Convergent Outsourcing Inc

Dear Ms***: Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Sarah K***Lead Compliance Rep

ID # ***, ***To whom this may concern,Convergent Outsourcing, Inchas received Mr***'s complaint and attempted to investigateDue to the vast number of accounts, we were unable to locate an account for Mr*** with the information that was provided.Please inform Mr***
to provide us with one or more of the following: *** account number he is referencing, the Convergent account number or his full social security number.We look forward to receiving the necessary information to address any issuesWe appreciate the opportunity to respond

Dear Mrs***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Mattie ***-H***Compliance Representative

Dear Mr***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Mattie ***-H***Compliance Representative

Dear Mr***-***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response. Respectfully submitted, Sarah K***Compliance Supervisor

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution will only be accepted when this fraudulent and negative claim is removed from my credit report at all three Credit BureausThey are Equifax, Experian and TransUnionPlease make note I have filed a police report with the *** *** *** *** Police at *** *** *** *** *** ** *** with Officer *** *** (*** *** *** *** ***The police report number is #***I also filed a Identity Theft Victim's Complaint and Affidavit with the Federal Trade Commission (FTC)The OMB control number is ***The number *** *** said to put on the entry to the FTC is ***The police report number that Convergent Outsourcing Inc instructed me to use is *** in regards to the Fraudulent report filingsPlease note I did FAX this paperwork to *** *** attention Identity Theft using this number given to me ***I would trust Convergent Outsourcing Inc follows up on this to help clear this matter up as they stated they would

Convergent Outsourcing Inchas received Mr***'s disputeComcast placed this account inour office on 12/05/2013, to collect a balance on their behalf.We were first notified by the credit bureaus of Mr***'s dispute on 1/12/The accountwas then placed in a disputed status and the
collection activity was suspendedOn 1/13/2017,we mailed Mr*** a letter requesting additional information to assist him with his dispute.On 01/19/2017, Mr*** contacted our office to provide the date he had paid the account.The account remained in a disputed status.In response to receiving this communication from your office, we have closed and returned theaccount to our client, ComcastWe will request our information for the above referenced accountto be removed from the credit bureausWe will forward a copy of the communication receivedfrom your office and our response to our clientIf Mr*** has any further inquiries, pleasehave him contact Comcast directly, as we are no longer handling the account.We appreciate the opportunity to respond.Respectfully,Sarah K***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Whom It May Concern, Convergent Outsourcing, Inchas investigated Ms***'s complaintMidland Funding, LLCplaced this account in our office on 09/02/2016, to collect a balance on their behalf of $On 12/27/2016, Ms*** called our office and advised that she believed the
account to be fraudUpon investigation of Ms***'s complaint that our agent was not helpful and just wanted money the call on 12/27/was reviewedWe found that our agent did not ask Ms*** for a payment at any time during this callThe agent attempted to provide Ms*** with information pertaining to the account as well as aske her questions, so he may assist her with resolution in this matterMs*** stated she did not want the information or any other information from our company and disconnected the callThe agent placed the account in a cease communication status on 12/27/In response to Ms***'s complaint we have closed the account in our office and returned to our clientConvergent Outsourcing has not reported the above referenced account to the credit bureausWe will forward a copy of this communication and our response to our clientIf Ms*** has any further inquiries regarding this matter, please have her contact Midland Funding, LLC directly

Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Dear Mr***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further information
If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response Respectfully submitted, Sarah K***Lead Compliance Rep

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find this most disturbingI will most definitely await the requested documents and determine the proper course of action.
I have sought legal advice and as soon as I receive the documents I will look them over and most definitely go from thereLike I stated if I have in fact missed a debt I will happily make right upon it with the documents requested.
Sincerely, *** ***

Convergent Outsourcing has investigated *** *** complaint*** *** *** *** placed this account in our office 06/15/2016, to collect a balance of $955.58.In this complaint,*** *** states that this debt is outside seven years and is no longer validThe statute of limitations
sets forth the maximum period of time, after certain events, that legal proceedings based on those events may be initiatedIt is not unlawful to request payment on a past statute account.In response to this communication,on 06/21/2016, *** *** spoke with an agent in our office and requested that we no longer contact himThe agent placed the account in a cease communication status.Our client has also notified us that, in order to resolve your stated dispute, they too have terminated collection efforts.Thank you for the opportunity to respond

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I have upload my credit report showing that Convergent Outsourcing is on it
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Dear *** ***, Because responses are publicly posted on the Revdex.com website, Convergent Outsourcing Inchas drafted a detailed response that has been uploaded on the website to address your concerns provided in the complaint. Please review the uploaded document for further
information. If we can be of further assistance, please don’t hesitate to contact us at the contact information provided on the uploaded response

I accept the response
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Convergent Outsourcing Inchas received the additional information provided by Ms***In response to Ms***'s inquiry, we believed Ms*** is referring to a credit inquiry, which is private and view-able only by Ms. *** and does not affect her credit score.Convergent Outsourcing, Inchad permissible purpose to pull Ms***'s credit report as we are a collection agency and our client placed her account in our office for collections.We appreciate the opportunity to respond

I accept the response
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: I received letters regarding these accounts that's showing account have not been closedPlease review the letters that I have attached to this responseSincerely,*** ***
***SUPPORTING DOCUMENTS REDACTED BY Revdex.com***