City Star Nails

A representative from the Office of Customer
Advocate contacted the customer by telephone on April 20, 2016 and
resolved the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 13, 2017.  Please allow sufficient time for postal
delivery.

A representative from the Office of Customer
Advocate contacted the customer by telephone on February 12, 2016 and
resolved the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 12, 2015.  Please allow sufficient time for
postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 12, 2015.  Please allow sufficient time for
postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 24, 2015.  Please allow sufficient time for postal
delivery.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined...

that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I realize that Navient cannot "help" me in this matter, but Navient is the focal point for this problem in the Student Loan Process.  Somehow, somewhere, they have reported or directed the US Dept of Ed or the Lender they represent to attach my tax returns even though it was obvious I was doing my best to set up a "wage-based" payment. Until they can trace down why and where my tax returns have went and find someone to release them, I am not happy with anything Navient, FH Cann & Associates, the Dept of Education or the Treasury Dept have handled or caused this issue.  They all need to talk to each other & find a way to resolve this issue.   
Regards,

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted]
Regards,
[redacted]
 
No postal response has been received.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 31, 2016.  Please allow sufficient time for postal
delivery.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 1, 2017.  Please allow sufficient time for postal delivery.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email on September 29, 2017.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 14, 2017.  Please allow sufficient time for
postal delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 14, 2017.  Please allow sufficient time for postal delivery.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I received a letter for Navient which stated that they were unwilling to work something out with me. Navient wants the full payment  amount of $144.00 a month until the loan is paid in full. I am unable of afford this amount at this time. I do not want this to go into default that's why I am asking for you assistants in the matter. 
Regards,
[redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The business only states they have responded via USPS. I have not received this response as of today 1/10/17 therefore I do not have and offer to accept. I do not know what the response states and cannot accept a response without knowing the contents. They have my phone number an could have responded by phone but choose not to do so. Until I receive the response and read the contents I cannot and will not accept a response of simply mailing a letter.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
First I never received that letter. Second navient's screwed up my automatic debit that I've been using for years. third, I was charged a late fee for reasons unknown and invalidity. 4th I tried calling to resolve this during the acclaimed hours and again they were not open. hirruvke business practices and deceitful illegal activity.  
Regards,
[redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.  I have not received any correspondence via US mail.