I recieved exceptional service from Service Technician. Jun, of YES ACandP. He exemplified professionalism in his handling of our problem and was great about explaining everything that was happening with one of our heating units. I would highly recommend him to anyone needing HVAC serices.
The service man that came was polite and knowledgeable , the service representative did not seem to know what we were talking about and seemed to think I would not understand so requested that someone else be here with me.fortunarptely I had a grandson visiting but I understand what is saud to me. My son in law was the person that called first and he could not understand why she thought I needed someone here with me. I realize I am 94 years old but I have no trouble following instructions or understanding what is said to me. Sorry I cannot be more support of her.
James was my service technician on in stalling my new filtration system. He was very thourough on explaining the new system to me. He made sure to clean up after himself. He is a polite young man and is very respectful. He answered all my questions. They even came out for a question I had and I was not charged a service fee. I really appreciate the time they spent to explain my new system.
Jun, ( the service technician) impress me with his knowledge and skills about my furnace and resolve ( if any) any problems. Jun, professionalism and courtesy was top rate.Jun, ability to clearly explain the process assure me that there was nothing to worry about. This young man has done a great job and I would recommend him to my neighbors and friends. Thanks Yes! Air conditioning and plumbing.
Several years ago, my 88 year old aunt called Yelp to replace her air filters on an 1000 square foot home. I was unaware that she had done so, but because I was handling her financial affairs, I saw she had written them a check for almost $2000 dollars to "Yes." Turns out she simply wanted to replace her air filters, which a handyman could do. Instead they took advantage of a senior citizen, sold her fancy electronic air filters for almost $1000, cleaned her air ducts for $600 for her tiny house, and sold her a $400 yearly maintenance contract. I complained that their charges were excessive and threatened to call Revdex.com and Consumer Affairs. They instantly refunded her $1000. Stay away from "Yes!"
I have used this company for several years and found them to be very helpful. Always keeping appointments,courteous.knowledgable and not pushing to make a sale on something you do not need. They let you know when they see a problem and the best solution.
The technician called to tell me that he was on his way. Very friendly yet professional.
Reviewed his observations with me after the heater inspection.
Rick [redacted] did a great job with the home inspection. Quoted prices for preventive work was very expensive. Rick tried working with management to renegotiate price but still too expensive. Pro-rated labor rates near $400/hr.
Bottom line. Good service but cost prohibitive. May want to reevaluate costs to maintain business.
We have used Yes Air Conditioning & Plumbing for at least 20 yrs. Have always been satisfied. Their Techs are polite, qualified and a pleasure to deal with. wouldn't think of letting any one else service my home. Chris C. in particular is just the best.
Josh did everything I expected and more. He took the necessary time to explain what he was doing and explained my options. Not only that but he spoke with clarity and had extremely good communication skills. He will be the service attendant I request for future maintenance.
Outstanding information from Chris the estimator. He walked us through all the options we had with a new furnace and AC unit, and gave us a very good price on the new unit. Timing of installation was the very afternoon we closed the deal. Every thing was exactly on time that he set up.
Now Robert the installer was beyond words of his knowledge of the install and his professionalism. He dismantled our old roof top unit, and installed the new one with all the hook ups in less than three hours. Not one thing did I have to pick up, and the new unit looks great. After he finished he explained every thing about the unit. Being a former contractor I would of loved to have these two working for me.
The unit was a little more than we had planned to spend , but oh my we are so glad we went with Yes because of the service we got and the new Carrier unit will pay for its self in energy saving, old unit was thirty years old. This is in our home in Las Vegas Nv.
I recieved exceptional service from Service Technician. Jun, of YES ACandP. He exemplified professionalism in his handling of our problem and was great about explaining everything that was happening with one of our heating units. I would highly recommend him to anyone needing HVAC serices.
The service man that came was polite and knowledgeable , the service representative did not seem to know what we were talking about and seemed to think I would not understand so requested that someone else be here with me.fortunarptely I had a grandson visiting but I understand what is saud to me. My son in law was the person that called first and he could not understand why she thought I needed someone here with me. I realize I am 94 years old but I have no trouble following instructions or understanding what is said to me. Sorry I cannot be more support of her.
Josh was very quick to diagnose our A/C problem, replacement part was on hand next day. Quick install. Very informative and ovrall good experience.
James was my service technician on in stalling my new filtration system. He was very thourough on explaining the new system to me. He made sure to clean up after himself. He is a polite young man and is very respectful. He answered all my questions. They even came out for a question I had and I was not charged a service fee. I really appreciate the time they spent to explain my new system.
Great Experience. Technician was knowledge and efficient.
Jun, ( the service technician) impress me with his knowledge and skills about my furnace and resolve ( if any) any problems. Jun, professionalism and courtesy was top rate.Jun, ability to clearly explain the process assure me that there was nothing to worry about. This young man has done a great job and I would recommend him to my neighbors and friends. Thanks Yes! Air conditioning and plumbing.
Several years ago, my 88 year old aunt called Yelp to replace her air filters on an 1000 square foot home. I was unaware that she had done so, but because I was handling her financial affairs, I saw she had written them a check for almost $2000 dollars to "Yes." Turns out she simply wanted to replace her air filters, which a handyman could do. Instead they took advantage of a senior citizen, sold her fancy electronic air filters for almost $1000, cleaned her air ducts for $600 for her tiny house, and sold her a $400 yearly maintenance contract. I complained that their charges were excessive and threatened to call Revdex.com and Consumer Affairs. They instantly refunded her $1000. Stay away from "Yes!"
very good service
I have used this company for several years and found them to be very helpful. Always keeping appointments,courteous.knowledgable and not pushing to make a sale on something you do not need. They let you know when they see a problem and the best solution.
Bill C[redacted] was very professional and repaired the air conditioner very quickly. Would recommend Yes to all air conditioning and plumbing needs.
The technician called to tell me that he was on his way. Very friendly yet professional.
Reviewed his observations with me after the heater inspection.
Rick [redacted] did a great job with the home inspection. Quoted prices for preventive work was very expensive. Rick tried working with management to renegotiate price but still too expensive. Pro-rated labor rates near $400/hr.
Bottom line. Good service but cost prohibitive. May want to reevaluate costs to maintain business.
We have used Yes Air Conditioning & Plumbing for at least 20 yrs. Have always been satisfied. Their Techs are polite, qualified and a pleasure to deal with. wouldn't think of letting any one else service my home. Chris C. in particular is just the best.
First class company and employees are number one. The service is top quality and you could not get better anywhere else.
I had my yearly service done by Joshua T and was very pleased with his service. He was very professional and knowledgeable.
Daron B completed the replacement of the water heater properly and fast. I am quite
satisfied with the the work.
As usual, the Yes Air Conditioning & Plumbing employee was prompt and fixed the problem I was having.
Josh did everything I expected and more. He took the necessary time to explain what he was doing and explained my options. Not only that but he spoke with clarity and had extremely good communication skills. He will be the service attendant I request for future maintenance.
Outstanding information from Chris the estimator. He walked us through all the options we had with a new furnace and AC unit, and gave us a very good price on the new unit. Timing of installation was the very afternoon we closed the deal. Every thing was exactly on time that he set up.
Now Robert the installer was beyond words of his knowledge of the install and his professionalism. He dismantled our old roof top unit, and installed the new one with all the hook ups in less than three hours. Not one thing did I have to pick up, and the new unit looks great. After he finished he explained every thing about the unit. Being a former contractor I would of loved to have these two working for me.
The unit was a little more than we had planned to spend , but oh my we are so glad we went with Yes because of the service we got and the new Carrier unit will pay for its self in energy saving, old unit was thirty years old. This is in our home in Las Vegas Nv.
EVERYTHING WAS GREAT!