When the Salesman first contacted me, he went on and on about how good this would be for my company. I am nearing the end of my 6 month contract and am realizing I have fell for a scam. I will have lost almost $1000 by the time my contract will end. I am so pissed off with this company. Every time I try calling this company they always no what to say. I am fed up. I am going to do anything I can and in my power to get back at these crooks. I could have made a facebook page for free for my business that would have got more customers then what they do. Do not use this company!!!
Hello,
Thank you for the feedback in regards to your experience with our company. But to be fair, I have looked deeply into the business relationship established back in 7/28/2014. I have listened to all calls and client did agree to signing up to work with...
BrandRep and Did agree to charges from a payment disclosure by said said representative at a special discounted rate. Client proceeded to speak with enrollment agent and Client was provided with enrollment welcome letter, e agreement and receipt of charges on 7/28/14. At this time there was no dispute of charges. E agreement was also signed by client this same day of 7/28/14. The process of work begins, directories built, Client is pinned in [redacted] and website is completed. Client calls in on 8/14/14 to add photos to website. There are no specific notes that states there any issues at this time. We continue with the optimization process to get client on the first page of [redacted] as stated in Guarantee. On 9/19/14 Client calls in again and wants to add additional photos, we accommodate his request. 10/14 First page [redacted] Ranking notification send to client. 10/27 2nd Keyword notification. November 14th 3rd first page notification. On 12/8 4th first page ranking keyword notification. On Feb 9th 5th 1st page ranking keyword Notification. In our Guarantee, we will get 2 keywords on the first page of [redacted] within 90 day,s clearly this was accomplished. On 4/17/15 Client calls reception and asks to speak with finance department. The client was then transferred to billing and client was unhappy and said no charges have been authorized and that we have stolen his money. A supervisor was then brought into this situation so all could be resolved. Client said there was an issue with website and no charges should have been charged whatsoever. We were willing to help with website if there was an issue, but client did not want to allow us to help. His last statement was that i'll just go to the Revdex.com if you don't give me 100% of my money back mind you 7-8 months later. We are company that has provided services and take unhappy clients very seriously. We never were given the opportunity to make things right by client, if there was even anything wrong. In my full analysis, we feel services were rendered and every dollar spent client was given more than enough value throughout our business relationship. We still even offered further assistance, which client declined at the time.
Thank You
Operation Manager
When the Salesman first contacted me, he went on and on about how good this would be for my company. I am nearing the end of my 6 month contract and am realizing I have fell for a scam. I will have lost almost $1000 by the time my contract will end. I am so pissed off with this company. Every time I try calling this company they always no what to say. I am fed up. I am going to do anything I can and in my power to get back at these crooks. I could have made a facebook page for free for my business that would have got more customers then what they do. Do not use this company!!!
Hello,
Thank you for the feedback in regards to your experience with our company. But to be fair, I have looked deeply into the business relationship established back in 7/28/2014. I have listened to all calls and client did agree to signing up to work with...
BrandRep and Did agree to charges from a payment disclosure by said said representative at a special discounted rate. Client proceeded to speak with enrollment agent and Client was provided with enrollment welcome letter, e agreement and receipt of charges on 7/28/14. At this time there was no dispute of charges. E agreement was also signed by client this same day of 7/28/14. The process of work begins, directories built, Client is pinned in [redacted] and website is completed. Client calls in on 8/14/14 to add photos to website. There are no specific notes that states there any issues at this time. We continue with the optimization process to get client on the first page of [redacted] as stated in Guarantee. On 9/19/14 Client calls in again and wants to add additional photos, we accommodate his request. 10/14 First page [redacted] Ranking notification send to client. 10/27 2nd Keyword notification. November 14th 3rd first page notification. On 12/8 4th first page ranking keyword notification. On Feb 9th 5th 1st page ranking keyword Notification. In our Guarantee, we will get 2 keywords on the first page of [redacted] within 90 day,s clearly this was accomplished. On 4/17/15 Client calls reception and asks to speak with finance department. The client was then transferred to billing and client was unhappy and said no charges have been authorized and that we have stolen his money. A supervisor was then brought into this situation so all could be resolved. Client said there was an issue with website and no charges should have been charged whatsoever. We were willing to help with website if there was an issue, but client did not want to allow us to help. His last statement was that i'll just go to the Revdex.com if you don't give me 100% of my money back mind you 7-8 months later. We are company that has provided services and take unhappy clients very seriously. We never were given the opportunity to make things right by client, if there was even anything wrong. In my full analysis, we feel services were rendered and every dollar spent client was given more than enough value throughout our business relationship. We still even offered further assistance, which client declined at the time.
Thank You
Operation Manager