Change My Postal Address.com

Review: I was charged $39.95 to change my address, and the website was having misleading message of the cost of the service. I have never agreed to accept the charge. After I found out my credit card was charged for $39.95, I was immediately trying to reach out the www.changemypostaladdress.com for cancellation, however, they don't have any phone number or emails on their website, nor do they offer any kind of customer services for me to reach out to them. This merchant is clearly conducting on-line scam, and fooling consumers from subscribing their services and charging an outrageous expense ($39.95 vs $1).Desired Settlement: I would like to get a full refund of my charge immediately.

Review: Last week I moved into my first home and used changemypostaladdress.com to change over my postal address. Today a charge of $39.95 was withdrawn from my checking account. Shocked, I felt I had to contact Revdex.com. The typical cost to change an address is just a dollar. Upon completion of the change of address form, (Neew and old addresses, contact info) I was asked to supply a form of payment for charges that would apply. At that time, I scrolled down to verify what I would pay for but I saw nothing. Even after auithorizing, I was not shown any form of receipt. Anyone who's moved would agree that changing addresses is very important. This business takes great advantage of many people who are trusting that a change of address will take place and give them a forty dollar scam.Desired Settlement: I'm asking for a refund of $38.95. This would be the additional charges that I did not know I was paying for. I planned to pay only $1.00 for the change of address.

Review: went to change my address thinking it was the usps change of address form it advertised as a dollar charge and charged us 39.95 instead. when I went to contact them there messaging system would not allow a message to go throughDesired Settlement: refund

Review: I went to the USPS website in order to update my address. Somehow I ended up on www.changemypostaladdress.com and they charged me $39.95. All over their website in bold letters it says FREE OF CHARGE and only in very small fine print, which I didn't notice until after I saw the charge on my bank statement, did I notice the $39.95. This website makes you think you are on the legit USPS website. I have reached out to them to get a refund on my card and they have not contacted me to discuss the matter. After doing some research I have learned that this has been a problem for a number of people.Desired Settlement: I would like my $39.95 refunded as soon as possible.

Review: I went online to search for the USPS website to for an address change and found this website. I submitted an address change request and shortly received a charge of $39.95. This website comes across as the official USPS website as it has the label USPS on it. I find the website to be misleading resulting in my unintended purchase. The marketing strategy of the company is purposefully misleading since I do not wish to spend $39.95 on changing my address. I was going to file an address change on the USPS website and pay $1 for a simple service.Desired Settlement: I wish to pursue a full refund of the $39.95.

Review: The listed company did not do what they said they were going to do and when I attempted to contact them multiple times, for a refund, the company ignored my request. This statement is from their website,"All sales are guaranteed and a no-questions-asked refund is available if you are not satisfied with your order."Desired Settlement: I would like a refund of 40 dollars, the amount which I originally paid for a service they did not provide.

Review: I was under the impression I was changing my address with USPS who charge $1 for the service until I saw a charge of $39.99 on my credit card that was not authorized. I did give my credit card information but at no point in time was I shown what was being purchased. This company is a scam. They have no business phone number for me to contact. I want to cancel what I signed up for because they made me believe they were something that they are not.Desired Settlement: I want to cancel the service and be refunded.

Review: I selected what looked to be the official USPS website to complete an address forward. I have used the USPS website previously for this service and saw nothing unusual. My mail did not get forwarded and was not returned to my original address. I have no idea where my mail is. I initiated the transfer on 04/06/2015. I tried to stop the forward with the USPS. I have been charged more than the $1 fee that I understood I would be charged. I am extremely concerned that I have been scammed and this is a bait and switch company. Stealing mail is a federal crime.Desired Settlement: I want a full refund and my mail located.

Review: This is a scam. The dishonest use of USPS logos on your website made me believe that their business was an official affiliation. I was never notified that I would be charged $39.95 for absolutely nothing. Your website made it sound as though I would only be charged $1.05. I am demanding a full refund immediately and discontinue whatever service this business has enrolled me in, because I'm sure they're bound to enroll people in services they never requested. Please remove all my information. Completely unethical.Desired Settlement: Full refund of $39.95.

Review: On 2/10/2015 I went to change my address with the [redacted] believing I was using their website. I was instead redirected to changemypostaladdress[redacted] and now have a charge for $39.95. I have called repeatedly and sent emails even though their website claims to offer full refunds. I will also be disputing this charge with my credit card company.Desired Settlement: I would like my Credit Card refunded for $39.95.

Review: I was changing my postal address online. This website appeared to be the official change of address site. It was very misleading. They never stated how much they were charging me, $39.99. They stated that I would receive a confirmation email, I never did. They state the price in small text at the very bottom of their site. I have scoured the site for a contact number so that I could speak with someone since I did not want this service for this price. There is no call in number, just an email option. I am very concerned for my identity at this point.Desired Settlement: I would like to be provided with a call in contact and a refund. I am so anxious about this.

Review: The advertising of this website is extremely misleading and unethical regarding what charges were going to be reflected on my account. In addition, the cost of using said services were never fully explained in detail prior to charging my credit card. The advertising of this website is misleading as it uses "US postal service" to forward mail to a new address. I have tried emailing in as this is the only form of communication, however it won't allow me to actually submit my issue.Desired Settlement: I would expect a full refund of $39.95 that was withdrawn from my account, as this is a charge that is not only absurd for forwarding an address but was also never clearly explained in detail prior to being charged.

Review: When googling usps change of address this company comes up with a logo that makes it appear that it is the USPS site. The USPS charges $1.05 to change an address. This company charges $39.00. This advertising appears to be misleading and fraudulent.Desired Settlement: Let the customer know upfront that this is not the USPS and that you will be charged $39.00 not $1.05, and receive nothing for it!

Review: The following internet business (https://www.changemypostaladdress.com/index.jsp) is engaging in deceiving practices by using the United Postal Office name as a bridge to mislead online users to use their "fake website". On 10/18/14 I was looking to do a permanent change of address with the United Postal Services online, during the search the above website pop up. After filling out a form including my personal and credit card information, and after submitting the information change; NO email or receipt confirmation was received or generated by the "fake website". In an effort to try to contact their customer service, I sent an email using their "Contact us by email" tab of their website and requested for the credit card transaction to be canceled and ask them to contact me ASAP. As soon as the email was submitted through their misleading website, a reply came to my personal email stating the email was undelivered as follows:"From:"Mail Delivery System" [email protected]:Sun, Oct 19, 2014 at 3:36 amSubject:Undelivered Mail Returned to SenderThis is the mail system at host mail.postmail.us.com.I'm sorry to have to inform you that your message could notbe delivered to one or more recipients. It's attached below.For further assistance, please send mail to postmaster.If you do so, please include this problem report. You candelete your own text from the attached returned message. The mail [email protected]: host [redacted]] said: 550 5.7.0 ([redacted]) Unfortunately, messages from [redacted]) on behalf of (yahoo.com) could not be delivered due to domain owner policy restrictions. (in reply to end of DATA command)"Further investigation of their website address with the Revdex.com (Revdex.com) indicates the internet business is not registered and does not have a contact information including NO telephone number or formal address, and already have 2 complaints.Desired Settlement: Whoever is behind this misleading internet business (https://www.changemypostaladdress.com) must refund my money in full $79.90. Currently changing the address with the Official Postal Service is done for a fee of $ 1.05. Instead, (www.changemypostaladdress.com) fake internet business charged $39.95 for the transactions and did not provide a confirmation or receipt. This transaction took place 2 times using 2 different credit cards, both were charged independently for $39.95.

Review: "Change my address online" is a deceptive website that charges an unstated amount to change your mailing address. They have no phone number with which to contact customer service, they refuse to respond to my multiple emails, and have charged my account various charges including a $39.95 fee!Desired Settlement: Refund of my $39.95 and other fees

Review: I was attempting to change my address with this company and thought it would only be about 1 dollar to do so. I checked my billing statement on my credit card and it ended up being 40 dollars. I sent an email/form to them, but they never got back to me. I tried to find a phone number to call and could not find one. The mailing address on the website says it is in Malaysia. It said they were going to send a confirmation email to the address I provided and there was never one sent.Desired Settlement: I would like the $39.95 refunded to my credit card.

Review: The company claims to charge $1.05 to forward mail, but then charges $39.95 once credit card information is entered.Desired Settlement: I would hope this business would not be able to operate under such misleading circumstances. I feel that they prey on the stressed out, busy minds of those who are tackling all that a move requires and they misrepresent themselves to look as if they work with the USPS.

Review: I have tried to contact the company to cancel change of address service fee. the charge is for $39.95 and I have not received a response via email from the company. There is not a phone number listed on the website. I would like my money returned to me.Desired Settlement: I would like my money returned.

Review: I was misdirected by this website while trying to get to the official United States Post Office website. I believe that Change My Postal Address.com was the actual USPS.com's site as they have duplicated the style and appearance of the USPS's site. After entering my payment information it never supplied me with the total I would be charged. When I then found the $39.95 charge appear on my card I attempted to contact them. They will provide NO phone numbers with which to contact them. They have an email form which provides no response. There needs to be some way to contactthem directly to attempt to get a refund. They guarantee a refund on there site but offer no attempts to live up to that guarantee. This site is nothing more than a scam. In the terms and conditions page of this site they list " All sales are guaranteed and a no-questions-asked refund is available if you are not satisfied with your order. " but have no intentions of backing up this claim. All we would like is a refund.Desired Settlement: We would like the total amount that was charged, $39.95 refunded to our account, and all our personal information removed from their site.

Review: I filed for a change of address was told it was $1.05. when I checked my bank account I was charged $40. I have tried emailing them and calling them and no one answered. I waited for 30 minutes on the phone. I would like my money back.Desired Settlement: I would like a refund