Bricasti Design LTD

Hi [redacted]Thanks for your response. We’re sorry to hear that you’re still having trouble logging into Facebook. To make sure that we can get you the help you need, please follow the link below:[redacted]Please keep in mind that we won't be able to respond to any additional questions here.Thanks,[redacted]The Facebook Team

Complaint: [redacted]
Unfortunately, I can't "see" anything since Facebook disabled my account. I...

can see some of my posts on Google. But trying to display them brings up nothing. It seems to me that the the fraudulent account is hidden. Or simply has privacy settings on. I could only see the account when I searched my own name. The name of the account was "[redacted]".  My real name, and the name of my account, was "[redacted]". Thank you for your time.
Sincerely,
[redacted]

Complaint:[redacted]I am rejecting this response because:
Hello,Thanks for sending an E-mail and wanting to help me, but I have sadly not received any E-Mail from you that you are writing about. I only receive messages that you write through Revdex.com and I receive them on my E-Mail as well. I want to receive back access to my account and not receive E-mails from you. Since 1 month have you been writing me that you have sent me an E-Mail outside of Revdex.com that I do not receive and your latest message was copy and pasted from a month ago.Please give me back access to my account, I’ve been waiting for long enough. I have already waited for more than 6 months and I am already writing with you for more than 3 months and all you do is copy and paste the same messages since 3 months.Give me back my account, because I have very important documents on my account and if you don't give me my account and documents back I will have to go court in Germany, because I live in Germany. You are obviously aware that what you are doing is highly illegal in Germany because you me acces  and that the German court does not treat such cases very lightly, you are going towards a law suit for reparation, and your help until now is only copy and pasting the same messages from a month ago. A German prosecutor will investigate[redacted] or other Facebook executives if they broke German penal-laws because in Germany you can't just steal someone's property and all the documents and conversations and photos are my property and you have stolen them and what you’re doing now with my account over the last 6 month, that you gave me my account back for 3 days and then take it away again, that must be investigated by a German prosecutor if it’s Fraud.Give me back my account with my very important documents that I need for law suits.Best regards,[redacted]
Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- Facebook is asking me to submit ID: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because: In effect, it is not a response from Facebook, merely a statement that they are still looking into the issue and thank me for my patience. As such there is nothing for me to accept or reject.Sincerely,[redacted]

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the account you're reporting about?Thanks,**The Facebook Team

Complaint: [redacted]I am rejecting this response because:
 
it it hasn't answered my problem or addressed it correctly.
 
I cannot log in to my account from the website, only from the app.
 
when I try to alter the security setting or view my activity log the app keeps crashing and I can't alter my security settings or deactivate my account. Thanks Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- How do I deactivate my account?: [redacted]- How can I download my information from Facebook?: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I was using Facebook for years,  there is no reason why I should have to submit an id in order for Facebook to unlock my account.I am rejecting this response because:
Sincerely,[redacted]

Revdex.com:The email associated with the account is [redacted]The contact info through Facebook is [redacted].The profile picture is a android karate girlThe background picture is a light grey Siberian Husky.College attended is Georgia State UniversityHighschool Attended is Brookwood.Job is Master instructor with [redacted] Tae Kwon Do Other job is U.S.NavyI have turned off email and text verification due to the possible hack of my account, so I do not have a way to receive a verification email or text message.  I tried the "get help from friends"option and was told that the codes were invalid.  
I have reviewed the response made by the business in reference to complaint ID [redacted], and would like someone from Facebook to contact me via email, text, or messaging to rectify situation.
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because:
The Revdex.com received a standard email response to my complaint versus a response from an actual person at Facebook. This is not helpful, as I have already received the same response in trying to resolve the issue myself. I have already tried all of Facebook's online solutions, and none of them work. I cannot remember the password to the account, and none of the options Facebook provides online work.  Facebook needs to provide me with the password to the account so I can log in and delete it, or they need to delete the account for me. They are welcome to call me to verify the account is mine. I do not want the account with my picture displayed on their website. They are violating my privacy by continuing to display the account with my picture, and they need to remove the account and my picture immediately! Again, the URL they repeatedly request and I have repeatedly provided them is: [redacted]Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook:[redacted]
Thanks,
[redacted]
The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- My email or phone number is attached to someone else’s account: [redacted]Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- Facebook is asking me to submit ID: [redacted]- I’m having issues with my name on Facebook: [redacted]Thanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is satisfactory to me for the time being.  While the response does not alleviate the issue at hand, it does indicate that steps are being made towards its resolution. Sincerely, [redacted]

Complaint: [redacted]I am rejecting this response because: While my new personal page is back (thank you!), I still need access to my business page: [redacted]. I would also ideally like my old personal page back too. I do very much appreciate the help thus far with my new personal account. Please help me get the business page back under my control. Thank you.Sincerely,[redacted]

Hi [redacted]Thanks for reaching out to Facebook through the Revdex.com. It looks like you already have an open support ticket with us regarding this issue. The best way for you to get help is to respond to the email with the requested information. If you have to submit your ID, please see the Help Center...

articles below for instructions on how to do this:- How do I upload my ID to Facebook?: [redacted]- What types of ID does Facebook accept?: [redacted]
Thanks, 
The Facebook Team

Final Consumer Response /* (2000, 5, 2016/02/03) */
I Just Looked Up On What Name Can A person Use On Facebook And Apparently I'm Supposed To Use mt Real name And I Did Not about This Until Now, Or Rather I Don't Recall Them Saying Anything To Me About This Change In Policy, But What's Funny About...

That Is The Fact that When I called They said My Page Was Hacked But The Real Reason Was The Name I Used On Facebook Page And That Was R [redacted] And The Reason Behind That Was, When My Mother was Alive So Many People In My Family Said They Loved And Cared A Great Deal For Her But In Fact That Was A Lie So Many Years Ago I changed It To Honor Her And At The Same Time See Who Truly Loved Her they wound Know These Last Names [redacted], [redacted] Were Her first Names, And Strangely Enough No One Could Find Me But Of Course I Had To Shorten My friends List So I Could Keep Those That Said They Loved My Mother But In Fact Did Not So This Is The Reason Facebook Has Locked My Out Of Facebook The In All Fairness To Myself This Still Does Not Explain The Fact The Only One Email Associated With The Account In Question Which Is R [redacted] The Email Has Not Changed But For Some Reason I'm Not Who I Say I Am Okay, Facebook Says This Is To I Quote Facebook is a community where people use their authentic identities. We require people to provide the name they use in real life; that way, you always know who you're connecting with. This helps keep our community safe, Keep People Safe From Who, People Can Still Makeup Fake Names And Fake And Identities, So What Fantasy World Is Facebook Living In, And Again Like A Broken Record, It Still Does Not Explain Why Those Phone Numbers I Provided Before, Which Ask People To Pay $50 Or So To Quote Fix Their Hacked Facebook Page Does This Sound Like Facebook Is Trying To And Again Quoting Facebook Own Page Facebook is a community where people use their authentic identities. We require people to provide the name they use in real life; that way, you always know who you're connecting with. This helps keep our community safe,
Well I Must Be Reading To Much Into IT I Guess ?, Because Keep Our Community Safe From Who, People Other Then Facebook I Guess, Anyway I Hope That You can Still Investigate The Fact The Facebook Is Using Third Party Companies As Extortionist On Their Users To Make More Money Off Users On Facebook Inc, As I Respectfully Ask This Case Of Mine To Be Closed Because I can't Win With These Facebook Scammers , Thank You So Very Much For Your Time And Effort [redacted] GOD Bless You.

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- I need to report an unauthorized charge or request a refund: [redacted]Thanks,[redacted]The Facebook Team