory...
response", is false. It may have been satisfactory on their end, but was not on mine. I will be glad to return the items, that were not ordered, if they will send a prepaid shipping label. And then refund the $29.95 they charged my card, without authorization. They refused to do this.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
The customer has been emailed with a satisfactory resolution.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response...
made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
You will note in the attached letters there was a statement made that the sheets were Egyptian...and they are NOT even cotton...there is nothing that indicates these sheets fall into the category of Egyptian sheets...and yet there ad explicitly states so. They are in fact made in China. AND they are of such inferior quality they could not be washed and hold together!!! As far as the shoes are concerned...they do not clean at all, have creases which will split when the shoes would be worn and are not correctly sized for a size eight foot. All of this contrary to the enclosed copy from their own website. AND this misleading is actually fraud.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. If the replacement item does not arrive I will contact you for further action.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I have located your order, we were unable to locate it previously as you contacted us with another email address. We are very sorry that you received the incorrect size. The item has been promptly replaced.
Hi [redacted], I included all of that information already. Complaint...
Details [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,...
[redacted]
[redacted]
[redacted] Yes, I accept their response. The company sent me an email saying I would be receiving a refund in 3-5 working days. I have the sheet set all folded and ready to return if they would like to see what happened, but I guess they don't want them back. Thank you very much for resolving this matter and helping me to get a refund for this defective merchandise. [redacted]
We are very sorry the customer is unsatisfied with our return policy. I have tracked both orders and [redacted] confirms that both items have been delivered. We suggest contacting the shipping acrrier is customer is unable to locate package.
We apologize however, your order has been shipped and we are unable to cancel it (as explained previously in our correspondence. )For more information regarding our cancellation policy please reference our FAQ'S at: [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
6/**/2017 ...
Complaint [redacted]Refund from MobStub has posted to my checking account. Thank you for your help.Sincerely,
[redacted]
I sincerely apologize for this delay in transit. I have arranged for the 3 hats to be expedited to you.
We are sorry that you are unsatisfied with your order. The ad for this item did not show a branded item with a logo on it. As per our return policy all sales are final and we will be unable to authorize a return.
Revdex.com:
I have reviewed the...
response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
They did not have a clear cancellation policy and I cancelled within 20 minutes of purchase. Basicially, they have zero cancellation and that's because everybody would cancel if they read all the complaints about them. I have also reported this to the FTC.
Thank you.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
In terms of the sheets, as seen in the attachment these are very clearly advertised as being microfiber. All of the institutions you listed are simply in place to ensure that we comply with what we advertised. As you received exactly what was advertised we cannot authorize a refund.Should you...
require additional order or product information please let me know.Thank you,Lilly
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I do not understand what is their...
definition of a satisfactory resolution.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]