Bricasti Design LTD

Complaint: [redacted]I am rejecting this response because:
[redacted] (how he? spelled it) kept closing my complaint.
 
The complaint was:
1) that someone in a game chat was using a program to read other players' FB ID and posting their profiles publicly, in the chat. 
2) I had an absolutely TERRIBLE time trying to find how to report it; upon receiving the complaint,[redacted] sent back a canned reply, basically telling me that it seemed to be a game problem and to contact the game. I responded that the game had told me it was FB's issue. He sent me the same reply, upon which, I will admit, I got mad. I reopened the complaint, as he had closed it a second time and informed him my question as to whose responsibility the chat was had not been answered. He closed it again, with no response. At some point, I asked to communicate with a supervisor. No response from [redacted] - he closed the complaint. This happened 5-7 times. When I emailed to let him know I had filed a complaint with Revdex.com, he responded with a happy face.
So, my complaint to Revdex.com was the treatment of myself by a so-called customer rep. In my mind, this rep is not equipped with the correct communication skills and seems to be on a *bit* of a power trip. 
 
The manner in which my original complaint about the game chat and subsequent question as to whose responsibility IS the chat associated with games remains unanswered and therefore unresolved. It is the manner in which I was treated that I am still angry and upset about. It was not respectful customer service. So no, I am NOT satisfied with FB response.
[redacted]

Hi [redacted],Thank you for contacting us through the Revdex.com. To gather more information, can you provide us with the email address associated with the account you're referring to?Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
The email associated with the account is [redacted] It is currently deactivated but I would like it completely deleted.
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:Picture features my brother, a direct blood relative Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]Thanks,[redacted]The Facebook Team

Hi,We sent you an email to the correct address through our secure support channel to follow up about this problem. Please respond with the information requested, and we'll do our best to help.Thanks, [redacted]The Facebook Team

Hi,
Thanks for letting us know about this. While we can't help with this issue here, we want to make sure that your report gets into the right hands. To let us know about something that doesn't belong on Facebook, you can use the “Report” link near a post, profile, photo or comment.To learn more about how to report different things, please visit the Help Center: [redacted]
Thanks,
[redacted]
The Facebook Team

Hi[redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]Thanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I see the changes were made to my Instagram account. I have not had/ chance to review the facebook account yet,  but am sure changes stress made tree as well. 
Thank you!Sincerely, [redacted]

Hi,
It looks like you’re reporting a timeline for violating your privacy rights. If you’re trying to report an entire timeline, you’re probably trying to report an impostor account. Fake accounts created to imitate real people (impostor accounts) are not allowed on Facebook. We can’t take any...

action against an impostor timeline from this channel, but you can learn how to report this to us here: [redacted] If you’re trying to report a specific piece of content (photo, video, share, etc.) within the timeline you’re reporting, we need you to send us a link (URL) to this content. If this content is on a Wall or in your News Feed, you can get the URL by clicking the time or date that appears with the post (ex: "8 hours ago" or "August 9”). If you believe that every image within a particular photo album, without exception, violates or infringes your privacy rights, you can report the entire album by providing its URL (instead of the URL for each individual image). Once we receive this information, we’ll investigate this further. Thanks,
Thanks,**The Facebook Team

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I am not receiving my security code: [redacted]Thanks,[redacted]The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I need to report an unauthorized charge or request a refund: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:This is the same response I was given through twitter. This is an automated response for everything. The help center does not help me! I would like a response as to why my account was locked for over the 72 hour promised time and why it took me contacting the Revdex.com to even get anything started as far as resolving this. I would like real human responses, not automated responses that you give for everything. Sincerely,[redacted]

Hi,In order to review your issue, we need more information. Could you provide a direct link (URL) to your account?Thanks,The Facebook Team

Complaint: [redacted]
I am rejecting this response because:Ok then answer my ticket, because I've been open for more than two weeks and no one answered 
Sincerely,
[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]- I need to merge two Pages: [redacted]- I need to change my Page name: [redacted]- I need to change the username for my Page: [redacted]- Someone posted an unfair review of my business: [redacted]- I would like to claim an unowned Page that represents my business: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:My account wasn't hacked. I was using it when I was kicked off. When I try to go through the steps the help centre outlines for getting it back, it says account disabled. So it won't take me through the steps to get back into it. Please restore access to my account. I sent in ID through the Revdex.com last week Sincerely,[redacted]

Complaint: [redacted]
I am rejecting this response because: As of today, June 1, 2017 my account is still blocked on Facebook. This is my account number if that helps:[redacted] ([redacted])
Sincerely,
[redacted]

Complaint:[redacted]I am rejecting this response because: the link provided does nothing to help me recover my Facebook. I'm looking for Facebook to help me reset my trusted contacts or provide me an alternate way to recover my account.Sincerely,[redacted]

Hi, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com. For further assistance please visit the Help Center to find the best way to report or solve this kind of issue: [redacted]Thanks, The Facebook Team