Century Manufacturing Corporation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The product was delivered (that was never a question) but it was never ordered, I am a fourth party and was incorrect in the statement that the product was returnedThe fact is that *** contacted your company to return the product and was told that there was no address to return the product toHe was also told that they did not accept returns so *** had no where to send the product toAgain the product was never ordered by us and after speaking to *** who tried the FREE sample said the product does not workWe are not willing to pay for a product that was never ordered, and does not workWe have three gallon buckets of unused sealed product that was never orderedWe have over half of a gallon bucket of the FREE sample and are willing to return all if we can be provided with a return address, but will not send any payment for this productIf the product had not been shipped without order we would not be having this issue
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Century Manufacturing was unaware that consumer was dissatisfied with the results of *** ***Account *** is voided in the full amount of $
We stand behind our product and would like to know from consumer type of clog and amount of material used
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Thank you,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Order date 6/**/invoice date 7/*/No calls, emails, letter nor fax was received from *** *** * *** at CenturyThe first phone call was initiated by Century to *** *** on 8/**/14, a voice message was left at *** *** regarding the past due invoiceNO response
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nother call to *** *** from Century; voice message left for *** ***
It was not until 9/*/that a call was received at Century from ***, he stated that he was not paying because he thought the product was free of chargeOn 9/*/Century offered *** a discount on the past due invoice to close the account, to no avail
On 9/**/*** reported this to the Revdex.com
Century informed *** that the product could not be returned, it had been in the possession of *** *** since the end of June
Not paying the bill and reporting to the Revdex.com will not void this debtIn an effort to resolve this dispute Century will accept $as payment in full on the past due invoice
Upon receipt of payment the account will be closed and no further contact will be made
We feel that this is a fair settlement considering the consumer avoided all attempts of contact, within a reasonable time frame
There was container sent to the *** ***, NOT 20, as *** stated in complaint
*** was aware of the pricing and the terms of the sale, it was *** that informed Century that there was a "major floor drain issue" and wanted a product that would resolve this issue
Century will not issue a call tag for this product, it was the responsibility of the consumer to contact us after several messages were left

Century Manufacturing does not show record of Revenue Assurance Partners being involved with account ***-*** *** ***. Product that was ordered and received in December of is not returnable or refundableCentury is requesting that the Hotel pay for the product that was
ordered and received in December of 2014Upon payment received by Century, all collection efforts will ceaseCentury has attempted to contact the Hotel regarding past due invoice many times through the past months, all to no avail. Zeroing out the invoice is not an option that Century will consider at this present time (August 2015)The account is months past due. Century is willing to close the account at a 50% discount

So far, I have been overly pleased with your productsWill definitely be re ordering in th future

Revdex.com:
I have reviewed
the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Account *** ,*** ***, is voided in the full amount of $No further contact will be made from Century to *** *** regarding account *** or payment for invoice ***

Century Manufacturing has voided account ***, *** ** ***, in the full amount of $for invoice ***The consumer may keep the product at no cost, all collection efforts have ceased
Our sincere apologies for the miscommunication and inconvenience this has caused
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Revdex.com:
I have reviewed the response made
by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I did not order the product. We do not want the product. It does not work. I was told that our account was paid in full and there would be no additional charges for the replacement product
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Account *** has been voided in the full amount of $No money is owed from Century to Albany Motor Inn, they did not pay the bill

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, *** ***

Century Manufacturing apologizes for the miscommunication which transpired within the shipping department
The product which has been received at the RTD may be kept at no expenseCentury has voided account *** in the full amount of $
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Century has closed account *** and voided invoice *** in the full amount of $All collection efforts have ceased and no further contact will be made?

*** *** provided a billing and shipping address when he ordered the productWhy would he provide a billing address if he did not expect a bill?
The product may be kept by the Village, Century has voided the account in the full amount of $No further contact will be made from Century to the Village regarding payment on this account
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On June *, *** *** agreed to pay $(50%) of total invoiceProduct has been in the possession of consumer since February **, no call was received from Best Western regarding the invoice or the product until March
Product originally ordered by *** to be used at
the Best Western for the clogs in sinkstubs and toiletsHe agreed to gallon not quart, as we do not manufacture or distribute quarts of degreaser
Century Manufacturing will accept $as payment in full on account ***, upon payment in agreed amount will close account and all collection efforts will cease

Century Manufacturing has confirmation that the product was delivered to the City on 11/**/14. The tracking number that Century has on file does not show any other activity (return, refusal or otherwise.) On 11/**/representative from Century spoke with *** who
stated the material would be returned, although was notCentury attempted several times to contact the City regarding return, all to no availThe product has been in the possession of the City since November and is not returnable after monthsIf there is additional information regarding the return (a tracking number or signature) please forward so we may reviewIn an effort to resolve this dispute Century will accept $as payment in full on the account, if the product was not returned

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely, *** ***

As explained to you and several others before delivery; the product is not returnable once accepted. Due to your misunderstanding and confusion, we will credit and close this account and no payment is currently due