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Hi[redacted]Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the page you are reporting on?Thanks,
[redacted]The Facebook Team

I understand that policy change is not the purview of the Revdex.com, however, my original complaint stating they have arbitrarily denied me full use of my account for using the term "cray cray". I still want the Bureau to pursue restoring full use of my account.

Complaint: [redacted]I am rejecting this response because: This is not helpful information at all! I have already read all of the information in the Help Centre. According to Facebook Help Centre, the only step left for me at this point (because I am unable to receive a 6 digit Two Factor Authentication Code via sms text) is to submit my ID and wait for them to approve it to prove that I am the person who owns the account. What I need is for someone from Facebook to APPROVE MY IDENTIFICATION TO SOLVE THE ISSUE, AND LET ME BACK INTO MY ACCOUNT. There is nothing else I can do. Can an ACTUAL PERSON from Facebook email me and work through this to actually get my account back up and running please?!Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]- Someone posted an unfair review of my business: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because:The site used by facebook for refunds doesn't allow the submission of request due to "technical problems" for over a week now.They need to refund 2 purchases made on the 20th of this month because I wasn't awarded big wins due to game freezing up,twice.They can certainly do this with no further action on my part.Purchases were for 24.99 each.
Sincerely,
[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]- I’m having issues with my name on Facebook: [redacted]Thanks,The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- Someone posted an unfair review of my business:[redacted]I would like to report a fake account or other abuse on Facebook or Instagram:- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because: it does not help me at all I feel like infact we moved backwards im not the reason im locked out of my account you are [facebook] as I said before and in my original complaint You locked me out of my account asked me to provide id proof of my identity which I did and have yet to unlock my account this is becoming more amd more frustrating..... I believe my direct link was something like[redacted] idk I was asked in the last reply to provide it I explained its been so long now im not sure what it is exactly and provided the email and phone number attached to the account which I will provide again because there has to be a way for you to locate my account beyond just the direct link which is why I provided associated email and phone number I feel like this isnt being taken seriously by your team shown by your last reply its like you have no idea what the situation even is if you're telling my to "reset my password and try the fb help" which is also not helpful at all.... So ill state Again  i just want either my account returned to me or all of my photos and associated account to be released to me I DO NOT need help recovering a password etc. YOU (facebook) are the ones keeping me locked out of my account not my lack of password etc.Sincerely,[redacted] Joseph Scharett

Hi,
Thank you for contacting us through the Revdex.com. To gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,[redacted]The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- My Facebook account has been hacked: [redacted]Thanks,**The Facebook Team

Hi [redacted]
Thank you for contacting Facebook through the Revdex.com. I have reviewed your request & to help confirm your ownership of the account we need you to log in & follow the on screen steps. If you are being asked to provide some ID for your account, I have included a link to the types of...

IDs that we accept:
[redacted]
Thanks,[redacted]The Facebook Team

Hi[redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I am not receiving my security code: [redacted]I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]Other:- Facebook is asking me to submit ID: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:I received this response at 9:14 am and as of 7:08 pm, I am still suspended from posting, liking or commenting on Facebook. I would like a little clarification on what Facebook is saying is "taken care of"Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. And thank you for your time.
Sincerely,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Sincerely, [redacted]

Complaint: [redacted]
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I am rejecting this response because:
 My page name is not changed to "[redacted]". I know how to change the page name. But the issue is our attempts to change the page name to "[redacted]" aren't successful.
 My page link is: [redacted]
 I submitted the original complaint with the links (URLs) and Page ID of my page and other links to the appeal forms I tried submitting. But they replied me to submit the related links in my response. So I'll include the details and links again. Please do read my explanation.
 
 I'm [redacted], one of the admins of the Facebook page, currently named "[redacted]".
 
Page ID: [redacted]
Link: [redacted] 
 
We created that page a few days ago to start an online shop on Facebook. But we later decided to change our business name to "[redacted]", which sounds more juicy and fun. We tried a couple of times to change our page name to "[redacted]" from "[redacted]". But a few minutes later, in our Facebook Notifications, we're notified that Facebook weren't able to approve our name change request. So we clicked on that notification and submitted the appeal form for name change request. Although we stated our actual reason for changing page name in the appeal, our page name doesn't get updated to "[redacted]". We didn't get any respond from Facebook later on. Our admins have tried changing the page name twice. But none of them worked.
 
Here are the links to the appeal forms we submitted.
 
[redacted]
 
[redacted]
 
Our shop is still new and It's an honest name change request without any fraud. We've even prepared VISA payment cards to start promoting our shop on Facebook, but we don't want to do that unless we get our new fancy name, "[redacted]". We've also updated our page's profile picture and cover photo to our new shop logo. Our page's username has been changed to @[redacted]. We've decided firmly to use that name.
 
Please do help us and change our page's name to "[redacted]". Thanks!
 
Best regards,
[redacted]

Complaint: [redacted]I am rejecting this response because:
I have already tried using the help center and have not been able to successfully regain administrator permission to my Facebook page[redacted] The only response I received from Facebook are signature responses that refer be back to help center which is no help at all.Sincerely,[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I forgot my Instagram password: [redacted]- My Facebook account has been hacked: [redacted]- My Instagram account has been hacked: [redacted]- I am not receiving my security code: [redacted]- My email or phone number is attached to someone else’s account: [redacted]I need help with my Facebook Page:- I can’t access my Page: [redacted]- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]- Someone posted an unfair review of my business: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]- Report an impostor account on Instagram: [redacted]- Report abuse on Instagram (ex bullying, harassment, spam[redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Other:- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]- I’m having issues with my name on Facebook: [redacted]- I think someone was trying to scam me or a friend: [redacted]- I got a message saying I won the Facebook Lottery: [redacted]- I need to report an unauthorized charge or request a refund: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]- Someone is posting pictures of me or my child without my permission: [redacted]- How do I deactivate my account?: [redacted]- How can I download my information from Facebook?: [redacted]Thanks,The Facebook Team

Better Business buereau and Facebook:this is the URL to the page that has been...

hacked: [redacted] The name is [redacted] and the email that the account is tied to is [redacted] (an account I no longer have access to). I'd be happy to answer security questions if this is needed. Thank you for your help!
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find I'm unhappy with it but I'd like to just move on and drop it. Their answer is auto-generated and I don't think I'll be getting a proper response. 
Sincerely,
[redacted]

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Address: 123 Fells Ave, Medford, Massachusetts, United States, 02155

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