I am extremely happy in my experience with Community Tax LLC. At first I was very worried about dealing with an organization in these matters. I am aware that there are many scams on the internet and had never dealt with Community Tax LLC before. In a leap of faith I desided to go ahead. I owed a considerable amount of money to the IRS, which I was unable to pay. My tax advisor at Community Tax LLC helped me prepare the necessary paperwork for the IRS, straighted out immediately any questions I had, and guided me through the whole process with very professional treatment. Community Tax LLC (in my case Daniiel and Jeromy) were accurate, helpful, understandable, and honest. They did what they said they woud do, when they said they would do it. Community Tax LLC reduced my tax burden by 90%. I could hardly ask for more. Thanks Community Tax LLC. I will recommend you to any friend that needs this kind of help.
Community Tax got me out of a lot of hot water with the [redacted] While they are a little expensive, they communicated with the [redacted] on my behalf and dealt with all paperwork. They turned my 15K debt to the government to just a couple hundred dollars.
All staff I had correspondence with was very knowledgeable and polite!
Community Tax has prepared my taxes twice. Each time they were professional, timely, and communicative. I highly recommend them and will continue to use them in the future!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
From:omar [redacted] [mailto:[redacted]@outlook.com]Sent:Friday, March 03, 2017 7:10 AMTo:Revdex.com Info...
<[email protected]>Subject:RE: You have a New Message from Revdex.com Serving Chicago and Northern Illinois Complaint #[redacted] Im very satisfied I got my money back thank you so much!!!!!!
Sincerely,
[redacted]
We sincerely apologize that you are unsatisfied with the agreement we reached. We would like to clarify that the guarantee you are referring to was a Service Guarantee and not a Satisfaction Guarantee. After investigating your case, should we have found that there was no resolution that...
we could assist you with, or no outstanding balances owed, we would issue a full refund of the investigation fee. However, your investigation was completed in full, and our team did present you with a recommended phase two plan for resolving your tax issues. While you decided not to move forward with the recommended plan at this time, we did provide you with the results of your investigation, and are happy to assist you if you decide to move forward in the future. The service agreement that was signed before proceeding with your investigation does outline this information. As a courtesy, we issued a partial refund back of $300. Again, we apologize for any misunderstanding or inconvenience.
Before I reached out to Community Tax I would dread seeing mail from the IRS and it would take me days to have the ability and the nerve to open the envelope.
I talked to them once and it furthered my nervousness with them.
Right now I look forward to seeing any mail from them and opening the envelope and scanning it and emailing it to Community Tax.
I will NEVER ne nervous about the IRS with Community Tax on my team.
They are AWESOME.
Hello My name is [redacted]. and I reached out to Community Tax when I head the IRS Office came looking for me, I had no idea why, I thought I was fine in that department, so I wasn't taking a chance I immediately when on line and Community Tax LLC jumped out. I went fist to their review section and I liked what I read, after that there was no wasting time, I made that call and right away was answered by a very reassuring voice who said she was Julie [redacted] and at this time of your life when the IRA has come looking for you, you need assurance, you want sympathy, you want to hear that everything is going to be ok and that’s what I heard right from my first call to Julie, then I worked with Jennifer [redacted] who was assigned my Lead Case Manager, who was very organized and got back to me 123 and was very nice and assigned me to a great Tax Preparer Daniel [redacted] who worked on my case like it was his, absolutely fantastic, always was available, always got right back to me. Thank you all, I really appreciate all you’ll have done for me and for walking in my shoes. Liability: $17,230.15. Resolution: Installment Agreement
I would like to say, that I have never had any complaints ever with community tax service.they a a very good company,excellent company I should say.I have been working with this company over my tax problems since 2012,to resolve my issues with the [redacted].they have done a excellent job in helping us with are tax issues.the emoyee's there were all very polite, especially mr. [redacted] and [redacted].I hope I spelled there names correctly.the owner of community tax service should be proud of these great employees.
Community Tax Relief is an awesome organization. I owed the [redacted] over $40,000 in back taxes. I was at a very hard place in my life and had several hardships leading up to the owing of back taxes. I had initially inquired to Community Tax Relief after doing an Internet search. I talked to a customer service person but told them I could not afford the fees. I was contacted by the owner of Community Tax Relief and told me he personally wanted to help me after reading my case. They were there every step of the way working with the [redacted] and helping me in what seemed like a hopeless situation. I would absolutely recommend Community Tax Relief's services to everybody. They were friendly, they kept me informed throughout the long process. They explained all of the paper work and next steps through the process.
Ms. [redacted] has been working with Dan [redacted], the Director of Customer Relations here at Community Tax since March of 2016. Mr. [redacted] has completed additional work that was not billed for- such as amending Ms. [redacted]’ 2011 return. The amended return will result in a reduction of [redacted] balance, however,...
the [redacted] does take time to process older tax returns. Dan discussed the current wage garnishment that the [redacted] has in place and Ms. [redacted] agreed to keep it in place while the [redacted] worked on processing the amended return. The return was sent to the [redacted] for processing on March 17. On April 28, we contacted the [redacted] to check on status of filed return and were asked by the [redacted] to give it at least 4 more weeks. On May 6th, Ms. [redacted] requested for information on submitting the forms required to set up an Installment Agreement; she informed Mr. Dan [redacted] that she would be filing these forms on her own. Dan also informed the client that he was scheduled to follow up with the [redacted] at the end of May to determine where they were at in processing the 2011 amended return. Ms. [redacted] emailed Mr. [redacted] informing him that the IA forms had been submitted. There has been constant communication from Mr. [redacted] with Ms. [redacted] and there was no indication of dissatisfaction or concerns.
Would like to take this opportunity to express extreme satisfaction, and sincere gratitude to CTR, for all their efforts in obtaining a most welcomed resolution to a overburdened tax liability.
After expending considerable search time, CTR was selected based on their uncomplicated, and informative website, as well as for other candid reviews online.
Throughout the entire process, which spanned several months, CTR personnel were pleasantly proactive, and continuously knowledgeable.
CTR's focused efforts was ultimately responsible for the reduction of a 21K+ federal tax burden, down to an anxiety relieving nominal $100 settlement.
A most sincere thank you to all the CTR people responsible for this successful outcome.
What a fantastic company! An excellent payment schedule was set up with the [redacted] In addition, a very workable payment schedule was set up for the company fees. I am 70 years old...28 years in the military, and decades in the corporate world. Without a doubt, Community Tax is the finest corporate organization that I have ever dealt with. I am incredibly impressed with the attention to detail. That attention to detail is the best I've seen in either the military or corporate world in my lifetime.
As a note: I checked the Chicago Revdex.com website. Community Tax was rated a "C". I drilled down in the site and found that this grade was based on 39 complaints in three years. 39 complaints out of how many thousands of cases? Also on the site, out of 102 reviews there was only one (1) negative review. How the heck does this performance rate a "C"? I would rate this company as an "A" without a doubt. Community Tax LLC has my highest recommendation. I'm glad that I followed my "gut feeling" and signed on with them. A superb organization!! [redacted]
We've reached out to Mr. [redacted], apologized for the delay in response. We have refunded his account and this complaint was resolved satisfactorily.
Community Tax, THE ABSOLUTE BEST! I still can't believe how nice they have been! I'd like to commend the leadership at this company for offering something affordable to everyday people and families like mine. Life happened to us, and I began to worry about our tax situation. Community Tax responded to my initial call and was more than willing to explain their program and help me at my own pace. They did not give up, and they called me a few times (three different reps.) just to let me know that they were there when I was ready.
Finally, I was able to move forward and begin the process of fixing my tax situation. I'd like to thank your wonderful Annie Belser, Stephanie, and Michael [redacted] for reaching out to me. Our tax status has been worrying us for the last few years. Your reps. came to my rescue, eased my mind, and Michael did a wonderful job getting us started today! I'm glad to have your expertise handling this for us. Great customer service!
There's still an American business out there that we can trust with what frustrates us most. I'm looking forward to a great professional relationship with Community Tax. I did my homework, and they are experts. -L. [redacted] (Virginia)
They saved me so much money but most of all they were professional, courteous, and respectful. The knowlwdge and immediate assitance to any of my issues were greatly appreciated. I would reccomend this group to any one strugling with the [redacted].
We were in a really bad tax debt situation a few years ago and with Community Tax Relief's help, we were able to eliminate our tax debt. I can't tell you it didn't come without work, we had a lot of papers to sign and constant communication with CTR was willing to make the process as easy as possible. They got our tax bill down 42% which we couldn't do ourselves. The fees CTR charges are worth it and were even willing to work with us when times were tight.
3 years later our credit has improved signifigantly and I was able to finally get a new car with a low interest rate!
Thanks CTR for helping through one of the hardest times in our lives and allowing us to get our financial life back on track.
Community tax has been a great experience for me. Everything was explained to me in great detail. They set up a great payment plan that was is on my budget. They made it possible for me to sleep at night, with no fear of having the [redacted] cripple my finical situation. Without their help I would probably be in a very bad [redacted] mess right now. My hat goes off to Community Tax LLC. Thank you everyone for all the hard and precise work, also a big shout out to [redacted] who got the ball rolling. In my opinion they deserve a A plus rating from the Revdex.com.
I am extremely happy in my experience with Community Tax LLC. At first I was very worried about dealing with an organization in these matters. I am aware that there are many scams on the internet and had never dealt with Community Tax LLC before. In a leap of faith I desided to go ahead. I owed a considerable amount of money to the IRS, which I was unable to pay. My tax advisor at Community Tax LLC helped me prepare the necessary paperwork for the IRS, straighted out immediately any questions I had, and guided me through the whole process with very professional treatment. Community Tax LLC (in my case Daniiel and Jeromy) were accurate, helpful, understandable, and honest. They did what they said they woud do, when they said they would do it. Community Tax LLC reduced my tax burden by 90%. I could hardly ask for more. Thanks Community Tax LLC. I will recommend you to any friend that needs this kind of help.
Tris compañÃa make wondefull Job helo me lot
They did a fairly good job after being taken advantage of by others before
Community Tax got me out of a lot of hot water with the [redacted] While they are a little expensive, they communicated with the [redacted] on my behalf and dealt with all paperwork. They turned my 15K debt to the government to just a couple hundred dollars.
All staff I had correspondence with was very knowledgeable and polite!
Community Tax has prepared my taxes twice. Each time they were professional, timely, and communicative. I highly recommend them and will continue to use them in the future!
Satisfied with there service they were kind and informed us on any questions or concerns we had.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
From:omar [redacted] [mailto:[redacted]@outlook.com]Sent:Friday, March 03, 2017 7:10 AMTo:Revdex.com Info...
<[email protected]>Subject:RE: You have a New Message from Revdex.com Serving Chicago and Northern Illinois Complaint #[redacted] Im very satisfied I got my money back thank you so much!!!!!!
Sincerely,
[redacted]
We sincerely apologize that you are unsatisfied with the agreement we reached. We would like to clarify that the guarantee you are referring to was a Service Guarantee and not a Satisfaction Guarantee. After investigating your case, should we have found that there was no resolution that...
we could assist you with, or no outstanding balances owed, we would issue a full refund of the investigation fee. However, your investigation was completed in full, and our team did present you with a recommended phase two plan for resolving your tax issues. While you decided not to move forward with the recommended plan at this time, we did provide you with the results of your investigation, and are happy to assist you if you decide to move forward in the future. The service agreement that was signed before proceeding with your investigation does outline this information. As a courtesy, we issued a partial refund back of $300. Again, we apologize for any misunderstanding or inconvenience.
Before I reached out to Community Tax I would dread seeing mail from the IRS and it would take me days to have the ability and the nerve to open the envelope.
I talked to them once and it furthered my nervousness with them.
Right now I look forward to seeing any mail from them and opening the envelope and scanning it and emailing it to Community Tax.
I will NEVER ne nervous about the IRS with Community Tax on my team.
They are AWESOME.
Hello My name is [redacted]. and I reached out to Community Tax when I head the IRS Office came looking for me, I had no idea why, I thought I was fine in that department, so I wasn't taking a chance I immediately when on line and Community Tax LLC jumped out. I went fist to their review section and I liked what I read, after that there was no wasting time, I made that call and right away was answered by a very reassuring voice who said she was Julie [redacted] and at this time of your life when the IRA has come looking for you, you need assurance, you want sympathy, you want to hear that everything is going to be ok and that’s what I heard right from my first call to Julie, then I worked with Jennifer [redacted] who was assigned my Lead Case Manager, who was very organized and got back to me 123 and was very nice and assigned me to a great Tax Preparer Daniel [redacted] who worked on my case like it was his, absolutely fantastic, always was available, always got right back to me. Thank you all, I really appreciate all you’ll have done for me and for walking in my shoes. Liability: $17,230.15. Resolution: Installment Agreement
I would like to say, that I have never had any complaints ever with community tax service.they a a very good company,excellent company I should say.I have been working with this company over my tax problems since 2012,to resolve my issues with the [redacted].they have done a excellent job in helping us with are tax issues.the emoyee's there were all very polite, especially mr. [redacted] and [redacted].I hope I spelled there names correctly.the owner of community tax service should be proud of these great employees.
Community Tax Relief is an awesome organization. I owed the [redacted] over $40,000 in back taxes. I was at a very hard place in my life and had several hardships leading up to the owing of back taxes. I had initially inquired to Community Tax Relief after doing an Internet search. I talked to a customer service person but told them I could not afford the fees. I was contacted by the owner of Community Tax Relief and told me he personally wanted to help me after reading my case. They were there every step of the way working with the [redacted] and helping me in what seemed like a hopeless situation. I would absolutely recommend Community Tax Relief's services to everybody. They were friendly, they kept me informed throughout the long process. They explained all of the paper work and next steps through the process.
Ms. [redacted] has been working with Dan [redacted], the Director of Customer Relations here at Community Tax since March of 2016. Mr. [redacted] has completed additional work that was not billed for- such as amending Ms. [redacted]’ 2011 return. The amended return will result in a reduction of [redacted] balance, however,...
the [redacted] does take time to process older tax returns. Dan discussed the current wage garnishment that the [redacted] has in place and Ms. [redacted] agreed to keep it in place while the [redacted] worked on processing the amended return. The return was sent to the [redacted] for processing on March 17. On April 28, we contacted the [redacted] to check on status of filed return and were asked by the [redacted] to give it at least 4 more weeks. On May 6th, Ms. [redacted] requested for information on submitting the forms required to set up an Installment Agreement; she informed Mr. Dan [redacted] that she would be filing these forms on her own. Dan also informed the client that he was scheduled to follow up with the [redacted] at the end of May to determine where they were at in processing the 2011 amended return. Ms. [redacted] emailed Mr. [redacted] informing him that the IA forms had been submitted. There has been constant communication from Mr. [redacted] with Ms. [redacted] and there was no indication of dissatisfaction or concerns.
Would like to take this opportunity to express extreme satisfaction, and sincere gratitude to CTR, for all their efforts in obtaining a most welcomed resolution to a overburdened tax liability.
After expending considerable search time, CTR was selected based on their uncomplicated, and informative website, as well as for other candid reviews online.
Throughout the entire process, which spanned several months, CTR personnel were pleasantly proactive, and continuously knowledgeable.
CTR's focused efforts was ultimately responsible for the reduction of a 21K+ federal tax burden, down to an anxiety relieving nominal $100 settlement.
A most sincere thank you to all the CTR people responsible for this successful outcome.
What a fantastic company! An excellent payment schedule was set up with the [redacted] In addition, a very workable payment schedule was set up for the company fees. I am 70 years old...28 years in the military, and decades in the corporate world. Without a doubt, Community Tax is the finest corporate organization that I have ever dealt with. I am incredibly impressed with the attention to detail. That attention to detail is the best I've seen in either the military or corporate world in my lifetime.
As a note: I checked the Chicago Revdex.com website. Community Tax was rated a "C". I drilled down in the site and found that this grade was based on 39 complaints in three years. 39 complaints out of how many thousands of cases? Also on the site, out of 102 reviews there was only one (1) negative review. How the heck does this performance rate a "C"? I would rate this company as an "A" without a doubt. Community Tax LLC has my highest recommendation. I'm glad that I followed my "gut feeling" and signed on with them. A superb organization!! [redacted]
We've reached out to Mr. [redacted], apologized for the delay in response. We have refunded his account and this complaint was resolved satisfactorily.
Community Tax, THE ABSOLUTE BEST! I still can't believe how nice they have been! I'd like to commend the leadership at this company for offering something affordable to everyday people and families like mine. Life happened to us, and I began to worry about our tax situation. Community Tax responded to my initial call and was more than willing to explain their program and help me at my own pace. They did not give up, and they called me a few times (three different reps.) just to let me know that they were there when I was ready.
Finally, I was able to move forward and begin the process of fixing my tax situation. I'd like to thank your wonderful Annie Belser, Stephanie, and Michael [redacted] for reaching out to me. Our tax status has been worrying us for the last few years. Your reps. came to my rescue, eased my mind, and Michael did a wonderful job getting us started today! I'm glad to have your expertise handling this for us. Great customer service!
There's still an American business out there that we can trust with what frustrates us most. I'm looking forward to a great professional relationship with Community Tax. I did my homework, and they are experts. -L. [redacted] (Virginia)
They saved me so much money but most of all they were professional, courteous, and respectful. The knowlwdge and immediate assitance to any of my issues were greatly appreciated. I would reccomend this group to any one strugling with the [redacted].
We were in a really bad tax debt situation a few years ago and with Community Tax Relief's help, we were able to eliminate our tax debt. I can't tell you it didn't come without work, we had a lot of papers to sign and constant communication with CTR was willing to make the process as easy as possible. They got our tax bill down 42% which we couldn't do ourselves. The fees CTR charges are worth it and were even willing to work with us when times were tight.
3 years later our credit has improved signifigantly and I was able to finally get a new car with a low interest rate!
Thanks CTR for helping through one of the hardest times in our lives and allowing us to get our financial life back on track.
Community tax has been a great experience for me. Everything was explained to me in great detail. They set up a great payment plan that was is on my budget. They made it possible for me to sleep at night, with no fear of having the [redacted] cripple my finical situation. Without their help I would probably be in a very bad [redacted] mess right now. My hat goes off to Community Tax LLC. Thank you everyone for all the hard and precise work, also a big shout out to [redacted] who got the ball rolling. In my opinion they deserve a A plus rating from the Revdex.com.