Carfinance.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The following is a copy of the email that was sent to me.  It does not say anything about being contingent upon the value of my vehicle; also every time I called I was informed that the call was being recorded.  If you listen to those calls, you will find that there was never a time when you offered a purchase, but instead you offered to check to see if a purchase could be option.  You are receiving this notification because you requested a product or service from CarFinance.comDate: 3/10/2015Congratulations [redacted], your car loan application has been approved!My name is [redacted], Vice President of Operations at CarFinance.com, and my team of auto lending professionals will help make completing your refinance loan easier than ever. Your loan approval details are below.Annual Percentage Rate: 11.95%Maximum Amount Financed: $24,165.00Maximum Term: 72 monthsMaximum Monthly Payment: $474.15 Approval Expiration Date: 4/23/2015 5:00 PMPlease remember your vehicle must meet these requirements in order to be eligible for a car loan with CarFinance.com:Passenger vehicle or light duty truck, 2007 model year or newerLess than 100,000 miles; and if mileage is between 75,000 and 99,999 the maximum term is 60 monthsPersonal, family or household use and purchased in the state you currently live inYour next step is to visit Doc Center, our exclusive secure online site, to create your online account and get started on the next steps in completing your loan.Questions? Just call [redacted] or email my team at[redacted].At Your Service,[redacted], Vice President of Operations CarFinance.com[redacted]
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. I do not trust a word you say!!! Reasons being, I did not have to go through this if your company had done the right thing in the first place and not try o manipulate me by holding on to one of my payoff checks and then pretend that you did not receive. I am also investigating when you received my payoff checks in the mail. I was new to the country and did the loan you you because I had not have established credit and I strongly feel that car finance tried to take advantage of me; Just because you didn't get your 16.99 interest on a used vehicle for 66 months... Shame  on you! I am just wondering how much innocent people you all played this game on. And how is it that I would have a due date in June if I send you a payoff value? Maybe it's because you were trying to get 3 more months of interest out of me.... Wow!!!!! Too wise to be fooled!!! Again shame on Car Finance!!!!!
Regards,
[redacted]