Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
As you proclaim good news on my account, there is no proof on my end when I or others search for my businessFor not charging that is not true since when I spoke to you last saying you wouldn't charge unless I was on the first page You still charged me. You try and prove it with pictures only from your company When I can't even find myself on the first pagesI wish to cancel and be refunded my money Just like you should for so many other people on ***.
Regards,
*** ***
Hello ***,
My name is
*** *** and I work for BrandRep, I received a notification of Revdex.com
complaint and I wanted to personally respond to
help resolve your concern
I reached out to you via the telephone to personally help you, and ensure you are better servedYour unfortunate experience is not taken lightly.
I’ll do all I can to make sure you are happy with BrandRepPlease call me at *** *** ***
Sincerely,
***
Hello ***
My name is *** *** and I work for BrandRep, I received a notification of Revdex.com complaint and I wanted to
personally respond to help resolve your concern
I would like to place your phone number on BrandRep’s do not call listIs 647-519-the only number you’ve been contacted on? Please advice
BrandRep understands your request and I’ll do all I can to make sure we honor that
Thank you,
***
Appsulotly the worse company you can do marketing with I own a small business and we agree to do the program they offer it to my business , the agreement it should includes the finance to clients , because they protent they affiliated with care credit , of course it was a lie , they submit the application like if we doing it our self with no resultsThey said the program is included The fact is to start the program I have to give them access to my software to do follow up with with my client and also they will be able to finance Didn't happen and we talk to them friendly to cancelle the deal because they didn't reach they promises or the agreement We stopped the credit card from paying and we called to get the refund , here start the hassle and unprofessional staff , you can't talk to supervisor or account manager , it's all couple of people running the show with no foundation for there business !! Scamming business and never deliver promises month now we trying to collect our money and no results , until we had a call from a accountant suppose she works for brandrep.com and she said will refund within 3-business days We belived her and now it has been days since the call and the promises happen I called back to follow up , they hang up couple of time Advice to any one even thinking to deal with this company , STOP , don't do it ***
Afters speaking with the business owner on 2/9/15, both parties have come to a complete resolution to this business matter If you have further questions or concerns you may reach us directly at 1-800-405-*** *Best regards, Operations ManagerBrandRep, Inc
Dear ***,
The program that you purchased places you in one of the first positions on Google's search results page when people type in keywords such as "limousine service" and "airport limo service" within the California cities of Newark, Union City, and FremontYou purchased these keywords
because you felt that they were the most relevant to the service that you offer, in the territory that you offer your service
We have done all the things that you asked us to doAgain, you are on the first page of the most searched network every known to mankindYou are in a position that creates opportunities for you everydayThat's the goal of any marketing, or advertising, campaign: to create opportunitiesOf course, we cannot make people call you for your serviceBut the campaign that you purchased from BrandRep will help to provide more opportunities for you to provide your service
Please feel free to call our Client Services Department for questions about the program that you purchasedYour agreement that you signed obligates BrandRep to provide the placement service to you until the 28th of November, Again, please give us a call at your nearest convenience
Thank you very much for your time,
*** ***
Manager, Client Services
800-405-Ext. *
Business owner,
Like it stated in my prior message I'm sure we can both come to a resolution
You can reach me directly below
*** x*
Operations Manager
BrandRep, Inc
Business owner,
Once again, contact us directly so we may help you understand your account more clearly We will be be to come to the proper resolution if you feel the service wasn't what you expected it to be.
Thank you
Operations Manager,
BrandRep, Inc
Have spent $over the last months with no results My site doesn't even come up on a Google search (let alone on the first page as advertised by Brandrep)
Totally disatisfied!
Business Owner,
Thank you for speaking to one of my senior representatives: Today We are glad everything worked out and appreciate your continued business.
All the best,
Operations
Manager
BrandRep, Inc
I chose to try this company because they offered a day guarantee And I thought, hey, nothing to lose However, in less than days, I contacted them and told them that I had received several calls from their competitors that told me that this was a dishonest company, and that they did not fulfill any of the terms they stated would be made
They went on and charged me even though I had cancelled my plan They proceeded to charge a monthly fee for another days Each month I contacted them and the receptionist stated she did not know why I was being charged After the second month of calling she hung up on me In reality, I should have never been charge in the first place If you go to the Revdex.com website you will see that these people are scandals and crooks
Business Owner.
We are sorry you feel that way When it comes to our obligation to you, we promised to get keywords on the first page of *** within days or we would work for free until we accomplished that I do see that you have keywords RIGHT NOW on
the first page of *** from our services So we provided much more than what was promised See guarantee here: (***) You have billed months but decided to lose contact with us Your listings are still there, give us a call so we can share them with you We would to help you get MORE on the first page I am sure we can come to a resolution with your account ASAP
All the best,
Operations Manager
BrandRep, Inc
Hi ***,All of your addresses on the local directory listings that we created have been removedThere are no listing which contain your street address.There were listings that we added your street address toWe submitted for the those changes to be madeDepending on the site,
their is a formal review process before the revisions are publishedThose revisions have been published as of 11/05/14. We apologize for any inconveniences this may have caused youWe assure you that all of the information about your business on the internet is accurate and updated. Your online presence has grown significantly as a result of our serviceWe be more than happy to continue your agreement at no additional charge so that you can further benefit from our services.Thank you very much for your time,*** ***Manager, Client ServicesBrandRep - Local Marketing Experts
BrandRep reached out to ***'s Carpet amicably*** *** turned down the opportunity to speak with us and settle her complaintWe respect her wish to not be contacted and we are sorry that she didn't have success with BrandRep We wish her luck in her future endeavors.
Thank you,
***
The salesperson that called me from this company, misrepresented himself, insinuating that he worked for GoogleWhen I nicely told him that I was not interested in doing business with him I also asked for my number and email to be removed from any listsLater that same day, he continued to call my office, harassing my staff and wrote me personal condescending emailsI can only say that I am so thankful that I did not do business with this company
Hello IT Person,
We are sorry you feel that way I have gone through your account extensively and I do see a different picture Your team let the campaign run its course (months) which is quite short, but the great news is you have new keywords listings
on the first page of ***, *** and *** Call us so we can help you see the results if you can't find yourself Organic ranking take time and you shouldn't expect to get clients while we are working to get you ranking initially But in time we hope you do get business of course! I'm sure we can come to a resolution, reach back to us so you can access your back office and see what your team paid for
All the Best
Operations Manager
BrandRep, Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
As you proclaim good news on my account, there is no proof on my end when I or others search for my businessFor not charging that is not true since when I spoke to you last saying you wouldn't charge unless I was on the first page You still charged me. You try and prove it with pictures only from your company When I can't even find myself on the first pagesI wish to cancel and be refunded my money Just like you should for so many other people on ***.
Regards,
*** ***
Hello ***,
My name is
*** *** and I work for BrandRep, I received a notification of Revdex.com
complaint and I wanted to personally respond to
help resolve your concern
I reached out to you via the telephone to personally help you, and ensure you are better servedYour unfortunate experience is not taken lightly.
I’ll do all I can to make sure you are happy with BrandRepPlease call me at *** *** ***
Sincerely,
***
Hello ***
My name is *** *** and I work for BrandRep, I received a notification of Revdex.com complaint and I wanted to
personally respond to help resolve your concern
I would like to place your phone number on BrandRep’s do not call listIs 647-519-the only number you’ve been contacted on? Please advice
BrandRep understands your request and I’ll do all I can to make sure we honor that
Thank you,
***
Appsulotly the worse company you can do marketing with I own a small business and we agree to do the program they offer it to my business , the agreement it should includes the finance to clients , because they protent they affiliated with care credit , of course it was a lie , they submit the application like if we doing it our self with no resultsThey said the program is included The fact is to start the program I have to give them access to my software to do follow up with with my client and also they will be able to finance Didn't happen and we talk to them friendly to cancelle the deal because they didn't reach they promises or the agreement We stopped the credit card from paying and we called to get the refund , here start the hassle and unprofessional staff , you can't talk to supervisor or account manager , it's all couple of people running the show with no foundation for there business !! Scamming business and never deliver promises month now we trying to collect our money and no results , until we had a call from a accountant suppose she works for brandrep.com and she said will refund within 3-business days We belived her and now it has been days since the call and the promises happen I called back to follow up , they hang up couple of time Advice to any one even thinking to deal with this company , STOP , don't do it ***
Afters speaking with the business owner on 2/9/15, both parties have come to a complete resolution to this business matter If you have further questions or concerns you may reach us directly at 1-800-405-*** *Best regards, Operations ManagerBrandRep, Inc
Dear ***,
The program that you purchased places you in one of the first positions on Google's search results page when people type in keywords such as "limousine service" and "airport limo service" within the California cities of Newark, Union City, and FremontYou purchased these keywords
because you felt that they were the most relevant to the service that you offer, in the territory that you offer your service
We have done all the things that you asked us to doAgain, you are on the first page of the most searched network every known to mankindYou are in a position that creates opportunities for you everydayThat's the goal of any marketing, or advertising, campaign: to create opportunitiesOf course, we cannot make people call you for your serviceBut the campaign that you purchased from BrandRep will help to provide more opportunities for you to provide your service
Please feel free to call our Client Services Department for questions about the program that you purchasedYour agreement that you signed obligates BrandRep to provide the placement service to you until the 28th of November, Again, please give us a call at your nearest convenience
Thank you very much for your time,
*** ***
Manager, Client Services
800-405-Ext. *
Business owner,
As I stated in my prior message, I'm sure we can come to a resolution
You can contact me below
*** x*
Operations Manager
BrandRep, Inc
This is a scam site and they did not perform any of the services promised
Business owner,
Like it stated in my prior message I'm sure we can both come to a resolution
You can reach me directly below
*** x*
Operations Manager
BrandRep, Inc
Business owner,
Once again, contact us directly so we may help you understand your account more clearly We will be be to come to the proper resolution if you feel the service wasn't what you expected it to be.
Thank you
Operations Manager,
BrandRep, Inc
Have spent $over the last months with no results My site doesn't even come up on a Google search (let alone on the first page as advertised by Brandrep)
Totally disatisfied!
Business Owner,
Thank you for speaking to one of my senior representatives: Today We are glad everything worked out and appreciate your continued business.
All the best,
Operations
Manager
BrandRep, Inc
These people are awful rude and disrespectful save your money and don't work with them!
I chose to try this company because they offered a day guarantee And I thought, hey, nothing to lose However, in less than days, I contacted them and told them that I had received several calls from their competitors that told me that this was a dishonest company, and that they did not fulfill any of the terms they stated would be made
They went on and charged me even though I had cancelled my plan They proceeded to charge a monthly fee for another days Each month I contacted them and the receptionist stated she did not know why I was being charged After the second month of calling she hung up on me In reality, I should have never been charge in the first place If you go to the Revdex.com website you will see that these people are scandals and crooks
We have resolved this complaint directly with the business owner
Business Owner.
We are sorry you feel that way When it comes to our obligation to you, we promised to get keywords on the first page of *** within days or we would work for free until we accomplished that I do see that you have keywords RIGHT NOW on
the first page of *** from our services So we provided much more than what was promised See guarantee here: (***) You have billed months but decided to lose contact with us Your listings are still there, give us a call so we can share them with you We would to help you get MORE on the first page I am sure we can come to a resolution with your account ASAP
All the best,
Operations Manager
BrandRep, Inc
Hi ***,All of your addresses on the local directory listings that we created have been removedThere are no listing which contain your street address.There were listings that we added your street address toWe submitted for the those changes to be madeDepending on the site,
their is a formal review process before the revisions are publishedThose revisions have been published as of 11/05/14. We apologize for any inconveniences this may have caused youWe assure you that all of the information about your business on the internet is accurate and updated. Your online presence has grown significantly as a result of our serviceWe be more than happy to continue your agreement at no additional charge so that you can further benefit from our services.Thank you very much for your time,*** ***Manager, Client ServicesBrandRep - Local Marketing Experts
BrandRep reached out to ***'s Carpet amicably*** *** turned down the opportunity to speak with us and settle her complaintWe respect her wish to not be contacted and we are sorry that she didn't have success with BrandRep We wish her luck in her future endeavors.
Thank you,
***
The salesperson that called me from this company, misrepresented himself, insinuating that he worked for GoogleWhen I nicely told him that I was not interested in doing business with him I also asked for my number and email to be removed from any listsLater that same day, he continued to call my office, harassing my staff and wrote me personal condescending emailsI can only say that I am so thankful that I did not do business with this company
Hello IT Person,
We are sorry you feel that way I have gone through your account extensively and I do see a different picture Your team let the campaign run its course (months) which is quite short, but the great news is you have new keywords listings
on the first page of ***, *** and *** Call us so we can help you see the results if you can't find yourself Organic ranking take time and you shouldn't expect to get clients while we are working to get you ranking initially But in time we hope you do get business of course! I'm sure we can come to a resolution, reach back to us so you can access your back office and see what your team paid for
All the Best
Operations Manager
BrandRep, Inc