Business owner,
We are sorry you feel that way. After reviewing your message and account. let me clear a few things up. When you hired us on to provide SEO we needed to have administration rights to your [redacted] Business listing so we could optimize your account...
properly. When you cancelled your agreement after 3 months, we advised you to contact [redacted] to acquire your business listing back. If you had difficulties dealing directly with [redacted] our apologies. When you first started with us, you did not have rankings in [redacted], this is why you signed up with us. In all fairness, we barely began the work before you discontinued the service. Our agreement was 6 months, you stayed on for 3. With the website we created, it was always meant to be a secondary site to help your own website rank throughout the search engines. There was a line item on your e Agreement, that you signed stating you received a website as well. If you needed a better understanding how the secondary site worked in the optimization process,we would have loved to explain this to you. Please do reach out to me, I know we can come to a reasonable resolution with your account for we are here to help your business.
All the best,
Operations Manager
BrandRep, Inc.
Thank you for the feedback with chamberofcommerse.com, we will be sure to look into the issues with this directory. We are glad that we were able to come to a resolution with you.
Business Owner,
Thank you for your feedback, we are sorry you feel that way. It seems there is a huge disconnect on how you understand the services of our [redacted] Paid Ad program. After reviewing the notes in your account, I do see countless times your account...
manager pointed out your ads in [redacted] through the [redacted] Ad preview Tool. You also did receive traffic to your website from this service as well, contact me, I have some data to share with you. And lastly we are a [redacted] partner, here is our Goggle partner link on the [redacted] partner page: [redacted]. Give us a call so we can come to a resolution. I have no doubt, you were at the Top as promised the entire time you were a client of ours. .
All the Best,
Operations Manager
BrandRep, Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Unfortunate - Brandrep cannot uphold to their companies promise of 90 day guarantee, and very vague about everything. My company's website was not featured anywhere and I did not want to sign up with this company in the first place, they misled me from the beginning saying they were associated with Google. If I knew what I know now, and how the operate then I would have never tried them out. They did not even do proper advertising for me in the right region that I requested -focused on the wrong city. I have no idea what "service" I paid for for over $900. Secondly, they should not offer MONEY BACK GUARANTEE or 90 day "TRIALS" if they continuously charge the cardholders credit card without their APPROVAL or consent. This is ILLEGAL and further action must be pursued in order to get my money back.
I deserve to have my money returned to me - not for all 90 days but for the amount after the 90 day trial.
I gave them advance notice and in the phone call mentioned "Please do not take out any more money from my credit card" when I called to cancel with them.
It is very obvious that I am a dissatisfied customer and even worse that I was taken advantage of. Above all that was mistreated, ignored, and given attitude.
Very unloyal and unethical practices within this BrandRep.
Regards,
[redacted]
To Whom it concerns:
Brand Reps representation of the circumstances are not honest and forth coming. I stand by my original complaint. Furthermore We did not agree to end our partnership amicably. I fired them, because they did not do what they said they would, and I was doing their work for them. I am still requesting a refund.
Attached is our direct email response to our client, [redacted] at VapeL1fe, located at [redacted] U.S. 1 in Edison, NJ.
Also attached is the...
refund receipt for the one, and only, transaction that was processed on 7/30/14 for $195. We issued the refund and canceled Mr. [redacted]'s account on 8/13/14.
Please let us know if there is anything else we can do to ensure that this complaint is resolved successfully.
Thank you very much for your time,
[redacted]
Manager, Client Services Department
1-800-405-7119 Ext. [redacted]
s[redacted]@brandrep.com
Hello [redacted],
I apologize for the frustration that you are experiencing. It seems that you are having difficulty determining what you have paid for while being a client of BrandRep's. As the manager of this department, I take full responsibility for your experience thus far. As you...
probably have already done your research on Local SEO, being an astute business owner, you have learned that SEO is a long-term, online marketing strategy.
1. The first step was the verification, syndication, and optimization of your Google Plus profile, or your Google business listing, found here: [redacted]about.
2. The next step was to create multiple avenues where your business information can be found, through Local Directories. When you started with us, you had 13 local directory profiles. We created an additional 11 directory profiles. You now have a total of 24 Local Directory Profiles. All of which can be seen through your Customer Dashboard Interface (CDI) 24 hours a day, 7 days a week. The login information was given to you at the time you first enrolled in July of 2014.
3. The third major component was your secondary website, or your SEO Site, as itemized on your signed e-agreement: [redacted].
The synthesis of these strategies produces a strong online presence. With recent changes to Google's Algorithm, a.k.a. The Penguin Update, ranking reports for Local SEO are very difficult to produce. Measurable results through Local SEO can best be quantified through what are called Google "Insights". Attached is a screenshot of your Google Insights over the course of the last 90 days (you have been with us for 110 days). Your Google business listing has been viewed 1,743 times in the last 90 days; this is the business listing we created, verified, and optimized. That is online exposure that you didn't have prior to working with us.
It is very disappointing that you referred to us as some sort of "scheme". That is certainly not the case. In fact, regardless of how well your visibility is developing on Google, we still have honored our Guarantee and your billing has been suspended until a ranking report is produced throughout all of San Jose for at least 2 search terms.
We understand that online marketing is confusing, especially when you don't specialize in it. It is clear that I have fallen short in making sure that you understood the service that you purchased. I see that you spoke with a supervisor on Friday, October 31st. The matter seems to have been resolved and I believe with both the phone call on Friday and my explanation of service, that the mechanics of the service are much more clear to you. If you need further assistance, please don't hesitate to give us a call.
Thank you very much for your time,
[redacted]
Manager, Client Services
BrandRep - Local Marketing Experts
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
My address continues to come up if the business name is searched. The problem has still yet to be rectified. I need all affiliation of my home address & the business off of the internet. Until that happens I will not be satisfied.
Regards,
[redacted]
These guys are hijacking Social Media and Website domains, basically forcing customers to continue paying them on a monthly basis - since they (BrandRep) OWN the domain (purchased the domain on their clients' behalf), Google Plus account and anything else they worked on. That would be OKAY, if they did a great job - but THEY DON'T. I am just so disgusted. The website they created for a friend did not even have an XML SiteMap (which is important if you want your website to be indexed!); a key word testing of my friend's website showed that NO KEYWORDS had been added. None ... ZERO ... Which is another important aspect of search engines optimization. NO WONDER that after THREE MONTHS of the website being up, the only way to get to the website is to type in the actual URL (Website Address). I actually took the time to CREATE an XML SiteMap and requested for them to upload it so that I could work on submitting the sitemap to search engines; but they came back with a "NO CAN DO". Their response was that thee are working with templates that don't allow customization. REALLY???? So the only way to help my friend is to purchase a NEW DOMAIN and start from scratch. He was lucky since he was thinking of changing his company name anyhow. Those clients that are tied to an established company are out of luck. Last, but not least, while going over my friend's website, the hours of operations for EVERY DAY was listed as: CLOSED. Monday: CLOSED ... Tuesday: CLOSED ... I think I made my point. Plus, their google plus account did not list the website (another MAJOR Search Engine Optimization issue) ... These people will rip you off. For anyone who wants to GIVE UP control over their brand name, domain and social media accounts FOREVER, go for it. For anyone else, you'd better educate yourself on whom you are considering giving control of your business name, website and social media accounts. This is too important. To start with: It is easy to buy a domain. YOU NEED TO BUY IT IN YOUR NAME. Then you can hire someone to create a website, and then log in whereever you purchased the domain to point the domain over to your website. If they do a poor job, you can have someone else redo it and then point your domain over to the new website. YOU NEED TO OWN THE DOMAIN. YOU NEED TO REGISTER YOUR OWN GOOGLE PLUS, FACEBOOK / SOCIAL MEDIA PAGES, and allow others to work on it, once you have assesses their suitability.
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. BrandRep will investigate this issue and make necessary corrections to their services. BrandRep issued a full refund and I am satisfied with the resolution between BrandRep and my company.
Thank you,
[redacted]
Business owner,
To be be completely clear, you were not charged in the month of June and no unauthorized charges have ever occurred. We also resolved your request of $99.00, this is the blocked charge you must of thought transpired, but in fact is was a refund of the moth prior (may 24th) in good faith which we do see you received. You will not receive any further charges, your'e account has been cancelled as requested. We wish your'e business the best of luck.
If you have any questions let us know.
Thank you,
[redacted]
BrandRep
Client signed up for our Local SEO Service back in May 2014. With this package client received...
Local SEO, Directories and a free website. Agreement was signed and client agreed for us to perform the work for his photography business. Here is our Guarantee:http://www.brandrep.com/terms_of_service#work_for_free_guarantee. BrandRep Created free Website for client (still live) [redacted] completed May 19th. BrandRep also created Directories for client for were set up and completed by June 13th (still live). Client was pinned in Google effectively and the first notification on the first page of Google was sent by email on June 16th. Notifications of first page keyword listings continued on June 25th, July 16th, in August multiple times and continued for the rest of the year into 2015.
Client did contact us on Oct 17th wanting to cancel his account and we were able to offer him a price reduction and 1 free month to help with different keywords other than the ones that we showed ranking. Client agreed to this and billing continued. ON November 7th, Nov 30th and Dec 23rd 1st page Google notifications were again sent to client.
We even still have client ranking currently on these keywords to date:
1) [redacted]
[redacted]
Client called in February requesting 8 months of free service since he wasn't ranking how he wanted to be, Keeping in mind, this was a collaborative effort choosing keywords with our staff.
Moving back to our guarantee: http://www.brandrep.com/terms_of_service#work_for_free_guarantee.
We obviously want to come to a resolution with said client, but we feel we have provided service and also throughout have been accommodating to make things right. Please do contact us @ 1-800-405-7119 if you have questions or concerns.
Operations Manager
BrandRep, Inc.
Business Owner,
As discussed in our prior message you signed up with a 90 contract, which became month to month after that. If there was some form of misunderstanding and you didn't want to continue, clearly we will be glad to provide a resolution to your issue.
Contact me directly and I will be glad to provide assistance.
[redacted]
BrandRep, Inc.
[redacted] ext *
[redacted],
arial; font-size: 10pt;">
On behalf of BrandRep, I would like offer our most sincere apologies for any misunderstandingsmade while handling your account. It was an oversight for which I accept full responsibility for. To remedy this situation, I have that your BrandRep account has been fully cancelled and your credit card is not to be charged again. We try our best not to make mistakes, but when they happen we try to fix them!
Rest assured that your unfortunate experience is not taken lightly. I'd like to speak with you personally to assure you that this issue has been fixed.
Hello Business Owner,
First and foremost, my utmost apologies in regards to any inconvenience this may have caused your business. We take our Do Not Call list very seriously and are very thorough with training to be sure we follow the proper protocol. Any phone...
numbers, that are attached to your business have been confirmed by me, the operations manager, to be on our Do Not Call list. You will not receive any unsolicited calls by our company ever again.
Best of luck to your business,
Operations Manager
BrandRep. Inc.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
As you can see noted by [redacted] on the link provided below...
"No one can guarantee a #1 ranking on [redacted].Beware of SEOs that claim to guarantee rankings, allege a "special relationship" with [redacted], or advertise a "priority submit" to [redacted]. There is no priority submit for [redacted]. In fact, the only way to submit a site to [redacted] directly is through our Add URL page or by submitting a Sitemap and you can do this yourself at no cost whatsoever."
Please explain how you can guarantee something that [redacted] says you can't??
Everything this company offers as far as seo services goes against what [redacted] says on their support page (provided below). Another example is doorway pages; of which, this company created for my business. They also use [redacted]'s name by saying they are a [redacted] partner, which apparently means nothing.
sans-serif;">My name is [redacted] and I work for BrandRep, I received a notification of Revdex.com complaint and I wanted to personally respond to help resolve your concern.
Because it’s possible that different sales representatives unknowingly reached out to you, please share with me if you recall more than one sales calling you.
I would like to place your phone number on BrandRep’s do not call list. Is 647-519-5247 the only number you’ve been contacted on? Please advice.
BrandRep understands your request and I’ll do all I can to make sure we honor that.
Brand Rep promised to get my busineess name onthe front page of Goodle, build a web page, and increase customer response. Results. Never had company name anywhere on Google page. No web site and not one new customer. The only thing that transpired is they took my money. What a ripoff company.
I started with brand rep the beginning of September.
The representitive assured me that it would only take a few months to get me on the front page.
It is now July 7th and I am still not on it at all yet. They did stop charging me after 4 months but I want a refund had I known it was going to take so long I would have invested my hard earned money some where else.
I would never recommend this company it is a waist of money !!!!!
And a scam !!!!
Business owner,
We are sorry you feel that way. After reviewing your message and account. let me clear a few things up. When you hired us on to provide SEO we needed to have administration rights to your [redacted] Business listing so we could optimize your account...
properly. When you cancelled your agreement after 3 months, we advised you to contact [redacted] to acquire your business listing back. If you had difficulties dealing directly with [redacted] our apologies. When you first started with us, you did not have rankings in [redacted], this is why you signed up with us. In all fairness, we barely began the work before you discontinued the service. Our agreement was 6 months, you stayed on for 3. With the website we created, it was always meant to be a secondary site to help your own website rank throughout the search engines. There was a line item on your e Agreement, that you signed stating you received a website as well. If you needed a better understanding how the secondary site worked in the optimization process,we would have loved to explain this to you. Please do reach out to me, I know we can come to a reasonable resolution with your account for we are here to help your business.
All the best,
Operations Manager
BrandRep, Inc.
Thank you for the feedback with chamberofcommerse.com, we will be sure to look into the issues with this directory. We are glad that we were able to come to a resolution with you.
Operations Manager
BrandRep, Inc
Business Owner,
Thank you for your feedback, we are sorry you feel that way. It seems there is a huge disconnect on how you understand the services of our [redacted] Paid Ad program. After reviewing the notes in your account, I do see countless times your account...
manager pointed out your ads in [redacted] through the [redacted] Ad preview Tool. You also did receive traffic to your website from this service as well, contact me, I have some data to share with you. And lastly we are a [redacted] partner, here is our Goggle partner link on the [redacted] partner page: [redacted]. Give us a call so we can come to a resolution. I have no doubt, you were at the Top as promised the entire time you were a client of ours. .
All the Best,
Operations Manager
BrandRep, Inc
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Unfortunate - Brandrep cannot uphold to their companies promise of 90 day guarantee, and very vague about everything. My company's website was not featured anywhere and I did not want to sign up with this company in the first place, they misled me from the beginning saying they were associated with Google. If I knew what I know now, and how the operate then I would have never tried them out. They did not even do proper advertising for me in the right region that I requested -focused on the wrong city. I have no idea what "service" I paid for for over $900. Secondly, they should not offer MONEY BACK GUARANTEE or 90 day "TRIALS" if they continuously charge the cardholders credit card without their APPROVAL or consent. This is ILLEGAL and further action must be pursued in order to get my money back.
I deserve to have my money returned to me - not for all 90 days but for the amount after the 90 day trial.
I gave them advance notice and in the phone call mentioned "Please do not take out any more money from my credit card" when I called to cancel with them.
It is very obvious that I am a dissatisfied customer and even worse that I was taken advantage of. Above all that was mistreated, ignored, and given attitude.
Very unloyal and unethical practices within this BrandRep.
Regards,
[redacted]
To Whom it concerns:
Brand Reps representation of the circumstances are not honest and forth coming. I stand by my original complaint. Furthermore We did not agree to end our partnership amicably. I fired them, because they did not do what they said they would, and I was doing their work for them. I am still requesting a refund.
Thank you,
[redacted]
707-450-5956
[redacted]@live.com
Dear Revdex.com of San Diego,
We are responding to Complaint ID #10176173.
Attached is our direct email response to our client, [redacted] at VapeL1fe, located at [redacted] U.S. 1 in Edison, NJ.
Also attached is the...
refund receipt for the one, and only, transaction that was processed on 7/30/14 for $195. We issued the refund and canceled Mr. [redacted]'s account on 8/13/14.
Please let us know if there is anything else we can do to ensure that this complaint is resolved successfully.
Thank you very much for your time,
[redacted]
Manager, Client Services Department
1-800-405-7119 Ext. [redacted]
s[redacted]@brandrep.com
Hello [redacted],
I apologize for the frustration that you are experiencing. It seems that you are having difficulty determining what you have paid for while being a client of BrandRep's. As the manager of this department, I take full responsibility for your experience thus far. As you...
probably have already done your research on Local SEO, being an astute business owner, you have learned that SEO is a long-term, online marketing strategy.
1. The first step was the verification, syndication, and optimization of your Google Plus profile, or your Google business listing, found here: [redacted]about.
2. The next step was to create multiple avenues where your business information can be found, through Local Directories. When you started with us, you had 13 local directory profiles. We created an additional 11 directory profiles. You now have a total of 24 Local Directory Profiles. All of which can be seen through your Customer Dashboard Interface (CDI) 24 hours a day, 7 days a week. The login information was given to you at the time you first enrolled in July of 2014.
3. The third major component was your secondary website, or your SEO Site, as itemized on your signed e-agreement: [redacted].
The synthesis of these strategies produces a strong online presence. With recent changes to Google's Algorithm, a.k.a. The Penguin Update, ranking reports for Local SEO are very difficult to produce. Measurable results through Local SEO can best be quantified through what are called Google "Insights". Attached is a screenshot of your Google Insights over the course of the last 90 days (you have been with us for 110 days). Your Google business listing has been viewed 1,743 times in the last 90 days; this is the business listing we created, verified, and optimized. That is online exposure that you didn't have prior to working with us.
It is very disappointing that you referred to us as some sort of "scheme". That is certainly not the case. In fact, regardless of how well your visibility is developing on Google, we still have honored our Guarantee and your billing has been suspended until a ranking report is produced throughout all of San Jose for at least 2 search terms.
We understand that online marketing is confusing, especially when you don't specialize in it. It is clear that I have fallen short in making sure that you understood the service that you purchased. I see that you spoke with a supervisor on Friday, October 31st. The matter seems to have been resolved and I believe with both the phone call on Friday and my explanation of service, that the mechanics of the service are much more clear to you. If you need further assistance, please don't hesitate to give us a call.
Thank you very much for your time,
[redacted]
Manager, Client Services
BrandRep - Local Marketing Experts
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
My address continues to come up if the business name is searched. The problem has still yet to be rectified. I need all affiliation of my home address & the business off of the internet. Until that happens I will not be satisfied.
Regards,
[redacted]
These guys are hijacking Social Media and Website domains, basically forcing customers to continue paying them on a monthly basis - since they (BrandRep) OWN the domain (purchased the domain on their clients' behalf), Google Plus account and anything else they worked on. That would be OKAY, if they did a great job - but THEY DON'T. I am just so disgusted. The website they created for a friend did not even have an XML SiteMap (which is important if you want your website to be indexed!); a key word testing of my friend's website showed that NO KEYWORDS had been added. None ... ZERO ... Which is another important aspect of search engines optimization. NO WONDER that after THREE MONTHS of the website being up, the only way to get to the website is to type in the actual URL (Website Address). I actually took the time to CREATE an XML SiteMap and requested for them to upload it so that I could work on submitting the sitemap to search engines; but they came back with a "NO CAN DO". Their response was that thee are working with templates that don't allow customization. REALLY???? So the only way to help my friend is to purchase a NEW DOMAIN and start from scratch. He was lucky since he was thinking of changing his company name anyhow. Those clients that are tied to an established company are out of luck. Last, but not least, while going over my friend's website, the hours of operations for EVERY DAY was listed as: CLOSED. Monday: CLOSED ... Tuesday: CLOSED ... I think I made my point. Plus, their google plus account did not list the website (another MAJOR Search Engine Optimization issue) ... These people will rip you off. For anyone who wants to GIVE UP control over their brand name, domain and social media accounts FOREVER, go for it. For anyone else, you'd better educate yourself on whom you are considering giving control of your business name, website and social media accounts. This is too important. To start with: It is easy to buy a domain. YOU NEED TO BUY IT IN YOUR NAME. Then you can hire someone to create a website, and then log in whereever you purchased the domain to point the domain over to your website. If they do a poor job, you can have someone else redo it and then point your domain over to the new website. YOU NEED TO OWN THE DOMAIN. YOU NEED TO REGISTER YOUR OWN GOOGLE PLUS, FACEBOOK / SOCIAL MEDIA PAGES, and allow others to work on it, once you have assesses their suitability.
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. BrandRep will investigate this issue and make necessary corrections to their services. BrandRep issued a full refund and I am satisfied with the resolution between BrandRep and my company.
Thank you,
[redacted]
Business owner,
To be be completely clear, you were not charged in the month of June and no unauthorized charges have ever occurred. We also resolved your request of $99.00, this is the blocked charge you must of thought transpired, but in fact is was a refund of the moth prior (may 24th) in good faith which we do see you received. You will not receive any further charges, your'e account has been cancelled as requested. We wish your'e business the best of luck.
If you have any questions let us know.
Thank you,
[redacted]
BrandRep
Client signed up for our Local SEO Service back in May 2014. With this package client received...
Local SEO, Directories and a free website. Agreement was signed and client agreed for us to perform the work for his photography business. Here is our Guarantee:http://www.brandrep.com/terms_of_service#work_for_free_guarantee. BrandRep Created free Website for client (still live) [redacted] completed May 19th. BrandRep also created Directories for client for were set up and completed by June 13th (still live). Client was pinned in Google effectively and the first notification on the first page of Google was sent by email on June 16th. Notifications of first page keyword listings continued on June 25th, July 16th, in August multiple times and continued for the rest of the year into 2015.
Client did contact us on Oct 17th wanting to cancel his account and we were able to offer him a price reduction and 1 free month to help with different keywords other than the ones that we showed ranking. Client agreed to this and billing continued. ON November 7th, Nov 30th and Dec 23rd 1st page Google notifications were again sent to client.
We even still have client ranking currently on these keywords to date:
1) [redacted]
[redacted]
Client called in February requesting 8 months of free service since he wasn't ranking how he wanted to be, Keeping in mind, this was a collaborative effort choosing keywords with our staff.
Moving back to our guarantee: http://www.brandrep.com/terms_of_service#work_for_free_guarantee.
We obviously want to come to a resolution with said client, but we feel we have provided service and also throughout have been accommodating to make things right. Please do contact us @ 1-800-405-7119 if you have questions or concerns.
Operations Manager
BrandRep, Inc.
Business Owner,
As discussed in our prior message you signed up with a 90 contract, which became month to month after that. If there was some form of misunderstanding and you didn't want to continue, clearly we will be glad to provide a resolution to your issue.
Contact me directly and I will be glad to provide assistance.
[redacted]
BrandRep, Inc.
[redacted] ext *
[redacted],
arial; font-size: 10pt;">
On behalf of BrandRep, I would like offer our most sincere apologies for any misunderstandingsmade while handling your account. It was an oversight for which I accept full responsibility for. To remedy this situation, I have that your BrandRep account has been fully cancelled and your credit card is not to be charged again. We try our best not to make mistakes, but when they happen we try to fix them!
Rest assured that your unfortunate experience is not taken lightly. I'd like to speak with you personally to assure you that this issue has been fixed.
Sincerely,
[redacted]
Hello Business Owner,
First and foremost, my utmost apologies in regards to any inconvenience this may have caused your business. We take our Do Not Call list very seriously and are very thorough with training to be sure we follow the proper protocol. Any phone...
numbers, that are attached to your business have been confirmed by me, the operations manager, to be on our Do Not Call list. You will not receive any unsolicited calls by our company ever again.
Best of luck to your business,
Operations Manager
BrandRep. Inc.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
As you can see noted by [redacted] on the link provided below...
"No one can guarantee a #1 ranking on [redacted].Beware of SEOs that claim to guarantee rankings, allege a "special relationship" with [redacted], or advertise a "priority submit" to [redacted]. There is no priority submit for [redacted]. In fact, the only way to submit a site to [redacted] directly is through our Add URL page or by submitting a Sitemap and you can do this yourself at no cost whatsoever."
Please explain how you can guarantee something that [redacted] says you can't??
Everything this company offers as far as seo services goes against what [redacted] says on their support page (provided below). Another example is doorway pages; of which, this company created for my business. They also use [redacted]'s name by saying they are a [redacted] partner, which apparently means nothing.
[redacted]
Regards,
[redacted]
Hello [redacted],
sans-serif;">My name is [redacted] and I work for BrandRep, I received a notification of Revdex.com complaint and I wanted to personally respond to help resolve your concern.
Because it’s possible that different sales representatives unknowingly reached out to you, please share with me if you recall more than one sales calling you.
I would like to place your phone number on BrandRep’s do not call list. Is 647-519-5247 the only number you’ve been contacted on? Please advice.
BrandRep understands your request and I’ll do all I can to make sure we honor that.
Thank you,
[redacted]
These guys are a complete waste of time and money.
Brand Rep promised to get my busineess name onthe front page of Goodle, build a web page, and increase customer response. Results. Never had company name anywhere on Google page. No web site and not one new customer. The only thing that transpired is they took my money. What a ripoff company.
I started with brand rep the beginning of September.
The representitive assured me that it would only take a few months to get me on the front page.
It is now July 7th and I am still not on it at all yet. They did stop charging me after 4 months but I want a refund had I known it was going to take so long I would have invested my hard earned money some where else.
I would never recommend this company it is a waist of money !!!!!
And a scam !!!!