City Star Nails

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 25, 2017.  Please allow sufficient time for postal delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 12, 2017.  Please allow sufficient time for postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 17, 2016.  Please allow sufficient time for
postal delivery.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.They are unwilling to work with me, and told me point blank that they don't care if I'm put out by their 8:50 pm calls (Central standard time) but that they will continue to call me whenever they feel like it and that my only options are to A) pay them money that I don't have or B) pay $50 every three months to keep it in forbearance, something else that I can't afford, and in the mean time, they will continue to harass me.  I just simply want them to quit calling me so late at night, that is my only request and they flat out refuse to do anything about it.
Regards,

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 13, 2016.  Please allow sufficient time for postal
delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 19, 2015.  Please allow sufficient time for postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 14, 2017.  Please allow sufficient time for postal
delivery.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I received a voicemail from someone, I returned their call with 2 messages on 2 separate days and haven't gotten a call as of yet.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 11, 2017.  Please allow sufficient time for postal
delivery. We will continue to work...

with the customer directly to resolve the issue.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...

resolution is satisfactory to me.I appreciate the action taken by Navient to get the issue resolved and the helpful customer service representative who reached out to me.  
Sincerely,

A representative from the Office of Customer
Advocate contacted the customer by telephone on September 14, 2015 and resolved
the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email November 3, 2017.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 9, 2018.  Please allow sufficient time for
postal delivery.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Their response merely prolongs and delays a quick and rightful abandonment of this claim of debt. Today will exhaust the Revdex.com response window while I wait for yet another empty claim letter in the mail? I require them to abandon this claim, as Sallie Mae has been provided all the evidence required for a reasonable resolution.Regards,

Better...

Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Problem:Pursuitant to FDIC executive order against Sallie Mae and Navient, FDIC-13-0366b and FDIC-13-0367k Navient has been hereby ordered to repay me over $20,000 based on their unfair business practices. During the time frame of my repayment of the initial loan, Navient refused to either cooperate or disclose contract terms and conditions specified in the federal law suit won against them. Therefore, I am requesting over $20,000 payment of unfair and fraudelent charges paid to Navient. Per the FDIC consent order and Repayment and restitution plan Navient has been hereby ordered to repay me the above amount specified under law.Translate Desired Resolution / OutcomeDesired Resolution:RefundselectDesired Outcome:Per my account [redacted] and loan # [redacted] Navient was paid under protest by me over $38,000. Not only did they violate the Statue of Limitations Laws, but they also refused to cooperate regarding any consumer laws and statues and tried to rather dictate the law themselves. Per the above FDIC lawsuit, I am entitled to my refund and accounts credit refund per FDIC-13-0366b for their unfair business practice and fraud. Therefore, I request my refund amount of $20,000.00. Again, payments were made by me in protest only until legal resolution could be established. This was indeed established by the Federal lawsuit, and Navient refused to comply even after Federal law required it.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 4, 2016. We will continue to work directly with the customer.

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not satisfactory to me. I demand that navient remove reports from all consumer reporting agencies. I am not satisfied with response 
 
Regards, [redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 27, 2017.  Please allow sufficient time for
postal delivery.