Coover Trucking, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
If possible, I'd like to keep this open until I hear back with the outcome, after the investigationSurely, finding something like this in one's food, would be of priority.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Thank you for contacting Weight Watchers Corporate AffairsWe received the member's complaint requesting to be removed from our Email and Mailing List. Our process is to unsubscribe the member through all of our databasesIn the event the member's email is recaptured, we move the process to
our Global Support Team to ensure global removalThis process can take up to to weeks to ensure Member is cleared of all databases.We apologize for any inconvenience this may have caused the member.Please let us know if you need further assistance.Flo G***Corporate Affairs

We left the member a voicemail yesterday asking her to contact Corporate AffairsShe called back and we explained given the terms and conditions of the membership we offered a month refund of $The member accepted. Sincerely,Nikki C.Corporate AffairsWeight Watchers International, inc

We received the copy of the member's billing statement showing multiple chargesA refund for $has been submitted of which the member will see within to business daysWe also cancelled the member's account per her request.Please let us know if you have further questionsHave a great day! Sincerely,Flo G***Corporate Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The response I received from Weight Watchers when I called to register my complaint was an offer for THREE months refundThe response to the Revdex.com referenced a refund of SIX monthsI will accept a refund of six months if it is the only option, but their original response was to refund half that amount.I have yet to receive any refund at all (was told it would be mailed by ***)If it has already been mailed I would like some kind of tracking information on that check, and will expect an additional three months' refund to be forthcoming with its own tracking informationIf it has not been mailed yet, I will accept a single check for six months refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter will be considered as resolved, once I receive the announced settlement on my account
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved Weight Watchers contacted me directly and offered a refund
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

I had the circumstances of *** ***'s promotion entry reviewed and found this entry should not have been deniedWe have reversed the denial and she is now approved to receive the gift cardI have spoken with her and apologized for the mistake.Sincerely,Nikki C.Corporate AffairsWeight Watchers
international, Inc

We received the member's complaint in regards to still receiving emailsWe apologize as it appears his email may be attached to other Marketing CampaignsWe have made sure he was unsubscribedWe've forwarded to another Support Team to assist in making sure emails are ceased.We apologize for the
inconvenienceHave a wonderful day! Sincerely,Flo G***Corporate Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved Weight Watchers contacted me directly and offered a refund
Sincerely,
*** ***

Thank you for contacting Weight Watchers.First and foremost, I would like to extend my apologies for your poor customer service This is not how we want any member to experience Weight Watchers, especially a loyal member.We would be happy to assist with our accounts/refunds Please
contact our WW Corporate Affairs department We are available 7am - 6pm CSTMonday - Friday.I will also ask someone from this department to contact you directly.Best regards,Lori G***Weight Watchers Corporate Affairs Manager

Revdex.com:
I have received the refund and would like to close the caseI have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Thank you for contacting Weight WatchersWe received the member's request for refundMember's refund was applied on 3/*/for $19.95. Please let us know if you have further questionsHave a wonderful day! Sincerely,Flo G***Corporate Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We received the member's request for a refundUpon member sign-up, each member is provided with terms and conditions twice before they can move forward with completionWe apologize if the member did not thoroughly review those termsWeight Watchers does not have the ability to monitor a member's
usage, as the program is a self managed program and is the total responsibility of the member.As a courtesy, we applied a refund for $on 2/*/which will be applied to member's account within to business daysPlease let us know if you have further questions. Sincerely, Flo G***Corporate Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved. However, "the member" did leave feedback four or five times between October and November and did send an email requesting cancellationThe website had been having difficulty, as shown by the comments from many many "members" regarding the WeightWatchers application, so "the member" wouldn't be surprised if they did not receive the requestThe member does not contact the Revdex.com without first contacting the company involved.The member would also like the refund for his spousal member, *** ***Thank you and ave a nice day
Sincerely,
Ellis G***

We received the member's request for a refundMessages were left to identify if member wanted a check or refund via card on fileOne month had already been issued and an additional refund for $has been issued to card on file.Please let us know if you have further questions or concernsHave a great day! Sincerely,Flo G***Corporate Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is acceptable to me and the matter has been resolvedFor the record, I have received no phone calls or communication attempts of any kind regarding this matter, although the business has claimed they have been unable to reach me.
Sincerely,
*** ***