Bricasti Design LTD

We finally received a check today from [redacted]. Our best guess is that after not answering our repeated requests, Facebook sent the funds to [redacted] and they distributed them to us. It is resolved now. 
 
Thank you,
[redacted]

Complaint: [redacted]I am rejecting this response because it is simply a...

automatic statement that does not address the specific complaint.  Thanking someone for their feedback does not constitute a response especially as I did not provide feedback but a complaint against a company policy that has detrimental effects while it is place abd needs to be viewed under the lens of which is the basis of my complaint which is that the current policy of having a 48 hour wait time to block someone after unblocking them should be removed immediately as in my case where I blocked a harrassing troll but failed to acreenshot the harrassing and offensives posts so I unblocked them to get those screenshots and thats when the current policy stated I would need to wait 48 hours to block them which led to another 48 hours of harassment.Sincerely,[redacted]

Hi [redacted]Your account will be deleted according to our terms and applicable law. For more information about our Data Policy, visit: 
[redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because:I can't see the link or what to I click to reply to [redacted] at Facebook.I can see this line but how to I respond how do I connect to [redacted] Waiting for the consumer to respond to the Business ResponseWhich button do I click to write to [redacted] or on which email account do I write to [redacted] please help!
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because:
 
Complaint has not been resolved.  
Further, responses to date have not indicated why this problem occurred in the first place.  
 
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:
Facebook has deleted our advertising account and therefore the login for this option does not work. Facebook has not even directly responded to our complaint once through a representative and their Revdex.com response is also a proof that they have not even read the complaint. Meanwhile, we have also filed a credit dispute with [redacted] and [redacted]. 
Our FB advertising Account #:[redacted], Revdex.com complaint # :[redacted],  [redacted] dispute complaint# : [redacted]Complaint: We're a Broadway production company based in [redacted] & have advertised with Facebook (our pages include [redacted]) many times. The new page [redacted] was created recently and advertised (boosted posts for page recognition, likes, etc.). On Wednesday August 23, the particular page was attacked by spam likes, thousands of them from a foreign source (we think it's [redacted]-not our ad target demo & location), possibly fake accounts. We've made several complaints and all we received were automated messages. We've had to unpublish the page (it will be deleted soon) and potentially lost all of our new (legitimate) followers we had gained via ads. Facebook not only did not protect our account but did not respond to our complaints. All the while, Facebook charged us $[redacted] + $[redacted] for this ad boost. We'd like an immediate refund and a way to clean these thousands of spam likes. Sincerely,[redacted]

Hi ***Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: ***- I need to merge two Pages: ***- I need to change my Page name: ***- I need to change the username for my Page: ***- Someone posted an unfair review of my business: ***- I would like to claim an unowned Page that represents my business: ***Other:- Facebook is asking me to submit ID: ***Thanks,***The Facebook Team

Complaint: [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me if they follow through.  In and of itself their response is not a solution.Sincerely, [redacted]Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:I have stated that I already did what they have suggested and it is not at all helpfulSincerely,[redacted]

Complaint:[redacted]I am rejecting this response because:
Although my first name is changed on Facebook, that was not my concern. It's my last name. Facebook is a social media site and should not require a domestic violence victim to have to use their government name, ask them why, then force them to provide proof of who they are, just to make them have to use their government name anyways. The point of the matter is I don't feel safe using my name and shouldn't have to. I've been harassed by someone reporting pictures of my infant child for nudity although there was none. I also should not have been denied access to my account containing my contacts, pictures and memories. Facebook doesn't require identification when you sign up and should not be allowed to request it. It is a flawed system.
Sincerely,Danielle Garris

Hi [redacted]Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to your profile?Thanks,
[redacted]The Facebook Team

Hi,Thank you for contacting us through the Revdex.com. To gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,[redacted]The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook account:- I forgot my Facebook password: [redacted]- My Facebook account has been hacked: [redacted]- I am not receiving my security code: [redacted]- My email or phone number is attached to someone else’s account: [redacted]
Thanks,
The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because: the issue is not that my content was removed, but that my account was disabled because of alleged intellectual property violations. I have been demanding over and over again that I be provided with whomever filed the complaint and why posting my own text and pictures constitutes this type of violation.  I listed a soccer jersey for sale on a site devoted to jersey sales.  There was NO violation, but your company refuses to respond with any detailed findings from an investigation inot the matter.  Sincerely,[redacted]

It has been resolved

Complaint: [redacted]I am rejecting this response because:
 
I cannot do any of the things[redacted] requested. The links provided are of no help to me, because I cannot do anything with my account.
I asked that my account be closed.  I cannot see any of my pages, because I cannot upload a photo for verification. I no longer want the account. It is too much of a hassle. I just want it deleted from facebook.
 
I have put my email and link to the page below. It was also included in my original complaint.
[redacted]
Facebook link: [redacted]
 
 
 
Thank Yoi
Sincerely,[redacted]

Hi[redacted]
Again, we thank for for your patience. We're still reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.
Thanks,
[redacted]The Facebook TeamTell us why here...

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and considering the entire complaint was about being unable to be on Facebook, I cannot give a direct URL link because I have NO ACCOUNTSincerely, [redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I forgot my Instagram password: [redacted]- My Facebook account has been hacked: [redacted]- My Instagram account has been hacked: [redacted]- I am not receiving my security code: [redacted]
Thanks,The Facebook Team