Coover Trucking, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to
complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have only been refunded half of what I'm requesting they still double billed me in January and I want that fee refunded
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter is pending resolution.They have looked up my Lifetime Member Number and are sending me a replacement card in the mail. Once I have received it, this matter will be considered resolved.Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
Hello *** I have not received the redund from Weight Watchers per their agreement in the resolution Please re-open this case. Thank you,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
Tim Waldorf

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The company owes a refund on months, not 5! That total would be $ That is a difference of $134.85!They have already received the money and are unwilling to make any arrangements to make up the extra 3months I suggested in my letter that instead of another credit at this time, if they could let me stay a member and just credit 3months in the future? Then it would be cleared up and everyone would remain happy.WW not only never even responded to this request, but went ahead and closed my account out without my permission So now I am no longer a member and they still want to keep my mone? That is wrong....and That is illegal! I will not be happy or will not drop this if they do not work with me to resolve the WHOLE PROBLEM! They opened accounts on the same day for me in Nov It was either an error by an employee or a computer glitch Neither are my fault...I will keep complaining to Revdex.com, Consumer Affairs, Oprah or anyone else that will listen I am a school aide I do not get paid in the summer I have a student going to college next monthWe have expenses that over $need to go too at this point All that I am asking if the account be resolved and I receive a full credit for the additional account that THEY set up for me! I truly do not believe that I am asking for anything that others would not ask for either. Sincerely,*** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We received the member's request for the promotional refundWe reached out to our Accounts Payable Department to see if the refund was receivedThe refund was resubmitted for $todayThe member should receive within seven business days. We apologize for any
inconvenience. Sincerely, Flo G***Corporate Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI very much appreciate the response and action of the business
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me and the matter has been resolved with thanks to Revdex.com for their prompt action
Sincerely,
*** ***

Weight Watchers received the member's concerns in regards to continued billingThe member's account has been cancelled and will not be charged.Please let us know if you have any questionsHave a wonderful day!Sincerely, Florence G***Corporate Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Weight Watchers received the member's complaintWe apologize as our program terms and agreements are very specificUpon member signup, the member has the option to review and determine if they want to sign-off on the requirements.As a courtesy, we issued a refund for $of which the member
should see in their account within to business daysPlease let us know if you have any questions.Have a wonderful day! Sincerely,Flo G***Corporate Affairs

Weight Watchers received the member's requestWe're not sure why an order was unable to be placed either by the member or Weight Watchers RepresentativeAs a courtesy, we are sending a Product Voucher to be taken into a Weight Watchers Store to receive a calculatorThe Voucher should arrive
within business days.Please let us know if you need further assistanceHave a great day! Sincerely,Flo G***
*** *ffairs

We received the member's request for a refundUpon signup, every member is provided with our Terms and Conditions and can not proceed unless they authorizeWe apologize if the member did not thoroughly review the terms.We here at Weight Watchers value every single member and as a courtesy, we
issued a refund for $on 1/**/The refund process takes approximately to business days.Please let us know if you have further questionsHave a wonderful day!Sincerely,Flo G***Corporate Affairs

I left a voicemail for *** *** to contact our Corporate Affairs group to discus this with her and let her know we are looking into the situation to see what can be done. Sincerely,Nikki CCorporate AffairsWeight Watchers International, Inc

We received the member's request for a refundIn reviewing the member's subscription, our records do not show a request for cancellation was requested in our communication resources. We value every member and for that reason, we've issued a refund for $of which the member should see
within to business days.Please let us know if you have further questionsHave a wonderful day!

Thank you for contacting Weight WatchersWe received the member's requestedUpon mbr contact, the subscription fee had already been chargedWeight Watchers does not pro-rate the subscription programBecause we value every member, we have issued a refund for $of which the member should
receive within to business days. Please let us know if you have further questions and we'll be more than happy to assist youHave a wonderful day! Sincerely,Flo G***Corporate Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We're sorry to hear about *** ***s experienceWe researched all of our records and are unable to locate a contact informing us of this matterWe have an official process we communicate to all consumers when this type of incident is reportedWe will forward this information to the Consumer
for follow-up. Please inform the Consumer to feel free to contact our Corporate Affairs Group at ###-###-#### for any additional information. Have a wonderful day! Sincerely, Flo G***Corporate Affairs

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
While I appreciate WW reaching out and apologizing, I still don't accept their lack of action or refusal to take responsibility in this matter Their form was deliberately vague, obtuse, misleading and frankly advertising The promotion was actually a large part of my decision to join WW in the first place Simply saying they use a 3rd party to fulfill the reward cards does not free them from responsibility to rectify the situation Especially in light of the past and current attitude of WW reps of "too bad you aren't happy....deal with it" I regret ever signing up for their services/product Their focus is to improve the health and lives of people What I have experienced is just the opposite...they don't care about clients/customers.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have already submitted the receipt to "***" on 8/**/and I have received no response to dateI was directed to *** by a Weight Watchers employee in order to pay for the annual Weight Watchers planI paid the money to "Weight Watchers online" via *** per that employee's instructions as can be viewed via the attached receipt and I have not received the product that I paid forThe seller listed on the receipt is Weight Watchers InternationalOn 8/**/15, a Weight Watchers employee admitted to me that "We have researched your account and found that due to an error between our database and the company that does our billing" and yet they insist that they have not been paidIf this is an issue with the companies that they contract to do their billing with then it needs to be taken up with those companies as opposed to denying a customer the product that they paid for or a refund for their purchaseI would like a full refund
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***