Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I did receive this email and I still haven't received anything so I will not accept anything until I am compensated In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Tell us why here Dear [redacted] Hello! I have researched your request with Lord and Taylor a credit for $ has been issued to the original tenderPlease allow three to five business days for the credit to post to your accountThe transaction number is [redacted] Thank you for your loyalty and continued support of Lord and Taylor Kind Regards, Heather L [redacted] Service Excellence Specialist [redacted] *** [redacted]
Good Morning, I am writing in regards to the credit for order [redacted] First and foremost I greatly apologize for the inconvenience that you have had with this order I have researched this and found that the order has gotten stuck in our system, I do greatly apologize for this inconvenienceI have sent for your credit to be promptly doneAs a token of an apology for the trouble and aggravation, I would like to forward you a $gift cardWhile I am aware that this does not remedy the horrible experience, I do hope that it will be a step in the right direction in restoring your faithIf you would be so kind, please provide a valid mailing address that I may forward this out to you as soon as possible Again, please accept my most sincere apologies for all the trouble that you have experienced in regards to thisI truly understand how frustrating this matter is to you and would like to assist in turning this experience into a more positive one anyway that I canFor more questions or concerns, please feel free to contact me through e-mail or via phone and I will be more then happy to assist you Thank you so much for your time in regards to this Warmest Regards, Heather L [redacted] Service Excellence Specialist Lord and Taylor | Hudson’s Bay Company Tell us why here
Tell us why here Good Afternoon, I am writing in regards to the damaged order you receivedFirst and foremost I greatly apologize for the inconvenience that you have had with this orderWe at Lord and Taylor strive to give our customer’s the highest level in customer service and I apologize that you have not received thatI have sent to have your account promptly credited for the orderI have sent this to my upper management so they are aware of what happened with your orderAs a token of an apology for the trouble and aggravation, I would like to forward you a $gift cardWhile I am aware that this does not remedy the horrible experience, I do hope that it will be a step in the right direction in restoring your faithIf you would be so kind, please provide a valid mailing address that I may forward this out to you as soon as possible Again, please accept my most sincere apologies for all the trouble that you have experienced in regards to thisI truly understand how frustrating this matter is to you and would like to assist in turning this experience into a more positive one anyway that I canFor more questions or concerns, please feel free to contact me through e-mail or via phone and I will be more then happy to assist you Thank you so much for your time in regards to this Warmest Regards, Heather L [redacted] Service Excellence Specialist Lord and Taylor | Hudson’s Bay Company Phone: (###-###-####) USA Phone ( ###-###-####) Canada Email: [redacted]
Tell us why here Good Afternoon, I am writing in regards to the return for order [redacted] First and foremost I greatly apologize for the inconvenience that you have had with this orderWe at Lord and Taylor strive to give our customers the highest level in customer serviceWith the holiday season , our returns department is behind on processing returnsI will be more than happy to promptly look into this and see what is going onDo you have the return tracking number for the return and I will be able get this resolved quickly for youI thank you for your time and patience in this matterI look forward to hearing back from you soonAs a token of an apology for the trouble and aggravation, I would like to forward you a $gift cardWhile I am aware that this does not remedy the horrible experience, I do hope that it will be a step in the right direction in restoring your faithIf you would be so kind, please provide a valid mailing address that I may forward this out to you as soon as possible Again, please accept my most sincere apologies for all the trouble that you have experienced in regards to thisI truly understand how frustrating this matter is to you and would like to assist in turning this experience into a more positive one anyway that I canFor more questions or concerns, please feel free to contact me through e-mail or via phone and I will be more then happy to assist you Thank you so much for your time in regards to this Warmest Regards, Kind Regards Heather L [redacted] *** [redacted] [redacted] *** [redacted]
Tell us why here Hello Please contact Heather L [redacted] to resolve this rather then the Revdex.comWe are trying to place this order with you at the earliest conveniences Thank you Terri H [redacted] Supervisor This is the email that Heather also sent you Good Morning, I hope you have had a wonderful weekendI will be more than happy to give you a call to have an order placed for you before 5p.mDo you have a list of web id numbers that you can provide me? I will have all the information set up so when I call you we can have the order placed seamlessly and smoothly as possibleI look forward to hearing back from you soon and speaking with you today Kind Regards Heather L [redacted] Service Excellence Specialist Lord and Taylor | Hudson’s Bay Company [redacted] *** [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I appreciate Lord and Taylor's swift response and offer of a gift card, but unfortunately the issue remains unresolvedTheir email expresses an apology and gift card offerIt does not mention how or when my issue will be resolvedI have not received a refund on my credit card for items returned via mail My address is [redacted] ***Thanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Good Morning, I am writing in regards to order [redacted] First and foremost I greatly apologize for the inconvenience that you have hadI have had the order replaced at no charge to youThat order number is [redacted] I thank you for your time and patience in this matter Kind Regards Heather L [redacted] Service Excellence Specialist Lord and Taylor | Hudson’s Bay Company [redacted] *** [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I did receive this email and I still haven't received anything so I will not accept anything until I am compensated In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Tell us why here Dear [redacted] Hello! I have researched your request with Lord and Taylor a credit for $ has been issued to the original tenderPlease allow three to five business days for the credit to post to your accountThe transaction number is [redacted] Thank you for your loyalty and continued support of Lord and Taylor Kind Regards, Heather L [redacted] Service Excellence Specialist [redacted] *** [redacted]
Good Morning, I am writing in regards to the credit for order [redacted] First and foremost I greatly apologize for the inconvenience that you have had with this order I have researched this and found that the order has gotten stuck in our system, I do greatly apologize for this inconvenienceI have sent for your credit to be promptly doneAs a token of an apology for the trouble and aggravation, I would like to forward you a $gift cardWhile I am aware that this does not remedy the horrible experience, I do hope that it will be a step in the right direction in restoring your faithIf you would be so kind, please provide a valid mailing address that I may forward this out to you as soon as possible Again, please accept my most sincere apologies for all the trouble that you have experienced in regards to thisI truly understand how frustrating this matter is to you and would like to assist in turning this experience into a more positive one anyway that I canFor more questions or concerns, please feel free to contact me through e-mail or via phone and I will be more then happy to assist you Thank you so much for your time in regards to this Warmest Regards, Heather L [redacted] Service Excellence Specialist Lord and Taylor | Hudson’s Bay Company Tell us why here
Tell us why here Good Afternoon, I am writing in regards to the damaged order you receivedFirst and foremost I greatly apologize for the inconvenience that you have had with this orderWe at Lord and Taylor strive to give our customer’s the highest level in customer service and I apologize that you have not received thatI have sent to have your account promptly credited for the orderI have sent this to my upper management so they are aware of what happened with your orderAs a token of an apology for the trouble and aggravation, I would like to forward you a $gift cardWhile I am aware that this does not remedy the horrible experience, I do hope that it will be a step in the right direction in restoring your faithIf you would be so kind, please provide a valid mailing address that I may forward this out to you as soon as possible Again, please accept my most sincere apologies for all the trouble that you have experienced in regards to thisI truly understand how frustrating this matter is to you and would like to assist in turning this experience into a more positive one anyway that I canFor more questions or concerns, please feel free to contact me through e-mail or via phone and I will be more then happy to assist you Thank you so much for your time in regards to this Warmest Regards, Heather L [redacted] Service Excellence Specialist Lord and Taylor | Hudson’s Bay Company Phone: (###-###-####) USA Phone ( ###-###-####) Canada Email: [redacted]
Tell us why here Good Afternoon, I am writing in regards to the return for order [redacted] First and foremost I greatly apologize for the inconvenience that you have had with this orderWe at Lord and Taylor strive to give our customers the highest level in customer serviceWith the holiday season , our returns department is behind on processing returnsI will be more than happy to promptly look into this and see what is going onDo you have the return tracking number for the return and I will be able get this resolved quickly for youI thank you for your time and patience in this matterI look forward to hearing back from you soonAs a token of an apology for the trouble and aggravation, I would like to forward you a $gift cardWhile I am aware that this does not remedy the horrible experience, I do hope that it will be a step in the right direction in restoring your faithIf you would be so kind, please provide a valid mailing address that I may forward this out to you as soon as possible Again, please accept my most sincere apologies for all the trouble that you have experienced in regards to thisI truly understand how frustrating this matter is to you and would like to assist in turning this experience into a more positive one anyway that I canFor more questions or concerns, please feel free to contact me through e-mail or via phone and I will be more then happy to assist you Thank you so much for your time in regards to this Warmest Regards, Kind Regards Heather L [redacted] *** [redacted] [redacted] *** [redacted]
Tell us why here Hello Please contact Heather L [redacted] to resolve this rather then the Revdex.comWe are trying to place this order with you at the earliest conveniences Thank you Terri H [redacted] Supervisor This is the email that Heather also sent you Good Morning, I hope you have had a wonderful weekendI will be more than happy to give you a call to have an order placed for you before 5p.mDo you have a list of web id numbers that you can provide me? I will have all the information set up so when I call you we can have the order placed seamlessly and smoothly as possibleI look forward to hearing back from you soon and speaking with you today Kind Regards Heather L [redacted] Service Excellence Specialist Lord and Taylor | Hudson’s Bay Company [redacted] *** [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I appreciate Lord and Taylor's swift response and offer of a gift card, but unfortunately the issue remains unresolvedTheir email expresses an apology and gift card offerIt does not mention how or when my issue will be resolvedI have not received a refund on my credit card for items returned via mail My address is [redacted] ***Thanks, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hello,Our Service Excellence emailed the details of the credit to the customer on 0415.The credit hit her L & T credit account on 042015.Thank you
Good Morning, I am writing in regards to order [redacted] First and foremost I greatly apologize for the inconvenience that you have hadI have had the order replaced at no charge to youThat order number is [redacted] I thank you for your time and patience in this matter Kind Regards Heather L [redacted] Service Excellence Specialist Lord and Taylor | Hudson’s Bay Company [redacted] *** [redacted]
Hello,A giftcard was sent out to customer for $50.00, [redacted] tracking # is [redacted] .Thank you[redacted]