Century Manufacturing Corporation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Not sure what they mean when the comment is "This account has been noted".  Does that mean they're going to stop the annoying collection calls for our FREE sample? 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Century Manufacturing has voided account [redacted] in the full amount of $66.74. [redacted] who ordered for the Best Western did not inform Century that he was not authorized to order.
 The product may be kept at no cost.

Delivery is always fast and they have quality products. I have been shopping with Century Manufacturing Corp for several years and have always been satisfied.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]

[redacted] (former employee of [redacted]) ordered on 11/*/13. Product was shipped, and received at the Hi [redacted]. Although [redacted] is not an active employee the product has been there since November 2013 and no one contacted this company regarding a return or refusal to pay till January of...

2014.
In an effort to resolve dispute Century is offering to close account [redacted] in the amount of $122.27 (50% reduction). Upon payment the account will be closed and all collection efforts will cease.

Century Manufacturing will credit and close this account.  Proper protocol must be followed on your end and a purchase order should have been issued being that partial payment has been made.  As of now this account is closed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I would like to note that Century refused to pick up the unordered and unwanted product, and [redacted] had to pay for shipping at its own expense.  As long as the account has a zero balance, and has been closed, then this resolution is satisfactory.  I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]

No one from Century Manufacturing was physically in ** at the [redacted]. The order was placed over the phone, call from [redacted] who was going to use the Eco Degreaser for the septic tank at [redacted] and for another on [redacted]. [redacted] was very specific with detail of where the...

product would be used.
Our apologies for the misunderstanding although the product was not ever offered as free of charge. In an effort to resolve this Century Manufacturing is offering to settle at 50%. If agreed by the Tribe the invoice will be adjusted.
?

Excellent knowledge and advice on products, super quick delivery, really excellent service, could not be better!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Account [redacted], [redacted] was closed on 8/**/14, invoice [redacted] was voided in the full amount of $568.57. The product may be kept at no cost to the consumer. Our apologies for the inconvenience caused to the Town.

Account [redacted] City of Smiths Grove was voided in the full amount of $296.46 on 3/**/14 for invoice [redacted]. There will be no further contact made from Century to the City of Smiths Grove regarding payment on account.
Our apologies for the miscommunication and inconvenience this may...

have caused for the City.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Why are you unwilling to return the products? Can you attach the invoice with the  remaining balance?  
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, [redacted]

Century Manufacturing has reviewed details on account [redacted]. The consumer has had the product sine 8/*/14, return authorization has expired. Our apologies for any inconvenience.  
There was no contact from [redacted] to Century until 10/**/14, prompted...

by a collection call for past due invoice [redacted].
In an effort to resolve this dispute Century will accept $65.00 to close the account and prevent any further collection efforts.
An adjusted invoice will be forwarded directly to [redacted].

Century Manufacturing will void account [redacted] in the full amount of $353.91 upon receipt of returned product  by [redacted], Century Manufacturing will not incur the shipping expense. It may be sent through the US Mail to the address which on the invoice. Once the product is received as a return the account will be voided.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution will be satisfactory once I have received the call tag and credit from the company. They state they have issued a 2nd call tag. Not sure why as we have not received the 1st tag
Sincerely,
[redacted]